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Doubletree by Hilton Chicago Magnificent Mile

06/04/2017 06/05/2017
1 room 2 adults 0 children
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2,735 Reviews from our TripAdvisor Community

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Showing 2,538: English reviews
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Reviewed yesterday NEWvia mobile

The DoubleTree Hotel is both in need of repair and cleaning. My sunk faucet in my room was falling apart as was the control in the shower. The room is old, furniture chipped and dirty. The elevator doors were bent and floors dirty. Finally the hotel lobby bar was never opened. The hotel staff, however, was extremely friendly and courteous...

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Helpful?
Thank GoodFoodIsWhatIsGood
HOTEL’S FAVORITE REVIEW
Reviewed 2 weeks ago via mobile

My husband and I came to Chicago with friends and stayed here...we thought the lobby was beautiful, and the concierge and hotel ambassador were very friendly. Our room was on the top floor, so we enjoyed a fun view. Room was very clean...I'm readily picky about hotel bathrooms. I hate when everything else is clean but the shower walls (like,...

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Helpful?
1Thank Elizabeth P
About Hotel's Favorite Review
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi Elizabeth P, Thank you for taking the time to share your review of your experience with us in Waikiki. The team is excited to read that you enjoyed a fun adventure in the city and we appreciate your compliments on our attention to detail and cleanliness. We look forward to your next visit to Chicago and meeting all your...

Naperville, Illinois
Reviewed yesterday NEW

We had a great experience at this hotel. We were treated very well. All of our special needs were met with the very kind and caring staff. The location fit our needs. Everyone was friendly and wanted to be sure we were happy, which we were. Would for sure stay there again if in that area of Chicago. Great restaurants...

Review collected in partnership with DoubleTree by Hilton
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Thank sderkahunt
Reviewed yesterday NEW

This hotel is excellent for business travel. The rooms are big and comfortable. The staff is well educated and diligent. It has a great location which will give access to the city and the airport easily.

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Helpful?
Thank Victoria Del Ca... C
Market Harborough, United Kingdom
Reviewed 2 days ago NEWvia mobile

Our inbound flight was delayed so we arrived in the middle of the night to a very warm welcome which set the tone for our stay. Every member of staff we encountered was helpful and friendly, the hotel was clean and comfortable and the location was ideal for exploring the city. All this for a very reasonable price for a...

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Helpful?
Thank Haylea S
Manchester, United Kingdom
Reviewed 4 days ago NEW

Entrance and lobby look grand and sophisticated. Check in staff was friendly. Room was really old. Torn cover. Dirty chair and desk. Lounge chair can be given a deep cleaning. Seems like making bed aside, the cleaning staff didn't give any attention to the actual "cleaning" of the room.

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Helpful?
Thank nad_natalia
Frederick, Maryland
Reviewed 5 days ago NEW

This was a great hotel for the price. It was within walking distance of all the sights and plenty of restaurants were nearby. There was also a bagel shop and restaurant on the premises. There was a daily charge for wifi. Coffee makers were in the room. There was not a mini refrigerator in the room.

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Helpful?
Thank ldrmemaw
Reviewed 6 days ago NEW

Is this the fanciest hotel you will ever stay at? No. However for the price I doubt you will get anything better. The location was great and walking distance to basically everything. The hotel was definitely outdated and cleanliness could be improved. But we spent little time in our room and found that it met our needs just fine. The...

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1Thank Karli T
Westfield Center, Ohio
Reviewed 6 days ago NEW

Stopped in Streeterville/Miracle Mile area to visit our son and daughter-in-law on the way to Northern Wisconsin. Found this Hilton property just a few blocks from their home. Chaotic drive in, needed a restful, peaceful evening. This hotel provided that in spades. Professional, friendly, glad-to-see-you attitude everywhere we went. The room was good sized, nicely furnished, quiet, bed and pillows...

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Helpful?
Thank David W
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi David W, Thank you for sharing your review of your stay with us in the heart of downtown Chicago. We're excited to read that our accommodations were the perfect fit for relaxing and escaping the hustle and bustle of the city. We've shared your positive feedback with the team and look forward to welcoming you back on your next...

IJsselmuiden, Overijssel, Netherlands
Reviewed 1 week ago

Good beds, okay rooms. Bathrooms not too great, showerhandle broken, outdated. Perfect location. Keycard did not work first time, reactivation did the trick. Indoor bar was closed, staff was helpful. Good value.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Markvdb123
Blake H, Guest Relations Manager at Doubletree by Hilton Chicago Magnificent Mile, responded to this review

Hi Markvdb123, Thank you for sharing your review of your stay with us in the heart of downtown Chicago. We appreciate your feedback on our excellent location and friendly, helpful team members. We apologize for the minor challenges you encountered with you key card and the shower handle in your guest room. We have followed up with our team to...

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06/04/2017 06/05/2017
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Staying in Streeterville

Neighborhood Profile
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
Explore this neighborhood
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A magnificent Chicago location, The DoubleTree by Hilton Chicago Magnificent Mile is located in a superb location between the famed Magnificent Mile shopping and the excitement of Navy Pier. Walk to dozens of historic Chicago attractions, shopping and countless restaurants. O'Hare International (ORD) and Midway (MDW) airports are 45 minutes by train, taxi, shuttle or limo. Doubletree Chicago Magnificent Mile features vibrant new contemporary guest rooms in charcoal, white and fushcia. Residential-style amenities include ultra-comfortable Sweet Dreams(R) beds; MP3 compatible stereo clock radios; The Coffee Bean & Tea Leaf in-room coffee service; Crabtree & Evelyn bath products; showers and bath tubs, and a spacious work desk complete with wireless (fee), high-speed internet access (fee), and ergonomic desk chairs. Room Service served daily from 3pm-11pm. Dinner is served in the Lobby Lounge from 4pm until 10:30pm. Breakfast is served inside Markethouse Monday - Friday 6am-10am Saturday/ Sunday 7am-11am. ... more   less 

Additional Information about Doubletree by Hilton Chicago Magnificent Mile

Address: 300 East Ohio Street, Chicago, IL 60611-3308
Location: United States > Illinois > Chicago > Streeterville , Near North Side
Price Range: $140 - $510 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Chicago Magnificent Mile 3.5*
Number of rooms: 500
Reservation Options:
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Also Known As:
Doubletree Hotel Chicago
Doubletree Magnificent Mile
Chicago Doubletree
Hotel Style:
#79 Romantic Hotel in Chicago
#87 Family Hotel in Chicago
#89 Business Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from Doubletree by Hilton Chicago Magnificent Mile staff and other travelers.
39 questions
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Questions? Get answers from Doubletree by Hilton Chicago Magnificent Mile staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“choose room 17-21 on high floors for view of Michigan lake.”
  • Torn bedsheet
  • Filthy lounge chair
  • dirty sticky desk witch cracked drawer
nad_natalia, 4 days ago | Read review
“Rooms ending in 14-21 have a sliver of a lake view on the higher floors. We were on 18 and could see it just fine.”
ovg, 1 week ago | Read review
“As high up as you can.”
cosmosm109, 3 weeks ago | Read review
“Ask for a room away from the elevator lobby; otherwise, you may hear the “ring” of the elevator when it opens on your floor.”
Ricky_SG, 4 weeks ago | Read review
“Ask for a room away from vending and elevator - not a lot of sound proofing”
Leslie-JoeA, Apr 10, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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