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Courtyard Chicago Downtown/River North

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Traveler (156)
Room & Suite (103)
Pool & Beach (5)
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Overview
  • Excellent38%
  • Very good46%
  • Average12%
  • Poor3%
  • Terrible1%
Travelers talk about
“donut shop”(47 reviews)
AMENITIES
Free Wifi
Parking
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
3 Star Hotel
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Rooms
Jun 5Jun 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,002)
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929 results
Traveler rating
365
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365
404
111
33
16
Show reviews that mention
All reviewsdonut shopmarriott courtyardaverage courtyardgreat locationdonutsriver northwithin walking distancethe magnificent milestate streetstreet noisehot tubfire stationnavy pierchicago downtownfront desk stafffew blockswould stay here again
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1 - 5 of 929 reviews
Reviewed yesterday

Faultless place - that's it. Even when things go wrong, they go right. My wife and I had just arrived at the hotel and were told that the hotel restaurant was undergoing a refurbish, due to this situation we were given a complimentary breakfast for...More

Thank Cordeiro
Reviewed 1 week ago via mobile

I’ve stayed in many spg and Marriott hotels in the past two years, and this is by far my worst experience in terms of a courtyard experience. I’ll be fair and start out with the things that went well first: the front desk people are...More

Thank C P
Response from Zoe W, Front Office Manager at Courtyard Chicago Downtown/River NorthResponded 6 days ago

Dear C P, Thank you for taking the time to alert us to the issues you encountered while at our property. I am extremely disappointed that this was your experience as we pride ourselves on exemplary guest service and we have clearly missed the mark...More

Reviewed 2 weeks ago via mobile

Extremely friendly staff and great location. Restaurant inside the hotel just opened as well. Clean rooms and spacious - easy for biz travelers. Recommend it for ease of dining in the vicinity as well. The gym has decent equipment as well.More

Thank Liz S
Response from Danny K, Senior Administrative Executive at Courtyard Chicago Downtown/River NorthResponded 1 week ago

Dear Liz S, Thank you for sharing the recent review of your hotel stay at the Courtyard Chicago Downtown/River North. We are so delighted to hear you enjoyed the prime location of our hotel and the friendly hospitality of our staff. Located in the heart...More

Reviewed 2 weeks ago

My wife and I stayed in room 1019 on the night of 4/19. We did not have the positive experience that we have had at other Courtyard Marriotts we have stayed in. We were considering staying two more nights, but the experience was very negative....More

Thank CaliTheLoveDog
Response from Danny K, Senior Administrative Executive at Courtyard Chicago Downtown/River NorthResponded 1 week ago

Dear CaliTheLoveDog, Thank you for sharing the recent review of your hotel stay at the Courtyard Chicago Downtown/River North. We appreciate your comments regarding the exhaust fan and towel rack. We have shared your feedback with the appropriate hotel teams to fix these issues and...More

Reviewed 2 weeks ago

Comfortable, clean, a fantastic location near eateries, sights, the river, transportation. Great value as well. The seafood place across the street is said to be the best in town, and we loved it. But the real joy of this place is the staff. Next time...More

Thank mikezeglarski
Response from Danny K, Senior Administrative Executve at Courtyard Chicago Downtown/River NorthResponded 2 weeks ago

Dear mikezeglarski, Thank you for sharing the recent review of your hotel stay at the Courtyard Chicago Downtown/River North. We are so delighted to hear you enjoyed the prime location of our hotel and the friendly hospitality of our staff. Located in the heart of...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Airport Transportation
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Sauna
Details
Price range
$171 - $490 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Family Hotel in Chicago
#54 Romantic Hotel in Chicago
#62 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
$171 - $490 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Family Hotel in Chicago
#54 Romantic Hotel in Chicago
#62 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
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Traveler (156)
Room & Suite (103)
Pool & Beach (5)
Dining (1)
Business Center & Event Rooms (1)
Questions & Answers
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Mayra S
December 6, 2017|
AnswerShow all 5 answers
Response from sea4metoo | Reviewed this property |
No free parking. As other have stated, close by parking for a fee. Just remember its Chicago and could be pricey depending on the time of year you go.
0
Votes
meowmeow92
September 1, 2017|
AnswerShow all 5 answers
Response from Elmammel77 | Reviewed this property |
I would call the hotel direct, I know there was a charge but not sure how much
0
Votes
kellytrips
June 17, 2017|
AnswerShow all 3 answers
Response from jdx509 | Reviewed this property |
Blue Line
0
Votes
Room Tips
"Do not accept room 1019."
Read review
"ask for an East Hubbard facing view"
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"If you are a light sleeper I would recommend requesting a interior room, if possible."
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"All rooms are great here.."
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