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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
I have had the pleasure of staying at the Westin on Michigan Avenue in Chicago several times in the last year. I am always greeted as a returning friend. The staff does everything in their power to meet my needs. Service is always present with...More
I've been to the Westin in Michigan Avenue for the first time as a business trip in April 2017.
Overall a great experience. Check-in procedure was quick and well handled.
You feel very comfortable from the moment you walk in. there is a large lobby...More
1 Thank Johnny M
Response from Hartmut O, Director of Operations at The Westin Michigan Avenue ChicagoResponded April 26, 2017
Great to read that you enjoyed your overall stay and thank you for the gift of feedback. We will review the Make a Green Choice program with the team and make sure we communicate it well at check-in, besides the hangar in the room. The...More
I've been in hundreds of hotel rooms and have never left anything behind. Unfortunately there's a first for everything. I left behind one of my best suits and dress shirts. I called the hotel and was put through to Holly. She immediately tracked the suit...More
The front desk staff went out of their way to make our stay special. When they learned of my daughters birthday, they sent a gift package up to the room and with a signed card by everyone at the front desk. We enjoyed our suite...More
The location was great surrounded by the shops on Michigan Avenue. The service was fantastic - they accommodated us for an extra night last minute and did not raise the rate. The hotel lived up to high Westin expectations.
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
Amenities
Top amenities
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Spa
Details
Price range
$188 - $476 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#16 Green Hotel in Chicago
#17 Spa Hotel in Chicago
#32 Luxury Hotel in Chicago
#75 Family Hotel in Chicago
#77 Romantic Hotel in Chicago
#85 Business Hotel in Chicago
Room types
Suites ,
Non-Smoking Rooms
Number of rooms
752
Reservation Options
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Location
United States >
Illinois >
Chicago >
Magnificent Mile / Near North Side
Also Known As
The Westin Michigan Avenue Chicago Hotel Chicago ,
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale.
...More
Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Does anyone know if the hotel is undergoing any renovation or construction? Or is there construction going on in the area?
May 3, 2017|
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Response from Degustando-Baja | Reviewed this property |
Hi... My vivir was last october and i didn´t noticed any construction. My best suggestion would be to call the hotel and ask.
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CaribbeanSoul72
Do rooms have DVD players, or can one be brought in & connected to TV?
March 20, 2017|
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Response from jshepp9966 | Reviewed this property |
Check and call the concierge at the hotel for that answer.only used the tv while I was staying
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CaribbeanSoul72
Are there small refrigerators in the rooms? If not, can you have one brought in? I will be staying there with a toddler & need to have drinks available.
March 20, 2017|
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Response from Daniel K | Reviewed this property |
yes, very nice accommodations with frug too.
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Room Tips
"Pick a high floor facing either N S. There are some great views as you get higher up. One of the bell men..."
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United States