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Warwick Allerton-Chicago

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701 N. Michigan Avenue, Chicago, IL 60611-2501
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 10/30/21
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Traveler (797)
360
Panoramas (13)
Room & Suite (423)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Warwick Allerton-Chicago
Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#118 of 215 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Combining stunning historic architecture from the 1920s Jazz Era with modern features and services, Warwick Allerton - Chicago offers a perfect place to stay while visiting the Windy City. Conveniently situated on iconic Magnificent Mile in the heart of downtown Chicago, this timeless hotel features everything needed for an unforgettable experience, including sophisticated guest rooms and suites, upscale amenities, and close proximity to the area’s top points of interest.
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Full view
Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
24-hour security
Paid private parking on-site
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
VIP room facilities
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Centrally Located
Languages Spoken
English, French, Spanish, Vietnamese
2676Reviews67Q+A100Room tips
Traveler rating
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Popular mentions
Han wrote a review Jun 3
Chicago, Illinois2 contributions11 helpful votes
I don't know where to begin to describe my terrible experience here. I have absolutely no clue how this hotel got a 4 star rating. This is not a 4-star hotel. This is not even a 3-start hotel. First off, the room is a box. I booked the standard and it did NOT look like the picture at all. I actually had to ask the front desk if they put me in the wrong room. They said it was correct, but I asked for the dimensions and they said they'd get back to me, which they never did. I'm a small person and I had to hug the bed in order to walk around it. I'm not sure if all the Warwick Allertons' are like this but this one definitely is tiny and the image is so incredibly false online. Second, good luck reaching the front desk by phone, I called several times pertaining to the issue of the AC being stuck on FULL BLAST on a wet and cold night in Chicago. No one ever picked up so I had to walk myself downstairs to speak to someone. Time passed, and very very that evening they eventually had someone come up. He offered to either bring up a space heater or try to fix the temp for the entire building (?). The tech was nice at least. Finally there was a bunch of DIRT and residue in the shower, some food, and objects in my room. It's still Covid era and it was BLATANTLY clear that this room had not been cleaned, it looked like only the bed had been made and new towels put up. There were cornflakes on my floor, a pointy metal object at the foot of my bed, white particles on my table, and it was just overall a disgusting room. I called again for this problem and they said they'd send someone up to "check" (they never did). When I went down to tell them, the front desk manager was passive aggressive repeatedly saying "you're the one with the room problem, what do you want me to do?" I asked for a substantial discount, and she said no. She eventually promised to return a very small amount of money back to me for all the headache I experienced on a simple 2 night stay, and when I got the receipt, I saw she did not follow through with what we discussed regarding my total. The woman at the desk the next day said I could wait for the manager to come back at 2:00pm (my checkout was 12) or email her. Bottom line, DO NOT COME HERE. Check out ANY of the other downtown hotels. Please save yourself the headache and listen to the reviews.
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Date of stay: May 2021
Rooms
Cleanliness
Service
Room Tip: Do not chose a room here at all.
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1 Helpful vote
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Response from Niek Mestdagh, General Manager at Warwick Allerton-Chicago
Responded 5 days ago
Dear Hannah, Thank you for your review and also for reaching out directly to me at the hotel. Kindly accept our sincere apologies for the inconveniences experienced during your stay. Rest assured that above has been followed up so no other guest would have the same experience. Kind regards Niek Mestdagh General Manager
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AnniK_K wrote a review Jun 2
Macon, Missouri209 contributions56 helpful votes
We were really disappointing with this hotel during our recent trip to Chicago. This hotel is in a prime location and in an awesome old building, but they are struggling on multiple fronts. Check-in was bad, we had to wait until 6 (!) pm to get into our room which really made it hard to make our evening plans. The rooms was not clean, especially the bathroom needed much more attention. The microwave was dirty as well and the fridge didn't work. We also had a vent that was flapping and literally woke us up at night. Then we had to wait in line again for check-out. Not a good experience, I would not recommend coming here.
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Date of stay: May 2021
Value
Location
Service
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Response from Niek Mestdagh, General Manager at Warwick Allerton-Chicago
Responded 5 days ago
Dear AnniK_K, Thank you for taking the time to share your valuable comments in regards to your stay. Rest assured that your feedback is very important, since it gives us a clear and constructive vision of our service. Please accept our sincere apologies and thank you again to help us improve the quality of our service. We hope that we will have the pleasure of welcoming you again at the Warwick Allerton. Kind regards Niek Mestdagh General Manager Warwick Allerton Chicago
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Mark&Michelle wrote a review May 2021
kansas city20 contributions37 helpful votes
We were sold a King bed but we got a Queen next to the elevator which did not lend itself to a quiet stay. No wash cloths. Front desk did not return my credit card after pre-charging incidentals I did not use. Asked them to mail it to me but they refused unless I paid another $35.00. No food available in restaurant despite advertising breakfast. Pay slightly more and stay at the Hampton Inn a couple of doors away and you’ll be happier.
