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Room & Suite (400)
Dining (86)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 11/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Renaissance Chicago Downtown Hotel
Updated 11/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#62 of 220 in Chicago
Location
4.8
Cleanliness
4.5
Service
4.4
Value
3.9
Travelers' Choice
GreenLeaders GreenPartner
Make Renaissance Chicago Downtown Hotel your destination of choice for your visit to the Windy City. From the moment you step into our elegant lobby, we'll provide you with all you need for a first-class stay. You'll be delighted with our contemporary hotel rooms and suites; each one provides a host of fantastic amenities, and many boast striking panoramic views of the Chicago River and the surrounding downtown cityscape.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bowling offsite
Car hire
Paid public parking on-site
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Rooftop bar
Squash offsite
Tennis court offsite
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Interconnected rooms available
Room service
Refrigerator
Cable / satellite TV
Flatscreen TV
Bath / shower
Safe
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
River View
Languages Spoken
English, French, Spanish, Chinese and 4 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
332Restaurantswithin 0.3 miles
86Attractionswithin 0.3 miles
Contact
1 W Wacker Dr, Chicago, IL 60601-1631
Getting there
State/LakeChicago L2 min
LakeChicago L3 min
Rental CarsSee rental cars from $34/day
2120Reviews30Q+A100Room tips
Reviews
Traveler rating
- 1,097
- 721
- 197
- 70
- 35
Time of year
Traveler type
Language
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Popular mentions
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Most Recent
Great feel and vibe. Even better location right across the River. Loved the 3rd floor rooftop bar. Staff very friendly. But like other Marriotts I have stayed in lately I could not get my room cool. I think the in room thermostats are for looks only. But that’s the only complaint so overall 4.5!
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Date of stay: May 2022Trip type: Traveled
Helpful
Although the location is excellent and the bar good for socializing the rooms are in serious need of renovation. In addition since central AC was not turned on as of yet there was no way to cool off an uncomfortably warm room except to open the window and put up with the noise.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Jade Grek, Other at Renaissance Chicago Downtown Hotel
Responded today
On behalf of the Renaissance Chicago Downtown Hotel, I want to thank you for taking the time to provide feedback about your recent stay. We are delighted to see that you enjoyed your time at the bar & the location of our hotel. I was however disappointed to learn the rest of your stay did not meet your expectations. As we pride ourselves on delivering a memorable hotel experience during your travels, we regret we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies for the issues you experienced with your room . I will be sharing all your feedback with the appropriate hotel team.
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Great view of the river. We had a corner river suite and king river view room on 19th floor. Room service from a la cart menu was very quick. Rooftop bar and lobby bar had excellent cocktails. Rooftop bar can get very busy with a waitlist to get in. Wonderful staff everywhere.
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Date of stay: April 2022Trip type: Traveled
Room Tip: Corner river suite was room xx22. If you want room next door with shared foyer add xx24.
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Helpful
I have been staying at this hotel off and on for about six weeks, along with the Westin on the north side of the river. Both are good hotels with nice rooms and good customer service, but the Renaissance wins out. 1. Customer service is excellent. During five or six stays, everyone who works at the hotel tries hard to help you. I’ve never had a long wait for anything. If you want your room cleaned, it happens. If you want something fixed, it happens. 2. Even the smaller rooms are spacious, and the junior suites are enormous. The beds are comfortable. The rooms are well-appointed and up to date. The views from rooms facing the river are amazing, but you can’t really go wrong with any of the views. Rooms facing State Street have a nice view of the Chicago theater, while rooms facing south have an unblocked cityscape view. (But yes you can hear the L trains on Lake Street.) The Westin rooms are comfortable but not as large. 3. The food is great. The Renaissance has a stripped-down in-room meal service called “a la carte” that is delivered in cardboard boxes with plastic cutlery. That was a little of a disappointment, but the food itself is amazing, high-quality, and reasonably priced relative to most in-room dining. And it’s quick. The breakfast lounge for Marriott platinum members is the best in the city. The Westin has no room service, and its lounge isn’t as large. 4. There’s a very nice indoor pool and gym. All in all, a great hotel.…
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Date of stay: April 2022Trip type: Traveled
Helpful
I wanted to take a moment to comment on the outstanding experiences my wife and I have had over the years while staying at the Chicago Renaissance Downtown. I would estimate we have been staying at the hotel for the last 15 years. In staying at the hotel we are welcomed back by name & made to feel special with every stay. I would estimate we have seen at least 3 remodels over the years & simply love the hotel. No matter what our evening agenda in Chicago might consist of, we always begin and end our evening with a drink in the lobby. I’ve had countless occasions where the hotel has gone above and beyond to make our stay special like almost always being upgraded in our room, sending up drinks to our room, or a breakfast in the restaurant. One member of the staff in particular that has stood out is John Alcott. We always look forward to seeing John during our visits. John always gives us a run-down of what is going on in the city, tells us new places to go eat, helps us with anything we need, & goes out of his way to make us feel welcomed. My wife and I will not stay at any other hotel in Chicago because of John and others who are members of the hotel staff. We refer to the hotel as our “Chicago Condo”. I can’t begin to imagine how many times we have stayed at the hotel. I would have to say it’s in the 40 to 50 range. The level of service & hospitality that we always receive at the Hotel I feel is worth noting…
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
Room Tip: The view of the River is Great!!!!
