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Room & Suite (555)
Dining (49)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 07/20/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Michigan Avenue Chicago
Updated 07/20/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#74 of 220 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
The Westin Michigan Avenue Chicago is on the Magnificent Mile in downtown Chicago, Illinois across from Bloomingdale's and the upscale shops of Water Tower Place. The exhilarating excitement of Chicago is at our hotel's doorstep.
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Property amenities
Paid public parking nearby
Wifi
Fitness Center with Gym / Workout Room
Coffee shop
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Parking garage
Paid wifi
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Fireplace
Housekeeping
Interconnected rooms available
Room service
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
164Restaurantswithin 0.3 miles
65Attractionswithin 0.3 miles
Contact
909 North Michigan Avenue, Chicago, IL 60611
Getting there
ChicagoChicago L7 min
GrandChicago L12 min
Rental CarsSee rental cars from $36/day
3044Reviews31Q+A100Room tips
Reviews
Traveler rating
- 1,453
- 849
- 429
- 179
- 134
Time of year
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Popular mentions
After being assured we could get early checkin once we arrived we told it was first come first serve to do so. (we ended up arriving a half hour early for regular check in time) Had to wait until 3:00. Once getting room noticed the lampshade had stains on it. (blood?) Room was small and overpriced. Air conditioning barely worked and water pressure in shower was very weak. Will never stay here again.
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Date of stay: September 2021Trip type: Traveled as a couple
Helpful
Response from Westin Management, Other at The Westin Michigan Avenue Chicago
Responded 1 week ago
We would like to get more information regarding your stay. Please reach out to CHIWIfrontoffice@marriott.com. We look forward to discussing and hearing your feedback. Be well,
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If you're a tourist or have business in the area and you've decided on this neighborhood, the Westin Michigan Avenue is an excellent option. The rooms are clean and comfortable, the lobby is modern, and the staff I encountered was very friendly and helpful. For the dates I stayed, I also found the price to be much more reasonable than some nearby properties that I knew were equal or inferior.
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Date of stay: August 2021Trip type: Traveled on business
Rooms
Cleanliness
Service
Helpful
The location is great and the staff was very nice. Our room was nice, also, although it could have been a bit more clean. Common areas are nice. There is a small "grab and go" place with snacks but no open restaurants in the hotel. We had a nice stay
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Date of stay: August 2021Trip type: Traveled as a couple
Helpful
I like the location of this hotel a lot. You can walk everywhere! And you are right on the river too. I had lovely views out my window and the hotel was very clean and nice. I’d go backs gain for sure. You have to ask them specifically if you want your room cleaned but this may be an eco friendly thing.
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Date of stay: July 2021Trip type: Traveled with friends
Helpful
I'm a bit confused by the barely-four star rating and some of the reviews hating on this place. We stayed here this past weekend and the property was nothing short of immaculate. Also some of the best front desk staff I've encountered in quite a while. The restaurant was closed however there are plenty of other options in the neighborhood and in my opinion you should only eat at a hotel restaurant as a last resort anyway. Definitely one of the better Westin properties I've stayed at.
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Date of stay: June 2021
Value
Location
Service
1 Helpful vote
Helpful
PRICE RANGE
$186 - $481 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin michigan avenue chicago hotel chicago, westin michigan ave hotel chicago, westin chicago, chicago westin, westin michigan avenue chicago
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / Magnificent Mile
NUMBER OF ROOMS
752
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Claim Your Listing Frequently Asked Questions about The Westin Michigan Avenue Chicago
Which popular attractions are close to The Westin Michigan Avenue Chicago?
Nearby attractions include Lookingglass Theatre Company (0.1 miles), Fourth Presbyterian Church (0.08 miles), and American Girl Place Chicago (0.07 miles).
What are some of the property amenities at The Westin Michigan Avenue Chicago?
Some of the more popular amenities offered include a fitness center, a spa, and room service.
Which room amenities are available at The Westin Michigan Avenue Chicago?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at The Westin Michigan Avenue Chicago?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to The Westin Michigan Avenue Chicago?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Pierrot Gourmet, and The Lobby.
Are there opportunities to exercise at The Westin Michigan Avenue Chicago?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Westin Michigan Avenue Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Michigan Avenue Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Michigan Avenue Chicago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Michigan Avenue Chicago?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Westin Michigan Avenue Chicago?
Many travelers enjoy visiting Garfield Park Conservatory (4.9 miles), The Rookery Building (1.5 miles), and Macy's on State Street (1.1 miles).