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The Westin Chicago River North

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#40 of 185 Hotels in Chicago
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1,707 Reviews from our TripAdvisor Community

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Showing 1,652: English reviews
Louisville, KY
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 4, 2013

I have stayed at this property on several occasions for both business and pleasure. The location is conveniently located close to shopping, tourist attractions and the trains. The river views are superb. The lobby bar is the perfect place to collaborate and work during the day (and socialize at night). The rooms and beds are at the high quality you... More 

Helpful?
Thank Michael M
Peter S, General Manager at The Westin Chicago River North, responded to this review

Dear Michael M, We're truly proud to be considered your home away from home while in Chicago. It brings myself and rest of the team here at The Westin Chicago River North great pride to hear that whether you choose to stay for business, or for a mini vacation to unwind and enjoy the sights and sounds of Chicago that... More 

Vancouver, Canada
Level Contributor
33 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 3, 2013

I extended a work trip for a weekend with my wife and being a Starwood member chose this WESTIN property. We were not disappointed. In fact, we were wowed by this property, the staff, the service and the location. We were treated to a great quality room, he service we have become accustomed to from the WESTIN and this roperty... More 

Helpful?
Thank demtwins
Peter S, General Manager at The Westin Chicago River North, responded to this review

Dear demtwins, Thank you for taking the time to share your recent experience with us. I'm happy to hear that you were able to take some time out of your busy schedule and unwind with us for a weekend getaway. It was our pleasure to have you as our guest and I sincerely hope that we will be able to... More 

Rochester, New York
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 3, 2013

I stayed at the Westin Chicago River North in April of 2013 for a business conference. The conference was also hosted at the Westin, so it was very convenient to stay there. I had a very nicely appointed room, with a lovely view of the river. Bathroom is updated, along with the room. Great bed, and enjoyed room service one... More 

Helpful?
Thank ake987
Peter S, General Manager at The Westin Chicago River North, responded to this review

Dear ake987, Thank you for taking the time to share your recent experience and kind words with us. We take great pride in our team and our hotel and it brings us even greater pride to hear that we were able to have a positive impact on your recent trip to Chicago. Chicago has many things to offer in the... More 

Deephaven, Minnesota
Level Contributor
3 reviews
5 of 5 stars Reviewed September 3, 2013

I have stayed at this Westin property twice and it has always been spectacular. Service. Cleanliness. Everything is done perfectly. As always, be reminded if you are driving, hotels charge a daily parking fee. This is not unique to Westin, but part of the Chicago experience.

Helpful?
Thank dwnsue54
Peter S, General Manager at The Westin Chicago River North, responded to this review

Dear dwnsue54, It's truly refreshing to hear that each of your stays here with us have not only met, but exceeded your expectations. We truly appreciate the kind words that you've shared with us and we look forward to welcoming you back for your 3rd visit and any other future visits. Be well, Peter S.  More 

Minneapolis, Minnesota
Level Contributor
90 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed September 3, 2013

I stayed at Westin River North for the holiday weekend. It is a great property at a premium location. Next to the river within walking distance of many of Chicago-must sees, Millenium park, Art Institute, great restaurants, etc I used my points for this stay so not sure of the std rates. But the experience is worth. The fact that... More 

Helpful?
Thank wiminneapolis
Peter S, General Manager at The Westin Chicago River North, responded to this review

Dear wiminneapolis, Thank you for taking the time to share the gift of feedback with us. I'm truly delighted to hear that you found your recent stay so refreshing and that our team was able to be a part of that. Your kind words are truly appreciated, especially from a loyal and seasoned traveler such as yourself. We look forward... More 

Sydney, Australia
Level Contributor
108 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed September 2, 2013 via mobile

This hotel is nicely located, the staff were very helpful and professional, the rooms were well appointed. We enjoyed our stay here and easy access to restrauants, etc. Recommended and what you expect from Westin.

