We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Chicago Downtown, Autograph Collection

Show Prices
#79 of 187 Hotels in Chicago
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Chicago Downtown, Autograph Collection
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

981 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Hotel Chicago Downtown, Autograph Collection
See the most recent reviews
Showing 920: English reviews
Reviewed August 29, 2014 via mobile

Great staff at this hotel. The door and bell staff were outstanding and remembered us each time we made contact. The young African American woman (I'm sorry I forgot her name) that checked me out Friday morning is a true asset. Great place to stay.

 Report
Helpful?
Thank Jeremy M
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello Jeremy, Thank you for taking the time to share your experience! We’re thrilled our wonderful team ensured your comfort and satisfaction during your stay in our beautiful city. We love knowing members of our bell staff offered a personal touch and succeeded in making you feel welcomed. We’re happy a member of our reception team made such a great...

Reviewed August 29, 2014

I wanted to write this review just for the bellmen. They were all so pleasant and courteous. They brightened all the days we were there and made it a pleasure to come back to the hotel. I recommend staying here and tipping these guys a little extra because they work with dignity and kindness :)

 Report
Helpful?
Thank BrittanySara
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello BrittanySara, Your review made our day! We love hearing that members of our dedicated bell staff went above and beyond to make your stay wonderful. We’ll share your praise; it’s sure to generate several smiles! For future reference, Wi-Fi is offered for free to all Marriott Rewards Members. This free program offers great benefits throughout all Marriott properties. We...

Chicago, Illinois
Reviewed August 27, 2014

Samantha Cybor and Tom Hasselburger were amazing during this process. They helped us pick and book the rooms. The Elwood suite was amazing for our rehearsal and friends from out of town party. It was huge! The service was awesome. They brought us wine glasses and cleaned up. We asked the GM for the room the next night since we...

 Report
Helpful?
2Thank KVH3434
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello, Thank you for allowing us to help make your special occasion memorable! Samantha and Tom are awesome and really put in the maximum effort, when it comes to pleasing our guests. Your praise is sure to make them smile. We’re thrilled our attentive service and beautiful rooms enhanced your experience, and we loved being able to offer you a...

Columbia, South Carolina
Reviewed August 26, 2014

I have enjoyed staying at the new Autograph Marriott Collection. This hotel which is conveniently located on the river next to the House of Blues, has modern and eclectic décor with helpful staff. The room was reasonably sized and quiet. The club lounge was nice with a full breakfast. The price was reasonable. Then you may ask , what was...

 Report
Helpful?
1Thank Carl J
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello Carl, We truly appreciate your thoughtful review. We’re happy you enjoyed our great location, stylish décor, friendly team, quiet rooms, club lounge, delicious breakfast, and reasonable rates. We are sorry to hear you weren’t impressed with our service or attention to detail. Your feedback is invaluable, as it helps us identify areas we need to improve. We understand how...

Reviewed August 25, 2014

Hotel not up to the Marriott standards as of yet, I understand that the hotel just came under Marriott not long ago and the hotel service and rooms have not been upgraded to Marriott standards and service. Stayed here for 3 nights on the 22 floor for business and the room was clean and comfortable bed but hotel room and...

 Report
Helpful?
1Thank NavyAllan
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello NavyAllan, We appreciate your thoughtful review. We’re happy you found our rooms clean, our beds comfortable, and our service team friendly and helpful. We apologize that other aspects of our interior and service didn’t meet your expectations. We are sorry our décor, Executive Lounge, and the view from your room failed to impress you. We regret not being more...

Noble, Oklahoma
Reviewed August 22, 2014 via mobile

I wanted a hotel close to the metro lines and with easy access to anything I may want to do. This hotel fits that perfectly. It is only a few blocks from the loop, and 20 min from wrigley. The staff was super friendly and helpful, and I'm not sure if I was that tired, or the beds were that...

 Report
Helpful?
Thank Chuvok
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello Chuvok, Thank you for the great review! We love being the perfect fit for your Chicago vacation. We’re thrilled you thoroughly enjoyed our comfortable beds, friendly team, and fabulous location, in the heart of Chicago. The next time you’re in the windy city, we’d love to see you again. We look forward to making your next visit even better!

Reviewed August 22, 2014 via mobile

Nothing special about this hotel for the amount of money I paid. First let me start off by saying that there is no parking on site unless you want to pay $65 a day for valet (the perk is you are able to take your car out without paying every time you leave the lot). Being in the city this...

 Report
Helpful?
1Thank Jenn1118
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello Jenn, We appreciate you leaving us thoughts about your recent stay at our hotel. We are happy to provide our guests with the convenience and reliability of our on-site valet service, but we are sorry to hear our rates weren’t to your liking. We regret not offering more specific information about floor access at reception; guest privacy and security...

Windsor, United Kingdom
Reviewed August 22, 2014

Stayed here for 3 nights on business. My room was clean, bed comfortable and had everything I needed. Concierge lounge was good with a nice breakfast and snacks. The staff were all friendly and attentive and I was pleased I decided to stay here as I considered it very good value for money!

