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Holiday Inn Chicago Downtown

Traveler (96)
Room & Suite (298)
Dining (57)
Certificate of Excellence

About

#110 of 204 hotels in Chicago
Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to the Holiday Inn(R) & Suites Chicago - Downtown conveniently located near the Chicago Loop, and other prominent area attractions. We are steps away from the CTA Clinton Blue Line station on South Clinton Street and I-290 on South Canal Street, this Chicago hotel is perfect for leisure and business travelers traveling to and from O'Hare and Midway Airports too! What's exciting is vacationers are surrounded by Willis Tower, the Museum Campus, UIC Campus, Wintrust Arena, Soldier Field and more when they stay in downtown Chicago. Our business travelers appreciate our hotel's location, meeting rooms space of 2,000 sq. ft., free Wi-Fi access, an extensive fitness center, a seasonal outdoor rooftop pool and dining facilities. Clearly, with these choice amenities and prices, it's easy to see why guests prefer us to other hotels in Chicago, IL.
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Property amenities
Room service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
623Restaurantswithin 0.75 miles
71Attractionswithin 0.75 miles
831Reviews
20Q+A
100Room tips
Traveler rating
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  • 128
  • 62
  • 33
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Popular mentions
We stayed here at the start of our route 66 tour. The staff here were very friendly and helpful. The hotel is very clean and it has a very good bar / restaurant attached. Very well positioned for a short walk to town. Highly recommended.
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I arrived at the hotel this evening and the check-in process was very streamlined and efficient. When I got to my room, I realized that I had left my phone in the cab. I went down to the front desk and they were quick to provide help, without even a second thought. John called
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Response from HIHS-Manager, General Manager at Holiday Inn Chicago Downtown
Responded 1 week ago
Dear tamgrav, Thank you for staying with us and for taking time to share your stay experience. It is of great pleasure to read of how our staff provided great services and assisted with your cell phone retrieval. We hope you will stay again when you return back to Chicago. Sincerely, Nitin Talati General Manager
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The hotel staff is amazing and the valet John extremely professional with your belongings. The restaurant Sunny’s that is on the property as great foof and staff. I would strongly recommend this hotel to anyone.
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Response from HIHS-Manager, General Manager at Holiday Inn Chicago Downtown
Responded Apr 8, 2019
Dear Lee W, Thank you for taking the time to submit a review about our hotel. We appreciate the feedback shared about your experience. It is great to hear how our staff provided amazing service and greatly appreciate the recommendation too. Sincerely, Nitin Talati General Manager
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Lobby was nice, check in was quick, staff was lovely, but my television was older and difficult to change channels, my original room was smoke-infested from its last occupant, and the shower was difficult to figure out which was hot water. But not bad for the price
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Response from HIHS-Manager, General Manager at Holiday Inn Chicago Downtown
Responded Mar 27, 2019
Dear danfriedmanmd, Thank you for taking the time to share feedback about your recent stay. Through each comment, we learn from our guests which helps us target areas of concerns and continue working to improve our services. We thank you again for sharing and look forward to welcoming you back in the near future. Sincerely, Nitin Talati General Manager
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The hotel itself is a little dated on the inside and while there is onsite parking, it is valet only and will cost you 50 USD per night. I only stayed here one night, but managed to get a gym session in. The gym is pretty standard, some cardio equipment, dumbbells and a cable
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Response from HIHS-Manager, General Manager at Holiday Inn Chicago Downtown
Responded Mar 25, 2019
Dear ScottishB, Thank you for taking time to share feedback from your recent stay. We are sorry to hear we did not meet expecations. We strive to make each stay as pleasant and comfortable as possible, and we will use your feedback to coach our teams and continue working to improve the guest experiences in the future. Thank you again and we hope you will stay again. Nitin Talati General Manager Gm@hidowntown.com
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PRICE RANGE
$132 - $391 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn chicago downtown hotel chicagoholiday inn downtownchicago holiday inn
LOCATION
United StatesIllinoisChicagoNear West SideWest Side
NUMBER OF ROOMS
145
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