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Hotel Chicago Downtown, Autograph Collection

Traveler (421)
Room & Suite (344)
Video (1)
Certificate of Excellence

About

#56 of 204 hotels in Chicago
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
The crown jewel of the Marina City complex in River North, right on the Chicago River - Hotel Chicago, Autograph Collection is steps from The House of Blues. Featuring stylish, rooms with floor-to-ceiling windows, you'll soak in all the magic the city of Chicago has to offer when staying at our Chicago hotel. The Magnificent Mile, Merchandise Mart, Art Institute, Millennium Park, Theater District, and of course State Street's nightlife are all within walking distance. All 354 rooms and suites offer plush comforts amenities include Presidential double pillow top mattresses and 370 thread-count Egyptian cotton linens. All guestrooms feature 42-inch high definition TVs, working desk, fully stocked minibars, and floor to ceiling windows with views of the Chicago River or City. Enjoy an extraordinary trip to Illinois by staying at Hotel Chicago Downtown, Autograph Collection.
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Property amenities
Fitness Center with Gym / Workout Room
Restaurant
Room service
Free Internet
Bar/Lounge
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Public Wifi
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Trendy
Hotel links
Visit hotel website
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Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
336Restaurantswithin 0.3 miles
70Attractionswithin 0.3 miles
1,514Reviews
33Q+A
100Room tips
Traveler rating
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  • 32
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Popular mentions
I attended a 4-day industry conference here and was impressed with the friendliness of the staff from check-in to check-out. They went out of their way to make sure we had everything we needed during the conference. We had excellent breakfasts and lunches provided by the hotel
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This was my first time staying at the hotel. I arrived Friday May 17th and was greeted right away as I waited to check in. JD helped check me in and went above and beyond to make sure my stay was nice. She worked with me on how I could change my Reward points with another hotel
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Thought being a part of the Autograph Collection meant a certain standard of service. I was wrong. Had much more comfortable stays in downtown Chicago at three star hotels for half the price. Overall disappointment and definitely staying elsewhere on my next trip to Chicago.
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Response from HotelChicagoAC, Hotel Chicago Downtown, Autograph Collection at Hotel Chicago Downtown, Autograph Collection
Responded 1 week ago
Hello MarcusS778, Thank you for your feedback and for your loyalty to the Autograph Collection brand. You are right to expect better service from us, and we are disappointed to hear that we were not able to meet your expectations. Please feel free to contact me directly in the future at sales@thehotelchicago.com if you choose to give our property another chance, and I will personally ensure that your needs are met this time around. Best regards, Hotel Chicago Downtown, Autograph Collection
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My wife and I had an amazing time! The staff treated us like royalty on our silver anniversary! Russell & Lakisha are wonderful! The room was a beautiful, spacious suite. Room service was great! We had an amazing, delicious breakfast in bed the next morning. We will stay there
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We had a wonderful stay this past weekend at Hotel Chicago. The front desk was all smiles and so accommodating and welcome. Thank you to Rory at the front desk for going out of his way to make us feel so welcome. The hotel was clean, comfortable and sheek. We will definitely be
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PRICE RANGE
$139 - $628 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel sax chicago
FORMERLY KNOWN AS
Hotel Sax Chicago
LOCATION
United StatesIllinoisChicagoCentralNear North Side
NUMBER OF ROOMS
354
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