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    Sheraton Grand Chicago

    301 East North Water Street, Chicago, IL 60611-4534
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    10/8/2017 10/9/2017
     8 people are viewing this hotel
    $341
    $299
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    Traveler (1154)
    Room & Suite (707)
    Dining (92)
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    4,797 reviews
    #65 of 191 hotels in Chicago
     
    Overview
    • Excellent51%
    • Very good29%
    • Average13%
    • Poor5%
    • Terrible2%
    Travelers talk about
    “the river” (750 reviews)
    “navy pier” (720 reviews)
    “the club lounge” (227 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Grand Chicago
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Hyatt Regency Chicago
    6,847 reviews
    #87 of 191 hotels in Chicago
     
    Embassy Suites by Hilton Chicago Downtown Magnificent Mile
    3,215 reviews
    #79 of 191 hotels in Chicago
     
    Swissotel Chicago
    4,257 reviews
    #64 of 191 hotels in Chicago
     
    Wyndham Grand Chicago Riverfront
    4,797 reviews
    #65 of 191 hotels in Chicago
     
    Rooms
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (5,062)
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    1 - 5 of 4,757 reviews

    Reviewed yesterday via mobile

    Huge hotel in great location, but so far short of top-class amenities. Burger place on Riverwalk is little better than a cafeteria. Had extremely limited bar options ---- not at all conducive to relaxing with friends on a weekend afternoon. Bar in lobby did not...More

    Thank Nevertell2014
    Hotel's Favorite
    Reviewed July 10, 2017

    Spend a week at that Hotel. Just genious location for walk or visiting either on foot by the river cruise or bus hop on hop off tight in front of hotel.Great restaurant at the hotel and near by. No need a taki or car to...More

    1  Thank heleneetrichard
    Response from Courtney L, Manager at Sheraton Grand ChicagoResponded July 25, 2017

    Thank you for taking the time to share your comments from your recent stay with us. We're happy to see you enjoyed the location of the hotel as well as the on property restaurants. we look forward to welcoming you back again soon.

    Reviewed yesterday

    Poor front desk experience and interaction with guest services manager. Front desk did NOT explain there would be an excessive hold held on my credit card -- $1760 for four days, which exceeded the room charges by nearly $400!! My credit card company notified me....More

    Thank TripTraveler12345
    Reviewed yesterday via mobile

    This hotel is right on the river with great views of the river and even Lake Michigan off in the distant. Shula' s steakhouse in lobby. Great lobby bar. Rooms are nice but a bit dated. Easy walk shopping and downtown venues. Not close at...More

    Thank Raymond P
    Reviewed yesterday

    Stayed here for 4 nights on business. Room comfortable but room safe was very small and couldn't take a laptop; also was keyed rather than a combination safe. Good river view and lake just visible. Lack of eating opportunities after 9pm - "bar snacks" were...More

    Thank dfscot
    Hyatt Regency Chicago
    6,847 reviews
    #87 of 191 hotels in Chicago
     
    Embassy Suites by Hilton Chicago Downtown Magnificent Mile
    3,215 reviews
    #79 of 191 hotels in Chicago
     
    Swissotel Chicago
    4,257 reviews
    #64 of 191 hotels in Chicago
     
    Wyndham Grand Chicago Riverfront
    4,797 reviews
    #65 of 191 hotels in Chicago
     
    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • $135 - $529 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Family Hotel in Chicago
    • #30 Romantic Hotel in Chicago
    • #31 Green Hotel in Chicago
    • #33 Business Hotel in Chicago
    • #43 Luxury Hotel in Chicago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 1218
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Orbitz, Expedia, Starwood, Priceline, TripOnline SA, Ctrip TA, Hotwire, Cheap Tickets, Cancelon and getaroom.com so you can book your Sheraton Grand Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Streeterville / Near North Side
    • Also Known As
    • Chicago Sheraton
    Add Photo Photos
    Traveler (1154)
    Room & Suite (707)
    Dining (92)
    Pool & Beach (42)
    Hotel & Grounds (657)
    Bathroom (48)
    Business Center & Event Rooms (13)
    Family and Play Areas (2)
    Nearby
    Streeterville
    Streeterville is where visitors head for play at Navy
    Pier, a pseudo amusement park and development of
    restaurants, shops, rides, and other activities.
    You’ll find lots of action and excitement on the
    docks. Along the pier, you’ll see the statue of the
    captain for whom Streeterville is named. While you
    enjoy your fair share of sightseeing at the pier, you
    can also visit other popular attractions there such as
    ...More
    Sponsored by:
    Embassy Suites by Hilton Chicago Downtown Magnificent Mile
    3,215 reviews
    .15 miles away
     
    Swissotel Chicago
    4,257 reviews
    .11 miles away
     
    Wyndham Grand Chicago Riverfront
    4,797 reviews
    .39 miles away
     
    Hyatt Regency Chicago
    6,847 reviews
    .15 miles away
     
    Nearby Restaurants
    Whole Foods Market
    174 reviews
    .17 miles away
    Niu Japanese Fusion Lounge
    284 reviews
    .14 miles away
    Bellwether Meeting House & Eatery
    195 reviews
    .13 miles away
    The Palm Chicago
    298 reviews
    .11 miles away
    Nearby Attractions
    Chicago Riverwalk
    1,955 reviews
    .26 miles away
    Tribune Tower
    484 reviews
    .26 miles away
    Wrigley Building
    188 reviews
    .26 miles away
    The McCormick Bridgehouse & Chicago River Museum
    118 reviews
    .26 miles away
    Ask a question
    Questions & Answers
    JillM27
    August 28, 2017|
    AnswerShow all 4 answers
    Response from JHKy | Reviewed this property |
    Oh yes. Price, but that's to be expected
    0
    Votes
    JillM27
    August 28, 2017|
    AnswerShow all 11 answers
    Response from Michael S | Reviewed this property |
    I believe it does, yes
    0
    Votes
    Sadames
    August 28, 2017|
    AnswerShow all 3 answers
    Response from SBHTravels | Reviewed this property |
    Sorry I can't help with the VIP fee as the hotel was sold out when we were there and it wasn't offered.
    0
    Votes
    Room Tips
    "River View rooms are perhaps better but there is presently a construction site across the river."
    Read review
    "Try and get a river view. Lake Michigan was visible from my room."
    Read review
    "I ask for a room with a view of the water, so a higher room on the east side is great."
    Read review
    "Request a room with a view"
    Read review
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