Since the moment that we walked in we were welcomed by the friendliest bellman Fernando. Check in super easy and smooth. Brenda and Josh at the desk are the best. Answered all my questions regarding the hotel and attractions around the area. Also kudos to Citlalli at the restaurant she was so sweet.
It was our first stay at a Marriott that I’m aware of. We were extremely pleased with the mattress, the cleanliness of the room, and the quietness of the room—especially since this hotel is adjacent to Ohare airport. At breakfast our server Cristina was wonderful, though we were quite disappointed with the cost and quality of the food.
Service at the restaurant is very pleasant and outstanding. Citlalli (our waitress) went out of their way to make our experience as wonderful as possible. The hotel is beautiful and so clean. Thank you.
Citlalli was amazing. Great service, very accommodating and quick. Very nice, and we loved the peach mimosas. Also had the boneless wings and they were good. Ask for Citlalli when you come to the lobby bar, you won’t be disappointed.
The stay was great. The service was also wonderful especially at the restaurant. It was great to have the restaurant accessible post-pandemic. Citlalli was a great hostess who was so kind and attentive. Would definitely recommend staying at the Marriott O'Hare.
Our breakfast experience was great and so was our amazing service by Citlalli and Lety. They were always asking if we needed anything and constantly checking on our table. We were pleased with everything. Great job!
I love the hotel and the hotel staff working at the hotel especially Rey and Brenda. They are very cooperative and friendly to talk to whenever I approach them. I see them smiling always at their work. One of the best staff in the hotel. I like the location, it’s easy to walk around and to go to the city.
Citalli gave us an excellent customer service..She checked on us time to time. She is friendly and great at her work.I loved her smiling personality.The food was delicious and the potion was good. I had an amazing experience.
Incredible service and convenient to the city and airport. Loads of fun. I did want to point out how much I appreciated the service of the staff. Cristina (I literally asked her how to leave a review, she made that much of an impression) in the restaurant accommodated my every need by making recommendations, being friendly & genuine, and doing her job with grace and verve. I’ll stay here again because of the service across the board and Cristina was a stand out among a most excellent staff.
Right from the start, I was treated very kindly. Al the way through my time here I was treated like a friend, and not just a random customer. My coffee mug was always full, and my food came in a timely manner. The staff here is wonderful, and I look forward to my next stay!
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