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The Tremont Chicago Hotel at Magnificent Mile

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The Tremont Chicago Hotel at Magnificent Mile
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225 Reviews from our TripAdvisor Community

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Showing 200: English reviews
Coronado, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Best customer service and the most comfy beds. We had a business meeting and all ran smoothly, will definitely come back. People and staff were all great! Also great restaurant next door and is in the perfection location.

Helpful?
1 Thank ghostdawl2
Dahinda
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We head to Chicago 4 or 5 times a year for a rest. This time we chose the Tremont. Our check in couldn't have been smoother, our room was ready several hours before check in. We were able to drop off our luggage and make for Water Tower place, less than 300 feet from the front door. After a day... More 

Helpful?
1 Thank William E
Alejandra R, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Thank you for your review William E! I am happy to learn you enjoyed your time with us and hope we will be able to welcome you back soon! Kind regards, Alejandra R More 

Elkhart
Level Contributor
11 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel has some work to do. The lobby area is nice enough but the little things that were wrong in the room soured our visit. The comforter and pillows seemed new but the other blanket was cheap, old & gross. There were holes in the sheets. The charging stations did not work. The shower had been updated but the... More 

Helpful?
Thank mrswhit11
Alejandra R, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Hello mrswhit11 Thank you for your review. I am extremely disappointed to learn of your experience and would like an opportunity to connect with you in efforts to address your concerns and hopefully make amends. Please contact me direct at your earliest convenience at Alejandra.romero@starwoodhotels.com Kind regards, Alejandra R More 

sacramento, ca
Level Contributor
110 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed 1 week ago

Since the first time Tripadvisor choose to delete my review..I have to write a 2nd one to tell everyone how bad of service I had in this SPG (which does not deserve) hotel. Location: Perfect for local restaurants and sight seeing. Close to metro and right on Mag mile. Service/Staff: Terrible...our bathtub was not draining since it was clogged (after... More 

Helpful?
2 Thank llj23
Alejandra R, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Hello llj23 I am sorry to hear of your experience and would like an opportunity to connect with you. Please contact me direct at your earliest convenience at Alejandra.romero@starwoodhotels.com. Kind regards Alejandra R More 

Chicago, Illinois
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Great location near Michigan Ave, sad to say the hotel is lacking. I ended up with a room in an adjacent building. After checking in at the Tremonts front desk you have to exit the hotel walk next door to a much less desirable 'overflow' building of sorts. The small entry way is lacking and signage direction so on of... More 

Helpful?
1 Thank Rooney610
Alejandra R, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Thank you for your comments Rooney610. I appreciate you taking the time to share your feedback. Please don't hesitate to contact me direct, I would like an opportunity to address your concerns and hopefully make amends. Should your travel plans bring you back our way please contact me direct as I would like to oversee your reservation needs personally. Kind... More 

Tyler, Texas
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very helpful and professional staff. Hotel is conveniently located and within walking distance to many tourist destinations and numerous restaurants and shopping. This is a boutique hotel so there is no pool or outside seating. We were there for sightseeing so we were gone all day. This hotel met all of our needs.

Helpful?
Thank haydenhw1
Alejandra R, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Thank you for your review haydenhw1. I am happy to hear you enjoyed your time with us and your experience in Chicago. I look forward to welcoming you back soon! Kind regards, Alejandra R More 

Snoqualmie, Washington
Level Contributor
307 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My stay was trouble free- but one person in our party lost hot water in her room. That would have set me off. My stay was especially nice because the lovely young woman at the desk upgraded me to a better King room which has lots of windows and space. ( she also won my heart because she said, quite... More 

Helpful?
Thank couplessPS
Alejandra R, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Thank you for your review couplessPS. I am glad to hear you enjoyed your overall experience with us and I was happy to learn your check in experience was memorable. I appreciate your additional feedback. Hopefully we will be able to welcome you back soon! Alejandra R More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

TERRIBLE. Issue #1) Water leaking from the bathtub faucet for 2 days straight - notified hotel multiple times and was never fixed. Kept me up 2 nights straight even with headphones in. Issue #2) Got soaked from water pouring out of air vent one morning - called front desk multiple times - 40 mins later no one came - guess... More 

Helpful?
1 Thank Christina J
Alejandra R, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Thank you for your additional feedback Christina J. I understand our team worked to address your concerns, please accept once again our apologies for the inconveniences caused. We do hope to be able to welcome you back within the Starwood family, we appreciate your loyalty and additional feedback from your experience. Kind regards More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Walking into the lobby, the hotel has potential, but I have never had a stay with this many issues. Everything that could have gone wrong, did. From the fact that we received one bed when we paid for a double to our duct taped bathroom window, to construction at our door waking us up at 8 am, there were not... More 

Helpful?
2 Thank kbarton2013
Alejandra R, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Hello kbarton2013 Thank you for your review. I was disappointed to learn of your experience and would like an opportunity to discuss your experience further in an effort to make amends. Please contact me direct at your earliest convenience at Alejandra.romero@starwoodhotels.com Kind regards Alejandra R More 

Valley Stream, New York
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My hubby & I visited Chicago for 1 day, and we did a lot from one day to the next. The hotel is very modern, clean and the bed was super comfortable ❤️ we both slept like babies in their bed. 😴 Would definitely stay here again when we visit Chicago again. 👍

Helpful?
Thank Yvette44
Alejandra R, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Thank you for your comments Yvette44! I am thrilled to know you enjoyed your time in Chicago and you had a restful night at our hotel. Hope to welcome you back soon! Kind regards Alejandra R More 

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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Tremont Hotel is just off North Michigan Avenue, the famed Magnificent Mile. Within easy access of Chicago's business district & walking distance to shopping, dining, theatre & nightlife. ... more   less 

Additional Information about The Tremont Chicago Hotel at Magnificent Mile

Address: 100 E Chestnut St, Chicago, IL 60611-2061
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $124 - $480 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Tremont Chicago Hotel at Magnificent Mile 4*
Number of rooms: 130
Reservation Options:
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Also Known As:
The Tremont Chicago
Tremont Hotel Chicago
Tremont Chicago
Hotel Style:
#65 Luxury Hotel in Chicago
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