We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Michigan Avenue Chicago

avatar-imageavatar-imageavatar-image
Traveler (903)
Room & Suite (599)
Dining (78)

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#105 of 207 hotels in Chicago
Location
4.8
Cleanliness
4.2
Service
4.2
Value
3.8
GreenLeaders Silver level
The Westin Michigan Avenue Chicago is on the Magnificent Mile in downtown Chicago, Illinois, across from Bloomingdale's and the upscale shops of Water Tower Place. The exhilarating excitement of Chicago is at our hotel's doorstep. Please make the most of our location on the Magnificent Mile with a full day of activities, then reset at our Body Rituals Boutique Spa. Other hotel amenities include a WestinWORKOUT® Fitness Studio. Plan thoughtful downtown meetings and celebrations in more than 37,000 square feet of well-appointed event space, boasting natural light, custom catering, and expert guidance. Find your respite in spacious hotel rooms and suites featuring sweeping views, a Heavenly® Bed, and relaxing bath amenities. Elevated experiences await on the Magnificent Mile at The Westin Michigan Avenue Chicago.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Car hire
Conference facilities
Paid public parking nearby
Paid wifi
Restaurant
Breakfast available
Vending machine
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Waxing services
24-hour security
Convenience store
Executive lounge access
Newspaper
Non-smoking hotel
ATM on site
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Show more
Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
Show more
Room types
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Spanish, Chinese
3,122Reviews32Q+A100Room tips
Traveler rating
  • 1,483
  • 863
  • 442
  • 191
  • 144
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
John S wrote a review Yesterday
Cleveland, Ohio97 contributions54 helpful votes
The hotel is nice, beds comfortable, clean, quiet and in a very good location, but I was repulsed by the $25/night "Destination" charge. This is a charge on top of your rate which is applied to cover charges in the restaurant and bar which is not deducted if you don't use this.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
jlanza29 wrote a review Apr 7
Miami, Florida725 contributions78 helpful votes
Location can not be beat ... hands down .... Everyone I encountered were nice and friendly and made me feel welcomed. Bed and pillows were to die for !!!! Only reason I didn't give it 5 stars is because the lounge for Bonvoy elites is tiny and closes at 2 p.m. on Fridays and is closed all day on Saturday. The lounge looks more like a cheap cafeteria rather than a lounge where one can relax in and have a drink. A $29 destination fee is now added on, but in return you are given a $25 food and credit for anything you charge to the room and as a Titanium member 2 - $10 food and drink credit were given to me .... JUST MAKE SURE YOU USE THEM !!!!!! A small standard buffet breakfast is available just off the lobby for $35 per person. ($25 credit and with $10 vouchers covered the total including tip) Overall great stay ... looking forward to staying here again in the future.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Doug B wrote a review Mar 2024
Holland, Michigan47 contributions49 helpful votes
Admittedly it is the slow season and we got a nice upgrade for our anniversary weekend. The staff was great (Cody was excellent). The room was clean but slightly past its prime. Bedding was great and cannot beat the location. All things considered is why 5 Stars.
Read more
Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Stacy Y wrote a review Feb 2024
1 contribution
Our girls weekend in Chicago was great and the Westin was excellent to us! An upgrade upon arrival and Mike in the bar made the 8 of us his priority and had us laughing the whole time! Great location, clean, quiet and beds were amazing!! Location was perfect for shopping, dining and so much more!!
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Matthew S wrote a review Jan 2024
1 contribution
+1
I was excited to book this property because of its location to Michigan Ave, that was about the only good thing about my stay. I arrived late due to a weather delay with my flight, I called the front desk and advised I would be late. Checked in and that's where it all started to fall apart. The lobby at 11:00pm was chaotic, there was a large group of people attending the USC/Notre Dame game and you could barely make your way from the entrance to the front desk, someone should have been managing the crowd. The front desk manager checked us in, he looked and smelled like a disheveled drunk. There were issues checking us in, he originally couldn't find the reservation, played with the computer for longer than you would think, only to find the reservation. We never got water, but got two bags of stale popcorn tossed at us from behind the front desk and pointed to the elevators. Arrived into the room to find that the room was still dirty, no towels, the linens on the bed were stained, paint was peeling from the ceiling, full garbage bins. Woke up the next morning to find that my credit card had been charged twice by the incompetent front desk manager the night before. Called down to the front desk about the credit card being charged and was told that there was simply nothing they could do, we would have to wait until Monday, this was a Friday. I also mentioned this issues with the state of the room only to be told that they are booked and that they had nothing else to offer. I ordered some breakfast which was disgusting. They advertise in-room dining, it's all ordered from a place outside the hotel, which makes the food arrive cold. Had enough and requested to speak to the hotel front desk manager, we expressed our concerns and he gave us a voucher for breakfast at a restaurant in the hotel lobby that does not accept vouchers. Arrived back at my room after it was cleaned, opened the curtains to find a thick layer of dust on the windowsill , as well as on the top of the cheap floor lamp near the sofa. This hotel is disgusting. The staff are rude and always seem to show a discourteous attitude. Place is genuinely filthy.
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Honestly, the only nice thing about this hotel is the location.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Front Office, Guest Services / Front Office at The Westin Michigan Avenue Chicago
Responded Jan 22, 2024
We apologize for any inconvenience caused and appreciate your feedback. Please email chiwisales@marriott.com with your name and confirmation number so that a sales executive can reach out to you. We value your patronage and hope to make it up to you on your next visit.”
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
