We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Chicago Downtown, Autograph Collection

Show Prices
#72 of 185 Hotels in Chicago
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Chicago Downtown, Autograph Collection
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

837 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 784: English reviews
Chicago, Illinois
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I purchased a Groupon for a one night stay at this hotel. Groupon messed up the order by not sending the confirmation of the purchase to the hotel. When I learned of this, I thought that would mean I would lose my reservation for that night. Not the case here. The woman at the front desk whose name was Liza,... More 

Helpful?
Thank Andrew S
Dallas, Texas
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel for an extended weekend with friends. Overall, it was an average stay and the hotel could do some things to offer a better experience for their guests. The Nice: Great central location Staff was friendly Hotel is clean with nice decor Rooms are nice size Beds are comfortable Our bathroom had a floor to ceiling... More 

Helpful?
Thank OneBagJustForShoes
Mundelein, Illinois
Level Contributor
68 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Hotel Chicago is nice and it's in a good location but I expected a little more. Why? Well because it's listed as Category 8 hotel according to Marriott and cost us 40,000 points for 1 night. The shampoo in the shower. Yuck. It's loaded/refilled into a big pump. Gilchrist & Soames I believe. I would just prefer a little personal... More 

Helpful?
Thank Espo65
eibarra, The Hotel Chicago at Hotel Chicago Downtown, Autograph Collection, responded to this review

Dear Guest, Thank you for writing to us and giving such a comprehensive review. From reading your comments, I can entirely understand your disappointment with your most recent stay at The Hotel Chicago. I can assure you that we shared your feedback with our operational teams for their review and have addressed the issues (lack of amenities, shampoo pump, etc.)... More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Good hotel in the heart of the city. Great location, no great view unfortunately since it faces the Marina city towers. Location is great and the food is nice. The staff are helpful. Try and get a front facing room at all times.

Helpful?
Thank xerxesdastur
Maryland
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Overall, I really like this hotel. It is comfortable, the rooms are very nicely decorated, elevators are swift, Concierge lounge is very large, staff very friendly. BUT...I had 1 major issue with the room. All the mirrors are INSIDE the bathroom. It would have been nice to have a mirror hung outside the bathroom so that two of us could... More 

Helpful?
2 Thank newfiemom
Whitehaven, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here in July as the first stop of our city-hopping US honeymoon. We arrived late (around 8pm) after a delayed flight. We used the cta services which were easy (and cheap) to use and the stop is only a short walk over the bridge to the hotel. Our first impressions of the hotel were good, we checked in... More 

Helpful?
Thank staceytommo
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Love how it's located by Chicago river. The House of Blues is also right in front of the hotel! It's perfecf for people who are looking to explore the city by foot. Uber, bus, taxis are also convenient to get one from the hotel. Staff is attentive, we stayed in a twin room and it was reqlly spacious. You can... More 

Helpful?
Thank Hanis H
Elkin, NC
Level Contributor
466 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 233 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a Marriott Platinum Premier member, I set pretty high expectations for where I stay. Hotel Chicago exceeded every expectation on every single level. Can't I just live here? The Front Desk was amazing. I have never had such helpful staff and treated as if I was important. No JW ever has. In fact, this hotel is way above any... More 

Helpful?
1 Thank John L
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Being a trip advisor "junkie", I always read the reviews. We were not disappointed. Great room. Great staff. My husband is a Marriott reward member---so we know the quality of Marriott hotels. The rewards lounge is not open on weekends. (except water and pop) However, they gave us vouchers for morning breakfast-----at the main floor---wonderful!! Clean room. Quiet room. I... More 

Helpful?
Thank Mary E
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First time in Chicago, 3 day getaway with my husband for our anniversary. Upon getting to the hotel we were greeted by a very unfriendly and borderline rude front desk attendant (James), not sure how a hotel can afford to staff with such moody individuals, especially on the front lines of service. However I will say that every other employee... More 

Helpful?
Thank Jacqueline M
Questions? Get answers from hotel staff and past guests. Ask a question

510 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (222)
Viewed
Bathroom (28)
Viewed
Room/Suite (62)
Viewed
Hotel & Grounds (25)
Viewed
Dining (6)
Viewed
View from Room (27)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (73)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (227)
Viewed
Amenities (20)
Viewed
Double Room (28)
Viewed
Junior Suite (38)
Viewed
King Suite (43)
Viewed
Dining (17)
Viewed
Standard King (24)
Viewed
The Hotel (57)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (61)
Viewed
Dining (11)
Viewed
Hotel & Grounds (17)
Viewed
Room/Suite (17)
Viewed
Business Center/Function Rooms (8)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Chicago hotels
Near North Side
The Westin Chicago River North
Downtown / The Loop
Renaissance Chicago Downtown Hotel
Near North Side
Kinzie Hotel
Kinzie Hotel
#15 of 185 in Chicago
4.5 of 5 stars 2,262 reviews
Show Prices
Show Prices
Show Prices
Downtown / The Loop
River Hotel
River Hotel
#58 of 185 in Chicago
4.0 of 5 stars 868 reviews
Near North Side
Residence Inn Chicago Downtown/River North
Near North Side
Courtyard Chicago Downtown/River North
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The crown jewel of the Marina City complex in River North, right on the Chicago River - Hotel Chicago, Autograph Collection is steps from The House of Blues. Featuring stylish, rooms with floor-to-ceiling windows, you'll soak in all the magic the city of Chicago has to offer. The Magnificent Mile, Merchandise Mart, Art Institute, Millennium Park, Theater District, and of course State Street's nightlife are all within walking distance. All 354 rooms and suites offer plush comforts amenities include Presidential double pillow top mattresses and 370 thread-count Egyptian cotton linens. All guestrooms feature 42-inch high definition TVs, working desk, fully stocked minibars, and floor to ceiling windows with views of the Chicago River or City. ... more   less 

Additional Information about Hotel Chicago Downtown, Autograph Collection

Address: 333 N Dearborn St, driveway entrance on 350 N State Street, Chicago, IL 60654-4956 (Formerly Hotel Sax Chicago)
Location: United States > Illinois > Chicago
Price Range: $182 - $497 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Chicago Downtown, Autograph Collection 4*
Number of rooms: 354
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Marriott, Odigeo, Hotwire, Hotels.com, Orbitz and Jetsetter so you can book your Hotel Chicago Downtown, Autograph Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Sax Chicago
Hotel Style:
#45 Luxury Hotel in Chicago
#69 Romantic Hotel in Chicago
#71 Business Hotel in Chicago
#80 Family Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay