LondonHouse Chicago, Curio Collection by Hilton
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from LondonHouse Chicago, Curio Collection by Hilton
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 217 hotels in Chicago
Location
4.9
Cleanliness
4.8
Service
4.6
Value
4.4
Travelers' Choice
Welcome to the LondonHouse Chicago, Curio Collection by Hilton, a modern hotel set within the iconic London Guarantee & Accident building in the heart of Chicago. Find yourself on the iconic Chicago River, on the corner of Wacker Drive and Michigan Avenue, just minutes away from Millennium Park and the city's theater and business districts. Embodying elegance, outspoken design, and first-class service, the LondonHouse Chicago hotel is one of the city's foremost new hotels. Each spacious guest room features a 55-inch HDTV, complimentary WiFi, and high-tech design features. All rooms exude modern style and timeless elegance. Upgrade to a suite for extra comfort and a separate living area whilst enjoying spectacular views of the Chicago River. Visit LH, our tri-level rooftop bar to sip cocktails and take in some of the best views Chicago has to offer. Work out at the modern fitness center, offering a range of cardio machines and stationary weight-lifting equipment.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Kids stay free
Taxi service
Business Center with Internet Access
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Special diet menus
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Trendy
Languages Spoken
English, Spanish, Bosnian, Serbian
Location
Full view
100Great for walkers
Grade: 100 out of 100
262Restaurantswithin 0.3 miles
78Attractionswithin 0.3 miles
Contact
85 E Wacker Drive, Chicago, IL 60601-3703
Getting there
State/LakeChicago L4 min
LakeChicago L5 min
Rental CarsSee rental cars from $34/day
3216Reviews71Q+A100Room tips
Reviews
Traveler rating
- 2,567
- 431
- 122
- 49
- 49
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Most Recent
We stayed at this place during our fall break. The hotel is very stylist and the room was large and spacious, which was a huge plus. However, we did not receive much perks or upgrades as diamond members which was fine. Didn't receive free water. It took a long time fro the front desk to check me in, but they did compensate with free drink vouchers (drinks was awful btw), still nice to have. Will consider coming back again, but a long way to go from hyatt hotels treating their tier memebers.
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Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Shanae83 wrote a review Jul 2022
Washington DC, District of Columbia88 contributions109 helpful votes
Hotel's Favorite
We were promptly greeted and given a brief overview of amenities. The hotel was beautiful, our room was clean and comfortable. The bedding and linens were nice quality. The views were stunning. At night, I stared from our room window in awe. Everyone was friendly and welcoming. The location was a great area to walk everywhere. I would definitely return.
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Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Juan Leyva, Other at LondonHouse Chicago, Curio Collection by Hilton
Responded Aug 1, 2022
Hi Shanae83 — Thank you for your kind review and for visiting us recently! We aim to deliver an excellent experience in all aspects of our hotel and we're happy to hear that we hit the mark during your stay. From our great location with stunning views, to our friendly and welcoming team members — we're thrilled you enjoyed your time with us. We hope you choose to stay with us again when your travels bring you back to Chicago!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing hotel, friendly staff, highly recommend the Pres Suite, clean rooms, fast elevators, location location location. The room service is super fast. We walked over 16 miles in two days from this location. No better view than the city down the Chicago river.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
From the smooth, professional checkin with Maria to the well appointed room, we had a great experience at this classy hotel. As a bonus let’s add the most popular rooftop bar in the city, and you start catching my drift. Centrally located with a fantastic view down the Chicago River this is the “ in “place to stay in Chicago.
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Get a high floor with river view. Guests have access to rooftop without waiting in line.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Juan Leyva, Other at LondonHouse Chicago, Curio Collection by Hilton
Responded 2 days ago
Hi rmorgen999 — Thank you for your kind review and for visiting us recently! We're so happy to hear you enjoyed your time with us. From the smooth check in with Maria, to the well appointed room with a fantastic city view — we're happy to learn you had a great experience. We appreciate your recommendation to others. Please visit us again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Incredible service and so kind. Thank you Edward Tobin. For your suggestions and help. Mark the bellhop so helpful and kind. Thank you The valet service is very accommodating and helpful. Room service and housekeeping are very responsive and thorough. Thank you each and everyone who help us
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: Valet is at your service
Our room was spacious and so clean.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Juan Leyva, Other at LondonHouse Chicago, Curio Collection by Hilton
Responded 2 days ago
Hi DDavistraveler — Thank you for visiting us recently and sharing your experience. We're so happy to hear you enjoyed your time with us. From our bellhop and valet, to room service and housekeeping — we're delighted to hear our team members left a lasting impression with their kind and helpful hospitality. Thanks again for your kind recommendation. We hope to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After an early start, an 8 hour flight and a taxi ride from hell, Nicole T was an absolute Angel of the Check In Desk. Given that I'm in town for marathon week, hotels are as expensive as you can imagine. So when you pay premium rate, you expect 5* service. And that's exactly what I received. I have the most beautiful room and did not hesitate to contact her if there was anything I needed during my stay. Nothing was too much trouble for her. All hotels need a Nicole.
