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Hotel Chicago Downtown, Autograph Collection

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Traveler (526)
Room & Suite (424)
Videos (1)
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About

#33 of 207 hotels in Chicago
Location
4.8
Cleanliness
4.4
Service
4.4
Value
4.0
Travelers' Choice
GreenLeaders GreenPartner
The crown jewel of the Marina City complex in River North, right on the Chicago River - Hotel Chicago, Autograph Collection is steps from The House of Blues. The Magnificent Mile, Merchandise Mart, Art Institute, Millennium Park, Theater District, and State Street's nightlife are all within walking distance of our hotel in Chicago, Illinois. All 354 rooms and suites offer plush amenities, including Presidential double pillow-top mattresses and 370 thread-count Egyptian cotton linens. All guestrooms feature 42-inch high-definition TVs, working desks, and floor-to-ceiling windows with views of the Chicago River or City. Enjoy an extraordinary trip to Illinois by staying at Hotel Chicago Downtown, Autograph Collection.
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Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court offsite
Taxi service
Conference facilities
Banquet room
Paid private parking on-site
Wifi
Paid wifi
Restaurant
Meeting rooms
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
River View
City View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn points toward free nights.

Location

333 N Dearborn St Driveway Entrance on 350 N State Street, Chicago, IL 60654
Hotel Chicago Downtown, Autograph Collection
4.5
4.5 of 5 bubbles1,887 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Hotel Chicago Downtown, Autograph Collection has garnered a reputation for its central location, highly praised by guests for its proximity to local attractions and The Loop. The service at the hotel stands out, with many travelers highlighting the staff's exceptional hospitality and attentiveness. While opinions on the atmosphere and rooms are divided—some appreciating their modernity and others finding them dated—cleanliness is a strong point, especially thanks to Victor's maintenance efforts. Despite some concerns over value and limited breakfast options, the hotel's amenities, including the comfortable lounges, receive commendations.
Location
Convenient
Atmosphere
Outdated
Rooms
Dated
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Satisfactory
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1887Reviews34Q+A100Room tips
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Naman K wrote a review Feb 26
Columbus, Indiana1 contribution
Top notch customer service. Daniel at front desk and Richard with Bell Cart team were great. Very convenient location as well with all the major points easily accessible from there. Passes to attend the Yoga Studio in the next block was also a great perk.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ren B wrote a review Feb 19
1 contribution
I loved my experience at the hotel the weekend of Feb 16-17. Rooms were cozy and the beds comfortable. Downstairs, service was friendly and professional too: Daniel helped me check in and check out and Richard helped me with the bags. The adjacent cafe Yolk offered an awesome breakfast plate.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rachel Wright wrote a review Feb 18
Greenville, South Carolina2 contributions
We had a wonderful experience! The staff were very helpful and accommodating. The room was clean and provided us with a comfortable stay. The location of the hotel was ideal. Richard at the door was very friendly and helpful with any of our questions. Will be coming back to this hotel in the future.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Elisa R wrote a review Feb 18
1 contribution
Door man Richard was very customer driven and remembered us anytime we walked out the front doors. Front desk attendant Linda was also very kind and awesome. Rooms were clean. Beautiful hotel we will be returning very soon. Thanks again for the experience
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Alicja Z wrote a review Feb 18
1 contribution
Stayed here with a group of friends to celebrate a 30th birthday. The service was great- Richard the doorman was exceptional. Not only was he quick and helpful, but also had a great sense of humor. Thank you for making our stay memorable, Richard!
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Date of stay: February 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Heidi J wrote a review Feb 18
1 contribution
Great location, rooms were nice and the service was exceptional. The valet service was fast and courteous. We have stayed many other places and this will be our go to for any future visits to Chicago. House of Blues is in the same parking lot and shopping all around.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Explore606610 wrote a review Jan 2024
1 contribution
Hotel Chicago was an awesome trip! I went with a few girlfriends of mine and the hotel itself was clean and very spacious. Richard, who helped us with our bags, was absolutely wonderful. Totally recommend! Thanks Richard for being awesome!
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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schultzie22 wrote a review Jan 2024
Peterborough, Canada38 contributions
Chicago was experiencing blizzard type condition although downtown received steady rain. We had booked 1 night but extended our stay to a second night. Hotel was lovely, Jocelyn at the front desk was so nice and professional and let us stay in our same suite when we asked to stay a second night. Because of the weather we stayed in our suite more than expected. Enjoyed the bar area, Tim made you feel like an old friend stopping by for a drink. Room was great, bed was firm and comfortable. Yes the hallways and rooms are a little dark but it didn’t bother us. The concierge lounge breakfast was the only let down. It was more like a Fairfield industrial breakfast.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kate Higgins, General Manager at Hotel Chicago Downtown, Autograph Collection
Responded 4 weeks ago
Schultzie22, Thank you so much for your wonderful review of your experience at our hotel. I am sorry that Chicago weather wasn't shining as bright as we would have liked but I am so happy you found some comfort in one of our suites and that Jocelyn and Tim helped you enjoy your stay but making you feel like an old friend! We hope you come visit us again when you travel to Chicago.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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James W wrote a review Dec 2023
1 contribution
Great location in Chicago. The staff was very thoughtful leaving a Christmas stocking on the door Christmas morning. The staff at the bar and restaurant are very friendly. The resort fee was applied to the bar and restaurant so it was a good deal.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kate Higgins, General Manager at Hotel Chicago Downtown, Autograph Collection
Responded Jan 8, 2024
Thank you very much for your kind review of our hotel! I am so happy that you enjoyed your Christmas with us and that our front desk elves made it to your room with their stocking! We know when you travel to Chicago you have many options and I hope you make The Hotel Chicago your home away from home!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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K V wrote a review Dec 2023
Scottsdale, Arizona37 contributions
Somehow, I reached Marriott lifetime Platinum status and never had a mattress so bad that I had to request a new one ... until the Hotel Chicago. A few other little things like a light not working, outlets without power, and an iron with the setting indicators worn off. The staff did respond quickly to my request, but the first night was not comfortable. Also, replacing the mattress must have been the minimum they could do, actually making the bed was too much. The concierge lounge isn't much, only a Fairfield Inn breakfast behind a locked door and nothing after that. If they are going to serve hot food that cold, a microwave would be helpful. I'm not sure what the resort fee is for, there isn't even a pool. For me it was a convenient location and nothing more. There are certainly better alternatives in the general area.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kate Higgins, General Manager at Hotel Chicago Downtown, Autograph Collection
Responded Jan 8, 2024
KV275, Thank you for your review of your most recent stay in our hotel. I am very sorry that you didn't enjoy your guest room. It is clear we have some work to do in the guest room you were staying in. We will inspect the room with detail to ensure these items you mentioned are repaired quickly. Again, I am very sorry for the details you mentioned.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$152 - $279 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel sax chicago
FORMERLY KNOWN AS
Hotel Sax Chicago
LOCATION
United StatesIllinoisChicagoCentral / Near North Side
NUMBER OF ROOMS
354
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL CHICAGO DOWNTOWN, AUTOGRAPH COLLECTION - Updated 2024 Prices & Reviews (IL)

