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Homewood Suites by Hilton Chicago-Downtown

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#51 of 185 Hotels in Chicago
Certificate of Excellence
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Homewood Suites by Hilton Chicago-Downtown
Homewood Suites by Hilton Chicago-Downtown
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2,307 Reviews from our TripAdvisor Community

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Showing 2,167: English reviews
Abington, PA
Level Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed here 3 nights with family (4) in a King suite. Loved the extra room to spread out when in the room. Everything was clean and pristine. Nice view to the south from the tenth floor. Great views from the pool (though we didn't use) on the 19th floor. Having a cooked breakfast as part of the price was helpful... More 

Helpful?
Thank Philip M
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

Great hotel! The Homewood Suites is located in the heart of downtown Chicago, a few blocks from Michigan Avenue (the Magnificent Mile) and the riverwalk. We took the train from the airport and walked a few blocks to the hotel (super easy and convenient!). Since the hotel is so centrally located, we were able to walk everywhere. The hotel is... More 

Helpful?
Thank ImAMedium
County Kerry, Ireland
1 review
4 of 5 stars Reviewed 3 days ago NEW

Perfect location. Dining room staff were so friendly and helpful - made mealtimes a pleasure. Social evenings terrific. Perfectly clean. Lost one star because the wifi in the rooms hardly ever worked.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank danO9574IP
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Thank you for your review! Clean and friendly - the two most important aspects of a guest's stay! We appreciate your comments, but regret if you had trouble with the internet service. Please come see us again soon! More 

Dubai, Dubai, United Arab Emirates
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

If you intend to stay for a week in a hotel, with family, it better be COMFORTABLE - the amenities at the hotel were great, it was always super clean. The staff was very helpful and friendly. The breakfast wasn't lavish but it was just enough. There is also an evening social (soup/ snacks/ coffee etc. from 5 - 7... More 

Helpful?
Thank Saman S
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Awesome! What a great, detailed review, thank you for your comments! We are happy to see that our location was convenient to the attractions you wanted to see, and that our staff treated you right! As a side note, we do have guest laundry facilities available on our 7th floor, something to keep in mind for your next trip! More 

everywhere
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We checked out several Hilton group hotels before deciding to go for Homewood. Being a Hilton regular, we knew what to expect. The room(s) is(are) spacious and everything was nice and clean, as could be expected after a renovation. Wifi does not work well from all places in the room except from the kitchen area but the link also tends... More 

Helpful?
Thank all_the_places
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Very good, thank you for the review! We love our loyal Hilton guests, and are happy that we provided you with a great overall experience! Your detailed review will be helpful for our future guests, and we hope that you'll return to see us again soon! More 

Lexington, Kentucky
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It must be a great place to work, because everyone on staff seemed happy, friendly and welcoming. We were made to feel very comfortable and "at home". Hope to return soon and stay longer. Chicago is fabulous! Thanks

Helpful?
Thank Kathy R
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

We LOVE your review, thank you! It warms our hearts to know that our culture bleeds through to the guest experience. Please, if this is ever not your experience with us, let one of our managers know right away! We hope you'll return soon and stay longer as well! More 

Fremont, Nebraska
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We love this hotel for the great location close to the train and lots of restaurants plus close to Mag Mile shopping and attractions. Rooms are comfortable and great amenities, and staff is super welcoming and helpful. Loved having the kitchen facilities.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Kat K
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

A perfect review! Thank you for taking the time to share your experience! We are glad that our location was convenient to all of the attractions that you wanted to visit! Our mission is the be the cleanest and friendliest hotel in Chicago, and it sounds like we are doing our job! Please come back and see us again soon! More 

2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

I was skeptical after reading the 1 and 2 star reviews. The elevators are a little bit slow. However our visit was awesome, we are Hilton Honors members and the staff and the property were great. They take their time to make sure your enjoying your visit and its close to all the city sites. I look forward to going... More 

Helpful?
Thank Harg68
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Excellent, thank you for giving us a chance to prove how great we are! As part of our recent transformation, we knew that there would be some 1 and 2 star ratings from construction related issues that may have caused some inconveniences. With that behind us now, we are thrilled to welcome new guests to our new hotel! Thank you... More 

Palo Alto, California
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We had an enjoyable trip and the hotel is centrally located just across the street from Eataly and close to numerous restaurants. A short walk to the river to catch an architecture cruise and the Magnificent Mile for shopping. The lobby is tiny but you check in on another floor. It would be better if they had more elevators. The... More 

Helpful?
Thank pmychang
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

It sounds like the whole family was here to enjoy our new hotel and wonderful city! Thank you for your review, we love when our guests tell us that they had a great experience with us! We hope that this is the start of a new family tradition, come back and see us again soon! More 

Saint Louis, Missouri
1 review
4 of 5 stars Reviewed 6 days ago NEW

Rooms look newly renovated. Spacious livings area, kitchen, and bath. Pillows too soft, lol. Front desk helpful with dinner recommendations and very efficient with a complicated bill. Good breakfast, not s great view from our room (901) but didn't really care as we weren't there too much. Great location steps from the red grand el stop.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 572kristinas
Jim_CHIHW, General Manager at Homewood Suites by Hilton Chicago-Downtown, responded to this review

Hello and thank you for your review! We love when our guests notice our recent transformation! We are glad to see that our location, room layout and complimentary breakfast contributed to your great experience with us! Please come back and see us again soon! More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Your downtown Chicago experience begins here, welcome to the Homewood Suites by Hilton Chicago Downtown. Our location places you within walking distance to the Magnificent Mile, world-class restaurants and the infamous Chicago attractions. Where service is nothing short of extraordinary, the Homewood Suites family will welcome your every request. All of our guests will enjoy the following amenities,•Spacious, Newly Renovated two-room King suite with separate living, sleeping areas and fully equipped kitchens •Complimentary daily hot breakfast buffet •Complimentary Monday through Thursday Dinner Reception, meal with beer, wine and soda •Complimentary high-speed Wireless Internet access throughout the Hotel •Complimentary executive business center with high-speed Internet access •Complimentary cardio-fitness and indoor pool •Complimentary grocery shopping service •Complimentary coffee, tea, hot chocolate or cider all day long in the lobby •24 hour convenience shop •Hilton Honors Points –receive BOTH airline miles and hotel points for every stay with us. ... more   less 

Additional Information about Homewood Suites by Hilton Chicago-Downtown

Address: 40 East Grand Avenue, Chicago, IL 60611-3506
Location: United States > Illinois > Chicago > Near North Side
Price Range: $168 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Chicago-Downtown 3*
Number of rooms: 233
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Chicago Downtown Hotel Chicago
Homewood Suites Chicago Downtown
Homewood Chicago
Hilton Chicago
Chicago Homewood Suites
Chicago Hilton
Hotel Style:
#46 Romantic Hotel in Chicago
#53 Family Hotel in Chicago
#68 Business Hotel in Chicago
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