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Holiday Inn Chicago Downtown

#103 of 185 Hotels in Chicago
Certificate of Excellence
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589 Reviews from our TripAdvisor Community

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Showing 553: English reviews
Indianapolis, Indiana
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Definitely will use this hotel again! Staff was so helpful including Romali who arranged several things for us and gave helpful suggestions on how to get to various places we wanted to visit. Easy walk to a Whole Foods, Portilla's, also to Union Station and Willis Tower. Cab to Navy Pier or Water Tower was about $13. For the price... More 

Helpful?
Thank Debra M
Chicago, Illinois
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

The room was spacious but adequate. Kurig one cup coffee maker in the room, no fridge or microwave. There is enough room for a hide a bed if needed. Tiny bathroom. Employees are great! Parking is 50.00 per day. Free internet. Pool on top floor in the roof. Large exercise room and business room.

Helpful?
Thank Karen H
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Karen H, Thank you for staying with us during your visit to Chicago. We are pleased to know you your room provided adequate space and that the complimentary internet met your needs. We do hope the next time you stay with us, we are able to provide a room on the Executive floor or a King Suite which has... More 

Kuala Lumpur, Malaysia
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Location is a bit further away from Chicago CBD. We were told to move to the other Holiday Inn in the city by our cab driver to save on taxi fare. I'm glad we stuck to this hotel and gave it a chance. It was quiet because of it's distance and with UBER we didn't spend too much on transportation.... More 

Helpful?
Thank Allykay88
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Fantastic stay and great staff. Special thanks to Ayanna and Miguel for super customer service. Food and location were fine. Check out Portillo's only a few blocks south of the hotel. Went to Navy Pier and took a boat trip on beautiful Lake Michigan, lunch at the Billy Goat from SNL and Cubs game before leaving town. Navy Pier and... More 

Helpful?
Thank William H
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Thank you so much William for your wonderful review of our hotel. We are very pleased to hear you enjoyed your stay with us and Chicago too! It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again the next time you are in the area. Sincerely, Nitin Talati and the Holiday... More 

Harrogate, United Kingdom
Level Contributor
181 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hotel is about a half mile walk from the Amtrak Station and so was an ideal stop for me as I was taking it the following day. It is also central to Chicago so a short walk to the lake front, etc. The Hotel is slightly tired in the rooms, however, mine was spotlessly clean. That would have made... More 

Helpful?
Thank Paul A
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Thank you Paul A for staying at the Holiday Inn and for taking time to recognize one of our team members. We hope the next time you are in the area, you will give our hotel another try. Sincerely, Nitin Talati General Manager More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

Was greeted with a smile from Alicia and Ayanna processed my reservation and briefed me on various places to eat as well as the hotel amenities. Hamid gave me a safety briefing about where not to go due to some of the protests in town. This entire crew to include Romali are the best of the best Kudos

Helpful?
Thank shorts60
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear shorts60, Thank you so much for your review of the Holiday Inn & Suites Chicago Downtown. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again, the next time you are in the Chicago downtown area. Sincerely, Nitin Talati General... More 

Raleigh, North Carolina
Level Contributor
95 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Basic holiday inn that needs to be updated. Staff was very nice. You can tell that this is an older hotel. No ventilation air air vents in the bathroom. Old mattresses that are not very comfortable. A/C worked very good thank goodness. Not the best location in Chicago.

Helpful?
Thank Brian J
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Brian J, Thank you for choosing to stay with us and for sharing feedback about your recent stay. I am sorry to hear of the inconveniences you experienced during your stay and apologize for not meeting expectations. I really appreciate the feedback you shared as this helps us to target areas for improvement. We hope for another opportunity in... More 

Columbus, Ohio, United States
Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I was in Chicago for training. I picked this Holiday Inn due to it's close proximity to my training location. The Crown Plaza was closer, but I picked the Holiday Inn and Suites Chicago Downtown since Crown Plaza only had valet parking, which was also more expensive. Turns out the parking here is also only valet. There is a small... More 

Helpful?
Thank NeilRJ
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear NeilRJ, Thank you for your feedback. We understand and apologize for the inconvenience caused by parking prices and property updates. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, Nitin... More 

Ivrea, Piemonte, Italy
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

well, I agree that if you see from the outside probably you think that is not so excellent but don't stop to the first look, yes the area is not wonderful but in a one minute walking you are in the subway station Clinton and in 10 minutes you are at the Union station! Customer service are excellent, I forgot... More 

Helpful?
Thank Roby_S_1969
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Dear Roby_S_1969, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that your service needs were addressed immediately too! It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again the next time you are in the Chicago... More 

Detroit, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

Went for a quick trip to attend a music festival July 4th weekend. The location was great for our plans and conveniently located about a mile from our Megabus pickup/drop off location. We arrived before check-in and had our bags stored until we returned around 11 p.m. with no problems. Upon arrival we were again met with speedy and friendly... More 

Helpful?
Thank alargent7
HIHS-Manager, General Manager at Holiday Inn Chicago Downtown, responded to this review

Thank you alargent7 for spending the 4th of July weekend with us. We are happy to hear that you had a great time in Chicago while attending a music festival and excited to know your stay was comfortable too! Thank you again and we look forward to your return. Nitin Talati General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn(R) & Suites Chicago - Downtown conveniently located near the Chicago Loop, and other prominent area attractions. We are steps away from the CTA Clinton Blue Line station on South Clinton Street and I-290 on South Canal Street, this Chicago hotel is perfect for leisure and business travelers. What's exciting is vacationers are surrounded by Willis Tower, the Museum Campus, Soldier Field and more when they stay in downtown Chicago. Our business travelers appreciate our hotel's location, meeting rooms space of 2,000 sq. ft., free Wi-Fi access, an extensive fitness center, a seasonal outdoor rooftop pool and dining facilities. Clearly, with these choice amenities and prices, it's easy to see why guests prefer us to other hotels in Chicago, IL. ... more   less 

Additional Information about Holiday Inn Chicago Downtown

Address: 506 West Harrison Street, Chicago, IL 60607
Location: United States > Illinois > Chicago
Price Range: $164 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago Downtown 3*
Number of rooms: 145
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotwire, TripOnline SA, Odigeo, Travelocity, Priceline and Hotels.com so you can book your Holiday Inn Chicago Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Chicago Downtown Hotel Chicago
Holiday Inn Downtown
Chicago Holiday Inn
Hotel Style:
#73 Romantic Hotel in Chicago
#84 Family Hotel in Chicago
#86 Business Hotel in Chicago
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