I travel frequently for work and Hotel Chicago is hands down my preferred choice for stays in downtown Chicago. The hotel itself is always clean, has friendly staff and the rooms and M Club lounge are better than many other Marriott locations I have stayed at. While all of those things are great (and really jacks to open when it comes to hotels in my opinion, with as much as I travel), the bartenders are the main reason I stay at this hotel. While a lot of times eating/drinking at a hotel bar is the result of constrained time or lack of better options, I find myself choosing this location when I see Christie or Tim working. Not only are they very skilled at what they do, they are good, genuine people that care about more than just a tip, which is very evident in watching them interact with either regulars or new visitors. I am sure the deeply saddening day will come where I may not see their shining faces anymore, but as long as they are serving at Hotel Chicago, it will remain my hotel of choice.…
Great location for Chicago fun with the riverwalk right there as well as restaurants and activities. Service was attentive and helpful, particularly Richard who helped throughout the stay at the bell desk. Highly recommend for a weekend stay for summer fun in the city.
Christi the bartender is a treat. Every time I stay here she delivers excellent service and is incredibly kind. She is so attentive to the quality of the menu and the experience. The front desk staff is also excellent here, and I love staying here every time. Highly recommend for business travelers.
Loves staying at Hotel Chicago- one of those hotels that makes you feel like you’re at a home away from home! Check In was a breeze, and the valet was so convenient! The Chicagoan Bar in the lobby was such a treat. Christie and Tim were so hospitable and made the experience of hanging out at the bar with strangers a totally communal and comfortable experience. Also they both had great suggestions for cocktails and food! I’ll be back soon!!
The attention was exceptional! I would really choose this hotel again, I want to thank DEMITRIUS very much, he was extremely kind and I regret not having been able to leave him any tips since I had a last-minute inconvenience to withdraw cash and there was no way to do it with my card ! I would be very grateful if you would thank me for his help on such a complicated and rainy day. Thank you again Demitrius God bless you
The hotel is very clean, the staff is super polite, and it’s in the middle of everything. The view from the room was breathtaking. Most importantly, we were made to feel comfortable, especially by Richard. It was refreshing to go up and down from your room and have a familiar face greet you each time. Richard helped us unload the car, was inquisitive, And checked on us each time we came down which made the experience here much more enjoyable. We were here to celebrate, so it was nice to have somebody want to celebrate with us!
Thanks for all of your help Richard! Kind and accommodating. We had such a great stay! Very helpful with our bags and it was a great weekend ⭐️⭐️⭐️⭐️⭐️ have a great rest of the summer/fall! Thanks again
Stayed here for 2 nights and I really appreciated how happy and courteous all of the staff were! They definitely value their guests - shoutout especially to Richard, Zulayka, and Demetrius. Y’all were great!
Victor works hard to keep the breakfast area clean. He has a professional, and engaging style that is refreshing. Because of his good service we enjoyed our breakfast even more. I hope they can hire more people like Victor
Our favorite hotel we’ve stayed in on our many Chicago weekend visits. Not a bad thing to say about this place! All of the hotel staff were very friendly and accommodating. The bartender Tim was great! The doorman Richard was great too! Our view from our room was very entertaining as well. The beds were soooo comfortable. The marketplace on the lower level was super convenient too. All around a great place to stay. We will definitely be back!