We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

The Westin Michigan Avenue Chicago

#58 of 185 Hotels in Chicago
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Westin Michigan Avenue Chicago
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

2,136 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for The Westin Michigan Avenue Chicago
See the most recent reviews
Showing 2,043: English reviews
Poplar Branch, North Carolina
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed February 25, 2013

We have spent Christmas for the past 5 yrs in Chicago because my Husband is a GREAT BEARS FAN and he has roots in Chicago , we live in North Carolina. 3 of the years we stayed at the Westin because it is reasonably priced, has the best location for shopping and dining in the downtown area, and the staff... More 

Helpful?
Thank OBXEASYRIDER
westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Hello OBXEASYRIDER, Thank you so for taking the time to let us know about your stay! I absolutely love that you have been coming back every holiday season, hopefully taking advantage of the shopping in the area. We cannot wait to welcome you back this year; Definitely GO BEARS! Thanks, Mark More 

Ishpeming, Michigan
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed February 25, 2013

We took a weekend trip to Chicago with my husband, 2 small kids, and parents in mid-February. We used the valet parking service (which was included in our rate), and found it to be very convenient. The location is great right off of Michigan Ave next to the John Hancock building. The bar/restaurant within the hotel is pricey (but should... More 

Helpful?
Thank UPtravler
westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Hello UPTravler, I am glad you found such a great deal and allowed us to be a part of your trip to Chicago. I would definitely like to make sure you come back and give us the opportunity to make our home your, home away from home. The next time you are going to be in the Chicago area please... More 

Chicago
1 review
5 of 5 stars Reviewed February 21, 2013

We went here for my sister's bachelorette party and Kira, the concierge was incredibly helpful! She gave us a number of tips for what to see and do around the city as well as passes to various clubs and some games and things for the room. The location can't be beat, either, with its proximity to Michigan Ave. shopping and... More 

Helpful?
Thank Kate N
westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Hi Kate N, I am extremely saddend to hear that your stay with us was less than perfect. I hope you accept my sincerest apology for all the negative experiences you had. The amount of time you had to wait to check-in and the fact that you had a hard time navigating our lobby is unacceptable! Please feel free to... More 

Toulouse, France
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 20, 2013

This hotel is in a fantastic location on mic avenue. I had a great time here so am biased but would highly recommend this place as a good spot for dining, shopping and touristy stuff. The only criticism perhaps is that it is a bit lacking in character

Helpful?
1 Thank 458bob
westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Hello 438Bob, Thank you so much for taking the time to share about your stay! It's fantastic to hear that our location is was extremely convenient for you and hope others will feel the same way. If you have any ideas on how we can improve, please feel free to let me know at mark.serrano@westin.com. Thank You, Mark More 

St. Louis
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed February 18, 2013

My wife and I arrived around 6:30pm on a typically frigid winter night. From the moment we arrived, we were a bit miffed at the service. Valeting the car was a mess. Their was one valet person/bellman and he simply took our stuff and walked inside. My wife followed, but I wasn't comfortable leaving the car running with the keys... More 

Helpful?
2 Thank Andrew P
westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Hi Andrew P, On behalf of myself and my fellow associates please accept our sincerest apologies. It is very discouraging to hear that so many things were wrong with your experience and do appreciate the time you took to let us know what we can do to improve. Please feel free to discuss in further detail with our Front Office... More 

Ridgefield
Level Contributor
94 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed February 16, 2013

Located at 909 N Michigan Ave this hotel is a great location, close to everything on the north end of the Magnificent Mile. Rooms are large and comfortable,ask for a room on the South West corner,you will have a grand view of Michigan Ave as well the Water Tower. Staff very helpful and professional.

Helpful?
Thank Clyde B
westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Hi Clyde B, Thank you so much for coming to visit our wonderful city and allowing us to be a part of your journey! I'm glad you got to enjoy the surroundings and beautiful views the city has to offer. Please be sure to come back and visit. Thanks, Mark More 

Denver, Colorado
2 reviews
5 of 5 stars Reviewed February 13, 2013

I travel often to Chicago, and this is my first-choice business hotel. The rooms are spacious and comfortable. The location is spectacular for its wide variety of restaurants within walking distance, and proximity for outside jogging up and down the Navy Pear and Oak Beach. The service is warm and personal. After staying at the property on several occasions, I... More 