Frequently Asked Questions about Hotel Chicago Downtown, Autograph Collection
Which popular attractions are close to Hotel Chicago Downtown, Autograph Collection?
Nearby attractions include Chicago Architecture Center (0.3 miles), Medieval Torture Museum (0.2 miles), and American Writers Museum (0.3 miles).
What are some of the property amenities at Hotel Chicago Downtown, Autograph Collection?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Hotel Chicago Downtown, Autograph Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Chicago Downtown, Autograph Collection?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Chicago Downtown, Autograph Collection?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Chicago Downtown, Autograph Collection?
Conveniently located restaurants include Miss Ricky's, Bongiorno's Italian Deli and Pizzeria, and Roka Akor - Chicago.
Are there opportunities to exercise at Hotel Chicago Downtown, Autograph Collection?
Yes, guests have access to a fitness center during their stay.
Is Hotel Chicago Downtown, Autograph Collection located near the city center?
Yes, it is 0.7 miles away from the center of Chicago.
Does Hotel Chicago Downtown, Autograph Collection offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel Chicago Downtown, Autograph Collection?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Chicago Downtown, Autograph Collection?
Many travelers enjoy visiting Garfield Park Conservatory (4.6 miles), Holy Trinity Orthodox Cathedral (2.9 miles), and The Rookery Building (0.6 miles).