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Doubletree by Hilton Chicago Magnificent Mile

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Doubletree by Hilton Chicago Magnificent Mile
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2,501 Reviews from our TripAdvisor Community

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Showing 2,317: English reviews
1 review
Reviewed 2 days ago NEW via mobile

Amazing service! Always had clean towels and came home to a beautiful room and view! The room was not too expensive and everything is within walking distance. Definitely would recommend to famillies or people on business. I also want to give a big thanks to Laura for making us feel at home and comfortable! 10/10 would recommend.

Helpful?
Thank Jennifer Z
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi Jennifer Z, Thank you for sharing your review of your amazing experience with us in the heart of downtown Chicago. We're pleased to read that all of our team members contributed to your memorable experience and we appreciate your recommendations to our future guests on all the nearby attractions, shopping, and dining just steps from our hotel. Join us... More 

Level Contributor
198 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 2 days ago NEW via mobile

Let me start by mentioning two wonderful staff members. Kytoria and Kierra both made our check in wonderful. They both exceeded my expectations for service excellence. My wife and I have stayed here at the doubletree many times but, It was my two daughters first trip to Chicago. I mentioned this to them and they took over from there. Moving... More 

Helpful?
Thank Ironman91
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Thanks for choosing DoubleTree Magnificent Mile once again on your recent visit to Chicago, Ironman91. We're glad you enjoyed the special touches the team added during your stay to make your experience even more memorable. Your recommendations to our future guests are valuable to us and we can't wait to welcome you back on your next trip to the Windy... More 

Jerusalem, Israel
Level Contributor
82 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 3 days ago NEW

We stayed for one night. A well located hotel - near to the Magnificent Mile of Chicago. The hotel is within walking distance of most major attractions of the city, not far from the historic Water Tower of Chicago. Near the hotel you can find many restaurants of different styles and price levels. Unlike some other contributors, I think that... More 

Helpful?
Thank ezpass
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Thank you for choosing DoubleTree Magnificent Mile for you quick stay in downtown Chicago, ezpass. We see that our central location was perfect for getting out and exploring the local sights and dining. We appreciate your compliments on the service you received from the team and look forward to having you back on your next visit. More 

Irvine, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

This hotel is okay for the price but just don't expect the quality to be anywhere near a newer hotel or one that has been renovated. The décor, fixtures and wall look outdated and rundown. Some of the rooms face directly to the parking structure across the street. We stayed and the Hilton Curio London House the following week and... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Crunchytreat
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi Crunchytreat, Thank you for taking the time to share your feedback on your recent stay with us in downtown Chicago. Our team is always looking for any opportunity to improve the overall experience for our guests and your feedback is valuable to us. We have shared this information internally and will take into consideration as we continue to move... More 

A TripAdvisor Member
Reviewed 4 days ago NEW via mobile

The check-in woman was very pleasant. The shower handle did not work and you could not get the temperature right for the hot water. The drain was also clogged so the tub quickly filled up with dirty water. After being out in the cold all-day we came back to find our room was not serviced. It was so disappointing. When... More 

Helpful?
1 Thank A TripAdvisor Member
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Thank you for sharing your review of DoubleTree Magnificent Mile and the excellent service you received at check-in. We regret to hear of the challenges you encountered. This is certainly not the standard of quality feedback that we usually receive from our guests and we have reviewed with our team to ensure we are taking every opportunity for improvement. We... More 

Miami, Florida
1 review
Reviewed 4 days ago NEW

Traveled to Chicago for fun. God location. Was not told about hhonors designated floors even though we were greeted as gold members at check in. Dated rooms. Old carpets. Hallways appeared dirty. Just overall very average stay. Would not stay again. Would not recommend.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank juliof163
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi juliof163, Thank you for taking the time to share your feedback on your recent stay. We're glad you found our central location convenient for exploring the city and taking in all the sights and entertainment in the area. However, we are concerned at your comments regarding the condition of your guest room and some of our public space. This... More 

Bloomington, Illinois
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

Needed two rooms for family in Chicago over Thanksgiving holiday. Prices were expensive all over downtown so I went with Hotwire and got the Doubletree Mag Mile, actually Streeterville, but the location was fine. 3 city blocks from Michigan Ave and really a nice location in the summer when Navy Pier is an option. Check in was fine and Ruby... More 

