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Holiday Inn Chicago Downtown

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Traveler (95)
Room & Suite (288)
Dining (54)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to the Holiday Inn(R) & Suites Chicago - Downtown conveniently located near the Chicago Loop, and other prominent area attractions. We are steps away from the CTA Clinton Blue Line station on South Clinton Street and I-290 on South Canal Street, this Chicago hotel is perfect for leisure and business travelers traveling to and from O'Hare and Midway Airports too! What's exciting is vacationers are surrounded by Willis Tower, the Museum Campus, UIC Campus, Wintrust Arena, Soldier Field and more when they stay in downtown Chicago. Our business travelers appreciate our hotel's location, meeting rooms space of 2,000 sq. ft., free Wi-Fi access, an extensive fitness center, a seasonal outdoor rooftop pool and dining facilities. Clearly, with these choice amenities and prices, it's easy to see why guests prefer us to other hotels in Chicago, IL.
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Property amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Family
Quiet
HOTEL CLASS
Hotel links
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Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
630Restaurantswithin 0.75 miles
75Attractionswithin 0.75 miles
820Reviews
524Photos
19Q+A
100Room tips
Traveler rating
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  • 33
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Popular mentions
Hotel staff checking in was fantastic. Entered my room, put down my bags, went to turn on light between the beds and there were TOENAIL clippings on the floor! I immediately went to the front desk. Staff apologized and moved myself and the party I was with to new rooms. While
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Response from HIHS-Manager, General Manager at Holiday Inn Chicago Downtown
Responded 2 weeks ago
Dear Vacationer442, Thank you for staying with us while visiting Chicago. We appreciate that you took the time to share both the positive and negative aspects of your stay. We will work with our team to ensure the behaviors are not repeated. Thank you again for sharing and we hope you will stay again the next time you are in the Chicagoland area. Sincerely, Nitin Talati General Manager
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Stayed for 2 nights while attending an event at nearby University of Illinois-Chicago. Did not take advantage of any of the hotel's amenities. Plenty of restaurants and stores nearby and the Clinton CTA station is just around the corner giving you easy access to the rest of the
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Response from HIHS-Manager, General Manager at Holiday Inn Chicago Downtown
Responded 3 weeks ago
Dear mannymorales, Thank you so much for the great review about your stay at the Holiday Inn & Suites Chicago Downtown! We are excited to read of your great experiences with us and look forward to many, many, more stays. Sincerely, Nitin Talati General Manager
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This was a last minute stay after I missed my train home. I was stressed and exhausted. When I arrived it seemed ok. I unpacked what I needed and when I went to get in bed I found the sheets possibly dirty. It appeared to be a makeup smudge, food stains and hair. I was so
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Response from HIHS-Manager, General Manager at Holiday Inn Chicago Downtown
Responded 3 weeks ago
Dear Katlovessun, I would like to start by apologizing to you for not meeting your expectations with your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your feedback to improve the guest experience in the future. As the staff inform you, we do have a noise policy that results in eviction. I will be sure to address my team on handling problems in the future. Thank you again for sharing and we hope to have the opportunity to welcome you back in the near future. Sincerely, Nitin Talati General Manager
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Needed a place to stay nearby for a business meeting. I was pleasantly surprised. Despite its surrounding the staff at this hotel make an extra effort to maintain a clean hotel. Restaurant food and service was above par. Very affordable rates. Would NOT recommend walking
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Response from HIHS-Manager, General Manager at Holiday Inn Chicago Downtown
Responded 3 weeks ago
Dear 235kevine, Thank you for staying with us while visiting Chicago. We appreciate that you took the time to share both the positive and negative aspects. Our staff is very appreciate of the comments shared and we hope you will think of our hotel the next time you are in the Chicagoland area. Sincerely, Nitin Talati General Manager
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Due to a flight delay, I needed a hotel near the Amtrak Union Station and I was not disappointed. The staff here are friendly and very helpful. My room was luxurious. The hotel also has an on-site restaurant / bar & grill. I would definitely return to this hotel in the future.
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Response from HIHS-Manager, General Manager at Holiday Inn Chicago Downtown
Responded Jan 14, 2019
Dear Lee45900, Thank you very much for the great review. We are excited to hear you enjoyed your stay at the Holiday Inn & Suites Chicago Downtown and we are looking forward to your return visit. Sincerely, Nitin Talati General Manager Holiday Inn & Suites Chicago Downtown
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Photo provided by managementHoliday Inn Chicago Downtown
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Guest room
Photo provided by managementHoliday Inn Chicago Downtown
Meeting room
Photo provided by managementHoliday Inn Chicago Downtown
Meeting room
Photo provided by managementHoliday Inn Chicago Downtown
Meeting room
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What time does the pool close?
7am-10pm
1 vote
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An Uber, Taxi or Lyft would be my suggestion. I definitely would not suggest walking at night.
2 votes
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Sorry for the delay in reply I don't come here much and you may have already gone there. There are blow dryers in the rooms. A
0 votes
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Approximately 3 blocks. GPS doesn't work well with the tall buildings so get directions.
1 vote
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There is a parking lot beside the hotel - I believe it was around $25 a day
1 vote
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"Ask to be on the parking lot side, a little quieter."
"Keep to the rear as some rooms can be a little noisy with traffic noise."
"Say your prayers!"
"We can't say enough great things about the staff."
"Walking distance to Union Station and Sears Tower"
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PRICE RANGE
$89 - $339 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn chicago downtown hotel chicagoholiday inn downtownchicago holiday inn
LOCATION
United StatesIllinoisChicagoNear West SideWest Side
NUMBER OF ROOMS
145
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