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Holiday Inn Chicago Downtown

712 reviews
#122 of 192 Hotels in Chicago
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Traveler (75)
Room & Suite (256)
Dining (55)
Overview
  • Excellent34%
  • Very good38%
  • Average16%
  • Poor8%
  • Terrible4%
Travelers talk about
“union station”(57 reviews)
“blue line”(49 reviews)
“front desk”(109 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
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Rooms
Dec 24Dec 25
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1 room, 2 adults, 0 children
Standard Room
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Reviews (712)Write a Review
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All reviewsunion stationblue linefront deskroof top poolwillis towerchicago downtownconvenient locationbusiness centerwalking distanceaverage hotelvalet parkingthe hotel is cleanthe loopself parkchecking instreet noisestaff was very friendly and helpful
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1 - 5 of 661 reviews
Reviewed 2 days ago

Thanks John and Julio. These guys greet everyone that comes in and are very professional. They've arranged all of my ground transportation for the last six stays and the cab has always been there waiting right on time. One more reason I come back to...More

Thank Corbette S
Hotel's Favorite
Reviewed July 30, 2017

Stayed at this hotel between train trips because of its proximity to Union Station and its great reviews. On arrival after my train trip from Waterloo, Indiana, to Chicago, I was greeted warmly by Taiyon and Julio. I had requested an early check in and...More

Thank CoyMarie
Response from HIHS-Manager, General Manager at Holiday Inn Chicago DowntownResponded August 2, 2017

Dear CoyMarie, We appreciate you taking the time leave your review of the Holiday Inn Suites Chicago Downtown. It is feedback such as yours that allows us to learn, create more inspiring stays for our valued guests and share words of praise to our team...More

Reviewed 6 days ago via mobile

Hotel was reasonably priced and very nice. The staff was friendly and very helpful when needed. Especially our friendly Valet John! When we visit again we will definitely stay at the Holiday Inn Express.

Thank jblind
Response from HIHS-Manager, General Manager at Holiday Inn Chicago DowntownResponded 4 days ago

Dear jblind, Thank you for being a guest of the Holiday Inn & Suites Chicago Downtown. We appreciate the kind feedback and are so glad you had a great stay. Thank you again. Nitin Talati General Manager

Reviewed 6 days ago via mobile

John was a great valet. Very friendly and helpful to us. Always willing to fill our request. He went above and beyond the required duties Downtown holiday inn was very reasonable priced. Happy with the accommodations. Wonderful stay.More

Thank Jeff B
Response from HIHS-Manager, General Manager at Holiday Inn Chicago DowntownResponded 4 days ago

Thank you Jeff B for the great feedback about your stay at the Holiday Inn & Suites Chicago Downtown. We are very happy to hear you enjoyed your stay and the excellent services provided by John. Thank you again for sharing and see you soon....More

Reviewed 1 week ago via mobile

John did a great job helping me with my bags to my room. Great customer service! I sat here often and always have a good experience. The bartender was cool too. Looking forward to my next stay! Merry chrisymas to all of the staff and...More

Thank Christina E
Response from HIHS-Manager, General Manager at Holiday Inn Chicago DowntownResponded 4 days ago

Thank you Christina for the great feedback about your experience at the Holiday Inn & Suites Chicago Downtown. We are so honored to have received this wonderful review from you! We work very hard to deliver exceptional guest service and thanks to John, the bartender...More

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Traveler (75)
Room & Suite (256)
Dining (55)
Pool & Beach (4)
Hotel & Grounds (134)
Bathroom (10)
Business Center & Event Rooms (1)
About
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
$88 - $289 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Family Hotel in Chicago
#73 Romantic Hotel in Chicago
#86 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$88 - $289 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Family Hotel in Chicago
#73 Romantic Hotel in Chicago
#86 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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