We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Stayed one night for meeting. Room very clean as was the lobby. I checked in at 8pm- the front desk was okay, but I was told that my meeting/ buffet dinner had already ended, the next day I was told went onto 930pm. I never...More
Response from RenaissanceChicagoGM, Executive Chef at Renaissance Chicago Downtown HotelResponded August 18, 2014
Thank you for the feedback. We are sorry that your stay here at the hotel did not meet your expectations. As the Executive Chef your food and beverage experience is of the utmost importance to me, thus I would like the opportunity to speak with...More
Room: King bed, 16th floor. Nice size with a desk and a sitting area by the large floor to ceiling windows which provided lots of natural light. View overlooked the river with a view of Marine City, Trump tower, all the way to the Chicago...More
Thank Melissa R
Response from RenaissanceChicagoGM, General Manager at Renaissance Chicago Downtown HotelResponded August 18, 2014
We appreciate all the time you took to provide feedback about the Renaissance Chicago Downtown Hotel! We have all the amenities our discoverers need to ensure a comfortable stay including the very comfy bedding that you mentioned. We are glad our staff was able to...More
Perfect location to explore downtown Chicago. Plenty go good shopping and lots of great places to eat and drink. Very nice, comfortable rooms......pillows are heavenly!!! Front desk staff friendly and helpful.
Response from RenaissanceChicagoGM, General Manager at Renaissance Chicago Downtown HotelResponded August 20, 2014
Our pillows are quite wonderful! We’ll be sure to fluff them up for you before your next trip to visit our hotel! We can't wait to welcome you back. Live well!
Rooms are large by European standards (but average by US ones), equipment in the room is OK - very traditional style.Location is the key asset of this hotel as it is in Chicago downtown, not far from the Lake and all places/shops to visit. Overall...More
My eleven year old son and I used Marriott Rewards points in order to spend five nights at the Renaissance. We could not have been happier! This "boutique like" property fronts the Chicago River and is centrally located at the intersection of State and Lake...More
Response from RenaissanceChicagoGM, General Manager at Renaissance Chicago Downtown HotelResponded August 13, 2014
We are thrilled you chose the Renaissance Chicago as your destination of choice for your annual summer trip with your son. We know how important it is to make trips like these special and we are delighted you had just that experience! We will be...More
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of
the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Response from jessicacaro | Reviewed this property |
I had the choice of staying at either one of those hotels but I ended up staying at the Renaissance. Location is huge for me, it has spectacular views of the city. Everything you could possibly be looking for is a walking... More
I had the choice of staying at either one of those hotels but I ended up staying at the Renaissance. Location is huge for me, it has spectacular views of the city. Everything you could possibly be looking for is a walking distance. The rooms are up to date as for the JW had an old style to their rooms that I was not a fan of. It’s more hip and low key.. they have it set up nicely.