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Room & Suite (555)
Dining (50)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Michigan Avenue Chicago
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#77 of 215 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
The Westin Michigan Avenue Chicago is on the Magnificent Mile in downtown Chicago, Illinois across from Bloomingdale's and the upscale shops of Water Tower Place. The exhilarating excitement of Chicago is at our hotel's doorstep.
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Full view
Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Coffee shop
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Paid public parking nearby
Paid wifi
Restaurant
Breakfast available
Breakfast in the room
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Fireplace
Housekeeping
Interconnected rooms available
Room service
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
164Restaurantswithin 0.3 miles
65Attractionswithin 0.3 miles
Contact
909 North Michigan Avenue, Chicago, IL 60611
Getting there
ChicagoChicago L7 min
GrandChicago L12 min
Rental CarsSee rental cars from $40/day
3039Reviews31Q+A100Room tips
Reviews
Traveler rating
- 1,451
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- 429
- 179
- 133
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Popular mentions
I'm a bit confused by the barely-four star rating and some of the reviews hating on this place. We stayed here this past weekend and the property was nothing short of immaculate. Also some of the best front desk staff I've encountered in quite a while. The restaurant was closed however there are plenty of other options in the neighborhood and in my opinion you should only eat at a hotel restaurant as a last resort anyway. Definitely one of the better Westin properties I've stayed at.
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Date of stay: June 2021
Value
Location
Service
Helpful
This is the best smelling hotel I have ever stayed . You walk in and what a beautiful smell. Veronica at the front desk was great and so happy to finally welcoming guests probably. Seka from housekeeping was so friendly and nice that it felt good to be back at a hotel. Hearing that the hotel was closed for a year , I am just happy that it is back in business. The location is excellent for people wanting to spend money . Or just go to the Observation Tower next door and finish with a meal at the Cheesecake Factory downstairs. Wonderful location so you have a lot of options.
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Date of stay: June 2021
Cleanliness
Service
Sleep Quality
Room Tip: Street view from higher floors is wonderful to watch at night.
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Helpful
I think the Westin brand was strong in the 90s. Currently it is way over rated. This hotel is a perfect example outdated, dirty no staff tight and really poor quality. There was no daily bed service, room cleaning, etc. we stayed for 4 nights and they cleaned the room once and only because we complained. I am a very loyal Marriott/Starwood user. I am getting more and more disappointed at the brand. Time to check out the Montage, Fours Seasons, Hilton products. Westin is done…
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Date of stay: June 2021Trip type: Traveled with family
Helpful
We loved everything about this amazing hotel. The front desk staff was so welcoming and helpful! The woman who cleans the lobby in the evenings was so kind and helpful as well! Room was spotless and everything working perfectly! Bed was so comfortable and the shower was amazing! This hotel is located right inn the middle of everything you could want on a trip to Chicago!
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Date of stay: May 2021Trip type: Traveled as a couple
1 Helpful vote
Helpful
I have stayed here several times. The location is outstanding right on Michigan Avenue. The check in was smooth. The front desk is staffed 24 hours. The grill on the alley has a nice wine selection and good food choices.
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Date of stay: May 2020
2 Helpful votes
Helpful
PRICE RANGE
$186 - $481 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin michigan avenue chicago hotel chicago, westin michigan ave hotel chicago, westin chicago, chicago westin, westin michigan avenue chicago
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / Magnificent Mile
NUMBER OF ROOMS
752
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Claim Your Listing Frequently Asked Questions about The Westin Michigan Avenue Chicago
Which popular attractions are close to The Westin Michigan Avenue Chicago?
Nearby attractions include Lookingglass Theatre Company (0.1 miles), Fourth Presbyterian Church (0.08 miles), and American Girl Place Chicago (0.07 miles).
What are some of the property amenities at The Westin Michigan Avenue Chicago?
Some of the more popular amenities offered include an on-site restaurant, a fitness center, and a spa.
Which room amenities are available at The Westin Michigan Avenue Chicago?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Michigan Avenue Chicago?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at The Westin Michigan Avenue Chicago?
Yes, a parking garage, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to The Westin Michigan Avenue Chicago?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Pierrot Gourmet, and The Lobby.
Are there opportunities to exercise at The Westin Michigan Avenue Chicago?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at The Westin Michigan Avenue Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Michigan Avenue Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Michigan Avenue Chicago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Michigan Avenue Chicago?
The staff speaks multiple languages, including English and Spanish.