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Stayed for a conference and had such a great experience start to finish . Location is perfect , the bell hops were so great and helpful , great customer service all around ! Rooms were clean and roomy , hotel staff did a great job...More
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I have stayed here a couple of times while traveling for work. The hotel staff are very nice and helpful. The hotel lobby seems to have been recently renovated. The concierge lounge is at the back corner of the lobby, which is a bit odd,...More
I stayed at Hotel Chicago Downtown last week for a conference. I am a nursing mother and this was the first time away from my little one. The staff at the hotel made this trip so much easier! I was provided a with a refrigerator...More
Great location right off the river just south of the mile. Rooms were clean and well kept. Front desk was fantastic went well above and beyond the norm.
The only real advice I will give you is watch your Room pricing when you book. My...More
Thank Todd P
Response from eibarra, Hotel Chicago, Autograph Collection at Hotel Chicago Downtown, Autograph CollectionResponded October 30, 2017
Thank you for sharing your experience with us and with your fellow travelers.
We’re so happy to hear that you enjoyed our location and Front Desk Team, and we apologize that the issues with the nightly rates detracted from that. We appreciate all...More
Love this Hotel------ great new lobby----upgraded condition---location is superb.
Rory, at the front desk was AWESOME. Customer service here is terrific.
Nice lobby bar
new sushi restuarant in building is wonderful----Highly recommended
ONE Negagtive-----$71 for valet parking----INSANE.
Find parking somewhere else.
Response from HotelChicagoAC | Property representative |
We have a Concierge Lounge, Club Maxwell, located on our main floor. Marriott Rewards Members (Platinum Elite and Gold Elite) can relax and enjoy breakfast in the morning and hors d'oeuvres in the... More
We have a Concierge Lounge, Club Maxwell, located on our main floor. Marriott Rewards Members (Platinum Elite and Gold Elite) can relax and enjoy breakfast in the morning and hors d'oeuvres in the evening the lounge.
Club Maxwell is open for Breakfast Monday morning through Friday morning, 6:30am-10am, while weekend breakfast hours are from 6:30am - 11am.
We also offer drinks and appetizers Sunday through Thursday afternoons, 5:30pm - 10:00pm.