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The Tremont Chicago Hotel at Magnificent Mile

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The Tremont Chicago Hotel at Magnificent Mile
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235 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Hotel is great since the SPG remodel. Jackie at the front desk was very accommodating and did an excellent job in meeting all our requirements. A true asset to the property. I will definitely be back at this property again in the future as my business travel requires Chicago.

Helpful?
Thank Bmart68
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

I can't believe this hotel is an SPG member. I'm embarrassed that I am actually paying for this place. I've included pics only to ensure this review is not perceived as unreasonable. This room was in terrible disrepair and was not clean at all. The blinds were cheap and dirty and the bathroom switches were a joke. I was afraid... More 

Helpful?
Thank Stewart C
Alejandra R, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Hello Stewart C Thank you for your review. I am extremely disappointed to learn of your experience and welcome an opportunity to connect with you direct in an effort to make amends and restore your faith in us. Please accept my apologies for your experience. Please don't hesitate to contact me direct at Alejandra.romero@starwoodhotels.com. Kind regards, Alejandra R More 

Holland, M
Level Contributor
106 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The location of this hotel is fantastic. Great food within walking distance. As is MI Avenue. Very nice since remodel. Staff, ok. Not overly helpful or friendly. Room was small, but comfortable and nice.

Helpful?
Thank Melissa S
Boston, Massachusetts
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff was pleasant and helpful. Location was great. The rooms needs some updating and attention. Furniture was scuffed and showing significant wear. Bathroom was outdated, cracks in sink, burnt out light bulb, very thin towels. At $400 per night it is not a property I would book again.

Helpful?
1 Thank Kevin N
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel is well located and did a good job with the conference I was there for,,they failed on customer service. I put the "do not disturbed" note on my door and forgot to remove it in the morning. I was very surprised when I returned to my room after 8 hours in a conference to find the room not... More 

Helpful?
Thank Pat R
Honolulu
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is just off Michigan Avenue (Chicago's Magnificent Mile). It is a small boutique hotel with a nice lobby. Ditka's is off the lobby. Starbuck's is across the street. Lots of restaurants and great shopping all around. The beds are absolutely heavenly. The corner room had many windows and natural light. I hope to stay here again when I... More 

Helpful?
Thank BurtHonolulu
Alejandra R, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Thank you for your review BurtHonolulu! I am happy to hear you enjoyed your espcape with us and that you were able to enjoy Ditka's and some neighborhood favorites as well! Hop to see you back soon! Kind regards Alejandra R More 

Monterrey, Mexico
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The location is perfect, half block from Michigan ave and also pretty close to the restaurants and bars in Rush st. Steps away to wills/sears tower and water tower. A little old on the bathroom (shower leaking), but the rest of the room it's good, a little more room compared to similar hotels in the area. Rooms are really tiny... More 

Helpful?
Thank Sergio C
Alejandra R, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Hello Sergio C Thank you for your review! I am happy to learn that you enjoyed your time with us and all Chicago has to offer! I would appreciate more detail on your reservation so we can properly address the condition of your shower. Please don't hesitate to contact me direct at your earliest convenience. I look forward to welcoming... More 

Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

My wife and I visit Chicago 3-4 times per year and always come on our anniversary. This year we decided to stay at the Tremont. The gal who checked me in was super nice but everything else has been terrible. Booked a king room, received a queen, every knob in the room falls off and the bathtub fills with water... More 

Helpful?
Thank Pender1978
Alejandra R, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Hello Pender 1978 I am sorry to hear of your experience. Please know that I would like an opportunity to connect with you direct, please contact me at your earliest convenience at Alejandra.romero@starwoodhotels.com Kind regards, Alejandra Romero More 

Coronado, California
1 review
5 of 5 stars Reviewed 4 weeks ago

Best customer service and the most comfy beds. We had a business meeting and all ran smoothly, will definitely come back. People and staff were all great! Also great restaurant next door and is in the perfection location.

Helpful?
Thank ghostdawl2
Alejandra R, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Thank you for your great commetns ghostdawl2! I am thrilled to hear you had a great time with us and look forward to welcoming you back! Thank you for taking the time to share your experience with others. Kind regards Alejandra Romero More 

Dahinda
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 21, 2016 via mobile

We head to Chicago 4 or 5 times a year for a rest. This time we chose the Tremont. Our check in couldn't have been smoother, our room was ready several hours before check in. We were able to drop off our luggage and make for Water Tower place, less than 300 feet from the front door. After a day... More 

Helpful?
Thank William E
Alejandra R, General Manager at The Tremont Chicago Hotel at Magnificent Mile, responded to this review

Thank you for your review William E! I am happy to learn you enjoyed your time with us and hope we will be able to welcome you back soon! Kind regards, Alejandra R More 

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Chestnut Penthouse Suite (45)
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Deluxe Corner King Room (23)
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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Tremont Hotel is just off North Michigan Avenue, the famed Magnificent Mile. Within easy access of Chicago's business district & walking distance to shopping, dining, theatre & nightlife. ... more   less 

Additional Information about The Tremont Chicago Hotel at Magnificent Mile

Address: 100 E Chestnut St, Chicago, IL 60611-2061
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $120 - $373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Tremont Chicago Hotel at Magnificent Mile 4*
Number of rooms: 130
Reservation Options:
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Also Known As:
The Tremont Chicago
Tremont Hotel Chicago
Tremont Chicago
Hotel Style:
#65 Luxury Hotel in Chicago
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