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Silversmith Hotel Chicago Downtown

10 S Wabash Ave, Chicago, IL 60603-2801
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Traveler (711)
Room & Suite (379)
Dining (40)
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About

#10 of 219 hotels in Chicago
Location
4.8
Cleanliness
4.6
Service
4.6
Value
4.4
Travelers' Choice
Polished to Perfection, Silversmith Hotel is at the heart of Downtown Chicago on Jewelers Row, conveying a refined, multi faceted experience of contemporary luxury. A rare gem in the Windy City, Silversmith Hotel invites guest to experience " Today's luxury of choice" through spacious guest rooms, exemplary guest service in a coveted location in the Chicago Loop.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Taxi service
Business Center with Internet Access
Conference facilities
Wifi
Restaurant
Breakfast available
Breakfast in the room
Banquet room
Meeting rooms
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Green
Languages Spoken
English, Spanish
See what other travelers are saying
  • Jennifer & Brandon K
    Indianapolis, Indiana25 contributions
    What a gem!
    We went to Chicago in April to see Hamilton and chose The Silversmith for our stay. Form the moment we arrived, to the last step out of the hotel, we loved our stay. We arrived prior to check in time and upon arrival, the woman at check in shared that there were rooms available, however, she suggested that we wait until check in time to secure a better room. We were glad that she shared this with us and went to grab a quick bite to eat. When we came back and checked in, we were given a great room on the back side of the hotel that was completely quiet. The toiletries were excellent with an extra special touch of a exfoliating mitt, which was a first. The bathroom is very well lit and the decor and bedding were soft grays and white. It was very relaxing. The room many have been a bit on the small side, however, the ceilings were very tall which really gave the room a larger feel. We definitely enjoyed our stay here, especially the very close proximity to the CIBC theater, which is where Hamilton was playing. If you want to stay in the theater district of Chicago or South Loop area, this boutique hotel is a great choice!
    Jennifer, Thank you so much for such a wonderful review! We're very happy to hear that you enjoyed your accommodations and that our staff welcomed you to our hotel. We look forward to seeing you again on your next visit to Chicago! Best regards, Frank Leone General Manager
    Written February 5, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: April 2019
    Traveled as a couple
    Written February 3, 2020
  • Violeta H
    Seattle, Washington24 contributions
    A memorable stay
    This hotel is just steps away from the main gardens/parks, from the Chicago river and from all the subway/ "L" lines - one couldn't ask for a better location. Anastasia at the front desk absolutely charmed us with her welcoming personality. We only saw her once, but she left an unforgettable impression. Sweet amazing Irvin was there pretty much every day making sure we had everything we needed during the temporary housekeeping restrictions (due to COVID19). The room looked spacious and classy with a large bathroom, the softest pillows, two TVs and a little extra rest area (Anastasia just gave us a little upgrade as it was available). I am also very grateful to this hotel's management for allowing us to easily change the dates of our trip. We had a non-refundable booking, so technically they could have refused, but in light of earlier travel restrictions they were very understanding and accommodating.
    Violetah, Wow, what a fantastic review! On behalf of Anastasiya and Ervin, thanks so much for your kind words and recognizing their efforts in welcoming you to our hotel and helping to make your stay memorable! It's great to hear that you took advantage of our location. Here, in the heart of the Loop, we are central to all the wonderful attractions Chicago has to offer! Thanks for choosing the Silversmith and we look forward to seeing you again in the near future! Take care & stay safe, Frank Leone General Manager
    Written September 23, 2020
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: August 2020
    Written September 5, 2020
  • ipray2ok
    Dallas, Texas23 contributions
    Where old meets new
    The staff is exceptional!! An heartfelt thank you Kenshia, Beverly, Enrique and another young lady who worked last night (9/7) - you looked out for me and were the cream of my trip!! The hotel room was beautifully updated and clean. Unlike many hotels fresh towels were restocked daily without requesting, as well as a couple bottles of water. This hotel is a historic treasure in a prime location within the loop being only a few feet from the L-train station making it very convenient to travel from Midway on the orange line. Everything you are looking for is nearby - stores, restaurants, Michigan Ave are close. When traveling to Chicago this is my destination to stay. Kudos to the entire staff!!
    Thank you for the great review. I will certainly share your comments with the team. We look forward to welcoming you back.
    Written September 9, 2022
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Date of stay: September 2022
    Traveled solo
    Written September 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2655Reviews44Q+A100Room tips
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Journey360998 wrote a review Sep 25
1 contribution
Beautiful hotel under subway tracks. Beds are the most comfortable I've ever slept in away from home. Initially got room by elevator. They accommodated us and promptly changed it but mistakenly sent us to a room that hadn't been cleaned yet. The third time was a charm. But no worthwhile view. The carpet has a smell until the AC is on full blast. Quarters are tight. Coffee in the morning BUT NO non-dairy creamer!! Which is a must for me. Great customer service and prompt taxis to the airport. Location close to great restaurants. Would Definitely stay again!
