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The Tremont Chicago Hotel at Magnificent Mile

Traveler (172)
Room & Suite (249)
Dining (2)

About

#150 of 205 hotels in Chicago
Location
Cleanliness
Service
Value
The Tremont Hotel is just off North Michigan Avenue, the famed Magnificent Mile. Within easy access of Chicago's business district & walking distance to shopping, dining, theatre & nightlife.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Meeting rooms
Massage
Paid private parking on-site
Parking
Free internet
Wifi
Public wifi
Paid wifi
Internet
Restaurant
Vending machine
Fax / photocopying
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Non-smoking rooms
Air conditioning
Desk
Housekeeping
Safe
Flatscreen TV
Complimentary toiletries
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English

Location

Full view
100Great for walkers
Grade: 100 out of 100
187Restaurantswithin 0.3 miles
66Attractionswithin 0.3 miles
423Reviews
20Q+A
85Room tips
Traveler rating
  • 97
  • 143
  • 103
  • 43
  • 37
Time of year
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Language
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Popular mentions
+1
I am here right now. When I arrived, I was told that I had been “upgraded” to one of the apartments next door. Fine, whatever. What first hit me was the moldy smell. The air conditioner wasn’t on and it was approximately 95 degrees outside. When I turned it on, the moldy smell got stronger, and the AC sounds like a lawn mower running in my room. The bathroom needs updating. Moldy grout, etc. Overall, just a worn, neglected feel to the place. Looking forward to checking out tomorrow.
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My room wasn’t done when I got back at 14.00 the cleaning Jady just arrived so I asked if she can come back in an hour. She cane back in 30 minutes I said please come back in 30 minutes or later as agreed. She never cane back. I rang the reception they said they had no one and could only give me towels and that it wasn’t his problem ! I asked for some compensation as it us totally due to laziness if the cleaning lady. Await their response.. Room is ok windows are filthy as if never ever cleaned. Cupboards are a bit dusty. Great location and much better value however the simple things and attitude need to be changed .
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I booked this hotel through a 3rd party site using trip advisor amoma.com. When I contacted the hotel to confirm my reservation, they could not locate it and asked me to contact amoma. I contacted amoma and they re-confirmed the reservation with the hotel. When I called the hotel again to now confirm that it was made, the lady at reception(Someone called Maya/pam) cut me off midsentenc3 and rudely said this was the 3rd enquiry she recieved for this reservation, and I should speak to my company(even though this was my private reservation ). She then hung up the phone on me before I could even respond. When I called again and spoke to the manager Ray, he simply said he would speak to the person, and would not give me any assurances on what he was going to do to address the issue. When I explained how this shocking behaviour made me question whether I wanted to stay there, he has the audacity to say that the reservation was not cancellable. I have never experienced such shocking service in years of travelling across different continents
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If you like "amenities", this is probably not your ideal place. The pros- Location. Could not ask for a better location, walking distance to everything, including a train station to get you to places that aren't walking distance. Ditka's steakhouse is fantastic. The concierge was very helpful. The cons? Our room was basically big enough for a queen size bed and that's about it. It was small enough that when you rolled over on said queen size bed, you turned on the motion activated light in the closet. Not a big deal, right? Just close the closet door. Well yes, but then the poorly wired fan would mysteriously kick the light on and change speed. Real fun at 3 a.m. There are zero amenities. No hotel valet. You have to get a valet from the restaurant to park your car, because good luck finding a parking space in Chicago. However, when you pay $67 a night for valet service, you'd expect a garage, not to find your car parked two streets over on the street. Room service? Nope. Continental breakfast? Yes actually, but for $12.99. Yes, $12.99 for some OJ and a box of cereal. Of course there are plenty of restaurants around (my favorite was the original pancake house) so that didn't even matter. If a deal seems too good to be true, it usually is. Chicago downtown is not cheap.
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Review collected in partnership with Cancelon.com
It is what it is - and what it is is an older property handy to the Magnificent Mile. The rooms were comfortable in a traditional style. If you're looking for shiny newness and sparkling cleanliness you won't find it here, however it is tolerable. I've read the 'do not stay here' and 'worst hotel' etc - perhaps I had a better room as I had no complaints (apart from the ubiquity of single use plastic glasses etc). Yes it's a little tired, no the staff weren't super friendly, however nothing to write home about. It did the job, and the price was reasonable.
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PRICE RANGE
$112 - $381 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the tremont chicago, tremont hotel chicago, tremont chicago
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / Magnificent Mile
NUMBER OF ROOMS
130
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