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The Westin Chicago River North

#42 of 185 Hotels in Chicago
Certificate of Excellence
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1,688 Reviews from our TripAdvisor Community

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Showing 1,636: English reviews
Cancun, Mexico
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

I have always been a mayor fan of Westin and this hotel is another great example of great things working together. Every member of the staff was always ready to help us with any concern, the executive lounge is another great asset so please follow my advice and try to get access without forgetting the incredible servers there offering you... More 

Helpful?
Thank marianmor
minneapolis, mn
Level Contributor
230 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We are repeat guests at the Westin River North and choose it because it is upscale without being outrageously expensive or pretentious, and it is very central yet away from Michigan Ave. foot and street traffic. The downside for us is parking, but that is a problem in most city hotels. We had breakfast in the executive lounge on the... More 

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Helpful?
Thank nonamesforme
Washington DC, District of Columbia
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Westin Chicago River North and I have nothing but good things to say. The room was very nice. The location was close to most things we wanted to see and for those that were further it was close to the L. We took the L to and from that airport and it is only a couple... More 

Helpful?
Thank Stan J
Texas
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good central location. Short walk to Grant Park. About 4 blocks to Redline train which we took to Wrigley Field for a game. We had a river view room which was a beautiful view. The room was comfortable. The pillows were a little flat. I parked one block north in a public garage. If I stayed again I'd use valet... More 

Helpful?
Thank Geoff R
Maple Grove, Minnesota
1 review
5 of 5 stars Reviewed 3 days ago NEW

Booked trip just 5 days before we arrived. The location was perfect. I loved watching activity on the water and the Riverwalk is great for runs, walks or just hanging out at the various restaurants on the Walk. Room was great, had great sleep Very nice, quiet and dark. Asked for no room service one day and they obliged. Didn't... More 

Helpful?
Thank sarakcevans
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed in a block of rooms reserved for our son's wedding. The rooms were very clean and had very comfortable beds! I was sick with bronchitis when we were there, thankfully room service took great care of me with hot tea and honey. The location is great, close to everything! I look forward to staying at this Westin whenever... More 

Helpful?
Thank Debbie V
San Francisco, California
Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago NEW

Whatever you do, don't book this horrible hotel! And avoid Terry the night manager at all costs (unless you want to be lied to and screamed at). I booked this hotel for a two day business trip, but forgot to include my Starwood Gold number in the reservation. After traveling several hours, I arrived at the property around 11 pm.... More 

Helpful?
Thank VLASF
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed at the Westin Chicago River North. We found the front desk staff very pleasant and helpful. The rooms were nice, clean and comfortable. We ate at the 320 restaurant a couple of times. The food was very good and the service was excellent. The view was fabulous from our room and I loved the city. The river was... More 

Helpful?
Thank Kmartkatie
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Recently stayed at the Westin River North. Fidel, our Bell Capitan, was absolutely extraordinary. We were on our way to dinner only to discover a pop-up thunderstorm. He was not about to have our evening ruined, so he gave us his umbrella to ensure we didn't get wet. WOW. He didn't have to do that....but he did and we'll not... More 

Helpful?
Thank LinnyDa
Omaha, Nebraska
1 review
5 of 5 stars Reviewed 1 week ago

I travel to many places and feel obligated to mention how great the staff at this hotel is. If you are looking for a nice hotel and friendly staff, this is the place for you. I can not say enough about how nice the staff is at this location. They are doing a great job and the management should be... More 

Helpful?
Thank skovsende
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Kamehachi - Lobby Westin River North
Cuisines: Japanese, Sushi, Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Westin Chicago River North allows guests a chance to experience relaxation and renewal while maintaining access to all of their favorite Chicago activities. ... more   less 

Additional Information about The Westin Chicago River North

Address: 320 North Dearborn Street, Chicago, IL 60654
Location: United States > Illinois > Chicago > Near North Side
Price Range: $231 - $561 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Chicago River North 4.5*
Number of rooms: 424
Reservation Options:
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Also Known As:
The Westin Chicago River North Hotel Chicago
Westin Chicago River North
Chicago Westin
Hotel Style:
#21 Romantic Hotel in Chicago
#29 Luxury Hotel in Chicago
#30 Family Hotel in Chicago
#31 Business Hotel in Chicago
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