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Helpful
We had the pleasure of staying here for a great Chicago week end and the Shamrock Shuffle. Conveniently located and beautifully decorated, we loved our three nights here. Kudos to Jonathan at the Front Desk for finding early morning transportation to Midway!! We appreciate his help!
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Date of stay: March 2022Trip type: Traveled
1 Helpful vote
Helpful
+1
Couldn’t be more satisfied with experience at Renaissance Hotel. A+ on customer service. Jesus at the front desk was so kind, friendly, helpful, and went out of his way to help us out with answering questions, getting us a room with an amazing river view, and telling us about local spots to visit during our trip. Anytime we requested something from housekeeping, they delivered the items very promptly. Room was clean. Windows are not soundproof though, could hear police cars outside. But other than that, great hotel room with a prime location and right across the street from the State/Lake train station.
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Date of stay: March 2022Trip type: Traveled
Helpful
From being able to check in 8hrs early due to travel issues to allowing an extra 4 hours extended checkout, the hotel staff was exceptional. The use of the wrist bands in alll areas of the hotel was genius and made for easy identification and customer service. The Staytion Market and Bar is a nice midday stop for a cocktail and Donna is a great bartender/servier, making an excellent margarita mad old fashion.
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Date of stay: February 2022
Rooms
Location
Service
Helpful
Had a great stay here. Room was clean and comfortable. Staff was friendly and helpful. Pool was a nice size for the kids to swim in which is big for us. Plenty of room to toss a ball around in. Overall a nice stay, we’d stay again! Had a drink at the bar, Raised, and it was nice. Great location to the trains, downtown, restaurants and the museums.
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Date of stay: January 2022Trip type: Traveled
2 Helpful votes
Helpful
I love staying in the theater district when going downtown. I’m not sure why we hadn’t stayed at the Renaissance yet. But I’m sure glad we did. Great location, chic lobby, friendly staff, modern room and the best hotel bed I’ve ever slept in! I like a firm bed and most hotel beds are too soft. This one was perfect. They have Netflix and YouTube on the TV and that was a bonus since we watch both. In-room coffee was good. Not the normal cruddy stuff you’re used to. Toiletries are pretty small. Not enough for more than two showers. But they smelled good. The only major gripe I have (which takes nothing away from my 5-star review) is that the room was pretty cold when we arrived. Thermostat read 67 degrees. That doesn’t seem cold but we couldn’t walk into the bathroom barefoot. It took awhile to warm up. Bathroom floor never did. Weird. Front desk staff did a good job checking vaccination cards. They didn’t just glance and approve. I appreciated that. We will certainly stay here again. I can get a bit picky since Chicago has a lot to offer hotel wise, but this one delivered. Thanks for the nice stay.…
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Date of stay: January 2022Trip type: Traveled
Helpful
PRICE RANGE
$198 - $610 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance hotel chicago, chicago renaissance, renaissance chicago hotel
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / Theater District
NUMBER OF ROOMS
560
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Claim Your Listing Frequently Asked Questions about Renaissance Chicago Downtown Hotel
Which popular attractions are close to Renaissance Chicago Downtown Hotel?
Nearby attractions include Drunk Shakespeare (0.1 miles), Chicago River (0.2 miles), and American Writers Museum (0.2 miles).
What are some of the property amenities at Renaissance Chicago Downtown Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and an on-site restaurant.
Which room amenities are available at Renaissance Chicago Downtown Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Renaissance Chicago Downtown Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Renaissance Chicago Downtown Hotel?
Yes, paid public parking nearby, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Renaissance Chicago Downtown Hotel?
Conveniently located restaurants include Do-Rite Donuts & Chicken, Shaw's Crab House, and Tortoise Supper Club.
Are there opportunities to exercise at Renaissance Chicago Downtown Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Renaissance Chicago Downtown Hotel located near the city center?
Yes, it is 0.6 miles away from the center of Chicago.
Are any cleaning services offered at Renaissance Chicago Downtown Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Chicago Downtown Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Renaissance Chicago Downtown Hotel?
The staff speaks multiple languages, including English, Spanish, French, Chinese, Polish, Filipino, and Serbian.