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Sheraton Grand Chicago

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Room & Suite (801)
Traveler (1307)
Room & Suite (801)
Dining (98)
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Rooms
Dec 2Dec 3
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
The Sheraton Grand Chicago is Chicago's premier downtown riverfront hotel, just off Michigan Avenue, and within a short walk of Navy Pier, Millennium Park, museums, shopping and entertainment. The hotel offers spectacular views of either Lake Michigan or the city skyline. Guests enjoy deluxe accommodations, including Sheraton's Sweet Sleepersm Beds, in-room safes, coffee makers, in-room refreshment center, high-speed Internet access, cable television with movies and video games. Club guest rooms, located on the top four floors, feature plush robes, turndown service, complimentary continental breakfast and afternoon hors d'oeuvres. There are five distinctive restaurants and lounges, including the acclaimed Shula's Steak House, health club, indoor swimming pool, sun deck, sauna, and massage therapy.
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Property amenities
Restaurant
Room Service
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Paid Wifi
Paid Internet
Wheelchair access
Bar/Lounge
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Marina View
Harbor View
HOTEL CLASS
Hotel links
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Location
Full view
100Great for walkers
Grade: 100 out of 100
105Restaurantswithin 0.25 miles
22Attractionswithin 0.25 miles
Neighborhood
Streeterville
Streeterville is where visitors head for play at Navy Pier, a pseudo amusement park and development of restaurants, shops, rides, and other activities. You’ll find lots of action and excitement on the docks. Along the pier, you’ll see the statue of the captain for whom Streeterville is named. While you enjoy your fair share of sightseeing at the pier, you can also visit other popular attractions there such as the Chicago Children’s Museum and the Chicago Shakespeare Theater. Off the pier you’ll find more restaurants from low-cost pubs to high-end establishments. Arts and culture aficionados should be sure not to miss the Museum of Contemporary Art.
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Reviews (5,436)
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5,094 results
Traveler rating
2,532
1,456
663
284
159
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LanguageEnglish
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2,532
1,456
663
284
159
Show reviews that mention
All reviews the river navy pier the club lounge shula's steakhouse within walking distance concierge desk michigan ave whole foods the magnificent mile self parking mini fridge fitness center corner room millennium park hotel is in a great location mag mile the loop
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1 - 5 of 5,094 reviews
Reviewed yesterday via mobile

Very nice hotel, staff is great especially the gentlemen in front of hotel. The Starbucks crew were a little rude. Clean and well maintained hotel. Rooms were very clean and spacious. My only complaint, as with all hotels, walls didn’t do a lot on noise...More

Thank dad2sgr
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded yesterday

Dear dad2sgr, Thank you for reviewing the Sheraton Grand Chicago and letting us know you had an overall pleasant experience. Also, your comments have triggered a few areas which need immediate attention and we are sorry for the inconvenience this caused you. We will certainly...More

Hotel's Favorite
Reviewed July 18, 2018

Stayed here for 1 week with my husband and 2 children in a Burnham Suite in July 2018. The room was very generously sized, even with the murphy bed down all the time we had plenty of space for a table that seated 8 and...More

1  Thank MrsAnn73
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded July 20, 2018

Dear MrsAnn73, Thank you for the generous review of our hotel, the Sheraton Grand Chicago. We are delighted we could provide you with an exceptional stay here in the heart of The Windy City! It's great to know how much you enjoyed our great location....More

Reviewed 6 days ago via mobile

I stayed here for a business trip. For the price I wasn’t blown away having better experiences elsewhere. That said it’s a very nice property. Detractors include not having a fridge in the room for my things. I could wait at the front desk again...More

Thank ianschneller
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 4 days ago

Dear ianschneller, Thank you for choosing the Sheraton Grand Chicago during your business trip. We are glad you liked our convenient location and courteous service. That being said, we are sorry you were unhappy with the cost of your stay. We value your feedback as...More

Reviewed 6 days ago

There is not a lot else to say than "Great to stay if you want to discover Chicago"! The hotel is very good and the rooms spacious, clean and well equipped. We didn't enjoy any service like breakfast or dinner because you've got plenty of...More

Thank 2Horst2
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 6 days ago

Dear 2Horst2, On behalf of our staff, thank you for the terrific review! We are pleased to know how much you loved your stay. Overlooking the Chicago River, our guests are within walking distance of some of our city's best dining, entertainment, and nightlife. All...More

Reviewed 1 week ago via mobile

If you have a chance to visit the 33rd floor lounge, it is worth it. The views are absolutely amazing! They offer a continental breakfast and happy good and wine. We’ve been visiting the lounge for 12 years and they have always had the same...More

1  Thank khobbs7
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 5 days ago

Dear khobbs7, Thank you for the generous review of our hotel, the Sheraton Grand Chicago. We are delighted we could provide you with an exceptional stay here in the heart of The Windy City! It's always great to hear from our guests and we appreciate...More

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Questions & Answers
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Pool H
November 18, 2018|
AnswerShow all 3 answers
Response from brad2004 | Reviewed this property |
If you call the hotel they could tell you that information. My guess is it might be a higher floor or view from room.
0
Votes
spinto1081
August 1, 2018|
AnswerShow all 4 answers
Response from LaiLaiYeong | Reviewed this property |
Most hotel properties would offer rollaway for a fee. Rollaway bedding should be available.
0
Votes
Jacqueline M
August 1, 2018|
AnswerShow all 2 answers
Response from Terri L | Reviewed this property |
Sorry I am not sure however I did see a number of people with small dogs.
0
Votes
Room Tips
"get a room to the waterfront"
2Horst2
6 days ago
Read review
"view over the river"
lobsterlover24
1 week ago
Read review
"Higher is better, but if you miss out, the river is just to one side."
jimd986
1 week ago
Read review
"34th floor is top"
lucycan
3 weeks ago
Read review
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PRICE RANGE
$119 - $422 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chicago sheraton
FORMERLY KNOWN AS
Sheraton Chicago Hotel and Towers
LOCATION
United StatesIllinoisChicagoNear North SideStreeterville
NUMBER OF ROOMS
1218
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