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The Westin Chicago River North

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#40 of 185 Hotels in Chicago
Certificate of Excellence
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1,713 Reviews from our TripAdvisor Community

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Showing 1,656: English reviews
Pickering, Canada
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed at this hotel this past weekend and had a fabulous experience! The staff went above and beyond to assist us. The concierge and front desk staff were very helpful and knowledgeable with their suggestions for restaurants and attractions and were fabulous in their directions - even gave us a printed card with walking directions to a sought after... More 

Helpful?
Thank Dana M
Iowa City, Iowa
Level Contributor
196 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great location on the river. ask for a corner room overlooking it. Rooms on the corner are spacious. Nice lobby and outside bar. Nice service. valet parking. close to shopping. Don't order a side car drink. They were clueless.

Helpful?
Thank AKW52245
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

From our early check-in, friendly doormen, incredible front staff to the exceptional service received from Lisa T who is a gem of a concierge, this is a top notch hotel in a spectacular area of downtown Chicago. Lisa helped us out tremendously with spots to eat, how to get around and when we mentioned her name at places such as... More 

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Thank Jen J
Las Vegas, Nevada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

48 hour trip to Chicago to meet friends. Hadn't been in Chicago for 30 years. Hotel is on the Chicago River, right on the Chicago River Walk, a block or two from ticket booth for river cruises (the Architectural Tour is remarkably good) and Kayak Rentals. Staff at the hotel was surprisingly friendly and helpful. Our room was contemporary and... More 

Helpful?
Thank rogerc262
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Great service, food, location. Everyone was very helpful and thoughful. If we had any questions, they were able to answer them. We enjoyed the executive lounge and all of the people who worked there. We will stay here again.

Helpful?
Thank katherine a
Toronto, Canada
Level Contributor
9 reviews
5 of 5 stars Reviewed 6 days ago NEW

The hotel is located central to almost everything. The rooms were large and although they lacked sufficient drawer space housekeeping happily brought extra hangers. The concierge was amazing! She was friendly, cheerful and went out of her way to be helpful. She wa not afraid to admit that she did not know the answer to our question and took the... More 

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Thank nitweid
Elkhorn, WI
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed here for three nights in conjunction with a convention at McCormick Place. Staff at check in and throughout the stay were friendly and outgoing. Excellent health club on the second floor - with a great variety of cardio and strength training - equipment - four star in that regard.The health club - open 24 hours - also features... More 

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Thank Mike C
Rochester, New York
Level Contributor
77 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This was our second stay at the Westin Chicago Riverside, we were in town for a convention and liked what this hotel offered on our last visit so chose it again. We enjoyed the "green" option, opting out of house keeping and earning extra points for our next stay. Really enjoyed the 320 Riverbar and dining, another reason we booked... More 

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Thank mcmomny
Northbrook, Illinois
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We came for a weekend in the City to spend as tourists in our own city. The location along the river was exactly what we wanted. It was close enough to where we wanted to go without a car that we left at home as the $72.00 parking rate per night for guests was especially high. We were able to... More 

Helpful?
Thank Robert K
Los Altos, California
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

What a fantastic hotel. The location was amazing. I was here for a conference and in the evening I would walk along the river walk right outside the hotel: safe, clean and gorgeous. The hotel itself was wonderful: service was outstanding, the gym was well equipped, the beds were so comfortable I actually bought the pillows online. I am a... More 

Helpful?
Thank Julia K
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Kamehachi - Lobby Westin River North
Cuisines: Japanese, Sushi, Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Chicago River North allows guests a chance to experience relaxation and renewal while maintaining access to all of their favorite Chicago activities. ... more   less 

Additional Information about The Westin Chicago River North

Address: 320 N Dearborn St, Chicago, IL 60654-5010
Location: United States > Illinois > Chicago > Near North Side
Price Range: $204 - $613 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Chicago River North 4.5*
Number of rooms: 424
Reservation Options:
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Also Known As:
The Westin Chicago River North Hotel Chicago
Westin Chicago River North
Chicago Westin
Hotel Style:
#21 Romantic Hotel in Chicago
#28 Luxury Hotel in Chicago
#30 Family Hotel in Chicago
#31 Business Hotel in Chicago
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