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The Westin Chicago River North

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#41 of 189 Hotels in Chicago
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The Westin Chicago River North
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1,747 Reviews from our TripAdvisor Community

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Showing 1,687: English reviews
Rochester, Minnesota
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I stayed here for business and was so pleased with the whole experience! Compared to other hotels I've stayed at in Chicago these are so spacious and have phenomenal views. There is a full bedroom with chaise along with hallway area and large bathroom. The room also has two large full length mirrors which is always a plus. The location... More 

Helpful?
Thank eaholy
Mount Pleasant, South Carolina
Level Contributor
613 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Perfectly located for business and pleasure, the Westin Chicago River North never fails to please. Attentive staff, clean and neat rooms with all the bells and whistles. Request a room that overlooks the river. Amazing views.

Helpful?
Thank RMGTravel
Management response:

Greetings RMGTravel! Thank you for your kind words! Our location in River North provides those who stay with us with stunning views of the city. I am delighted to hear you enjoyed it. Thank you for sharing, and we hope to see you again soon! Be Well, Francisco Fonseca More 

Whitby, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

This was a beautiful hotel in a great part of town. We thoroughly enjoyed walking right across the street and having a beer / listening to great musicians at the House of Blues. Blues Brother fans will thoroughly enjoy this as well as the photo ops provided by the life size Jake and Elwood statues. have a cold beer and... More 

Review collected in partnership with Amoma.com

Helpful?
Thank Randy G
Management response:

Hello Randy G. Thank you for leaving such a kind review of your experience at The Westin Chicago River North! It was a pleasure having you as our guest during your time in the Windy City. Our convenient location allows ours guests to experience the best of downtown Chicago. I am delighted to hear that you were able to listen... More 

Tulsa, Oklahoma
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

From check in to check out this hotel was great. The rooms were large the beds were extremely comfortable. Very quick access to everything. Much better than other hotels we use for business travel. I would definitely come back here.

Helpful?
Thank Samarden7
Management response:

Greetings Samarden7! I am delighted to hear that you enjoyed your stay at The Westin River North. On Behalf of myself and our entire team, it was a pleasure having you stay with us. Please reach out to me so I can assist with your future Business Travel needs: Francisco.fonseca@starwoodhotels.com Be Well, Francisco Fonseca More 

Pittsburgh, Pennsylvania
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I'm an SPG member so I enjoy staying at their properties when I travel as I know what to expect. This was by far one of the most well kept rooms I've stayed in. Furniture was all in great shape, no dirty spots I could see. And really, that's all I'm asking for when I stay in a hotel. We... More 

Helpful?
Thank Chelsea R
Emily B, Westin Experience Specialist at The Westin Chicago River North, responded to this review

Greetings Chelsea R, Nothing makes me happier than when we not only meet our guest’s expectations, but exceed them as well. This is something that our entire team strives for each and every day, as everyone at The Westin Chicago River North is committed to providing excellent service to those who choose to renew with us. Than you kindly for... More 

Shanghai Region, China
Level Contributor
171 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is located within an easy 10 minute walking distance to the Metro station, including the Blue Line. And within a couple of blocks, there are many restaurants and bars available for various dining options. The rooms are spacious, decoration is classic, lighting is fine. and the view of the River is very nice. The bathroom is of good... More 

Helpful?
Thank touchdownjj
Emily B, Westin Experience Specialist at The Westin Chicago River North, responded to this review

Good Afternoon touchdownjj, We thank you very much for the delightful review that you posted on TripAdvisor. It was our pleasure to have exceeded your expectations. We are most grateful for all of your kind words regarding our property and team. We thank you for staying with us and we look forward to your speedy return. Be Well, Emily Bertran More 

Kalamazoo County, Michigan
Level Contributor
72 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Hotel has a great location facing the river. Rooms are spacious, clean, and some have magnificent views. Bar has a great view towards the river, but after being told to sit anywhere, there was no service in 30 minutes and so we just left; nobody seemed to care...

Helpful?
Thank Mihai D
Emily B, Westin Experience Specialist at The Westin Chicago River North, responded to this review

Greetings mihai d, Thank you for providing me with the gift of feedback. I will make sure this feedback is shared with our team, as we strive to create a flawless experience for those who choose to renew with us. Be Well, Emily Bertran More 

Buffalo, New York
Level Contributor
112 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Perfect place to watch them dye the river green for St Patrick's day! The Hotel is centrally located and an easy walk to just about anything. It is clean and comfortable and the staff was very friendly and helpful. There is both underground and lot parking (quite expensive). Beautiful view!!!

Helpful?
Thank 5mamabear
Emily B, Westin Experience Specialist at The Westin Chicago River North, responded to this review

Good Afternoon 5mamabear, We are delighted to hear you were able to enjoy a renewing stay with us at The Westin Chicago River North. On Behalf of me and our entire time, it was a pleasure having you as our guest. Be Well, Emily Bertran More 

Dallas, Texas
Level Contributor
200 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I love this hotel. It's not that the rooms are are great (they are perfectly fine) or the dining is wonderful (it's all good). This hotel is right on the river, surrounded by your choice of the best restaurants in Chicago, and just a few blocks from Michigan avenue and some of the best shopping in the world. When I... More 

Helpful?
Thank wetraveler73
Emily B, Westin Experience Specialist at The Westin Chicago River North, responded to this review

Good Afternoon wetraveler73, Our convenient location, staff members, and well-appointed rooms make The Westin Chicago River North a great choice to spend a Windy City weekend. We look forward to welcoming you back for any future stays. Be Well, Emily Bertran More 

Ca
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderfully comfortable hotel with all the amenities. Also located in the middle of all the action and sitting right on the Chicago River with wonderful views. Couldn't have worked out better for us. Easily could walk to many restaurants and night life spots. Easy to get around to attractions. Just blocks to get onto architectural tour boat which is highly... More 

Helpful?
Thank bkcangel
Emily B, Westin Experience Specialist at The Westin Chicago River North, responded to this review

Greetings bkcangel, Nothing makes me happier than when we not only meet our guest’s expectations, but exceed them as well. This is something that our entire team strives for each and every day, as everyone at The Westin Chicago River North is committed to providing excellent service to those who choose to renew with us. Than you kindly for sharing... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Kamehachi - Lobby Westin River North
Cuisines: Japanese, Sushi, Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Chicago River North allows guests a chance to experience relaxation and renewal while maintaining access to all of their favorite Chicago activities. ... more   less 

Additional Information about The Westin Chicago River North

Address: 320 N Dearborn St, Chicago, IL 60654-5010
Location: United States > Illinois > Chicago > Near North Side
Price Range: $177 - $596 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Chicago River North 4.5*
Number of rooms: 424
Reservation Options:
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Also Known As:
The Westin Chicago River North Hotel Chicago
Westin Chicago River North
Chicago Westin
Hotel Style:
#21 Romantic Hotel in Chicago
#29 Luxury Hotel in Chicago
#30 Family Hotel in Chicago
#31 Business Hotel in Chicago
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