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Homewood Suites by Hilton Chicago-Downtown

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#50 of 185 Hotels in Chicago
Certificate of Excellence
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Homewood Suites by Hilton Chicago-Downtown
Homewood Suites by Hilton Chicago-Downtown
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2,311 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Chicago-Downtown
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Showing 2,171: English reviews
Newport, OR
Level Contributor
154 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed September 24, 2013

This the third time we have stayed here over the last few years. The hotel is always clean and the staff friendly. While the suites are on the small size they are adequate for a couple. The breakfast buffet is fine and there is always plenty of food but it is lacking in the fresh fruit department. The location is... More 

Helpful?
Thank ortravelers
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Ortravelers, Thank you for recently staying with us and for posting a review of Homewood Suites downtown Chicago. I was pleased to see that you found great value for your money while visiting us. I appreciate your continued patronage to our hotel. If it would not be too much of an inconvenience, would you be kind enough to “like” us... More 

Kansas City, United States
1 review
5 of 5 stars Reviewed September 24, 2013

This hotel has a great location (about 2 blocks from Michigan Ave and The Billy Goat Tavern - you have to get a cheeseboger there!). Friendly staff greeted me each time I entered and left. Room was very clean and bed was just like home! Next time I'm in Chicago I will staying here again!

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Kevin B
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Kevin B, I want to thank you for sharing the experience of your recent stay with us. I was delighted to see that you had a good night’s sleep just as you would if you were home. I appreciate you taking the time to mention the friendly staff. If it would not be too much of an inconvenience, would you... More 

Vancouver, Canada
Level Contributor
57 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed September 17, 2013

My boyfriend and I spent a night at this hotel in the heart of Chicago. The location is excellent as it's steps away from restaurants, the shopping district, walking distance to the Navy Pier and Millenium Park but the price of the hotel room was outrageous. $235 per night plus $55 for overnight parking. I'm sure there are much more... More 

Helpful?
Thank PStoo
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Butterrum, Thank you for your review of Homewood Suites downtown Chicago. I was glad to see that you received good service throughout your experience at our hotel. It seems like you were able to take advantage of the location and visited many of the wonderful restaurants and stores in the area. Thank you for your feedback and we look forward... More 

Bedford
Level Contributor
149 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed September 17, 2013

This property is nestled in the middle of everything - a few blocks from the magnificent mile (for shopping and restaurants), a short walk to the water and beach (yes, a beach) along with great walk/bike/jog trail along the water, and good night life. The staff was very friendly and the bed was really comfortable. There were no issues with... More 

Helpful?
Thank skiguy33
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Skiguy33, Thank you for taking the time to post your thoughts on our hotel. I was pleased to see that you had a great experience at Homewood Suites downtown Chicago. It seems like you were able to take advantage of the location: visiting the shops, restaurants, and other sights. If it would not be too much of an inconvenience, would... More 

Singapore, Singapore
Level Contributor
80 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed September 16, 2013

My stay was 18 days and was completely soured when my 2nd handbag (a gold Coach bag) was taken from my locked room. Exhaustive enquiries to housekeeping, reception, email, voice messages, sending my daughter (who is living in Chicago) twice to the hotel to ask etc ended up with nothing. No one ever returned a phone call or replied to... More 

Helpful?
3 Thank GillyKiwi
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

GillyKiwi, I was sorry and concerned to see that your purse was stolen during your stay. We take safety and security very seriously at the hotel. I would like to follow-up with you on the matter; please contact me directly at jason.park@hilton.com. Sincerely, Jason Park Guest Experience Manager More 

Harrison,MI
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 15, 2013

We visited this hotel during the heatwave in July. We spent a lot of time at the pool. The view from the pool,day or night, was fabulous. The hotel was in a great location, close to Michigan Ave and right on the Navy Pier trolley stop. The continental breakfast and manager's reception were awesome! Loved having a full kitchen in... More 