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
Room Tip: Choose another hotel
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1 Helpful vote
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Response from Niek Mestdagh, General Manager at Warwick Allerton-Chicago
Responded 5 days ago
Dear Mark, Thank you for taking the time to share your valuable comments in regards to your stay. Rest assured that your feedback is very important to us and has been actioned. Please accept our sincere apologies and thank you again to help us improve the quality of our service. We hope that we will have the pleasure of welcoming you again at the Warwick Allerton. Kind regards Niek Mestdagh General Manager Warwick Allerton Chicago
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Anonymous wrote a review May 2021
East Northport, New York1 contribution1 helpful vote
We arrived on a Friday night, and upon checking in, we realized that the price of the reservation we made did not match the price of the receipt. We left our bags in the room as we were starving, returned to the front desk, and were informed that they "Precharge for incidentals". I have stayed in hundreds of hotels and have never been "precharged for incidentals". We were also informed that the bar, the restaurant and maid service were all not available because of covid ...wait...Why am I pre-paying for incidentals then? Now, this is not the hotel's fault but the price of Ubers around Chicago right now is ridiculous, but we found that unless we were there to buy Ferragamo and Burberry, the location of this hotel left little for us to " hoof it " too. Nothing was all that close that we wanted to see. and who wants to walk 2 miles home from dinner after having a few drinks. Other option was uber which wanted $40 to drive us two miles. To be fair, this was not the hotel's fault, but when you have a hotel, and no bar/restaurant open. no consiergie, no in-room dining. no maid service, and wouldn't even hold our bags, then why are you charging for incidentals? Are you afraid I might prank call japan?!?! What was the hotels fault? do not trust the pictures they have published. The room was a closet. Im originally from NYC and have spent nights in hotels all over the world. This was NOT a 4 star hotel so don't let them lie to you.
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Date of stay: May 2021
Value
Location
Service
Room Tip: Don't stay at this hotel. Spend your money elsewhere.
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1 Helpful vote
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Response from Niek Mestdagh, General Manager at Warwick Allerton-Chicago
Responded 5 days ago
Dear Guest, Thank you for taking the time to share your valuable comments in regards to your stay. Rest assured that your feedback is very important, since it gives us a clear and constructive vision of our service. It is a custom practice in our hotel group to pre-authorize a guest credit or debit card for $60 per night. We apologize if this was not explained in detail to you on check in. Please accept our sincere apologies and thank you again to help us improve the quality of our service. We hope that we will have the pleasure of welcoming you again at the Warwick Allerton. Kind regards, Niek Mestdagh General Manager Warwick Allerton Chicago
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Jeremy W wrote a review May 2021
Tulsa, Oklahoma442 contributions59 helpful votes
My wife in a came to Chicago for the weekend and stayed at the Warwick and we had a very pleasant experience. Some things are unavailable currently due to COIVD restrictions and it understandable so I am basing my review with that in mind. The check in and out process was very quick and easy. The hotel was very clean and quiet. I felt it was in a good overall location so as to allow for walking to things in the area as well. I would be more than happy to stay here again as we, again, had a very nice time!
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Niek Mestdagh, General Manager at Warwick Allerton-Chicago
Responded 1 week ago
Dear Mrjahoney, Thank you so much for your review and we are very happy you enjoyed your stay with us. We are looking forward to welcome you and the family back on your next trip to Chicago.
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PRICE RANGE
$108 - $336 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
allerton hotel chicago
FORMERLY KNOWN AS
Allerton Hotel
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / Magnificent Mile
NUMBER OF ROOMS
443
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Frequently Asked Questions about Warwick Allerton-Chicago
Which popular attractions are close to Warwick Allerton-Chicago?
Nearby attractions include The Magnificent Mile (0.02 miles), The Escape Game Chicago (0.2 miles), and EscapeHouse Chicago (0.1 miles).
What are some of the property amenities at Warwick Allerton-Chicago?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Warwick Allerton-Chicago?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Warwick Allerton-Chicago?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Warwick Allerton-Chicago?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Warwick Allerton-Chicago?
Conveniently located restaurants include Joe's Seafood, Prime Steak & Stone Crab, Do-Rite Donuts & Chicken, and Wildberry Pancakes and Cafe.
Are there opportunities to exercise at Warwick Allerton-Chicago?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Warwick Allerton-Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Warwick Allerton-Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Warwick Allerton-Chicago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Warwick Allerton-Chicago?
The staff speaks multiple languages, including English, Spanish, French, and Vietnamese.