Helpful?
Thank Ken A
westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Hello Ken A, Thank you so much for taking time out of your day to share! We absolutely love having you as part of our family. We look forward to welcoming back to your home away from home! Thank You, Mark More 

san francisco
Level Contributor
164 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed February 11, 2013

This is an older hotel which has gone through a number of renovations. For the most part the renovations are cleanly designed with not a lot of fussiness in decor or layout - and that's good. The room was typical Westin, the signature Heavenly Bed is there, but wasn't all that impressive - perhaps we're just too used to them... More 

Helpful?
Thank SFworldtraveller
westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Hello SFworldtraveller, Thank you for the feedback. We appreciate your input, and we hope that you will give us another try. Safe travels! Be well, Kristin More 

St. Paul, MN
Level Contributor
56 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed February 11, 2013

If you want to lay awake and listen to the doors of slamming and your neighbors being amorous, this is the hotel for you. And since I was staying as part of a conference, I discovered that my experience wasn't unique, either. Perhaps there was a baby-making conference in town, too? The Westin used to be known for its comfortable... More 

Helpful?
Thank latte4me
westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Hi Latte4Me, Thank your for staying with us! We are very sorry to hear about the problems you experienced during your stay. We definitely appreciate you taking the time to let us know what we can do to improve. We would love the opportunity to provide you with a comforting accomodation in which you can relax. Please let us know... More 

Miami Beach, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 11, 2013

Do not stay here if you are coming with a group. We recieved a pink slip from security at 5 pm just after checking in saying that we were too loud. At midnight as we sat in the room and talked, security came back threatening to kick us out. We were talking at a normal volume and not even moving.... More 

Helpful?
1 Thank DJDrew34439
westinmichave, Manager at The Westin Michigan Avenue Chicago, responded to this review

Dear DJDrew34439, I would like to thank you for choosing to stay here at the Westin Michigan Avenue. On behalf of the team and myself please accept our sincerest apology. It is very disappointing to hear that your experience was less than perfect. We do appreciate feedback and always seek to improve, please feel free to contact us at 01030FrontOffice@westin.com... More 

Questions? Get answers from hotel staff and past guests. Ask a question

492 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (317)
Viewed
Room/Suite (103)
Viewed
View from Room (35)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (39)
Viewed
Dining (6)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (27)
Viewed
Other (104)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (148)
Viewed
Amenities (25)
Viewed
Crown Suite (57)
Viewed
Double Full Room (27)
Viewed
The Hotel (39)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Room/Suite (4)
Viewed
Dining (3)
Viewed
Hotel & Grounds (2)
Viewed
Business Center/Function Rooms (4)
Viewed
Pool/Beach Area (5)
Viewed
Bathroom (1)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Chicago hotels
Magnificent Mile
The Drake Hotel
The Drake Hotel
#61 of 185 in Chicago
4.0 of 5 stars 3,200 reviews
Gold Coast
The Tremont Chicago Hotel at Magnificent Mile
Magnificent Mile
Omni Chicago Hotel
Omni Chicago Hotel
#34 of 185 in Chicago
4.5 of 5 stars 2,762 reviews
Show Prices
Show Prices
Show Prices
Near North Side
The Westin Chicago River North
Magnificent Mile
InterContinental Chicago
InterContinental Chicago
#78 of 185 in Chicago
4.0 of 5 stars 3,575 reviews
Streeterville
Millennium Knickerbocker Hotel Chicago
Show Prices
Show Prices
Show Prices

Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Babysitting
Official Description (provided by the hotel)
The Westin Michigan Avenue Chicago is on the Magnificent Mile across from Bloomingdale's and the upscale shops of Water Tower Place. The exhilarating excitement of Chicago is at our doorstep. ... more   less 

Additional Information about The Westin Michigan Avenue Chicago

Address: 909 N. Michigan Ave., Chicago, IL 60611
Location: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: $186 - $521 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Michigan Avenue Chicago 4.5*
Number of rooms: 752
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA, Expedia, Hotels.com, Hotwire, Priceline, Odigeo, getaroom.com, Travelocity, Agoda and Jetsetter so you can book your The Westin Michigan Avenue Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Michigan Avenue Chicago Hotel Chicago
Westin Michigan Ave Hotel Chicago
Westin Chicago
Chicago Westin
Westin Michigan Avenue Chicago
Hotel Style:
#16 Green Hotel in Chicago
#21 Spa Hotel in Chicago
#36 Luxury Hotel in Chicago
#75 Family Hotel in Chicago
#77 Romantic Hotel in Chicago
#85 Business Hotel in Chicago
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay