First of all, walking in to their grand lobby is like stepping back in history, when Princess Diana and Frank Sinatra chose this hotel for their stay in Chicago. We had the magnificent view of Lake Michigan, which is so breathtaking, especially at night! Our family walked everywhere from the hotel, and even did an impromptu trip to the Tilt at John Hancock, where my hubby and I experienced the Tilt while our grown kids were still asleep on the comfortable beds. Our vehicle was parked a block away at the 900 building where Bloomingdales is, and it was very convenient to drive in and out while we stayed at the hotel. Great stay!
It's hard to review any hotel during these weird pandemic times. I looked forward to experiencing a stay at the Drake and though many services are cut back ( or non existent), this hotel is still a grand dame. Our room overlooking the lake was comfortable and the view of the lake...spectacular. We had to get take out both nights but it was fun to bring our dinner back and dine while watching the sun set (and watch a storm roll by). The staff is trying so hard to make a stay comfortable. I would definitely love to return when the hotel once again offers High Tea and dining. Still, it was a wonderful stay. Don't miss the florist shop...it's amazing!
SOS save the Drake! I stayed for two days on business and the hotel was a dump! It had been years since I last stayed there and it had so much character and charm but not any more. Dirty hallways and elevators. Dirty rooms that haven’t seen an upgrade in a very long time. Worn, musty, dark and just a pal of sadness over the whole place. Hilton has obviously given up on this hotel so we can only hope that someone will purchase it who has integrity and the funds and creativity to give this once great hotel a new lease on life because The Hilton vampires have sucked all the blood out of this place. The staff knows and can’t say anything because they want to keep their jobs but they know how bad it’s gotten. And no security at night makes it a little scary coming and going. Walking the deserted halllways littered with clean stickers is creepy. Especially since you know this place is far from clean or sanitized. Sad. Just sad. The Drake needs a desperate SOS from a benefactor! …
Excellent place! The concierge was very helpful and the staff was very attentive. Loved the 2 days stay there, tho my room wasn't lake facing but the proximity to the lake and even to magnificent mile made it worth every penny. I booked it for the history it caries and that was pretty evident in the ambiance, architecture et al.
We took Grandma and granddaughter to celebrate their birthdays together for high tea at The Drake. It was elegant and lavish. The wonderful team of Gisele, Mirchet, and Roberto made the experience warm and welcoming. They were friendly and professional and truly seemed to care and celebrate with us! They brought us delicious teatime treats and sandwiches and kept our tea kettles warm and full. These 3 made it such a special and luxurious afternoon. This will stay one of those special happy memories! Thank you for being so wonderful!!! We appreciate you!!!!