Would definitely give it 5 stars!! Check in was amazing & the guest staff was very much helpful! They assisted with everything, and made sure my stay was comfortable. Even gave me a complimentary upgrade for my room.
Proximity to shopping and attraction was a plus for us since we have an active 5 year old. Fun walking down Michigan Ave. Definitely will be staying here again. Staff was readily available to assist with our needs!
The staff was so nice & accommodating. The service was great. Anything we needed, they got it to us with a smile. The hotel was very clean & they took extra measures to make us all feel safe under COVID restrictions. I will definitely be back to visit.
Despite the limited staff available due to Covid there was no request denied , Considering the City wide restaurant ban on indoor dining they manage to run a very effective and quick room service option. .. Well Done
Everything was very nice from our welcome at check-in to a nice large clean room. Staff was very helpful. We were tired from a long day of painting and cleaning an empty condo and the hotel felt like a little bit of home; cozy, quiet and comfortable.
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