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Tremont Hotel by SB at Chicago Magnificent Mile

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100 E Chestnut St, Chicago, IL 60611-2061
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Traveler (205)
Room & Suite (185)
Dining (3)

About

#158 of 211 hotels in Chicago
Location
Cleanliness
Service
Value
The Tremont Hotel is just off North Michigan Avenue, the famed Magnificent Mile. Within easy access of Chicago's business district & walking distance to shopping, dining, theatre & nightlife.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Meeting rooms
Baggage storage
Paid private parking on-site
Wifi
Paid wifi
Restaurant
Vending machine
Fax / photocopying
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Safe
Flatscreen TV
Complimentary toiletries
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English
470Reviews25Q+A88Room tips
Traveler rating
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Popular mentions
James R wrote a review Mar 2020
Auchtermuchty, United Kingdom317 contributions41 helpful votes
The stay was not too bad...My colleague made the booking and he said that it was very reasonably priced. It was in a good central location, however my room was pretty small. The bathroom was a bit dated and in need of a facelift, I could not use the fan in the bathroom as it sounded like a jumbo jet taking off. Also, the shower was warn rather than hot and the tap dripped constantly without rally forcing the valve shut. I think an 3 star average rating is ok
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Date of stay: March 2020
Rooms
Service
Sleep Quality
Trip type: Traveled on business
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Chanee W wrote a review Feb 2020
1 contribution5 helpful votes
DO NOT STAY HERE!! I REPEAT DO NOT STAY HERE!! I booked a block of rooms for a birthday party and it was a Disaster!! I had no heat or hot water in my suite that cost $400.00 a night! All of my guest had issues with their rooms. One of the rooms actually flooded! Not to mention the treatment of the staff. I had to call the front desk 4 times! Once someone finally showed up nothing was addressed. I was told that it would make to much noise to fix the issues and it would have to be completed AFTER CHECK OUT! I have been waiting on a return phone from the Manager Laura for over a week now. Every time i call the front desk i am given the run around. I am told that the all the managers are in a meeting and no one is available to handle the situation. They then state someone will give me a call which never happens!!
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Date of stay: February 2020
Value
Service
Sleep Quality
Room Tip: Do Not Book Here!!
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3 Helpful votes
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moosiegoosie60 wrote a review Feb 2020
1 contribution1 helpful vote
The room was super cold, heat wasn't working. The room was not clean. Was also given a handicap room with a very short toilet. Was not a good experience us. I would not Recommend this hotel to anyone.
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Review collected in partnership with Cancelon.com
Date of stay: February 2020
1 Helpful vote
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Anthony K wrote a review Jan 2020
Chicago, Illinois14 contributions2 helpful votes
This hotel has some terrible reviews, but I didn’t experience any of the bad things that are being said. I was here for NYE 2019 to ring in 2020 in the city with my girlfriend and the room was nice and cozy and I didn’t have a lot of issues. Although, the bathroom was a little unique with the toilet being very close to the wall and kind of hard to sit at. The hotel gets 4 stars because the parking was outrageously overpriced at $67 and we had to wait about 1 hour for the car to be pulled around when we were checked out. Overall, the hotel is fine.
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Date of stay: January 2020Trip type: Traveled as a couple
1 Helpful vote
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Kezz44 wrote a review Dec 2019
Brecon, United Kingdom18 contributions11 helpful votes
+1
We arrived late evening for a three night stay at this hotel . We were greeted by an unhelpful reception guy , told that we had to Pay $45 to cover the cost of coffee and bottled water in our room . I said what if we don’t drink coffee and do not want to drink the warm bottled water do we still have to pay , is reply yes ! I then asked about previous reviews about this hotel ( which I read whilst on the plane . Only wish I read them before agreeing to book ) regarding bedbugs is reply was “ yes we do have them but only in the summer “. I was mortified by this . We were given our room key , on entering the lifts there was a strong odour of cannabis , to the point I felt physically sick , we then exited the lift to be greeted by an even stronger odour of cannabis. I went down to reception to complain about the smell of Cannabis and was told by receptionist that it is legal in this country and what people do In their rooms is their business . I said this is supposed to be a non smoking hotel , I was just laughed at . On entering our room , well where do I start , it hadn’t been cleaned floor was full of bits of debris . As you can imagine by this time my stress levels were raising , it was getting late and we had been travelling all day . All I wanted was a good nights sleep , well fully clothed on the bed with no sleep . The next morning I seeked assistance to be moved to another hotel by our tour rep , which we could at a cost , this I didn’t budget for and tremont would not refund our money . A young pleasant lady approached me in the foyer and asked was everything ok , she could see that I was crying and when I explained everything to her she said I am a maid here and I will come and clean your room for you , and put a new mattress cover on your bed , ( she had 2 days off prior to our arrival ) her name is Zemina her kindness and compassion excels beyond belief this young lady should be working at the front desk , her manner , appearance , shown through compared to the scruffy staff at front of hotel . My partner and I had no choice but to stay , due to budget . I have enclosed some photos .
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Date of stay: December 2019Trip type: Traveled as a couple
3 Helpful votes
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PRICE RANGE
$94 - $306 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the tremont chicago, tremont hotel chicago, tremont chicago
LOCATION
United StatesIllinoisChicagoCentral / Near North Side
NUMBER OF ROOMS
130
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Frequently Asked Questions about Tremont Hotel by SB at Chicago Magnificent Mile
Which popular attractions are close to Tremont Hotel by SB at Chicago Magnificent Mile?
Nearby attractions include The Magnificent Mile (0.3 miles), Lookingglass Theatre Company (0.1 miles), and Richard H. Driehaus Museum (0.3 miles).
What are some of the property amenities at Tremont Hotel by SB at Chicago Magnificent Mile?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Tremont Hotel by SB at Chicago Magnificent Mile?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Tremont Hotel by SB at Chicago Magnificent Mile?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Tremont Hotel by SB at Chicago Magnificent Mile?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Tremont Hotel by SB at Chicago Magnificent Mile?
Conveniently located restaurants include Wildberry Pancakes and Cafe, Pierrot Gourmet, and Foodease.
Are there opportunities to exercise at Tremont Hotel by SB at Chicago Magnificent Mile?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Tremont Hotel by SB at Chicago Magnificent Mile?
Yes, dry cleaning and laundry service are offered to guests.
Does Tremont Hotel by SB at Chicago Magnificent Mile offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Tremont Hotel by SB at Chicago Magnificent Mile?
Many travelers enjoy visiting Garfield Park Conservatory (4.8 miles), The Rookery Building (1.4 miles), and Macy's on State Street (1.0 miles).
Is Tremont Hotel by SB at Chicago Magnificent Mile accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.