 Report
Helpful?
Thank Dan B
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello Danboy95, We’re thrilled we could add some comfort and convenience to your recent business trip. We’re happy our dedicated team provided you with friendly, attentive service, and we’re glad you enjoyed our tasty breakfast and very reasonable rates. The next time you find yourself in our beautiful city, we hope you choose Hotel Chicago for another pleasant experience.

Chicago, Illinois
Reviewed August 21, 2014

I stayed here on business. The location is AMAZING, it shares a common driveway with the House of Blues/Marina City. Check-in was a breeze, I had prepaid ($137) on bookit.com. I came to the front desk and they were VERY friendly, the entrance is somewhat small and you can't see much from just walking in. I did peek down the...

 Report
Helpful?
3Thank Patricia A
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello Patricia, We hope you know how much we appreciated your great review! We’re thrilled our location, friendly team, unique décor, and thoughtfully designed rooms exceeded your expectations. Making you feel truly welcome and secure in the city is very important to us. We’re happy you enjoyed our comfortable beds, crisp white sheets, wall length windows, beautiful views, and refreshing...

USA
Reviewed August 20, 2014

The hotel is greatly located near great restaurants and some of Chicago's famous entertainment venues like the house of blues. Rooms are modern and nicely kept and the bathroom is big and spacious (no bathtub in the room I stayed in). The metro station is just a few blocks away. Pharmacies and coffee shops are also one or two blocks...

 Report
Helpful?
2Thank IntlEconTraveler
Mark D, General Manager at Hotel Chicago Downtown, Autograph Collection, responded to this review

Hello IntlEconTraveler, We really appreciate the review! Our fantastic location seems to have all the bases covered: amazing attractions, delicious dining, convenient transportation, helpful pharmacies, and plenty of charming coffee shops. We’re thrilled you enjoyed our great proximity to all of the above. We’re happy you also appreciated our stylish décor and clean, spacious rooms. The next time you’re looking...

Questions? Get answers from hotel staff and past guests. Ask a question

546 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (260)
Viewed
Bathroom (36)
Viewed
Hotel & Grounds (27)
Viewed
View from Room (30)
Viewed
Dining (12)
Viewed
Room/Suite (70)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (84)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (227)
Viewed
Amenities (20)
Viewed
Double Room (28)
Viewed
Junior Suite (38)
Viewed
King Suite (43)
Viewed
Dining (17)
Viewed
Standard King (24)
Viewed
The Hotel (57)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (59)
Viewed
Hotel & Grounds (15)
Viewed
Room/Suite (17)
Viewed
Business Center/Function Rooms (8)
Viewed
Dining (11)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Chicago hotels
Near North Side
The Westin Chicago River North
Near North Side
Kinzie Hotel
Kinzie Hotel
#18 of 187 in Chicago
2,421 reviews
Near North Side
Residence Inn Chicago Downtown/River North
Show Prices
Show Prices
Show Prices
Downtown / The Loop
Renaissance Chicago Downtown Hotel
Downtown / The Loop
LondonHouse Chicago, Curio Collection by Hilton
Near North Side
Courtyard Chicago Downtown/River North
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The crown jewel of the Marina City complex in River North, right on the Chicago River - Hotel Chicago, Autograph Collection is steps from The House of Blues. Featuring stylish, rooms with floor-to-ceiling windows, you'll soak in all the magic the city of Chicago has to offer. The Magnificent Mile, Merchandise Mart, Art Institute, Millennium Park, Theater District, and of course State Street's nightlife are all within walking distance. All 354 rooms and suites offer plush comforts amenities include Presidential double pillow top mattresses and 370 thread-count Egyptian cotton linens. All guestrooms feature 42-inch high definition TVs, working desk, fully stocked minibars, and floor to ceiling windows with views of the Chicago River or City. ... more   less 

Additional Information about Hotel Chicago Downtown, Autograph Collection

Address: 333 N Dearborn St, driveway entrance on 350 N State Street, Chicago, IL 60654-4956 (Formerly Hotel Sax Chicago)
Location: United States > Illinois > Chicago
Price Range: $148 - $441 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Chicago Downtown, Autograph Collection 4*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Marriott and Jetsetter so you can book your Hotel Chicago Downtown, Autograph Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Sax Chicago
Hotel Style:
#50 Luxury Hotel in Chicago
#69 Romantic Hotel in Chicago
#71 Business Hotel in Chicago
#80 Family Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Hotel Chicago Downtown, Autograph Collection staff and other travelers.
25 questions
Ask a question
Chicago, Illinois
Washington DC, District of Columbia
Sarnia
over a year ago
6 days ago

See all questions (25)

Questions? Get answers from Hotel Chicago Downtown, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a west or east facing room or you will be looking into another building.”
 of 5 bubbles ahijado2, 3 days ago | Read review
“Rooms on the north have more open views. Rooms on the south overlook House of Blues club, which can get noisy.”
 of 5 bubbles 18554travel, 6 days ago | Read review
“Nice view from the upper floors”
  • Nice view from our room on the 16th floor.
 of 5 bubbles the_3_adventurers, Feb 9, 2017 | Read review
“If available a river view is nice.”
 of 5 bubbles MichelleH193, Feb 6, 2017 | Read review
“Ask for the River side. The rooms are not well-lit, but they bought an extra lamp in for us.”
 of 5 bubbles , Feb 2, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question