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Traveler (1534)
Room & Suite (657)
Dining (140)

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About

#69 of 207 hotels in Chicago
Location
4.8
Cleanliness
4.3
Service
4.3
Value
4.0
The Drake, a Hilton Hotel is a historic downtown Chicago hotel in the Gold Coast, and has been a symbol of elegance and style since its opening in 1920. Celebrities and guests from around the world stay at our hotel to experience our first class service and excellent Chicago hotel location where the Magnificent Mile begins. Chicago City Attractions include Navy Pier, Michigan Avenue, Magnificent Mile shopping and dining, Lake Michigan, Bloomingdale's, Oak Street Beach, Chicago Gold Coast, John Hancock Center, Water Tower Place, Lincoln Park Zoo, and North Avenue Beach. We offer stunning city and Lake Michigan views in the center of Chicago's famous shopping, nightlife, culture and local dining area. The Drake Dining Options include Café on Oak, serving breakfast daily, Coq d'Or Restaurant & Lounge, and Palm Court, where you can enjoy Afternoon Tea. Coq d'Or and Palm Court feature live entertainment on weekends.
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Property amenities
Valet parking
Wifi
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Conference facilities
Paid private parking nearby
Paid wifi
Restaurant
Breakfast available
Banquet room
Meeting rooms
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
On-demand movies
Iron
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Historic Hotel
Classic
Languages Spoken
English, Spanish
Hotel links
Special Offer:Breakfast Included Offer
4.0
4.0 of 5 bubbles5,220 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in a prime spot for shopping and attractions, The Drake has garnered attention for its unbeatable location and breathtaking views. While the hotel's rooms offer a spacious retreat, opinions vary on their decor and upkeep. Guests regularly laud the hotel for its luxurious atmosphere, complete with live harp music, and commend the staff for their exceptional service. Cleanliness is generally praised, though some have suggested improvements. Despite mixed sentiments regarding value due to pricing and additional charges, the hotel's historic elegance and amenities, including the high tea experience, continue to impress.
Location
Convenient
Atmosphere
Elegant
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Attentive
Amenities
Top-notch
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5,220Reviews51Q+A100Room tips
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FellowTraveler69812 wrote a review Nov 2023
1 contribution
Fabulous service— Azmir and Rupert were fantastic. Ryan, a new server, went above and beyond, to ensure our high tea was very pleasant. A wonderful experience. I’m looking forward to returning, and enjoying Holidays at the Drake.
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Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Christian Michaels, General Manager at The Drake
Responded Nov 22, 2023
Dear Fellowtraveler, I am happy you had a wonderful experience at the Drake hotel and that our staff provided you with a fabulous service. Thank you for taking the time to share your experience. We are also looking forward to hosting you again in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wander47400848348 wrote a review Nov 2023
1 contribution1 helpful vote
Sead has been our server a few times now!! Always fortunate to have him!! He is a true professional who is an asset to The Drake!! Very accomodating! We have been there during other times of the year but the Christimas holiday is our favorite.
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from John Christian Michaels, General Manager at The Drake
Responded Nov 17, 2023
Dear Wander, Thank you for being such a loyal customer. I am happy to hear you had another great experience at the Drake hotel. We are looking forward to welcoming you back in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
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lisamathes wrote a review Nov 2023
bay village, ohio, USA17 contributions6 helpful votes
Gem on Magnificent Mile. Stately hotel and rooms. Amazing staff and please partake in high tea. Remnants of the swanky hotel experience, yet remain. Traveled with my teen, whom thoroughly enjoyed the experience!
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Christian Michaels, General Manager at The Drake
Responded Nov 9, 2023
Dear Lisa, Thank you for taking the time to let us know about your stay. It is wonderful to hear that you enjoyed the ambiance and charm of our historic property and found our location convenient for your needs. We look forward to your next stay at the Drake Hotel!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Johanna S wrote a review Nov 2023
1 contribution
We had tea at the Palm Court. Sead was our waiter and took excellent care of us. He was attentive. The tea and sandwiches was delicious and the harpist played beautifully. We really enjoyed our time!!
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Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Christian Michaels, General Manager at The Drake
Responded Nov 8, 2023
Dear Johannas, I am very happy to her you had a great experience at the Drake hotel and Sead provided you with exceptional service. Thank you for taking the time to share your experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jazmin A wrote a review Nov 2023
San Antonio, Texas2 contributions
Our experience at the holiday afternoon tea was magical! The service was impeccable and the vibes were so lovely! Sead made our experience so memorable, he was awesome and very attentive. He took all of our photos and kept checking in that we had everything we needed. Our experience was made 10 times better because of his wonderful service!! I highly recommend this afternoon tea for a special occasion or a girls day! Thanks so much to Sead, we had a great time!!
