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Holiday Inn Chicago Downtown

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506 W Harrison St, Chicago, IL 60607-4303
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (95)
Room & Suite (291)
Dining (63)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Chicago Downtown
Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#124 of 208 hotels in Chicago
Location
Cleanliness
Service
Value
Welcome to the Holiday Inn(R) & Suites Chicago - Downtown conveniently located near the Chicago Loop, and other prominent area attractions. We are steps away from the CTA Clinton Blue Line station on South Clinton Street and I-290 on South Canal Street, this Chicago hotel is perfect for leisure and business travelers traveling to and from O'Hare and Midway Airports too! What's exciting is vacationers are surrounded by Willis Tower, the Museum Campus, UIC Campus, Wintrust Arena, Soldier Field and more when they stay in downtown Chicago. Our business travelers appreciate our hotel's location, meeting rooms space of 2,000 sq. ft., free Wi-Fi access, an extensive fitness center, a seasonal outdoor rooftop pool and dining facilities. Clearly, with these choice amenities and prices, it's easy to see why guests prefer us to other hotels in Chicago, IL.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bowling offsite
Kids stay free
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Restaurant
Breakfast available
Kids' meals
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Convenience store
Gift shop
Non-smoking hotel
ATM on site
First aid kit
Umbrella
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Hindi, Romanian, Urdu and 1 more
847Reviews20Q+A100Room tips

Reviews

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Popular mentions
Thisguy wrote a review Jul 2020
Granger, Indiana2 contributions2 helpful votes
We walked in and the whole hotel smelt like weed and the logs had trash scattered everywhere. The security guard looked up at me and then went back to playing on his phone. Rooms were oldddddddd like 1980s old. How does this place still exist and how are they charging $200 a night. Listen to me when I say stay somewhere else! If you’re loyal to holiday inn stay at the Mart Plaza one it is a million times nicer and it’s the same price. We stayed here because the other was sold out but we will never ever stay here again. I literally considered checking out right after I checked in but there was nothing else around.
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Date of stay: July 2020Trip type: Traveled as a couple
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Response from Adrienne Davis, Owner at Holiday Inn Chicago Downtown
Responded 3 weeks ago
Dear thisgysreviews, Thank you for taking time to share feedback into your most recent stay. We are sorry to hear of a poor experience as this was not our goal. We hope you will give us another opportunity to show that this was an isolated incident. Sincerely, Adrienne Operations Manager
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maj923 wrote a review Feb 2020
Bloomington-Normal, Illinois1 contribution
The hotel was gross with bugs and roaches in the sleeping area and bathroom. I checked our early and would never stay there again. The hotel staff was friendly and accommodating but it’s clear the owners haven’t put money into upkeep of this property in years. The restaurant was average at best yet the staff tried to work with what was made available to them.
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Review collected in partnership with Cancelon.com
Date of stay: February 2020
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Response from gmhidowntown, Manager at Holiday Inn Chicago Downtown
Responded Feb 19, 2020
Dear maj923, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as this is not up to our standards. The comments shared will be addressed as we take all comments seriously and will make the necessary changes to improve our services. We hope you choose to stay with us again in the near future. Sincerely, Nitin Talati General Manager
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ANDREW S wrote a review Jan 2020
Roissy-en-France, France4 contributions1 helpful vote
We had the pleasure of staying here for 3 nights. great environment, staff friendly and helped us coordinate city tours and suggestions for dinner. Clean rooms and overall great place to spend a few days in the city. Does need an upgrade on facilities. Thanks to all the staff
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Date of stay: October 2019
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Response from HIHS-Manager, Manager at Holiday Inn Chicago Downtown
Responded Jan 23, 2020
Dear andrewsclimberfever, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Adrienne Operations Manager
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aaron h wrote a review Dec 2019
1 contribution
It’s was an hotel. The rooms was more like motel rooms. Nothing seemed updated in years. We came from out of town for a concert. Decided to skip paying for concert parking, instead just get a room close. This hotel doesn’t offer any guest parking accommodations. There is a paid parking lots that charges 25 a day with no real discounts to hotel patriot. Ridiculous. IHG NEEDS TO DO BETTER. Either way, I’m completing this to receive my points. Here’s my IHG # 258160452.
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Date of stay: December 2019
Value
Rooms
Service
Room Tip: Not this or on the fourth floor.
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Response from HIHS-Manager, Manager at Holiday Inn Chicago Downtown
Responded Dec 26, 2019
Dear Dreamer634760, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Adrienne Operations Manager
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Kelley wrote a review Sep 2019
3 contributions2 helpful votes
Worst hotel stay I’ve ever experienced and I’ve traveled the world. First of all, hotel rate was somehow $500 a night which was outrageous for a very basic, outdated room but had to do it for a job interview nearby. Broke the bank for a dirty, musty/smelly room and the kicker is that I developed bed bug welts over my face, neck and arms over the next couple days after staying here. CONFIRMED BEDBUGS! Never again will I stay at a Holiday Inn, never never.
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Date of stay: September 2019Trip type: Traveled on business
2 Helpful votes
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Response from gmhidowntown, General Manager at Holiday Inn Chicago Downtown
Responded Sep 17, 2019
Dear Moniande12, Thank you for taking the time to post your review. We sincerely apologize and deeply regret that your overall experience with us was not up to your expectations. If possible, please contact offline so that we are able to address your concerns. Sincerely, Nitin Talati General Manager gm@hidowntown.com
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PRICE RANGE
$110 - $312 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn chicago downtown hotel chicago, holiday inn downtown, chicago holiday inn
LOCATION
United StatesIllinoisChicagoNear West Side / West Side
NUMBER OF ROOMS
145
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Frequently Asked Questions about Holiday Inn Chicago Downtown
Which popular attractions are close to Holiday Inn Chicago Downtown?
Nearby attractions include Fox in a Box Chicago (0.6 miles), Skydeck Chicago - Willis Tower (0.4 miles), and The Magic Penthouse (0.5 miles).
What are some of the property amenities at Holiday Inn Chicago Downtown?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Chicago Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Chicago Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Chicago Downtown?
Yes, secured parking and valet parking are available to guests.
What are some restaurants close to Holiday Inn Chicago Downtown?
Conveniently located restaurants include Lou Mitchell's, Avec, and Cafecito.
Are there opportunities to exercise at Holiday Inn Chicago Downtown?
Yes, guests have access to a pool and a fitness center during their stay.
Is Holiday Inn Chicago Downtown located near the city center?
Yes, it is 0.8 miles away from the center of Chicago.
Are any cleaning services offered at Holiday Inn Chicago Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Chicago Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Chicago Downtown?
The staff speaks multiple languages, including English, Hindi, Romanian, Vietnamese, and Urdu.