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Hilton Chicago/Magnificent Mile Suites

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198 E Delaware Pl, Chicago, IL 60611-1816
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (481)
360
Panoramas (8)
Room & Suite (448)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Chicago/Magnificent Mile Suites
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#74 of 210 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
Hilton Chicago/Magnificent Mile Suites is an upscale, all-suite hotel in a prime downtown Chicago location. Our modern, comfortable, well-appointed two-room guest suites and executive accommodations are just steps from Michigan Avenue, one block from Lake Michigan and close to everything central Chicago has to offer.
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Room & Suite (448)448
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Lake View
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
2,620Reviews80Q+A100Room tips
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Karim M wrote a review Aug 2020
Chicago, Illinois1 contribution
Totally outdated Hilton, from the lobby to the hallways to the rooms. We booked a suite for our family and we ended up w/ Beds smaller than full size or some strange/old unusual size, rather than Queen size we accustomed to at other Hilton hotels. Being a Hilton Honor Member left even a bitter taste in our mouth. It was a terrible experience at this Hotel for myself, my wife, and our 3 young kids. Even the bathtub faucet was half-broken. There was no bellboy available to help us with our luggage, both ingress and egress. Using the provided luggage cart to bring our luggage inside the Hotel got stuck in poorly designed double-doors, that self close while you're in between them, and trying to get the cart through. We had a terrible experience at this Hotel. We'll never book at this Hotel again. It's a shame that Hilton owns this type of Hotel. Apart from its good location in the North side of downtown Chicago, it's unworthy of the high quality and high standard that Hilton Hotels aspires to. We felt that we wasted 3-days of valuable vacation time that we could have spent elsewhere. We'll never go back to this Hotel again. We had a terrible experience at this Hotel. I hope you won’t make the same mistake we made by booking at this Hotel and ruining your much needed vacation.
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Date of stay: August 2020
Location
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Response from Patrick Filatre, General Manager at Hilton Chicago/Magnificent Mile Suites
Responded 4 weeks ago
Dear 471karimm, Thank you very much for staying with us and thank you for taking the time to share your feedback. My sincere apologies for your experience not being to your expectations and to our own standards. As you can imagine, with COVID-19, a good number of services are not available and we realize that it does impact the overall experience. I can assure you that your experience is not typical of the experience of our guests. All of us look forward to being back to offer all the services that our guests expect unfortunately, the timing of these services to return is very much dependent on how COVID-19 will evolved. As of today approximately 30% of the hotel in Chicago are just completely closed. I can assure you that many of our guests return year after year. We realize that at time situations happen that need us to be informed and we appreciate you writing this review. In addition, please never hesitate to speak with our team members or myself while you are at the hotel, very often we can find a solution that make your stay a pleasant stay. I hope that you will give us another opportunity to serve you and I invite you to contact me in advance of your visit refering to this particular review.
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jgmiles wrote a review Jan 2020
Reno, Nevada155 contributions34 helpful votes
Hotel's Favorite
We were staying at the Hilton the 30th & 31st of Dec. 2019. Our flight got to Chicago early. We went to the hotel early & checked in w/ Michelle. We told Michelle, we understood, that we were checking in early & did not expect our room to be ready. We asked, if it was ok to wait in the lobby. Michelle, then offered to take our luggage & suggested we go to the executive lounge to have the complimentary breakfast (we are diamond Hilton members). She would notify us, when our suite was ready. After we had eaten our breakfast(hour later), we were sitting in the back of the lounge relaxing. Patrick (manager), came over to us & introduced himself. He asked us, if we were waiting to check in/out? We told him, we were early due to flying into Chicago on the red eye special. That Michelle(receptionist) was kind enough to offer us to wait & have breakfast in the executive lounge until room was ready. Patrick (manager), then excused himself. He came back and told us, that he got us an interim room for us to rest....and that the hotel will call us, when room was ready. Patrick even took us up the elevator to get to the room. Then, at 1pm the reception desk called us to let us know, that our room was ready. Wow🤩that was such a super positive, superb unexpected experience!!! Thank you Mr. Patrick & Michelle (& other support staff) for your kindness & caring😇 Majority of Hilton hotel staff (even abroad in other countries),that we have stayed at, have been very helpful. The only Hilton hotel/properties we have stayed at, that needs improvement in service & their executive lounge is the LAX Hilton. The Hilton on E. Delaware Street in Chicago staff....You are the tops....Thank you Michelle, Patrick, & staff👍🏾😀
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Date of stay: December 2019Trip type: Traveled as a couple
1 Helpful vote
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Response from PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites
Responded Jan 10, 2020
Dear jgmiles, Thank you so much for staying with us and thank you very much for your kind words. It was pleasure and privilege for all of us to serve you during your stay. We are delighted that we were able to assist and make your stay more enjoyable. Your kinds words are very much appreciated by all of us, the Holiday Season is very demanding on the entire team. Your kindness and your appreciation are appreciated by all of us and we look forward to serve you again in the future. Have a wonderful New Year.