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Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Christian Michaels, General Manager at The Drake
Responded Nov 8, 2023
Dear Jazmina, I am delighted to hear you had a magical experience at the Drake Hotel and the service was impeccable. Thank you very much for your kind words. We are looking forward to welcoming you back in the near future!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ecd wrote a review Nov 2023
los angeles14 contributions4 helpful votes
I loved The Drake! Very classy and elegant despite negative comments I've seen on this site. I had a lake view king near the side of the building. I asked to be moved to the middle so I'd have a better view and they were able to accommodate me the next day. Very lovely people! And a great location! The bus stop is less than a block away and I took the bus all over the city. The only slight negative was a very friendly man in the lobby who I thought was the concierge - very chatty! Turns out he's selling timeshares!! Bummer! There was a large Indian wedding there one of the days - the outfits were stunning! Oh - also - I requested a mini fridge when I made the reservation and it was there waiting for me when I arrived. And the coffee maker is the standard tray/pod
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Christian Michaels, General Manager at The Drake
Responded Nov 3, 2023
Dear Ecd, I am happy to hear you had a great experience at the Drake hotel. Thank you for taking the time to let us know about your stay. It is wonderful to hear that you enjoyed the ambiance and charm of our historic property and found our location convenient for your needs. We look forward to your next stay at the Drake Hotel!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jessica G wrote a review Oct 2023
Chillicothe, Illinois1 contribution1 helpful vote
My review is mixed. We were there in October with a couple of hundred people for a wedding that was perfect in every way. The cocktail hour, reception, and after hours party were spectacular. The hotel is beautiful and our room was spacious. However, after checking out and arriving home just 2 1/2 hours later I discovered I had forgot to open the closet in our hotel room and left several items of clothing behind. I immediately called the hotel and they instructed me to go through a lost and found app which I sent pictures and descriptions of clothing. Mind these items weren’t lost somewhere unknown but literally left hanging in the closet. After several days with no response I started trying to get ahold of someone at the Drake. I was transferred multiple times to housekeeping
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from John Christian Michaels, General Manager at The Drake
Responded Nov 1, 2023
Dear Jessica, I am sorry to hear about the unfortunate incident. I am having the security and the housekeeping team investigate and we will reach out to you with a resolution. Thank you for bringing this up to our attention.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alina W wrote a review Oct 2023
1 contribution
Our experience was nothing short of amazing. Our server Saed was welcoming and thoughtful in creating an experience worthy of the grand hotel. Thank you to Mr Micheals and Mr Saed for the beautiful experience.
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Christian Michaels, General Manager at The Drake
Responded Nov 1, 2023
Dear Alina, I am verry happy you had a great experience at the Drake Hotel and the service was excellent. Thank you for taking the time to share your experience. We are looking forward to welcoming you back in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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everyday_drive wrote a review Oct 2023
24 contributions82 helpful votes
Check-in: Very easy and smooth. The lady who checked me in was very friendly and gave me restaurant tips when I asked. There were enough staff at front desk so there wasn’t a long wait. Room: It was very comfortable. Bed and pillows were comfortable. A couple of friends stayed with me for one night and they provided an extra pull-out bed, pillows, and towels free of charge. Housekeeping was great and quick to respond if you call for help. Conference rooms/Catering: Spacious even for a large group of people. Food was great and wait staff very nice and accommodating. Location: Conveniently located near shops and restaurants. I love it that it’s right next to the beach!
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Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Christian Michaels, General Manager at The Drake
Responded Oct 25, 2023
Dear Everyday_drive, I am happy to hear you had a good experience at the Drake hotel. It is great you found our accommodations comfortable and enjoyed the food. Thank you for taking the time to share your experience. We are looking forward to welcoming you back in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Judy G wrote a review Oct 2023
Huntington Woods, Michigan270 contributions92 helpful votes
This iconic hotel is nicely located right off Michigan avenue…close to shopping and museums. Rooms are stately and very clean. Two issues I felt were strange was there was no breakfast served on the days we were there and no room service. I assume these went away with Covid but I’d definitely not stay here again unless they up these services. A leisurely breakfast is an integral part of a trip…and the option for no room service was shocking. The staff was very friendly but made it known I wasn’t the only person to complain.
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Christian Michaels, General Manager at The Drake
Responded Oct 19, 2023
Dear Judy, Thank you for taking the time to let us know about your stay. It is wonderful to hear that you enjoyed the ambiance and charm of our historic property and found our location convenient for your needs. I am sorry to hear the breakfast restaurant was closed during your stay. We have been working hard on reopening the Room Service and I am glad to inform you the service will be back very shortly.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
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PRICE RANGE
$144 - $235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the drake hotel chicago, hilton hotels chicago, chicago drake hotel, drake hotel chicago
LOCATION
United StatesIllinoisChicagoCentral / Gold Coast / Near North Side / Magnificent Mile
NUMBER OF ROOMS
535
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE DRAKE $152 ($̶3̶0̶7̶) - Prices & Hotel Reviews - Chicago, IL