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cole Mansfield, Owner at Silversmith Hotel Chicago Downtown
Responded yesterday
Thank you for the review. I am sorry that you had a few hiccups with your arrival but pleased to hear everything got worked out. We look forward to seeing you again on your next visit to Chicago.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lisa p wrote a review Sep 20
1 contribution
This hotel is LOVELY. The rooms are gorgeous. But THE STAFF made my visit so special. I am so grateful to Beverly at the Front Desk, Enrique at the front door and Victoria/Vittoria (sp?) who were SO KIND to me at rush hour when I was trying to get to Midway. I cannot express my gratitude enough for how wonderful and thoughtful these individuals were. They went above and beyond to help me and truly made me remember that there are still wonderful, caring people out there that will still take the time to help a stranger. I HIGHLY Recommend this hotel. The location is wonderful - I went for a great walk down to the lake - got to see a lot of Chicago. If you get a street facing room - put on Rain white noise and you'll sleep beautifully. THANK YOU to these amazing people at this hotel. You made it wonderful for me.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cole Mansfield, Owner at Silversmith Hotel Chicago Downtown
Responded yesterday
Thank you for the wonderful review. It is always so great to see the appreciation for our team. They are truly the heart and soul of the Silversmith. We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brian M wrote a review Sep 19
3 contributions
Our first time in Chicago was a winner. It all started with The Silversmith. The hotel is perfectly placed just on the outskirts of Millennium Park. Great restaurants within walking distance. Want to take a day in another part of the city? There’s a train right outside the door or just two blocks away to another part. The hotel is clean with daily cleaning service. The staff is very friendly, professional, and helpful.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cole Mansfield, Owner at Silversmith Hotel Chicago Downtown
Responded yesterday
Thank you for the wonderful review. I will make sure to share these great comments with the team.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
aurora g wrote a review Sep 18
1 contribution
My friend booked us a room for a long weekend in the city. She picked the hotel because it was close to the train. We got a 3-day CTA pass and had no trouble getting to and from the hotel between our little outings. The hotel its self was nothing special, the staff was the reason for the 5 star review. Enrique deserves his own 5-star review, from the second we pulled up to the entrance Enrique went above and beyond. Even though we weren’t using the valet services he made sure we unloaded and parked safely. I also want to mention the wonderful woman who was at the front desk around 2pm on Friday the 15th. I wish I had gotten her name, but alas I did not.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cole Mansfield, Owner at Silversmith Hotel Chicago Downtown
Responded 1 week ago
Thank you for the wonderful review. It makes us happy to see how enjoyable your stay was. We look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daydream16725403951 wrote a review Sep 17
1 contribution
The room was great in general 👌 👏 Loved the fluffy pillows, clean bathroom, and they gave a free upgrade on a room‼️ Location was perfect in the middle of downtown. Near all public transportation!!
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Cole Mansfield, Owner at Silversmith Hotel Chicago Downtown
Responded 1 week ago
Thank you for the great review. We hope to see you again on your next visit to Chicago.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sarah P wrote a review Sep 13
Scandia, Minnesota16 contributions3 helpful votes
Location was perfect. In the Loop and right by the “L”. We heard no train noise. Our room was spotless, bed wonderfully comfortable. Breakfast was not so great. Beverly at the front desk straightened that out and provided great advice on a number of other things, going so far as running out in the rain the next morning to suggest a different breakfast spot. Three cheers for Beverly!
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cole Mansfield, Owner at Silversmith Hotel Chicago Downtown
Responded 1 week ago
Hip Hip Hooray for Beverly. Thank you for the great review. We will make sure to share your comments.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jose S wrote a review Sep 12
1 contribution
From the moment we checked in, we noticed the clean atmosphere. Guest service was excellent, especially Beverly! The staff constantly checked up on us, including housekeeping. The room itself was clean, neat, and perfect for our home away from home vacation. Linen was clean and fresh. Amenities were great and the location was extremely useful especially being able to walk to various places in less than 5 minutes. Night staff was great as well (I can't quite remember her name, Shanika, maybe), she was amazing! Overall 10/10 experience!