Helpful?
Thank AdventureLive
Peter S, General Manager at The Westin Chicago River North, responded to this review

Dear AdventureLive, All of us here at The Westin Chicago River North truly appreciate the kind words that you've shared with us. I'm thankful to hear that your recent visit left you feeling refreshed and I sincerely hope this is only the first of many times we will be able to have you as our guest. Stay well, Peter S. More 

Dallas, Texas
1 review
4 of 5 stars Reviewed September 2, 2013

It's been a nice experience staying at the Westin Chicago River North Hotel. Sam from Gym was awesome. He put together a exercise plan based on my fitness assessment. I liked his tips and advice. thanks.

Helpful?
Thank Vijay P
Peter S, General Manager at The Westin Chicago River North, responded to this review

Dear Vijay P, I'm delighted to hear that you found your recent stay refreshing and renewing. Having Sam assist our guests in Westin Workout with their fitness and wellness goals provides a truly unique experience to our guests that we're very proud to have. I have no doubt that Sam is looking forward to seeing you again soon to continue... More 

Illinois
Level Contributor
154 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
5 of 5 stars Reviewed August 31, 2013 via mobile

Need a great, central location to explore Chicago? The Westin is for you! Walking distance to almost everything. Great restaurants nearby. Right on the river. Will definitely stay again. Helpful tip...don't park at the hotel. Use spothero.com. We found 2 nights parking at a nearby garage for $30. Beats the $120 they wanted at the hotel.

Helpful?
Thank mad880
Peter S, General Manager at The Westin Chicago River North, responded to this review

Dear mad880, I'm truly delighted to hear that we were able to be the backdrop for your recent Chicago visit and I'm happy to hear that you will be returning to see us. I hope that day comes sooner rather than later, but we look forward to welcoming you back once again! Be well, Peter S. More 

Cleveland, Ohio
Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed August 28, 2013

The Westin Chicago River North is within walking distance to many popular tourist sites in downtown Chicago. The hotel is also very close to train and bus lines which provide convenient access to many neighborhoods outside the Loop. River North is a lively and safe area with many good restaurants and interesting shops. The hotel is very modern, clean and... More 

Helpful?
Thank sal6872
Peter S, General Manager at The Westin Chicago River North, responded to this review

Dear sal6872 Thank you for taking the time to share your recent experience and your kind words with us. I'm excited to hear that you were able to take advantage and enjoy the many things that Westin Hotels has to offer including our Heavenly Bed, and our newest program, Westin Weekend which allows our guests to enjoy their weekend with... More 

denver, co
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 27, 2013

This hotel is obviously right on the river and has beautiful views . Super easy to walk to lots of familiar places..the Bean, Art Institute, Magnificent Mile, shopping and lots of restaurants. We would recommend it for anyone who does not mind walking to most things. It was easy to get to the boat tours.

Helpful?
1 Thank pat j
Peter S, General Manager at The Westin Chicago River North, responded to this review

Dear pat j, I'm truly delighted to hear that we were able to be host to you and your family during your recent Chicago trip. Chicago has many great things to offer and I'm happy to hear that your family was able to experience a portion of it. I hope that we will be able to welcome you back the... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Kamehachi - Lobby Westin River North
Cuisines: Japanese, Sushi, Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Chicago River North allows guests a chance to experience relaxation and renewal while maintaining access to all of their favorite Chicago activities. ... more   less 

Additional Information about The Westin Chicago River North

Address: 320 N Dearborn St, Chicago, IL 60654-5010
Location: United States > Illinois > Chicago > Near North Side
Price Range: $207 - $607 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Chicago River North 4.5*
Number of rooms: 424
Reservation Options:
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Also Known As:
The Westin Chicago River North Hotel Chicago
Westin Chicago River North
Chicago Westin
Hotel Style:
#21 Romantic Hotel in Chicago
#28 Luxury Hotel in Chicago
#30 Family Hotel in Chicago
#31 Business Hotel in Chicago
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