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Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Juan Leyva, Other at LondonHouse Chicago, Curio Collection by Hilton
Responded 2 days ago
Hi Jackie B. — On behalf of the entire hotel team, thank you for sharing about experience. It is always encouraging to hear positive feedback! We strive to deliver excellent customer service in all aspects throughout the hotel and we’re happy to hear Nicole really hit the mark with her welcoming hospitality. We have shared your feedback with our team as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback. We hope you enjoy your time in Chicago for the Marathon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great view of river area Awesome rooms, clean and well designed Great customer service with sms Taking care of all the needs without doing any line Location couldn’t be better, close to attractions and public transportation Great places to eat close by
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Date of stay: September 2022Trip type: Traveled on business
Room Tip: Checking in could have a long line but it clears quickly
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Juan Leyva, Other at LondonHouse Chicago, Curio Collection by Hilton
Responded 2 days ago
Hi Ricardo S. — Thank you for visiting us recently and sharing your experience. We're so happy to hear you had a great stay. From our central location and great views, to our awesome rooms and great customer service — we're delighted to know you had an enjoyable visit. Thanks again for your recommendation. We look forward to welcoming you again the next time your travels bring you to Chicago.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We honestly could not have had a better experience at the Londonhouse. The space is beautiful, food is to die for, and the views are stunning. However, what really made the experience memorable was Nicole (I believe her last name started with a T). She was beyond helpful, kind, and charismatic. From the moment we stepped into the hotel she made us feel incredibly welcome and taken care of. My partner and Are forever grateful for the hospitality provided by Nicole. Thank you so much Londonhouse for hiring such a wonderful person- we were blown away!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Juan Leyva, Other at LondonHouse Chicago, Curio Collection by Hilton
Responded 2 days ago
Hi Mimi J. — Thank you for your kind review and for visiting us recently! We're so happy to hear you enjoyed your time with us. From our sweeping views of Chicago to our beautiful hotel interiors — we're happy to know you enjoyed yourself. And we are thrilled to learn Nicole left a lasting impression with her charismatic and helpful hospitality. Thanks again for your recommendation. We hope you choose to stay with us again when your travels bring you back to Chicago.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The London house is beautiful and we had the best welcome we have ever got at a hotel by Nicole T, thanks Nicole!! It is close to everything you need to see in the city and very convenient with the train!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Juan Leyva, Other at LondonHouse Chicago, Curio Collection by Hilton
Responded 3 days ago
Hi Jonathan M. — Thank you for taking the time to tell us about your recent experience. We're thrilled to hear Nicole made a lasting impression with her warm welcome. We're also glad to hear our central location worked well for your stay. We appreciate your positive review and look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had been before, but brought my wife for our anniversary and booked a suite with a view of the river. After waiting in line for 40 minutes, I was told they had "Oversold" my room type and they were giving me a room that was "just as good". I quizzed them about size, location, etc, and I was promised it was "just as good". It was a small room, not a suite, with no view, literally facing inward toward other rooms. I asked for a refund: Nope. I will never stay there again. Also, I'm a Hilton Diamond and they cared not a wit.
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Date of stay: September 2022
Location
Service
Sleep Quality
Room Tip: Another hotel since you might not get the one you reserve here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Juan Leyva, Other at LondonHouse Chicago, Curio Collection by Hilton
Responded 3 days ago
Hi Gregory J. — Thank you for sharing your feedback with us. This message has been shared with our management team and they are in the process of reaching out to you directly to learn more about your recent stay. Thank you again for sharing your experience with us and bringing this to our attention.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$203 - $485 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / Theater District
NUMBER OF ROOMS
452
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Claim Your Listing Frequently Asked Questions about LondonHouse Chicago, Curio Collection by Hilton
Which popular attractions are close to LondonHouse Chicago, Curio Collection by Hilton?
Nearby attractions include Drunk Shakespeare (0.2 miles), American Writers Museum (0.2 miles), and Medieval Torture Museum (0.2 miles).
What are some of the property amenities at LondonHouse Chicago, Curio Collection by Hilton?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
What food & drink options are available at LondonHouse Chicago, Curio Collection by Hilton?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at LondonHouse Chicago, Curio Collection by Hilton?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to LondonHouse Chicago, Curio Collection by Hilton?
Conveniently located restaurants include Eddie V's Prime Seafood, Joe's Seafood, Prime Steak & Stone Crab, and The Purple Pig.
Are there opportunities to exercise at LondonHouse Chicago, Curio Collection by Hilton?
Yes, guests have access to a fitness center during their stay.
Is LondonHouse Chicago, Curio Collection by Hilton located near the city center?
Yes, it is 0.7 miles away from the center of Chicago.
Are any cleaning services offered at LondonHouse Chicago, Curio Collection by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Does LondonHouse Chicago, Curio Collection by Hilton offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at LondonHouse Chicago, Curio Collection by Hilton?
The staff speaks multiple languages, including English, Spanish, Serbian, and Bosnian.
Are there any historical sites close to LondonHouse Chicago, Curio Collection by Hilton?
Many travelers enjoy visiting Garfield Park Conservatory (4.8 miles), The Rookery Building (0.7 miles), and Macy's on State Street (0.3 miles).