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The Westin Chicago River North

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#42 of 185 Hotels in Chicago
Certificate of Excellence
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1,705 Reviews from our TripAdvisor Community

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Showing 1,650: English reviews
Washington DC, District of Columbia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 26, 2013

During the last month, I've stayed in this hotel two separate weeks. The entire experience epitomized the genuineness and down-home goodness of the Midwest. The front desk, managers, hospitality desk staff (Sandra is awesome!), bellmen, cleaning staff, and particularly the concierge team (especially Diane Shugart) were some of the best I've ever encountered. The employees' smiles, service and courtesy were... More 

Helpful?
1 Thank kelphxpdx
Bryan W, Front Office Manager at The Westin Chicago River North, responded to this review

Dear kelphxpdx, We're truly proud to have been, and hopefully continue to be your home away from home. I will be sure to pass your kind words along to Sandra and Diane, as well as the rest of the team. As always it's our pleasure have you as our guest and I think that I speak for the entire team... More 

London
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 25, 2013

Here for a conference and I can recommend it highly. Smart public rooms, spacious guest rooms friendly staff. Location in centre of Chicago was also very useful especially for blues clubs. I had an SPG room.

Helpful?
Thank LondonJohnsy
Bryan W, Front Office Manager at The Westin Chicago River North, responded to this review

Dear LondonJohnsy, It was our pleasure to have hosted you during your recent business trip. I'm delighted to hear that you were able to take some time and unwind and enjoy some of the local blues clubs while you were here as well. The next time your travels bring you to Chicago we hope to welcome you back! Be well,... More 

Oakville, Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 23, 2013 credit card Amex Card Member Review

Nice hotel, good size rooms and a lounge with a great view. Perfect location for business or pleasure. Only reason it did not get 5 stars - very difficult to find entrance to hotel and soft drinks are not free in the hotel

Helpful?
1 Thank Shirish P
Bryan W, Front Office Manager at The Westin Chicago River North, responded to this review

Dear Shirish P, I'm thrilled to hear that you enjoyed your recent stay with us and were able to take advantage of our Westin Executive Club. We truly appreciate the gift of feedback that you have provided and I certainly hope that we will be able to welcome you back the next time your travels bring you to Chicago. Stay... More 

Fishkill
Level Contributor
153 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed October 23, 2013

I am a little prejudice because I was spending the marathon weekend with my daughter and spending time with my daughter is delightful. But, this was a very nice hotel. VERY clean. Nice staff. Nice menu in lobby lounge. We had the handicapped room which was roomy but I didn't really like the bathroom set-up. Other than that, the location... More 

Helpful?
Thank mayflower57
Bryan W, Front Office Manager at The Westin Chicago River North, responded to this review

Dear mayflower57, Thank you for sharing your recent experience with us. I'm happy to hear that you enjoyed your recent visit and I hope that you found success in your recent marathon run. I'm delighted to hear that we were able to be a part of this momentous occasion and we certainly hope that we will be able to welcome... More 

Illinois
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed October 20, 2013

We stayed here after attending a party nearby at Maggianos. This hotel is very nice, clean and updated. We had a room on the spg floor, comfortable bed, tall ceilings, large room and beautiful marbled washroom (and free bottled water!) You can't beat the location in the middle of everything, House of Blues across the street, and many upscale restaurants.

Helpful?
1 Thank TripTake1
Bryan W, Front Office Manager at The Westin Chicago River North, responded to this review

Dear TrippingKathy, We're proud to have been able to be your home away from home on your recent Chicago adventure. It sounds like you were able to take in many of the sights and sounds of Chicago and I'm delighted to hear that we were able to play a role in that. We look forward to welcoming you back the... More 

New York City, New York
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed October 19, 2013

I stayed at the Westin while in town for a quick two-day visit. It was super easy easy to get to from the airport, just a short walk from the blue line train that comes direct from O'Hare. Since my visit was short, I had only a backpack with me and when I arrived at 10:30am, had no problem checking... More 

Helpful?
1 Thank sunnyskies99
Bryan W, Front Office Manager at The Westin Chicago River North, responded to this review