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Lauren B wrote a review Jun 2020
2 contributions
I have been meaning to write this review for months. I used to travel to Chicago quite frequently for work, and stayed in this hotel on the first trip. I stayed again every time I went to Chicago. The location is perfect - so close to the Magnificent Mile and Lakeshore Drive. The cost is extremely reasonable given the location, even if you choose a lake view room with access to the Executive Lounge. The rooms are great too - comfortable beds and great work area. Probably the best thing is the personnel - everyone is friendly and helpful. Darnita is a day manager and is great at making you feel welcome and at home. My special shout out is to Alex - Head day doorman and bellman. Alex is AMAZING at his job!! He sees thousands of people every day and makes every single person feel special. He recognized me the second time I stayed there, and every time after that. Alex would make he took the time to say hello and ask how I had been. He is knowledgeable and always professional, but even more important he is warm and kind, and makes you feel at home. I haven't been to Chicago since November of 2019, but when I do - whether for work or pleasure - this is my go to hotel and I will look forward to seeing Alex. Keep up the outstanding work Magnificent Mile Suites!!
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Date of stay: November 2019
Rooms
Location
Service
Trip type: Traveled on business
Room Tip: Best rooms are on higher floors - recommend lake view!
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1 Helpful vote
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Response from Patrick Filatre, General Manager at Hilton Chicago/Magnificent Mile Suites
Responded 4 weeks ago
Dear lbaehr, Thank you very much for your kind words especially for your comments about Alex and Darnita. We feel very fortunate to have them as part of our team. At the present time, due to COVID-19, quite a few members of our team are not working at the hotel and we look forward to have them back as soon as the COVID-19 allows for our guests to travel safely again. During time like the time we are experiencing now, it is so kind of you to take time to tell us about our team and your experience at the hotel. When you return to Chicago, we hope that life will be back to normal and we will enjoy welcoming you back. All the very best to you and your family. Stay well and be safe.
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Eazy-E1969 wrote a review Apr 2020
Philadelphia, Pennsylvania19 contributions3 helpful votes
What a disaster! Put me on hold and never came back to me. I am a diamond member as well, didn’t mean anything to them. Plus they don’t even have parking! Was told to park at a hospital across the street, they must be crazy! Anyway, canceled my reservation and will be staying somewhere else.
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Date of stay: May 2020Trip type: Traveled with family
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Happiness43604050967 wrote a review Apr 2020
1 contribution
My daughter and I flew to Chicago for a surgery for her. The surgical center gave me a couple of hotel suggestions. Hilton Chicago/Magnificent Mile suites was one of them. I called and talked with the Sales Manager Shannon. From the first conversation we had, I knew that's where we wanted to stay. We needed multiple things for my daughter since we were having to stay additional days because of the surgery, we needed a handicapped room, etc. I have NEVER had any hotel (and we travel a good bit) so kind and accommodating from the first call. We were so comfortable and safe the entire time we were there. The suite was perfect for what we needed and very reasonably priced. Very clean and roomy. Thank you HILTON CHICAGO/MAGNIFICENT MILE SUITES!!! We appreciate all you did for us! I would HIGHLY recommend this hotel!
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Date of stay: March 2020
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Response from PatrickFilatre, General Manager at Hilton Chicago/Magnificent Mile Suites
Responded Apr 14, 2020
Dear Happiness43604050967, Thank you very much for your kind words, it means a lot to all of us. The feedback we receive is both valued and appreciated by all of us. We are glad that you and your daughter were able to make our hotel your home during a time of needs. A surgery is always stressful and it certainly is important to have a place that feels like home. I am delighted to know that our team provided you with the care and personal service needed. We are all experiencing an unprecedented situation and your kind words is a bright sign. Thank you. We hope that the recovery is going well and as planned. Have a safe and healthy summer. We look forward to welcoming you back the next time that you are in Chicago and maybe this time it will be for a leisurely visit. All the very best.
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PRICE RANGE
$128 - $361 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton suites chicago/magnificent mile hotel chicago, hilton hotel chicago, hilton chicago, chicago hilton
LOCATION
United StatesIllinoisChicagoCentral / Streeterville / Near North Side
NUMBER OF ROOMS
345
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Frequently Asked Questions about Hilton Chicago/Magnificent Mile Suites
Which popular attractions are close to Hilton Chicago/Magnificent Mile Suites?
Nearby attractions include Lookingglass Theatre Company (0.2 miles), Fourth Presbyterian Church (0.1 miles), and 360 Chicago Observation Deck (0.09 miles).
What are some of the property amenities at Hilton Chicago/Magnificent Mile Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Chicago/Magnificent Mile Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Chicago/Magnificent Mile Suites?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hilton Chicago/Magnificent Mile Suites?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Hilton Chicago/Magnificent Mile Suites?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Pierrot Gourmet, and Foodease.
Are there opportunities to exercise at Hilton Chicago/Magnificent Mile Suites?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Hilton Chicago/Magnificent Mile Suites?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Chicago/Magnificent Mile Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Chicago/Magnificent Mile Suites offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Chicago/Magnificent Mile Suites?
Many travelers enjoy visiting The Rookery Building (1.5 miles), Macy's on State Street (1.1 miles), and Willie Dixon's Blues Heaven Foundation (3.2 miles).