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The Westin Chicago River North

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320 North Dearborn Street, Chicago, IL 60654-5010
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$299
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Traveler (544)
360
Panoramas (10)
Room & Suite (422)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Chicago River North
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#88 of 213 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
The Westin Chicago River North allows guests a chance to experience relaxation and renewal while maintaining access to all of their favorite Chicago, Illinois' activities. Discover our ideal setting in Chicago's popular River North neighborhood near restaurants and art galleries, and just steps from the Magnificent Mile and Millennium Park.
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Room & Suite (422)422
Full view
Property amenities
Valet parking
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Patio
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Paid private parking on-site
Wifi
Paid wifi
Sauna
Restaurant
Breakfast in the room
Happy hour
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Safe
VIP room facilities
Iron
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
City View
Languages Spoken
English, Russian, Spanish, Arabic and 5 more
Hotel links
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2,241Reviews26Q+A100Room tips
Traveler rating
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Popular mentions
Jana T wrote a review Jun 2020
35 contributions74 helpful votes
This was a great spot to stay. It’s walking distance to the magnificent mile and many great restaurants. The rooms are small but that’s to be expected in any large city hotel. Everything was clean and staff was helpful.
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Date of stay: October 2019Trip type: Traveled as a couple
4 Helpful votes
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Txleener wrote a review Mar 2020
Frisco, Texas21 contributions11 helpful votes
This hotel was exactly where you want be, to enjoy Chicago. We had a room overlooking the Chicago River and really enjoyed the lights of the city at night too. Lisa, the concierge gave us perfect advice, from which restaurants to go to, and which ones to avoid. James was so kind and helpful too. Everything was very clean and we felt safe and secure. I highly recommend this property!
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Date of stay: March 2020
Location
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: Ask for a high room with a view of the River!
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1 Helpful vote
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Response from SofiaWinkler, wes at The Westin Chicago River North
Responded Mar 17, 2020
Dear Guest, It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Westin Chicago River North and we hope you choose to create more memories here whenever your travels bring you back to Chicago. Sincerely, SOFIA WINKLER Guest Experience Specialist Front Office sofia.winkler@westin.com
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Vikings Fan wrote a review Mar 2020
1 contribution1 helpful vote
James at the front door of the hotel was awesome! Smiling, laughing joking with us - so welcoming from first time we stepped out of the vehicle to the time we got in to go back home. Totally recommend this hotel.
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Date of stay: February 2020
Rooms
Cleanliness
Service
1 Helpful vote
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Response from SofiaWinkler, WES at The Westin Chicago River North
Responded Mar 4, 2020
Dear Guest, It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Westin Chicago River North and we hope you choose to create more memories here whenever your travels bring you back to Chicago. Sincerely, SOFIA WINKLER Guest Experience Specialist Front Office sofia.winkler@westin.com
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Jmorelli124 wrote a review Feb 2020
37 contributions27 helpful votes
Thank you for a wonderful visit to Chicago’s Westin River North Hotel. There are 15 Bonvoy properties in Chicago and this one has the best location. Great city views and spacious rooms. The staff is amazing: Alexander FRONT DESK MANAGER and Natisha and Phillipe Front Desk Agents extraordinares. Many many thanks, I will definitely return. Jo Anne Morelli Ambassador Elite
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Date of stay: February 2020Trip type: Traveled with family
1 Helpful vote
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Response from SofiaWinkler, WES at The Westin Chicago River North
Responded Mar 4, 2020
Dear Jo Anne, Thank you for choosing the Westin Chicago River North for your recent travels to Chicago. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon! Sincerely, SOFIA WINKLER Guest Experience Specialist Front Office sofia.winkler@westin.com
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MVMA25 wrote a review Feb 2020
West Tisbury, Massachusetts102 contributions23 helpful votes
This is a good hotel in a central place just North of the Loop. The rooms are spacious and pleasant. One restaurant in the hotel which is 1/2 Sushi and 1/2 Sort:// of American. Restaurant plates are kind of strange and hard to Jeep silverware on the plate. Good elevators. OK Executive lounge. Pleasant staff. Good rates in the off-season. Very good bathrooms but tub showers.
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Date of stay: February 2020Trip type: Traveled solo
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Response from SofiaWinkler, Manager at The Westin Chicago River North
Responded Feb 12, 2020
Mvma25, We are delighted to have been your chosen hotel during your recent stay in Chicago. It was truly a pleasure to serve you. Sincerely, SOFIA WINKLER Guest Experience Specialist Front Office sofia.winkler@westin.com
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Previous
PRICE RANGE
$211 - $621 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin chicago river north hotel chicago, westin chicago river north, chicago westin
LOCATION
United StatesIllinoisChicagoCentral / Near North Side
NUMBER OF ROOMS
424
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Frequently Asked Questions about The Westin Chicago River North
Which popular attractions are close to The Westin Chicago River North?
Nearby attractions include Drunk Shakespeare (0.3 miles), Chicago River (0.09 miles), and Goodman Theatre (0.2 miles).
What are some of the property amenities at The Westin Chicago River North?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Westin Chicago River North?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Chicago River North?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Westin Chicago River North?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to The Westin Chicago River North?
Conveniently located restaurants include Doughnut Vault, Bavette's Bar & Boeuf, and Do-Rite Donuts & Chicken.
Are there opportunities to exercise at The Westin Chicago River North?
Yes, guests have access to a fitness center and a sauna during their stay.
Is The Westin Chicago River North located near the city center?
Yes, it is 0.7 miles away from the center of Chicago.
Are any cleaning services offered at The Westin Chicago River North?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Chicago River North?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Chicago River North offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.