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Silversmith Hotel Chicago Downtown

Traveler (567)
Room & Suite (299)
Dining (29)
Certificate of Excellence

About

#44 of 205 hotels in Chicago
Location
Cleanliness
Service
Value
Certificate of Excellence
Enjoy exceptional service, a warm and elegant setting with an unparalleled location in downtown Chicago. The Silversmith Hotel Chicago Downtown is a a rare gem, that is encased in classical architecture and sparkling with a new choice of luxury through contemporary spacious guest rooms.
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Property amenities
Restaurant
Fitness Center with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Boutique

Location

Full view
100Great for walkers
Grade: 100 out of 100
270Restaurantswithin 0.3 miles
80Attractionswithin 0.3 miles
Neighborhood
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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2,356Reviews
40Q+A
100Room tips
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Popular mentions
We enjoyed our recent stay at the Silversmith. We were there for four nights, having just flown into Chicago, from London. We had pre-booked our room before we left home. Our room was very comfortable, the bed extremely so. The room was well appointed, the only minus was the lack of a side-table on my side of the bed. Bathroom was excellent, all facilities worked well, including the internet connection. Although the elevated train tracks of The Loop were just outside our window at the front of the hotel, we were not subject to much noise because of the double (triple?) glazing. We were hardly aware of the trains passing. If you are interested in staying here, be aware that there is a rail connection (the Blue Line) from the O'Hare Airport ($US5) which will deliver you to the underground Monroe Station just two blocks from the Silversmith or, alternatively, take the Blue Line train to one of a couple of a couple of stations on The Loop, where you can transfer to one of the trains on the loop that stop at a station right outside the hotel. The very well appointed Art Gallery is very handy to the hotel, being just a couple of blocks away. If you want to travel further from the hotel, consider the commuter rail and obtain metro maps from the front desk.
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We stayed at The Silversmith in Downtown Chicago in July 2019. The room was very comfortable for our family of four and the location excellent. All staff members, with one exception, went above and beyond to be welcoming and helpful. We did encounter one staff member who left us with a bad taste in our mouths over something that would have been very easy to accommodate. If you book at this hotel, you’ll be charged an additional $22 dollar “destination fee.” It’s to cover bottled water in your room, Keurig coffee, the fitness center and fruit infused water in the lobby. During our stay, we attended a Cubs game in 90+ degree heat. We arrived back at the hotel with our two kids ages 7 and 10 around 11:30 pm. We were hot, thirsty, and tired. The complimentary water in the lobby had run dry. It was 11:30 pm so I didn’t really expect it to be full. A case of the hotel’s “complimentary” bottled water was sitting at the registration desk. I asked if we could have some and was given 2 bottles. Granted, there were 4 very hot and thirsty people standing there. I asked for 2 more bottles and then asked if we could have an extra set to take to the room as I knew we’d drink the first ones right up. Begrudgingly, I was given 2 more bottles and told no extra ones could be given. I was upset because complimentary water was supposed to be part of the “destination fee” we were paying. We used no other complimentary services and asked for no additional water during our two night stay. I’m sure we just encountered a “bad egg” as every other staff member was great. Unfortunately, that one encounter over 4 bottles of “complimentary” water supposedly covered by our “destination fee” will have us looking elsewhere to stay next time we’re in town.
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Having lived in the city for years, I now live in the suburbs and frequently stay overnight in the city. My usual go-to hotels off Michigan Ave were booked so I found Silversmith and made a reservation. From the moment we walked in, every staff member was very friendly and helpful. Beautiful hotel lobby and very large rooms with comfy beds. We had dinner and breakfast at the restaurant and both were excellent. The location is perfect if you are going to the theater, Grant Park, Art museum, or shopping on State. I will definitely return!
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I'm conflicted about my recent stay @ The Silversmith Hotel. It's an intimate option in a great location offering comfortable, well-appointed rooms, and the staff is uniformly friendly. The room rates are competitive, and the overall experience is better than you'd get in a larger property. Still, our rooms were never cleaned in a timely manner. Each day of our recent stay we'd leave the hotel by 9A, and when we'd come back around 4P after a day of sightseeing we'd find our room hadn't been serviced. Housekeeping would show up around 430P to clean the room, but by that time we were tired. We wanted to relax. We didn't want to go to the lobby to wait out the cleaning. Rooms should be cleaned by 3P, the stated check-in time. I can't disparage our housekeeper b/c she was always friendly and able to provide us with fresh towels, water, and new Keurig pods, but it seemed the poor woman was overworked. One has to wonder what's going on, management-wise, when it comes to staffing the housekeeping department. Also, the $20 "resort fee" is a total ripoff-especially when your room isn't being serviced in a timely manner. You can get free internet, Keurig coffee, and water @ many budget properties - but they at least provide you with a breakfast of some sort. I'd recommend The Silversmith, but with reservations. It's certainly a nice hotel, with friendly employees, but if your looking for a four-star experience you may want to look elsewhere.
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Enrique and, I forget the young lady that graciously checked is in, name states with a T, provided excellent service. Enrique has serviced our friends we were traveling with the last 6 years. So make sure u ask for him. The hotel accommodations were nice. The bed was comfortable. The room was ok. The couch wasn't too comfortable but we spent most of our time either out or sleep. The cleaning staff did a fabulous job on the room and even did us a huge favor in the end. This will b my go to hotel when in town. One thing, the L train goes to past 7th floor windows. It's not too much of a distraction but just a heads up. Hotel is 1 block w of Michigan and grant and millennial parks. No continental breakfast but there's a nice spot across the street 1 block north of the hotel. Ask Enrique he will direct u.
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PRICE RANGE
$154 - $342 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the silversmith hotel chicago, the silversmith hotel and suites, silversmith hotel chicago
FORMERLY KNOWN AS
The Silversmith Hotel & Suites
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / Theater District
NUMBER OF ROOMS
144
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