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The Tremont Chicago Hotel at Magnificent Mile

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The Tremont Chicago Hotel at Magnificent Mile
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213 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The check in process went well - friendly and efficient. The rooms are only average. The fan is a nice touch, but the bathroom was in need of attention. The molding was all dinged up, cracked sink and a tolied that is precariously placed. The toilet is so close to the tub / shower that your knees and feet hit... More 

Helpful?
Thank Shanna S
Alejandra R, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Hello Shanna S Thank you for your comments from your recent experience with us. I am sorry you were inconvenienced during your escape. Please contact me direct at your earliest convenience as I would like to address your concerns. Hope to be able to welcome you back in the future. Kind regards Alejandra R More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here for 4 nights in July. Checked in late, staff was very friendly I was upgraded to a king room since I was a gold member. Room was decent sized. Bed was big, comfortable. Bathroom was very outdated. Tub was rusted, toilet was very small. Used soap was left in the tub. A little grossed out by that. I... More 

Helpful?
Thank William Q
Alejandra R, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Hello William Q Thank you for your feedback. I was disappointed to read your review and welcome an opportunity to discuss your experience further in an effort to make amends. Please contact me direct at your earliest convenience at Alejandra.romero@starwoodhotels.com Kind regards, Alejandra R More 

Sao Paulo, SP
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Extremely well located at the Magnificent Mile in Chicago. Staff ok, clean and comfortable room, but not very large. Nice restaurant next door for lunch or dinner (breakfast was poor). It's a serious option to be considered for a business trip, for attending a congress or even for tourism.

Helpful?
Thank PeterLay
Alejandra R, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Thank you for your feedback PeterLay. I was glad to hear you enjoyed your overall experience but a little disappointed to hear our associates were just 'ok'. We take a lot of pride in delivering excellent service to all of our guests. I hope we are able to welcome you back soon! Please don't hesitate to reach out should you... More 

Kansas
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The room was fine - nothing stands out except for what one reviewer mentioned about the ceiling fan. The light came on in the middle of the night, then it went out just as suddenly. This was after we made sure the wall switch was off. Also, it appears the A/C won't go below 75 during the day, and it... More 

Helpful?
Thank ChristyMcC
Alejandra R, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Hello ChristyMcC Thank you for your review. I am glad you enjoyed your overall experience with us and appreciate your additional feedback. I am sorry to hear you experienced some challenges with your room and would like an opportunity to discuss your experience further. Please email me direct at Alejandra.romero@starwoodhotels.com at your earliest convenience. Thank you again for your time... More 

Apple Valley, Minnesota
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed here June 24th and 25th. The lights and fan went off and on with no explanation. Tiles were coming of the bathroom wall. But the largest concern was we left there with bug bites. When we realized what it was we tried to call the hotel and they would not return my call until I called corporate. They... More 

Helpful?
5 Thank Molly W
Alejandra R, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Good morning Molly W Thank you for your additional comments. I am sorry that you did not have a positive experience with us. I can assure you we took your concerns seriously and have followed Starwood protocol. In addition, we requested for Orkin to provide direct reporting to you as we are not able to do so, please let me... More 

Hope, Arkansas
Level Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

@ 1 block off upper Michigan- couple of blocks from the lake- you can't beat the location. There's a Starbucks directly across the street & Mike Ditka's Steakhouse next door. Hundred's of other restaurants & bars nearby as well . John Hancock building a block away; a must for the rooftop lounge with spectacular views of the skyline- especially at... More 

Helpful?
2 Thank delia1953
Alejandra R, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Hello delia1953 Thank you for your review from your recent stay with us. I am happy to hear you were able to enjoy all Chicago has to offer. I appreciate your additional comments and feedback. Hope to welcome you back soon! Kind regards Alejandra R More 

Asheville, North Carolina
Level Contributor
259 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I found the Tremont Chicago Hotel on Trip Advisor while planning mine and my husband's wedding anniversary trip. We really like the pictures we saw, the location of the hotel, and the pre-paid rate of the room per their website. The hotel is beautiful. The furnishings are modern and comfortable. The rooms and bathrooms are very clean. The cleaning staff... More 

Helpful?
2 Thank Amber N
Alejandra R, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Hello Amber N Thank you for your review and feedback from your experience with us. I am happy to learn you enjoyed your time with us and that our associates were helpful and friendly. I was sorry to hear about your billing as this is not the norm, should you still have questions or concerns please contact me direct at... More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This place is so ridiculously awful you will laugh to tears. I am in the process of moving to East Coast and decided to stay near my condo for one night. Boy, am I glad we left behind second bedroom furniture for donation pick-up because the Tremont assigned me two rooms that were not worthy of high SPG status or... More 

Helpful?
2 Thank GingerChi
Alejandra R, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Hello GingerChi Thank you again for your comments and feedback. I appreciate your feedback and hope to be able to welcome you back in the future. I hope all went well with your move. Kind regards, Alejandra R More 

Saint Louis
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Frequent travelers to Chicago and stayed at the Tremont for the first time. The staff from the moment you walk in was friendly and attentive. Check in was a breeze. Our room was on a corner, so we had great views of downtown. The bed and pillows were exceptional, we don't sleep that well at home. The convenience of the... More 

Helpful?
1 Thank John B
Alejandra R, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Hello John B Thank you for your review! I appreciate you taking the time to share your experience with others! I am thrilled to hear you enjoyed your time with us and your time in Chicago. Hope to welcome you back soon! Alejandra R More 

New York City
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

excellent location, clean, comfortable, best rates in the Starwood Chicago portfolio. smaller boutique hotel. walking distance to beach, best shopping, restaurants, more ... great value and would stay again

Helpful?
Thank jon v
Alejandra R, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Hello jon v Thank you for taking the time to share your experience! I am happy to learn you enjoyed your time with us and look forward to your next escape! Alejandra R More 

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Chestnut Penthouse Suite (45)
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Deluxe Corner King Room (23)
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Junior Suite (42)
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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Tremont Hotel is just off North Michigan Avenue, the famed Magnificent Mile. Within easy access of Chicago's business district & walking distance to shopping, dining, theatre & nightlife. ... more   less 

Additional Information about The Tremont Chicago Hotel at Magnificent Mile

Address: 100 E Chestnut Street, Chicago, IL 60611
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $155 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Tremont Chicago Hotel at Magnificent Mile 4*
Number of rooms: 130
Reservation Options:
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Also Known As:
The Tremont Chicago
Tremont Hotel Chicago
Tremont Chicago
Hotel Style:
#64 Luxury Hotel in Chicago
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