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Renaissance Chicago Downtown Hotel

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1 W Wacker Dr, Chicago, IL 60601-1631
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (902)
Room & Suite (325)
Dining (70)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 01/19/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Renaissance Chicago Downtown Hotel
Updated 01/19/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#76 of 213 hotels in Chicago
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Make Renaissance Chicago Downtown Hotel your destination of choice for your visit to the Windy City. From the moment you step into our elegant lobby, we'll provide you with all you need for a first-class stay. You'll be delighted with our contemporary hotel rooms and suites; each one provides amenities like Netflix, 47-inch TVs and marble bathrooms, and many boast striking panoramic views of the Chicago River and the surrounding downtown cityscape. Take a refreshing swim in our heated indoor pool, or unwind with a perfectly-poured cocktail and creative American cuisine at Raised, which offers a sensational rooftop setting and a uniquely modern ambiance. Plan your wedding or business event at our hotel to take advantage of over 40,000 square feet of light-filled, stylish venue space; we also feature top-notch planning and catering services. We're situated in the Theater District, near many famous attractions; the Chicago Theater is only steps away. Style and substance blend seamlessly at Renaissance Chicago Downtown Hotel.
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Full view
Property amenities
Paid public parking on-site
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bowling offsite
Car hire
Parking
Paid wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Rooftop bar
Tennis court offsite
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Convenience store
Non-smoking hotel
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Interconnected rooms available
Room service
Cable / satellite TV
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
On-demand movies
Radio
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
River View
Languages Spoken
English, French, Spanish, Chinese and 4 more
Hotel links
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2,091Reviews27Q+A100Room tips
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Popular mentions
aakus9091 wrote a review Nov 2020
South Plainfield, New Jersey2 contributions
I recommend this hotel to anyone searching for a stay in the area! My family and I decided to spend the night in Chicago on our drive back east from Denver. The staff was extremely accommodating. Helped us with directions to the parking garage. Lend a helping hand when I was struggling with my luggage. The hotel was gorgeous! They took pride in their cleanliness and it showed throughout our stay. We had a view of the river and it was incredible! The art in the lobby and rooms is also super interesting and fun. Great stay!
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Date of stay: November 2020Trip type: Traveled with family
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little125 wrote a review Oct 2020
South Bend, Indiana2 contributions3 helpful votes
I am also in the hospitality industry & let me say...Kevin at the front desk went above & beyond every time we saw him. At check in he recommended a great parking app. He also printed my rare form so I didn’t have to hassle with it. Then the next day I lost my AirPod. I went back to the room to look for it. & to no avail I couldn’t find it. I was bummed. As we were pulling out of the hotel Kevin came running out saying he found it in the lobby the night before. My stay was short at this hotel but was very clean & every person we came Into contact with was pleasant & smiling. Thank you for working during these hard times & keeping us safe while traveling! I know it isn’t easy. & Kevin thank you for going above & beyond!
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
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Jen r wrote a review Sep 2020
New York City, New York16 contributions11 helpful votes
my boyfriend and i checked into this hotel yesterday. We drove across the country from NYC where we live. After driving 6 hours from Minnesota, we checked in and wanted to go downstairs and check out the hotel bar and get a drink to bring back to the room. As soon as we got there we were "greeted" incredibly rudely by a mid aged woman. She brought us to the bar and told us we had to sit while we ordered drinks. Then some other lady came bulldozing over and was like "did someone seat you here or did you seat yourselves?" My boyfriend and i told her we were sat there by another lady. She looked pissed and scoffed and stormed back to the front to find the original lady. Then the original one comes back over and goes "why did you tell her I didn't seat you guys here????" My boyfriend and i are like what is going on??? Like what are you talking about, we were rudely sat by you the first time, got attacked a second time, now being attacked again. Like can we just order a damn drink please to bring to our room??? I've never experienced anything like that before. They were so accusatory and rude. They had communication issues with each other and instead chose to yell at us about it. Who does that? Like your coworker sat us here go take it up with her, not yell at the guests! Its my first time in chicago and I was excited but that ruined my whole first day because I couldn't have had a ruder greeting. Also, they sneak in a 20% gratuity even for 2 people. The guy at the front desk provided 0 information on the hotel when we checked in, we had to ask where everything was ourselves. It was just like here's your key figure it out. The room wasn't that clean, I scrubbed some mysterious red spot off the toilet seat with a sanitation wipe and something crusty on the nightstand. Our stay was supposed to be 575 for the total time. I went out to dinner with my boyfriend and my card got declined and I was confused so I went on my banking app and saw they had charged me one charge of 700 and another of 118. ????? So without warning just charged my card 800. Any hotel I've stayed at before they charge after you leave . Or if they hold an incidental charge they TELL you when you first check in. I asked about it to the the woman at front desk and she was again unapologetic and said that they dont tell people when checking in that they charge 300 extra for incidental fees. Its really shocking, ive stayed at a solid couple hundred hotels in my life all around the world and also worked at a luxury collection hotel in boston and it is appalling how rude everybody is. The whole vibe is beyond unwelcoming. The 1 star goes to the view from the room.