MominMI wrote a review Dec 2023
Michigan3 contributions
The staff is amazing. Upon walk in you feel valued and attended to. Everytime I come to Chicago I stay at this location. The Westin benefits are well respected at this location and the room service is always worth it. For walkability this is also a great location. Wish I had a Westin bed at home lol.
Read more
Date of stay: August 2023Trip type: Traveled as a couple
Room Tip: Valet is quick but the road this is located on can become chaotic quickly.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Sam_Beech wrote a review Nov 2023
Surrey79 contributions47 helpful votes
Would we stay again: yes (there are many other excellent hotels so we may choose to stay elsewhere if there was a reason for us to be in a different part of the city) but only if we got a good rate like we did this time. If a friend said they’d booked there: we’d say that’s a great location and they’ll have a lovely stay The staff were simply wonderful. We arrived very jet lagged and were checked in efficiently so could go to sleep straight away. Next morning very early we asked reception night staff to go back over what we’d been told when we’d checked in as we really hadn’t been alert enough to take it all in and the lady that looked after us was so patient and also noticed that we should have been given an additional benefit which she fixed straight away. The hotel is in an excellent location. We got the 7-day Ventra card. Frequent bus services to the city centre or out to the north (some express buses which were great as some of our larger party were staying north of the main part of the city so made our journeys out to eat with them really quick). We can’t comment on the food and drinks at the hotel as we were with friends staying in other hotels so ate out or with them. We did use the lobby Starbucks - staff there not as good as staff elsewhere in the hotel - they seemed uninterested and that customers were a burden. Room seemed to be set up for one person. Which isn’t I guess a surprise as it’s quite a “solo business person staying for one or max two nights” oriented hotel. (But if there are two guests booked for a week it does seem a bit odd - why only one bath robe for example?) Bed super comfy - a wonderful sleep. Housekeeping exceptionally good. Everything spotless. It would be even better if there was better lighting in the bedroom - the mood lighting is lovely but there’s no full lighting - this is common with the majority of US hotels we’ve stayed in over the years and is a bit annoying. The resort fee is simply price-gouging - I'm sorry but if you need to charge more, put it on the room rate - it would be more honest.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Petey126 wrote a review Nov 2023
Milwaukee, Wisconsin181 contributions71 helpful votes
Checked in on 11-16. From the wonderful doorman, who greeted us as we arrived, to the rest of the incredible staff, we loved our stay. April at the front desk is truly a gem. She took her time with us, Answered all of our questions, and gave us a beautiful room. She was so genuine, she is an excellent representation of the hotel staff. We’ve stayed at many different Marriott properties in downtown Chicago, but this is the one I would come back to, without a doubt.
Read more
Date of stay: November 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Patrick Meriwether wrote a review Nov 2023
Michigan15 contributions5 helpful votes
The best place with friends and family, it was nice with a bar and dishes all staff was helpful the view was stunning as well, never disappoint us. It was a good idea to choose this place in the Westin Michigan avenue Chicago, highly recommended.
Read more
Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
hartomine wrote a review Nov 2023
San Francisco, California23 contributions9 helpful votes
We stayed here 5 days in October to enjoy Chicago and attend a college football game. Great location to walk and shop on Michigan Avenue, attend a pep rally at Navy Pier, and a quick Lyft to Cadillac Theatre to attend a play. On a side note, I was pleased to see that the streets in this area were clean and seemed safe to walk even at night. Our room had a partial view of the lake and was clean and fresh. Housekeeping, especially Gloria, was friendly and responsive to our requests to swap out towels, etc. It was annoying that there was a daily resort fee, which gave us a credit at the restaurants. It was a wash on our end, as we had breakfasts, dinner, and drinks in the bar, but we would have eaten there anyway on those occasions, and just seemed like the extra fees were nickel and diming guests.
Read more
Date of stay: October 2023
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Previous
123456
Not the right property for you?
There are more places to choose from in the Chicago area.
PRICE RANGE
$192 - $299 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin michigan avenue chicago hotel chicago, westin michigan ave hotel chicago, westin chicago, chicago westin, westin michigan avenue chicago
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / Magnificent Mile
NUMBER OF ROOMS
752
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE WESTIN MICHIGAN AVENUE CHICAGO $174 ($̶2̶4̶6̶) - Updated 2024 Prices & Hotel Reviews - IL

Frequently Asked Questions about The Westin Michigan Avenue Chicago
Which popular attractions are close to The Westin Michigan Avenue Chicago?
Nearby attractions include Lookingglass Theatre Company (0.1 miles), American Girl Place Chicago (0.10 miles), and Fourth Presbyterian Church (0.10 miles).
What are some of the property amenities at The Westin Michigan Avenue Chicago?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at The Westin Michigan Avenue Chicago?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Michigan Avenue Chicago?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Michigan Avenue Chicago?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to The Westin Michigan Avenue Chicago?
Conveniently located restaurants include Francesca's On Chestnut, Wildberry Pancakes and Cafe, and Pierrot Gourmet.
Are there opportunities to exercise at The Westin Michigan Avenue Chicago?
Yes, guests have access to a fitness center during their stay.
Are pets allowed at The Westin Michigan Avenue Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Michigan Avenue Chicago offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Westin Michigan Avenue Chicago?
The staff speaks multiple languages, including English, Spanish, and Chinese.
Are there any historical sites close to The Westin Michigan Avenue Chicago?
Many travelers enjoy visiting Garfield Park Conservatory (4.9 miles), The Rookery Building (1.5 miles), and Holy Trinity Orthodox Cathedral (3.0 miles).