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The Willows

Traveler (147)
360
Panoramas (4)
Room & Suite (227)
Certificate of Excellence

About

#74 of 205 hotels in Chicago
Location
Cleanliness
Service
Value
Certificate of Excellence
With a recently renovated lobby space, the whimsy atmosphere and timeless ambiance of the Willows Hotel fits perfectly in this Lakeview and Lincoln Park neighborhood. Free daily breakfast, 24-hour coffee & tea service, free WiFi, and cozy guest rooms featuring modern amenities make every stay at the Willows Hotel comfortable and enjoyable. With nearby access to public transport systems, guests at the Willows can easily explore popular Chicago attractions, including the Steppenwolf Theatre and Wrigley Field. The Lincoln Park Zoo along with the scenic Lake Michigan coastline is also only minutes away.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Fax / photocopying
Baggage storage
Newspaper
24-hour front desk
Dry cleaning
Parking garage
Parking
Free internet
Wifi
Public wifi
Internet
Breakfast available
Breakfast buffet
Wine / champagne
Non-smoking hotel
Laundry service
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Room features
Non-smoking rooms
Suites
Bathrobes
Air conditioning
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Quaint
Languages Spoken
English, Spanish, Bulgarian, Italian

Location

Full view
89Good for walkers
Grade: 89 out of 100
125Restaurantswithin 0.3 miles
16Attractionswithin 0.3 miles
1,217Reviews
17Q+A
100Room tips
Traveler rating
  • 588
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  • 107
  • 47
  • 24
Time of year
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Popular mentions
Nestled in the Boystown neighborhood in North Chicago on Surf Street, the Willows is one of three boutique hotels in the area. Understand from the get-go, that this is not a new trendy place. It's old-school, but that's the charm. A throw-back to a simpler time, the Willows is inviting and charming. Unless you're looking for it, you might walk right past it. It's tucked in among the brownstones, and it fits. You feel like you're a part of the community. The rooms are old - but they have been updated, and they are comfortable. The lobby offers a light continental breakfast every morning. You feel like you're back home in your own living room. The service is friendly. You feel welcome from the moment you check in at the front desk. They are beyond accommodating, and you can count on them for information and assistance. There is a parking structure just a few doors away on Broadway if you are driving. You can attempt to park on the street, but know the Chicago parking rules or you may find your car in impound.
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Wonderful boutique establishment reminding me of those in Europe. Individual attention, great mini-bar prices! We had the “summer fun” package which included a $15/day mini-bar credit plus reduced room prices! Will definitely stay here again when visiting the area!
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Review collected in partnership with this hotel
Response from willows2020, Manager at The Willows
Responded 3 days ago
Hello Sharon, We are so happy to hear that you enjoyed your experience at The Willows Hotel! It was our entire team's pleasure having you stay with us! The satisfaction of our guests is our top priority. We appreciate all of the details you shared with us and are excited for the next time you are in Chicago! Glad you were able to enjoy the Summer Fun Package. Willows Team
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Great trip to Chicago to see grandbaby. Everything full due to baseball and Pride Parade. No problem with last minute at Willows. Lovely small hotel in ideal spot to walk or take public transport. No frills,relatively inexpensive,great staff(gotta talk to Dan! He knows his stuff and is so nice!)
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Review collected in partnership with this hotel
Response from willows2020, Manager at The Willows
Responded 1 week ago
Hello Chicago Baby, The satisfaction of our guests is our top priority and we are so happy to hear that you enjoyed your experience at The Willows Hotel! It was our entire team's pleasure having you stay with us! We appreciate all of the details you shared with us and are excited for the next time you are in Chicago! Glad you were able to meet Dan, he is great addition to the Willows and Chicago.. Willows Team
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Dan and Juan made our stay so enjoyable. Their suggestions on Chicago attractions, shopping and restaurants, were spot on. The hotel was quaint and had everything we needed for our family of 4. The proximity to the city and attractions, yet its quiet neighborhood setting, was a refreshing change from the hustle and bustle of Mag Mile. We would definitely stay here again. We felt like family.
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Response from willows2020, Manager at The Willows
Responded 1 week ago
Hello Fabulous, Our guests is our top priority and we are so happy to hear that you enjoyed your experience at The Willows Hotel! It was our entire team's pleasure having you stay with us especially since you met Dan and Juan! We appreciate all of the details you shared with us and are excited for the next time you are in Chicago! Willows Team
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Our family of four (including a 3 and 5 year old) enjoyed this hotel's location as it was walking distance to the zoo and Nature Museum as well as a variety of restaurants. The $25 for parking was cheap for Chicago and the parking garage was located right behind the hotel. We were even able to leave our car there for the day after we checked out while we enjoyed the zoo and return the garage pass before we left later that afternoon. Dan at the front desk was extremely friendly and helpful!
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Review collected in partnership with this hotel
Response from willows2020, Manager at The Willows
Responded 1 week ago
Hello! The satisfaction of our guests is our top priority and we are so happy to hear that you enjoyed your experience at The Willows Hotel! It was our entire team's pleasure having you stay with us! We appreciate all of the details you shared with us and are excited for the next time you are in Chicago! Willows Team
Read more
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PRICE RANGE
$137 - $381 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the willows hotel chicago, willows hotel chicago, willows chicago
LOCATION
United StatesIllinoisChicagoNorth Side / Lake View / Lake View East
NUMBER OF ROOMS
55
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