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Holiday Inn Chicago Downtown

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#104 of 185 Hotels in Chicago
Certificate of Excellence
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Holiday Inn Chicago Downtown
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598 Reviews from our TripAdvisor Community

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Showing 559: English reviews
Level Contributor
4 reviews
3 of 5 stars Reviewed 2 days ago NEW

Nice place but. Looked to be recently remodeled and clean. Bad thing is you have people running the halls and being loud most of the night. The place could invest in some security. All said I would probably stay here again.

Helpful?
Thank BernieB64
Tennessee, United States
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW via mobile

We came into town to visit with family and chose this hotel because it offered a suite that would accommodate 4 adults and 2 kids for $300. Considering that weekends scheduled Air and Water Show we jumped on it. Simply put, we overpaid! My husband and I slept on the pullout sofa. Oh my I felt like we were reliving... More 

Helpful?
Thank Gretchen L
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Gretchen L, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies failing to meet expectations due to the room conditions. Rest assured that these issues will be looked into. We hope we are able to make things up to you the next time you are in the area. Sincerely, Nitin... More 

Memphis, Tennessee
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Friendly service - clean bathroom. The suite was a bit smaller than anticipated and could use an update. Beds were comfortable. Parking is a bit of a mess. I would also say it is a bit on the pricy side, but a great location. A quick Uber to Mag Mile and enough distance to give you a quieter stay

Helpful?
Thank Amanda B
Gassville, Arkansas
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Romali working the front desk was by far the reason our experience was great! She needs a raise or promotion, heck give her both! Because of her exceptional customer service, I will definitely stay here again. The rooms were great, comfy beds and the food was great as well.

Helpful?
Thank watsty2
Louisville, Kentucky
1 review
5 of 5 stars Reviewed 4 weeks ago

I had a great stay here for a weekend trip to Chicago. I reserved a two room suite and it was very clean and spacious. We were able to walk to most places and loved the convenience of the location. Alina and Alicia at the front desk helped me take care of a price error on my reservation. They resolved... More 

Helpful?
Thank keliz12
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Thank you keliz12 for your review of our hotel. My team and I are very pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We look forward to your next visit. Thank you again. Nitin Talati General Manager More 

Indianapolis, Indiana
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Definitely will use this hotel again! Staff was so helpful including Romali who arranged several things for us and gave helpful suggestions on how to get to various places we wanted to visit. Easy walk to a Whole Foods, Portilla's, also to Union Station and Willis Tower. Cab to Navy Pier or Water Tower was about $13. For the price... More 

Helpful?
Thank Debra M
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Thank you so much Debra M for your review of our hotel. We are very pleased to hear you enjoyed your overall stay and the recommendations too! We hope you will visit us again the next time you are in the Chicago area. Sincerely, Nitin Talati General Manager Holiday Inn & Suites Chicago Downtown More 

Chicago, Illinois
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago via mobile

The room was spacious but adequate. Kurig one cup coffee maker in the room, no fridge or microwave. There is enough room for a hide a bed if needed. Tiny bathroom. Employees are great! Parking is 50.00 per day. Free internet. Pool on top floor in the roof. Large exercise room and business room.

Helpful?
Thank Karen H
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Karen H, Thank you for staying with us during your visit to Chicago. We are pleased to know you your room provided adequate space and that the complimentary internet met your needs. We do hope the next time you stay with us, we are able to provide a room on the Executive floor or a King Suite which has... More 

Washington DC, District of Columbia
Level Contributor
83 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Room was too hot. A/C had issues and room never cooled off whole time I was there. Hotel is right next to interstate 290, so it's noisy there. Another busy road right in front of it. Abandoned giant building across street (old post office) so walking by it at night to get back to the hotel is kind of creepy.... More 

Helpful?
Thank World_Traveler_6216
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear World_Traveler_6216, Thank you for your feedback regarding your recent visit at our hotel and please accept my sincere apologies for failing to meet expectations during your stay due to room conditions. Rest assured that this issue will be looked into to. We value your comments and welcome the opportunity to serve you again in the near future. Sincerely, Nitin... More 

Kuala Lumpur, Malaysia
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 20, 2016

Location is a bit further away from Chicago CBD. We were told to move to the other Holiday Inn in the city by our cab driver to save on taxi fare. I'm glad we stuck to this hotel and gave it a chance. It was quiet because of it's distance and with UBER we didn't spend too much on transportation.... More 

Helpful?
1 Thank Allykay88
HIHS-Manager, Front Office Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Allykay88, Thank you so much for your review of our hotel. We are very pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in and we are very happy to know you chose to stay, so your feedback is extremely valuable to all of us. Thank you once again and we look... More 

2 reviews
5 of 5 stars Reviewed July 17, 2016 via mobile

Fantastic stay and great staff. Special thanks to Ayanna and Miguel for super customer service. Food and location were fine. Check out Portillo's only a few blocks south of the hotel. Went to Navy Pier and took a boat trip on beautiful Lake Michigan, lunch at the Billy Goat from SNL and Cubs game before leaving town. Navy Pier and... More 

Helpful?
Thank William H
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Thank you so much William for your wonderful review of our hotel. We are very pleased to hear you enjoyed your stay with us and Chicago too! It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again the next time you are in the area. Sincerely, Nitin Talati and the Holiday... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn(R) & Suites Chicago - Downtown conveniently located near the Chicago Loop, and other prominent area attractions. We are steps away from the CTA Clinton Blue Line station on South Clinton Street and I-290 on South Canal Street, this Chicago hotel is perfect for leisure and business travelers. What's exciting is vacationers are surrounded by Willis Tower, the Museum Campus, Soldier Field and more when they stay in downtown Chicago. Our business travelers appreciate our hotel's location, meeting rooms space of 2,000 sq. ft., free Wi-Fi access, an extensive fitness center, a seasonal outdoor rooftop pool and dining facilities. Clearly, with these choice amenities and prices, it's easy to see why guests prefer us to other hotels in Chicago, IL. ... more   less 

Additional Information about Holiday Inn Chicago Downtown

Address: 506 W Harrison St, Chicago, IL 60607-4303
Location: United States > Illinois > Chicago
Price Range: $144 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago Downtown 3*
Number of rooms: 145
Reservation Options:
TripAdvisor is proud to partner with IHG, Hotwire, Booking.com, Expedia, Odigeo, Hotels.com and Priceline so you can book your Holiday Inn Chicago Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Chicago Downtown Hotel Chicago
Holiday Inn Downtown
Chicago Holiday Inn
Hotel Style:
#73 Romantic Hotel in Chicago
#84 Family Hotel in Chicago
#86 Business Hotel in Chicago
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