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Date of stay: September 2020Trip type: Traveled as a couple
3 Helpful votes
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dustythoughts wrote a review Mar 2020
Manchester, Connecticut1,109 contributions475 helpful votes
This hotel is lovely. It's admittedly part of a chain, so it has certain uniform standards to maintain, but the lobby is both welcoming, modern, and professional and the rooms are pretty spacious, with a comfortable bed and a big, clean bathroom. The in-house gym is big enough, the pool is nice, and the staff are friendly and professional, and make you feel very welcome. The hotel is centrally located near the Chicago Theatre, the Loops, and the Riverwalk.
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Date of stay: November 2019
Location
Service
Sleep Quality
2 Helpful votes
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jwalken wrote a review Mar 2020
Frankfurt, Germany23 contributions30 helpful votes
I just completed a stay at the RCHD, one night with my wife and son. Let me start with the things the hotel got right. They provided great check-in service and even granted me an upgrade. Hotel looks recently modernized, lovely lobby smell that seems to be pumped into more trendy hotels. The hotel is in a great location right on the River Walk. Quick stroll to Millennial Park and plenty of great local cuisine. They do not provide breakfast for Elites on the weekends when the Lounge is closed. They will provide 1000 points consolation, but when breakfast is $30 a day per person, that 1000 points isn’t even a bandaid. That is within Marriott policy but not appropriate to litigate here. Marriott Elite beware. Second, they offer valet parking for $76 a night, that ends at noon, not 24 hours. So if you valet a car, and do late checkout be prepared to pay for a hefty per hour or second day charge. After receiving supplemental foilio (bill) some hours after checkout, I called the Hotel manager on duty and they were unyielding in this policy. Which is their right. I stayed at this hotel less than 24 hours, but ended up paying almost as much in parking as I did in room charge. Guest beware. Gouging present.
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Date of stay: March 2020Trip type: Traveled with family
2 Helpful votes
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Response from DedicatedManagement, Manager at Renaissance Chicago Downtown Hotel
Responded Mar 9, 2020
Dear jwalken, Thank you very much for your review and for visiting us recently. We are happy to hear that you enjoyed your time with us and that you appreciated our hotel's location for your visit. We appreciate your feedback on our breakfast offerings and valet costs. We will be sure to pass it along, as we hope to deliver a five-star experience to all of our guests. We hope you would consider returning to our hotel again in the future. Renaissance Chicago Downtown Hotel
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PRICE RANGE
$224 - $574 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance hotel chicago, chicago renaissance, renaissance chicago hotel
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / Theater District
NUMBER OF ROOMS
560
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Frequently Asked Questions about Renaissance Chicago Downtown Hotel
Which popular attractions are close to Renaissance Chicago Downtown Hotel?
Nearby attractions include Drunk Shakespeare (0.1 miles), Chicago River (0.2 miles), and American Writers Museum (0.2 miles).
What are some of the property amenities at Renaissance Chicago Downtown Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and an on-site restaurant.
What food & drink options are available at Renaissance Chicago Downtown Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Renaissance Chicago Downtown Hotel?
Yes, paid public parking nearby, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Renaissance Chicago Downtown Hotel?
Conveniently located restaurants include Do-Rite Donuts & Chicken, Shaw's Crab House, and Firecakes Donuts.
Are there opportunities to exercise at Renaissance Chicago Downtown Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Renaissance Chicago Downtown Hotel located near the city center?
Yes, it is 0.6 miles away from the center of Chicago.
Are any cleaning services offered at Renaissance Chicago Downtown Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Chicago Downtown Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Renaissance Chicago Downtown Hotel?
The staff speaks multiple languages, including English, Spanish, French, Chinese, Polish, Filipino, and Serbian.
Are there any historical sites close to Renaissance Chicago Downtown Hotel?
Many travelers enjoy visiting Garfield Park Conservatory (4.6 miles), The Rookery Building (0.6 miles), and Macy's on State Street (0.2 miles).