Dear sunnyskies99, It was our pleasure to have you as our guest during your recent escape to Chicago. It certainly sounds like you had a great time and was able to refresh, renew, and reenergize and I'm delighted to hear that we were able to be a part of that. We're happy to have had you stay here as well,... More 

New York City, New York
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed October 18, 2013

Stayed here for a few days on business. Received the platinum member upgrade to a large suite. The room: the room was massive and beautiful. Large entryway with a wet bar, suitable for entertaining. Separate living room with a desk, chairs, chesterfield, TV. Large separate bedroom with lounger, TV, king size bed. Cavernous all marble bathroom with separate shower and... More 

Helpful?
1 Thank lamome108
Bryan W, Front Office Manager at The Westin Chicago River North, responded to this review

Dear amome108, I'm happy to hear that you enjoyed your recent stay with us and that one of our suites was able to play a part in your recent stay. We also truly appreciate the gift of feedback you've provided regarding housekeeping, breakfast options, as well as your platinum benefits. I will be sure to pass your comments along to... More 

New York City, New York
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed October 16, 2013

I did not stay at this hotel, but they were so nice to my brother in a situation that I thought I would write a review. My brother, wife, and I were in Chicago to run the marathon. After the race, we were all hurting, but my brother came down with a spell of dehydration and had to sit in... More 

Helpful?
Thank kscorreia
Bryan W, Front Office Manager at The Westin Chicago River North, responded to this review

Dear kscorreia, It was our pleasure to host your brother during his recent stay here. I'm sorry to hear about his dehydration spell but I'm happy to hear that Cameron was able to help accommodate in this time of need. We certainly pride ourselves on the level of service and understanding that our staff is able to provide and demonstrate... More 

Newark, New Jersey
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed October 16, 2013

Stayed for the Chicago marathon this past weekend. Everyone in Chicago from the race organizers, volunteers, spectators, residents, etc were just wonderful & the Westin staff were no exception! From the reception desk to the restaurant managers to housekeeping - everyone was courteous, warm, pleasantly smiling, AND HELPFUL. We arrived early - before noon - but our room was already... More 

Helpful?
Thank Runster
Bryan W, Front Office Manager at The Westin Chicago River North, responded to this review

Dear Runster, Thank you for taking the time to share your recent experience with us. It sounds like your recent Chicago escape to participate int he Chicago Marathon went well and we're delighted to have been a part of that. I hope that we will be able to welcome you back sometime soon and perhaps you'll be able to experience... More 

New York City, New York
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed October 15, 2013

My husband and I stayed here for four nights so that I could run the 2013 Chicago marathon. The location of the hotel is perfect. Lots of great restaurants, bars and stores within walking distance. Rarely had to take a cab. The hotel is very nice, and there's a new outdoor area off the bar that's really comfortable. We arrived... More 

Helpful?
Thank WorksforTravelMoney
Bryan W, Front Office Manager at The Westin Chicago River North, responded to this review

Dear WorksforTravelMoney, We're proud to have been your home away from home during the recent Chicago Marathon. I'm happy to hear that we were able to meet and exceed your expectations while also living up to the Westin brand that we're so very proud to be a part of. I hope that you were also able to not only meet,... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Kamehachi - Lobby Westin River North
Cuisines: Japanese, Sushi, Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Chicago River North allows guests a chance to experience relaxation and renewal while maintaining access to all of their favorite Chicago activities. ... more   less 

Additional Information about The Westin Chicago River North

Address: 320 N Dearborn St, Chicago, IL 60654-5010
Location: United States > Illinois > Chicago > Near North Side
Price Range: $208 - $604 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Chicago River North 4.5*
Number of rooms: 424
Reservation Options:
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Also Known As:
The Westin Chicago River North Hotel Chicago
Westin Chicago River North
Chicago Westin
Hotel Style:
#21 Romantic Hotel in Chicago
#30 Family Hotel in Chicago
#30 Luxury Hotel in Chicago
#31 Business Hotel in Chicago
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