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555 W Surf St, Chicago, IL 60657-6020
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Up to 25% OFF - Room Rate
Booking.com
$85
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Free cancellation until 02/05/22
Expedia.com
$85
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Free cancellation until 02/05/22
Trip.com
$75
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Priceline$85
Hotels.com$85
FindHotel$85
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (54)
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Panoramas (4)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Read more
Updated 01/19/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 01/19/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#57 of 221 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
With a recently renovated lobby space, the whimsy atmosphere and timeless ambiance of The Willows Hotel fits perfectly in this Lakeview and Lincoln Park neighborhood. Free daily breakfast, 24-hour coffee & tea service, free WiFi, and cozy guest rooms featuring modern amenities make every stay at The Willows Hotel comfortable and enjoyable. With nearby access to public transport systems, guests at The Willows can easily explore popular Chicago attractions, including the Steppenwolf Theatre and Wrigley Field. The Lincoln Park Zoo along with the scenic Lake Michigan coastline is also only minutes away.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Wine / champagne
Baggage storage
Newspaper
24-hour check-in
24-hour front desk
Dry cleaning
Parking garage
Wifi
Non-smoking hotel
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Safe
Telephone
Minibar
Flatscreen TV
Bath / shower
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Boutique
Languages Spoken
English, Spanish, Bulgarian, Italian
Hotel links
Special Price:Up to 25% OFF - Room Rate
289Reviews18Q+A47Room tips
Traveler rating
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Popular mentions
Iris G wrote a review Jan 5
2 contributions
We always find the staff to be friendly and accommodating, the facility clean and our room clean and comfortable. The beds are outstanding! The hotel is quiet and in a great location. We feel safe. There is a convenient parking structure across the street, however, we often find parking on the street nearby. Covid-19 protocols are taken seriously, and the other guests are congenial and respectful.
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Date of stay: December 2021
Rooms
Service
Sleep Quality
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Response from Juan Monroig, General Manager at The Willows Hotel
Responded 2 weeks ago
Thank you for your kind review and for staying with us recently. We are thrilled to hear you enjoyed your stay with us @ Willows! We are pleased to hear that you found our hotel to be cozy and comfortable and that you loved the location.
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Dana Dee wrote a review Dec 2021
Clarks Hill, South Carolina2 contributions
This hotel has a great location close to restaurants and stores. I stayed 9 nights and everything was wonderful. This will be my 1st choice when I visit the area again. Highly recommend this hotel to visitors.
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Date of stay: December 2021
Value
Service
Sleep Quality
Room Tip: The king suites on the front of the hotel are awesome..book a 300 or 301 for nice big windows and...
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Response from Juan Monroig, General Manager at The Willows Hotel
Responded Dec 22, 2021
Thank you for the wonderful review! We are so happy that we wowed you during your visit. It sounds like you were able to take it all in while you were visiting. We hope that you are able to come back again soon to see us! We will look forward to welcoming you back!
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Regina N wrote a review Dec 2021
Brainerd, Minnesota7 contributions1 helpful vote
The Willows has a charm about it that we liked. The rooms were clean and quiet - outdated decor though. Location was great - close to clinic/Pharmacy, Walmart and decent shopping. Great Breakfast spot - The Yolk - within walking distance. 17 minute walk to the L which we appreciated most mornings. Close to LIncoln Park Zoo/conservtory. Staff was kind and accomodating. But there was a terrible sewer odor in the lobby.
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Date of stay: December 2021
Rooms
Cleanliness
Service
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Response from Juan Monroig, General Manager at The Willows Hotel
Responded Dec 14, 2021
Thank you for your kind review and for staying with us recently. We are thrilled to hear you enjoyed your stay with us. From our clean rooms with comfortable beds to our warm and welcoming team members. We thank you for your recommendation and look forward to welcoming you back soon!
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Lynn D wrote a review Dec 2021
1 contribution
We thought it was a great location, with a wonderful staff and we loved our room. It does have a very wonderful home feel. The lobby did have an unusual odor but I couldn't place it. The beds are comfortable and the showers work well.
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Date of stay: December 2021
Value
Rooms
Service
Helpful
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Response from Juan Monroig, General Manager at The Willows Hotel
Responded Dec 14, 2021
We are pleased to hear that you found our hotel to be cozy and comfortable and that you loved the location. Thank you for your review and for staying with us at the Willows Hotel.
Read more
Anita S wrote a review Dec 2021
4 contributions
We needed a home-away-from-home while we stayed in Chicago for 3 weeks, and The Willows was just right. Juan, the manager, listened to our needs and found the perfect room for us, with maximum flexibility on changing dates. Every staff member was kind and competent, our room was clean and nicely warm, despite Chicago weather, and the location was walkable to everything. Great value also; best in Lincoln Park. No pretension, but lots of charm.
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Date of stay: November 2021
Value
Location
Service
Room Tip: Manager can help choose quieter, larger rooms
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Response from Juan Monroig, General Manager at The Willows Hotel
Responded Dec 10, 2021
We are so happy to hear that you enjoyed your experience at The Willows Hotel! It was our entire team's pleasure having you stay with us! We are glad you enjoyed Chicago in one of its greatest neighborhoods. We appreciate all of the details you shared with us and are excited for the next time you are in Chicago! Thank you,
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PRICE RANGE
$82 - $320 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the willows hotel chicago, willows hotel chicago, willows chicago
LOCATION
United StatesIllinoisChicagoNorth Side / Lake View / Lake View East
NUMBER OF ROOMS
55
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Frequently Asked Questions about The Willows Hotel
Which popular attractions are close to The Willows Hotel?
Nearby attractions include Bad Axe Throwing (0.1 miles), Elks National Memorial (0.2 miles), and Green City Market (0.1 miles).
What are some of the property amenities at The Willows Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
Which room amenities are available at The Willows Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Willows Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at The Willows Hotel?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to The Willows Hotel?
Conveniently located restaurants include The Gundis, Crisp, and Stella's Diner.
Are any cleaning services offered at The Willows Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Willows Hotel?
The staff speaks multiple languages, including English, Spanish, Italian, and Bulgarian.
Are there any historical sites close to The Willows Hotel?
Many travelers enjoy visiting The Rookery Building (3.8 miles), Macy's on State Street (3.5 miles), and Marquette Building (3.8 miles).
Is The Willows Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.