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Hotel Chicago Downtown, Autograph Collection

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Overview
  • Excellent49%
  • Very good34%
  • Average11%
  • Poor5%
  • Terrible1%
Travelers talk about
“house of blues”(226 reviews)
“the river”(131 reviews)
“hotel sax”(17 reviews)
Free Internet
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,255)
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All reviewshouse of bluesthe riverhotel saxgreat locationthe concierge loungemarina towersmarriott propertieswithin walking distancerestaurants and barslobby barroom was spaciousfront desk staffstate streetdefinitely stay here againvalet parkingking bedmichigan ave
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101 - 105 of 1,184 reviews
Reviewed November 3, 2017

Stayed for a conference and had such a great experience start to finish . Location is perfect , the bell hops were so great and helpful , great customer service all around ! Rooms were clean and roomy , hotel staff did a great job...More

Review collected in partnership with this hotel
Thank jessn123
Reviewed November 1, 2017

I have stayed here a couple of times while traveling for work. The hotel staff are very nice and helpful. The hotel lobby seems to have been recently renovated. The concierge lounge is at the back corner of the lobby, which is a bit odd,...More

Thank Ryan M
Reviewed November 1, 2017

I stayed at Hotel Chicago Downtown last week for a conference. I am a nursing mother and this was the first time away from my little one. The staff at the hotel made this trip so much easier! I was provided a with a refrigerator...More

2  Thank Kristy G
Reviewed October 28, 2017 via mobile

Great location right off the river just south of the mile. Rooms were clean and well kept. Front desk was fantastic went well above and beyond the norm. The only real advice I will give you is watch your Room pricing when you book. My...More

Thank Todd P
Response from eibarra, Hotel Chicago, Autograph Collection at Hotel Chicago Downtown, Autograph CollectionResponded October 30, 2017

Dear Todd, Thank you for sharing your experience with us and with your fellow travelers. We’re so happy to hear that you enjoyed our location and Front Desk Team, and we apologize that the issues with the nightly rates detracted from that. We appreciate all...More

Reviewed October 25, 2017

Love this Hotel------ great new lobby----upgraded condition---location is superb. Rory, at the front desk was AWESOME. Customer service here is terrific. Nice lobby bar new sushi restuarant in building is wonderful----Highly recommended ONE Negagtive-----$71 for valet parking----INSANE. Find parking somewhere else.

1  Thank BondJ007
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
$152 - $551 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Luxury Hotel in Chicago
#69 Romantic Hotel in Chicago
#71 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
Details
Price range
$152 - $551 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Luxury Hotel in Chicago
#69 Romantic Hotel in Chicago
#71 Business Hotel in Chicago
Room types
Suites, Non-Smoking Rooms
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Traveler (347)
Room & Suite (327)
Dining (36)
Amenities (20)
Business Center & Event Rooms (9)
Questions & Answers
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Pam S
February 7, 2018|
AnswerShow all 10 answers
Response from Justin M | Reviewed this property |
Great location and excellent hotel-wide aesthetic.
0
Votes
Love_the_beach18
November 19, 2017|
AnswerShow all 3 answers
Response from HotelChicagoAC | Property representative |
Hi Love_the_Beach18, We have a Concierge Lounge, Club Maxwell, located on our main floor. Marriott Rewards Members (Platinum Elite and Gold Elite) can relax and enjoy breakfast in the morning and hors d'oeuvres in the... More
1
Vote
aporter726
May 13, 2017|
AnswerShow all 2 answers
Response from Marla D | Reviewed this property |
It's very centrally located and close walking distance to the metro. There are many many places you can walk to otherwise taxis and uber are all around. The bellman can call a taxi for you too.
0
Votes
Room Tips
"Get your room away from elevators."
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"There is a fire station / ambulance down the street, book upper floors for less sirens."
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"Best views, convenient location, spacious, family friendly, nightlife, live music, riverwalk, the bean"
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"Even tho some towers block a full view of the river, ask for river view and you’ll be pleasantly surprised."
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