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Chicago Marriott O'Hare

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8535 West Higgins Road, Chicago, IL 60631
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489 Reviews from our TripAdvisor Community

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Showing 462: English reviews
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Came here for a conference along with my kids. I requested a refrigerator for sensitive and expensive medication that requires refrigeration. This was in the reservation notes in advance as needed for medical reasons. We arrived at midnight and were told there were no refrigerators, that one could not be guaranteed to us even with advance notice. My concern relates... More 

Helpful?
Thank kroren
TheOHareMarriottTeam, Guest Relations Manager at Chicago Marriott O'Hare, responded to this review

Dear Kroren, I would like to start by apologizing for the issues you experienced when checking in. Unfortunately, we do have a limited amount of refrigerators available on a first come first serve basis. However we always try our best to meet all guest needs and will get a refrigerator out to you as soon as possible. We would like... More 

Toronto, Canada
Level Contributor
81 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed 1 week ago

Quick check in process, very nice staff. I asked for an upgrade at check-in and was told it wasn't possible since they only process the original reservation and cannot make changes... this seemed strange, it's a regular request I'm sure. I was told at check-out it could have been they were booked on lounge floors, fine, then say it at... More 

Helpful?
Thank pebblelake
TheOHareMarriottTeam, Guest Relations Manager at Chicago Marriott O'Hare, responded to this review

Dear pebblelake, Thank you for taking the time to write to us about your most recent stay. I apologize for the issue regarding your request for a mini fridge. I will make sure to share your comments with the appropriate staff. We take all guest feedback into consideration and value your constructive criticism. Wishing you safe travels. More 

Sherman, Illinois
Level Contributor
83 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed at the Chicago Marriott O'Hare for one night prior to flying out of ORD for vacation. I am a Marriott Rewards member and was provided access to the concierge lounge. The dessert bar was available in the lounge. After I checked in and got settled, we went to the lounge. There was a staff person there monitoring the... More 

Helpful?
Thank frederl1071
TheOHareMarriottTeam, Guest Relations Manager at Chicago Marriott O'Hare, responded to this review

Dear Frederl1071, Thank you for taking the time to review our hotel. I want to apologize about the uncomfortable feeling you had while enjoying our concierge lounge. Our attendants are there to assist our guest and help keep our lounge replenished and clean for your enjoyment. We hope you did enjoy the rest of your stay with us and hope... More 

Baton Rouge, LA
Level Contributor
242 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here after flight cancellation at O'Hare. The entrance was nice and people were pleasant. The room was average except it sounded like every plane coming in to O'Hare was going to land outside the window. There was also lots of street/interstate noise. I had stayed in a Marriott Suites nearby for a few days and it was much nicer... More 

Helpful?
Thank BTRtraveler
TheOHareMarriottTeam, Guest Relations Manager at Chicago Marriott O'Hare, responded to this review

Dear BTRtraveler, Thank you for taking the time to review our hotel. I apologize if you were not able to get a good nights rest due to the planes flying nearby. We hope you'll give us another chance at making it up to you. Please let us know next time you're in and we will gladly better accommodate you. Wishing... More 

Saint Paul, Minnesota
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice place for what it is. Good business hotel. I wanted to stay very near the airport without staying at the O'Hare Hilton (TOO close) and this was the place I chose. Very reasonably priced, decent bed, good service. Ten minute cab ride back to the airport.

Helpful?
Thank marriedtenplusyrs
Gainesville, Georgia
Level Contributor
312 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Enjoyable stay. Easy check-in and room was very comfortable. Hotel facilities were nice and all areas were well lighted. Security assurances were visible giving peace of mind. Hotel staff were nice, friendly and helpful. Though close to airport, noise was not a concern.

Helpful?
Thank Hal K
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here with the American Outlaws for the USA vs Costa Rica soccer match at Soldier Field. Wasn't the best location to get downtown easily or quickly, but the hotel itself was very nice. The staff was helpful too. Had a king room that was nice and the group rate helped the price. Would recommend for travelers who need to... More 

Helpful?
Thank Coley517
Hong Kong, China
Level Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Fast check-in, fast check-out. No fuss when requested to change room rate to remove breakfast package, since our plans had changed. Not much to look at from outside, but lobby and rooms recently, and indeed (as other reviewers have pointed out) very nicely renovated. Room renovation extends to bathroom, so not just a partial renovation. Indoor/outdoor swimming pool a nice... More 

Helpful?
Thank Will S
Level Contributor
199 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My husband surprised me with a trip to Chicago to see Andrea Bocelli in concert, and we stayed here because it was near to the concert venue. The hotel was very nice and the room was comfortable, bed soft. We did not spend much time here, but there was a nice hotel bar and event center. It is close to... More 

Helpful?
Thank Karen O
Doha, Qatar
Level Contributor
84 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed there for one night. My stay was good and comfortable .Good food in the restaurant at lobby level and staffs were very warm and welcoming . This hotel is near airport but far from the city . There is a train station near hotel which makes your stay convenient if you want to go to the city. It's takes... More 

Helpful?
Thank seemona m
TheOHareMarriottTeam, Guest Relations Manager at Chicago Marriott O'Hare, responded to this review

Dear Seemona, Thank you for taking the time to review our hotel. We're glad you enjoyed your stay with us. Wishing you safe travels. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Experience Chicago without the city price tag. Located near the O'Hare International Airport and 15 miles from downtown, this renowned hotel in the Chicago O'Hare airport area combines the distinguished atmosphere of a Marriott Hotel with modern accommodations and innovative amenities. Visitors to downtown Chicago have 'L'-train access located just one block from this Chicago hotel near the airport, and travelers in search of a Donald E. Stephens Convention Center hotel are only two miles from the facility. A departure from ordinary Chicago Airport hotels, the recently renovated Chicago Marriott O'Hare Airport hotel represents a first-class landing offering convenience, an established reputation and state-of-the-art technology. Each of the Chicago Airport hotel's 470 guest rooms and 10 suites feature high-speed Internet and plush bedding for a restful night's sleep. Discover the renowned Marriott Chicago O'Hare Airport hotel that has been setting the standard in sophisticated performance for over 50 years. ... more   less 

Additional Information about Chicago Marriott O'Hare

Address: 8535 West Higgins Road, Chicago, IL 60631
Location: United States > Illinois > Chicago
Price Range: $172 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago Marriott O'Hare 3.5*
Number of rooms: 470
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Also Known As:
Chicago Marriott o`Hare Hotel Chicago
Marriott Chicago
Hotel Style:
#59 Business Hotel in Chicago
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