Helpful?
Thank Tom F
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Thank you for choosing DoubleTree Magnificent Mile for your accommodations over the Thanksgiving Holiday, Tom F. The team is thankful for your feedback on the outstanding service you received and your clean, comfortable guest room. We hope you had the opportunity to get out and explore all the local dining, shopping, and entertainment available just steps from our front doors.... More 

San Francisco, United States
1 review
Reviewed 4 days ago NEW

Overall we checked into a room with dirty underwear, stains on the comforter and a very dirty bathroom. The hotel staff was not as great as I would have hoped them to be to solve the breakdowns we had experience. The location of the hotel is great, too bad the hotel staff wasn't what I have always experienced with the... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 490emilyo
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi 490emilyo, Thank you for reaching out to us with your feedback on your recent stay. We're happy to hear that our location was perfect for navigating the city and taking in all the sights and attractions. However, we are surprised to read your comments regarding the challenge you experienced upon checking into your room. This is not the standard... More 

Toluca, Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

My business partner and I needed a few nights more at a hotel in a sold out city. Liz was very patient and helpful in contacting Hilton Honors to get us some rooms. Great customer service. We will be returning to this hotel

Helpful?
2 Thank pamariovalencia
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi pamariovalencia, Thank you for sharing your feedback on the helpful service you received from Liz, our brand ambassador. We're glad she was able to assist you with finding a room and hope to welcome you back on your next visit to Chicago! More 

Chicago, United States
1 review
Reviewed 5 days ago NEW

Be cautious about staying here as a conflict may arise and the customer service to resolve it, is not good. Other than that it was a nice hotel. But anyone can be nice if all is going well. The test of true customer service resolution is when there is an issue then you can see you really had the skillset... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank cherylwK7960FM
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Thank you for reaching out to us regarding your recent experience at DoubleTree Magnificent Mile. The team appreciates your feedback on our well appointed accommodations. However, we do regret to hear that you experienced a challenge with customer service. We apologize for any inconvenience and our team would be happy to discuss this situation with you in greater detail to... More 

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Staying in Streeterville

Neighborhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
A magnificent Chicago location, The DoubleTree by Hilton Chicago Magnificent Mile is located in a superb location between the famed Magnificent Mile shopping and the excitement of Navy Pier. Walk to dozens of historic Chicago attractions, shopping and countless restaurants. O'Hare International (ORD) and Midway (MDW) airports are 45 minutes by train, taxi, shuttle or limo. Doubletree Chicago Magnificent Mile features vibrant new contemporary guest rooms in charcoal, white and fushcia. Residential-style amenities include ultra-comfortable Sweet Dreams(R) beds; MP3 compatible stereo clock radios; The Coffee Bean & Tea Leaf in-room coffee service; Crabtree & Evelyn bath products; showers and bath tubs, and a spacious work desk complete with wireless (fee), high-speed internet access (fee), and ergonomic desk chairs. Room Service served daily from 3pm-11pm. Dinner is served in the Lobby Lounge from 4pm until 10:30pm. Breakfast is served inside Markethouse Monday - Friday 6am-10am Saturday/ Sunday 7am-11am. ... more   less 

Additional Information about Doubletree by Hilton Chicago Magnificent Mile

Address: 300 East Ohio Street, Chicago, IL 60611-3308
Location: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: $88 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Chicago Magnificent Mile 3.5*
Number of rooms: 500
Reservation Options:
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Also Known As:
Doubletree Hotel Chicago
Doubletree Magnificent Mile
Chicago Doubletree
Hotel Style:
#79 Romantic Hotel in Chicago
#87 Family Hotel in Chicago
#89 Business Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from Doubletree by Hilton Chicago Magnificent Mile staff and other travelers.
30 questions
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Questions? Get answers from Doubletree by Hilton Chicago Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upper floor offers lake views between buildings. Avoid room behind elevator ending in 21.”
 of 5 bubbles TomF842, 4 days ago | Read review
“ask for room with a view otherwise your looking at parking garage!”
 of 5 bubbles kimsE3658RJ, 2 weeks ago | Read review
“Outdoor pool is on the 5th floor. Connecting rooms are good for larger groups.”
 of 5 bubbles mstamm1, 2 weeks ago | Read review
“Try to get corner room”
 of 5 bubbles Tio_Ronaldo, 3 weeks ago | Read review
“Try to get a room on a higher floor for a better view.”
 of 5 bubbles georgec391, 4 weeks ago | Read review
5 of 5
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