Helpful?
2 Thank Dana T
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Dana T, Thank you for your feedback after your recent stay at our hotel. I was delighted to see that you and your family enjoyed your experience at Homewood Suites downtown Chicago. I see that you were able to take advantage of the pool, in-suite kitchen, breakfast, and evening Manager’s Reception. If it would not be too much of an... More 

Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 13, 2013 via mobile

The bell boys and the valet parking attendants are always very nice and very helpful! The room is very dated and dirty! The room needs better lighting and the sofas and chairs are not comfortable! The refrigerator made a lot of nice every 15 minutes or so! The bathroom plumbing made this weird noise every after flushing the toilet bowl!... More 

Helpful?
Thank Mountaindiner
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Mountaindiner, Thank you for recently staying with us and for posting a review of Homewood Suites downtown Chicago. I want to take a moment to apologize for the less than impressive impression our suite left you. We will take measures to ensure every suite is impeccably clean and that the amenities are functioning correctly without inconvenient noises. Thank you again... More 

Salt Lake City, Utah
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 11, 2013

The staff was very helpful and informative. My husband was in Chicago for a business meeting and I accompanied him. We used the transit system both to and from the hotel with excellent instructions from the staff. The hotel was convenient walking distance to many many attractions and transit options. Breakfast was very good with fruit, egg and sausage, cereal,... More 

Helpful?
Thank Lisa H
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Lisa H, I want to thank you for sharing the experience of your recent stay with us. It made me happy to see that the staff at Homewood Suites downtown Chicago was helpful and informative. I was glad that you were able to take advantage of the breakfast as well as the location of the hotel as you visited the... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 9, 2013

Very helpful and friendly staff-great at giving directions, hailing taxis, and making dining suggestions. Breakfast was very good each morning. Only complaint was having to wait a long time for our luggage to be delivered to our room-would have rather taken it with us than have to wait as we had medicine that we needed to take right away.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 30jamiec
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Valued Guest, Thank you for your review of Homewood Suites downtown Chicago. I was pleased to see that you had a good experience at our hotel. I see that you were able to take advantage of the breakfast each morning. I appreciate you taking the time to mention the very helpful and friendly staff. Thank you for your feedback and... More 

Staten Island, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 8, 2013

The rooms offer a separate living room and kitchen area, which comes in very handy when traveling with kids. The staff was very friendly and helpful. And the breakfasts every morning were great. The location can't be beat. Walking distance to everything in downtown Chicago.

Helpful?
2 Thank SMack127
HomewoodHiltonChiIL, Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Smack127, Thank you for taking the time to post your thoughts on our hotel. I was delighted to see that you and your family had a great experience at Homewood Suites. I appreciate you taking the time to mention the friendly and helpful staff. If it would not be too much of an inconvenience, would you be kind enough to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Your downtown Chicago experience begins here, welcome to the Homewood Suites by Hilton Chicago Downtown. Our location places you within walking distance to the Magnificent Mile, world-class restaurants and the infamous Chicago attractions. Where service is nothing short of extraordinary, the Homewood Suites family will welcome your every request. All of our guests will enjoy the following amenities,•Spacious, Newly Renovated two-room King suite with separate living, sleeping areas and fully equipped kitchens •Complimentary daily hot breakfast buffet •Complimentary Monday through Thursday Dinner Reception, meal with beer, wine and soda •Complimentary high-speed Wireless Internet access throughout the Hotel •Complimentary executive business center with high-speed Internet access •Complimentary cardio-fitness and indoor pool •Complimentary grocery shopping service •Complimentary coffee, tea, hot chocolate or cider all day long in the lobby •24 hour convenience shop •Hilton Honors Points –receive BOTH airline miles and hotel points for every stay with us. ... more   less 

Additional Information about Homewood Suites by Hilton Chicago-Downtown

Address: 40 East Grand Avenue, Chicago, IL 60611-3506
Location: United States > Illinois > Chicago > Near North Side
Price Range: $163 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Chicago-Downtown 3*
Number of rooms: 233
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Homewood Suites
Chicago Hilton
Hotel Style:
#46 Romantic Hotel in Chicago
#53 Family Hotel in Chicago
#68 Business Hotel in Chicago
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