Great hotel in walking distance all the shopping,restaurants and the beautiful magnificent mile which I loved looking out my hotel window at. Front desk and staff were very cordiaI and accommodating loved my stay will be back if pandemic allow me to go back
This hotel is in a wonderful location (walking distance to Chick-Fil-A, 7-Eleven, Labriola, etc). We did not need to rent a car at all. The view from our room was wonderful. I had a few issues during my stay (i.e., rooftop bar not being open, unable to get a reservation, and a few other things). I expressed my concerns and Pina reached out to me. She expressed this is not typical of their establishment and the hotel made things right with my stay. I am very satisfied with the service I have received and will stay here again on my next visit and recommend that other reviewers do the same.
Manny at London House was incredible with helping to plan a surprise proposal on the LH rooftop. He walked me through the whole process to make sure it went off flawlessly. He suggested a great photographer to capture the moment. The organization was great, the Cuppola was beautiful, and the view was stunning. I cannot recommend working with them enough! Thank you!!
Everything was absolutely perfect for my surprise proposal on the LondonHouse Cupola! First and foremost, Manny was absolutely fantastic - he has this process down and there was not one hiccup! The setting is absolutely beautiful. Also, I cannot recommend Kristina Ryon enough for photos - she was also amazing and the pictures came out stunning. My now fiancé talks about how special and perfect this moment was on a daily basis, and this was all thanks to Manny, Kristina, and the rest of the LondonHouse crew! Thank you again!
Dawnne had impeccable service. By far the best employee! Was super attentive, helpful, and sweet! Make her the employee of the month for January!! Overall the London House in Chicago was a great experience. Great service, food, and people makes me want to come back next week.
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