We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Michigan Avenue Chicago

909 North Michigan Avenue, Chicago, IL 60611
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Unlock Member Rates!
Lock in the lowest price from these sites
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (826)
Room & Suite (555)
Dining (50)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Michigan Avenue Chicago
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#77 of 215 hotels in Chicago
Travelers' Choice
GreenLeaders Silver level
The Westin Michigan Avenue Chicago is on the Magnificent Mile in downtown Chicago, Illinois across from Bloomingdale's and the upscale shops of Water Tower Place. The exhilarating excitement of Chicago is at our hotel's doorstep.
Read more
Full view
Property amenities
Valet parking
Fitness Center with Gym / Workout Room
Coffee shop
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Paid public parking nearby
Paid wifi
Breakfast available
Breakfast in the room
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Allergy-free room
Air conditioning
Interconnected rooms available
Room service
Flatscreen TV
VIP room facilities
Show more
Room types
Non-smoking rooms
Good to know
Centrally Located
Languages Spoken
English, Spanish
Hotel links
Special Offer:Unlock Member Rates!
3039Reviews31Q+A100Room tips
Traveler rating
  • 1,451
  • 848
  • 429
  • 179
  • 133
Time of year
Traveler type
  • More
Selected filters
  • Filter
  • English
Popular mentions
Barq wrote a review Yesterday
9 contributions11 helpful votes
I'm a bit confused by the barely-four star rating and some of the reviews hating on this place. We stayed here this past weekend and the property was nothing short of immaculate. Also some of the best front desk staff I've encountered in quite a while. The restaurant was closed however there are plenty of other options in the neighborhood and in my opinion you should only eat at a hotel restaurant as a last resort anyway. Definitely one of the better Westin properties I've stayed at.
Read more
Date of stay: June 2021
Rima B wrote a review Jun 16
Germantown, Maryland32 contributions27 helpful votes
This is the best smelling hotel I have ever stayed . You walk in and what a beautiful smell. Veronica at the front desk was great and so happy to finally welcoming guests probably. Seka from housekeeping was so friendly and nice that it felt good to be back at a hotel. Hearing that the hotel was closed for a year , I am just happy that it is back in business. The location is excellent for people wanting to spend money . Or just go to the Observation Tower next door and finish with a meal at the Cheesecake Factory downstairs. Wonderful location so you have a lot of options.
Read more
Date of stay: June 2021
Sleep Quality
Room Tip: Street view from higher floors is wonderful to watch at night.
See more room tips
Naveen B wrote a review Jun 14
New York City, New York23 contributions11 helpful votes
I think the Westin brand was strong in the 90s. Currently it is way over rated. This hotel is a perfect example outdated, dirty no staff tight and really poor quality. There was no daily bed service, room cleaning, etc. we stayed for 4 nights and they cleaned the room once and only because we complained. I am a very loyal Marriott/Starwood user. I am getting more and more disappointed at the brand. Time to check out the Montage, Fours Seasons, Hilton products. Westin is done…
Read more
Date of stay: June 2021Trip type: Traveled with family
Rbfoster67 wrote a review May 2021
Asheville, North Carolina15 contributions14 helpful votes
We loved everything about this amazing hotel. The front desk staff was so welcoming and helpful! The woman who cleans the lobby in the evenings was so kind and helpful as well! Room was spotless and everything working perfectly! Bed was so comfortable and the shower was amazing! This hotel is located right inn the middle of everything you could want on a trip to Chicago!
Read more
Date of stay: May 2021Trip type: Traveled as a couple
1 Helpful vote
bscott4913 wrote a review Apr 2021
Seattle, Washington410 contributions58 helpful votes
I have stayed here several times. The location is outstanding right on Michigan Avenue. The check in was smooth. The front desk is staffed 24 hours. The grill on the alley has a nice wine selection and good food choices.
Read more
Date of stay: May 2020
2 Helpful votes
$186 - $481 (Based on Average Rates for a Standard Room)
the westin michigan avenue chicago hotel chicago, westin michigan ave hotel chicago, westin chicago, chicago westin, westin michigan avenue chicago
United StatesIllinoisChicagoCentral / Near North Side / Magnificent Mile
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The Westin Michigan Avenue Chicago
Which popular attractions are close to The Westin Michigan Avenue Chicago?
Nearby attractions include Lookingglass Theatre Company (0.1 miles), Fourth Presbyterian Church (0.08 miles), and American Girl Place Chicago (0.07 miles).
What are some of the property amenities at The Westin Michigan Avenue Chicago?
Some of the more popular amenities offered include an on-site restaurant, a fitness center, and a spa.
Which room amenities are available at The Westin Michigan Avenue Chicago?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Michigan Avenue Chicago?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at The Westin Michigan Avenue Chicago?
Yes, a parking garage, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to The Westin Michigan Avenue Chicago?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Pierrot Gourmet, and The Lobby.
Are there opportunities to exercise at The Westin Michigan Avenue Chicago?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Westin Michigan Avenue Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Michigan Avenue Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Michigan Avenue Chicago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Michigan Avenue Chicago?
The staff speaks multiple languages, including English and Spanish.