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cole Mansfield, Owner at Silversmith Hotel Chicago Downtown
Responded 2 weeks ago
Thank you for the wonderful review. I will make sure to share your comments with the team.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elle M wrote a review Sep 6
1 contribution
+1
FIVE STAR REVIEW DUE TO SERVICE, DECOR, & SAFETY. Read entire review to see biggest concern discovered the morning of checkout. Pros: Beautiful hotel decor, the greatest staff, and super safe in downtown/The Loop Chicago. Enrique and Berun at the front door are phenomenal. I understand they are working for their tips, but their kindness and eagerness to help are genuine at the same time. They both go above and beyond to assist guests entering and exiting the building, with luggage, tips about the city and more. Nikko at the front desk was warm and inviting as well. The bartenders were okay once you get them talking. Renee was warm enough and held a conversation, at times maybe felt like she was doing it because she had to. The other gentleman I encountered: I didn’t catch his name. He told me he’s Cuban and he’s been there since 2017, if I remember correctly. I approached the bar on Monday around 5:30 and I sat directly in front of him. He had his back side resting up against the inner circle of the bar facing me but he was watching the television behind my head. He didn’t acknowledge me and I sat there a good amount of time before I asked if they had a happy hour menu due to seeing the board stating happy hour is from 4:30pm-7:00pm. He pointed to a closed menu on the bar to the right of me so I reached over and grabbed it as it wasn’t close. I sat there a while and looked at the menu. He never once asked if I was ready or needed suggestions. So I finally told him what I wanted. I struck up a conversation with him to see how that would go! He held a lengthy conversation once it started going. I think the free drink vouchers to the hotel guests are not the greatest idea and here’s why: I feel like they looked at me and automatically assumed I had some (you receive one per night of stay but you can use them together). It made me feel cheap and I definitely got the sense that the bartenders treated me different, and again before they even knew how I would be paying for my beverages. I bought too many drinks to count outside my two tickets I received. I used those on my first night but I ordered more $16.00 cocktails after that. I tipped based off of what my bill would have been had I paid for the two complimentary beverages. So my first night I tipped well over 20%. Second night with the gentleman, zero! I was so put off and offended that he disregarded me/flat out ignored my presence that I just couldn’t. Cons: the rooms do not have microwaves, never found an ice machine but also didn’t ask for one, the walls in the public bathroom and in the actual hotel room were dirty (just random splatters and different colors), and the back of the doors in the public restroom were visually disgusting around the trim and the door handle. The biggest con: the room heavily smells like mildew/musty/moldy. Upon inspection the morning we checked out, the wallpaper was peeing back at the baseboard and even though I was hesitant to peek, I did anyway. To my horror, it appears as though there is some heavy black-colored mold in the wall. *if you need to use a microwave I was informed they will bring one out of their kitchen and put it on a booth table in the restaurant and sometimes they will it up to your room (just weird and deters you from asking) Parking: We used Spot Hero online to secure parking for the duration of our stay and parked our car at the Grant Park North parking garage and it was great. The walk is super short and the garage is easy to maneuver. I saved the pass to my Apple Wallet and 2 1/2 days with the service fee was $69 and some change, a lot more affordable than the other options.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cole Mansfield, Owner at Silversmith Hotel Chicago Downtown
Responded 2 weeks ago
Thank you for your review. I am sorry to see that your stay was less than perfect. We will certainly look into the issues and work as a team to resolve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eva wrote a review Sep 4
10 contributions8 helpful votes
What a terrific hotel. Great reception at front desk. Friendly and professional staff. Enormous rooms, including large bathrooms. Very clean. Appreciated the morning coffee in the lobby too. Bar area is a nice place to have a drink. The hotel is so close to the L. And it is two blocks from Michigan avenue. It is Surrounded by some of the most incredible and well-known Chicago landmark buildings. Travelled as a family of three , including a teenager , plus two friends ( so we had two rooms). My teenager would like to send a shout-out to the valet - “ the friendliest guy in Chicago”. This is a hotel that does things right.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Cole Mansfield, Owner at Silversmith Hotel Chicago Downtown
Responded 2 weeks ago
Thank you for the wonderful review. We look forward to seeing you again on your next visit to Chicago.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Heather M wrote a review Sep 4
2 contributions
Nice location in the loop. It is close to the train, the parks, and the museums. The staff were friendly and responsive to our requests. The room was large, the bed was comfortable, and the shower had great water pressure, in other words perfect for a long weekend away. We will stay here again.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Cole Mansfield, Owner at Silversmith Hotel Chicago Downtown
Responded 2 weeks ago
Thank you for the great review. We are so pleased to hear how much you enjoyed your stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$197 - $343 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the silversmith hotel chicago, the silversmith hotel and suites, silversmith hotel chicago
FORMERLY KNOWN AS
The Silversmith Hotel & Suites
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / Theater District
NUMBER OF ROOMS
144
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SILVERSMITH HOTEL CHICAGO DOWNTOWN $160 ($̶2̶0̶6̶) - Updated 2023 Prices & Reviews - IL

Frequently Asked Questions about Silversmith Hotel Chicago Downtown
Which popular attractions are close to Silversmith Hotel Chicago Downtown?
Nearby attractions include The Art Institute of Chicago (0.2 miles), Millennium Park (0.2 miles), and Cloud Gate (0.2 miles).
What are some of the property amenities at Silversmith Hotel Chicago Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Silversmith Hotel Chicago Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Silversmith Hotel Chicago Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Silversmith Hotel Chicago Downtown?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Silversmith Hotel Chicago Downtown?
Conveniently located restaurants include Miss Ricky's, Wildberry Pancakes and Cafe, and The Dearborn.
Are there opportunities to exercise at Silversmith Hotel Chicago Downtown?
Yes, guests have access to a fitness center during their stay.
Is Silversmith Hotel Chicago Downtown located near the city center?
Yes, it is 0.2 miles away from the center of Chicago.
Are any cleaning services offered at Silversmith Hotel Chicago Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Silversmith Hotel Chicago Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Silversmith Hotel Chicago Downtown?
The staff speaks multiple languages, including English and Spanish.