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The Westin Chicago River North

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Traveler (467)
Room & Suite (430)
Dining (72)
Overview
  • Excellent57%
  • Very good31%
  • Average7%
  • Poor3%
  • Terrible2%
Travelers talk about
“executive club”(25 reviews)
“personal trainer”(50 reviews)
“chicago river”(157 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from The Westin Chicago River North
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Chicago River North
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Jul 29Jul 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,091)
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2,010 results
Traveler rating
1,121
611
157
67
54
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Time of year
LanguageEnglish
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1,121
611
157
67
54
Show reviews that mention
All reviewsexecutive clubpersonal trainerchicago riverheavenly bedgreat locationhouse of bluesfitness centerwithin walking distancethe loopvery nice hotelfree internetbusiness travelerlobby bargreat roomblue linefew blocksthe magnificent mile
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1 - 5 of 2,010 reviews
Reviewed 3 days ago

Fantastic central Riverwalk option for business or pleasure. This Westin is extremely well furnished with high quality room fittings. The beds are comfortable, the toiletries are actually nice to use, the air is clean and fresh and the property is just QUALITY. Highly recommend.More

Thank joneblaze
Response from SofiaWinkler, Guest Relations Manager at The Westin Chicago River NorthResponded 2 days ago

Dear Joneblaze, Thank you SO much for your positive feedback! I’m so glad your stay exceeded your expectations. We take our guest feedback very seriously and are always striving for 110%! We are very happy you enjoyed your stay with us, as well as our...More

Hotel's Favorite
Reviewed May 23, 2018

The Westin Chicago River North is in an excellent location. Its very convenient to walk around and there are several nice restaurants within walking distance from here. I was here on work, so stayed for 2N3D. Check in-Check out was quite comfortable.

1  Thank PushExplore
Response from WrenDahlfors, Guest Relations Manager at The Westin Chicago River NorthResponded May 31, 2018

Greetings PushExplore! Thank you for your response! We are delighted to hear you had a great stay with us. We look forward to your next trip to Chicago. Be Well, Wren

Reviewed 4 days ago

I stayed here for business. The hotel is centrally located and the service and room was excellent. I was given a king room with a view of the Chicago which was very nice. I will defiantly book this hotel for any future visits to Chicago.

Thank alexsnow06
Response from SofiaWinkler, Guest Relations Manager at The Westin Chicago River NorthResponded 3 days ago

Dear Alexsnow06, Thank you for choosing to stay at the Westin River North during your recent visit to Chicago! We truly appreciate your positive feedback and look forward to welcoming you back again in the future. Sofia Winkler Guest Experience Specialist

Reviewed 1 week ago via mobile

We had a lovely weekend for my nieces wedding. Service was refreshing, our room was fabulous overlooking th he river, and the location cannot be beat! The food in their restaurant was very good, with a wonderful italian restaurant across the street.

Thank chicagoconnie
Response from pchurch, Manager at The Westin Chicago River NorthResponded 1 week ago

Thank you for the great review, I will certainly share with our team. All the best pc Paul Church Director Of Operations THE WESTIN CHICAGO RIVER NORTH .

Reviewed 1 week ago

Hotel is beautifully remodeled. Staff was great however their was confusion about the Executive Club Happy Hour with appetizers. We were told wine and beer would be complimentary and mixed drinks $5. No alcohol was free and the beer and wine was $5 each and...More

Thank Linda S
Response from pchurch, Manager at The Westin Chicago River NorthResponded 1 week ago

Thank you for the great review, I will certainly share with our team. Congratulations on your milestone birthday!! All the best pc Paul Church Director Of Operations THE WESTIN CHICAGO RIVER NORTH

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Center with Gym / Workout Room
Free Internet
Pool
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Pool
Spa
Details
Price range
$261 - $743 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#44 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$261 - $743 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Romantic Hotel in Chicago
#27 Family Hotel in Chicago
#31 Business Hotel in Chicago
#44 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (467)
Room & Suite (430)
Dining (72)
Pool & Beach (15)
Amenities (90)
Business Center & Event Rooms (19)
Questions & Answers
Ask a question
hurray_for_bassets
June 21, 2018|
AnswerShow all 6 answers
Response from pchurch | Property representative |
Yes you can request a fridg.
0
Votes
FirstClassVegetarian
December 18, 2017|
Answer
Response from Raphael L | Reviewed this property |
I cannot answer as I don’t work for Trip Advisor. They also may not publish deleterious information unless they have corroborated from at least three sources; that is solely speculation.
0
Votes
Beckytexasusa
August 8, 2017|
AnswerShow all 6 answers
Response from FirstClassVegetarian | Reviewed this property |
THIS HOTEL HAS BED BUGS. I'm reporting it here because TA refuses to publish my review.
0
Votes
Room Tips
"If you want a city view, make sure you get a full city view. There are a lot of buildings around the hotel..."
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"verify your room before you leave the front desk"
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"Even numbers face the river more than the odd numbers"
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"None! I would not recommend it. Especially for a minority."
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