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What is Travelers’ Choice?
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About
#68 of 220 hotels in Chicago
Location
4.8
Cleanliness
4.5
Service
4.4
Value
3.9
Travelers' Choice
GreenLeaders GreenPartner
Rest easy at Renaissance Chicago Downtown Hotel. Our hotel in Chicago, Illinois, is located near famous attractions like the Chicago Theater. After a busy day, unwind with a refreshing swim in our heated indoor pool, or enjoy on-site dining at Raised Bar.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Conference facilities
Banquet room
Rooftop terrace
Paid public parking on-site
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Rooftop bar
Meeting rooms
Photo copier / fax In business center
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Interconnected rooms available
Room service
Refrigerator
Cable / satellite TV
Flatscreen TV
Bath / shower
Safe
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
River View
Languages Spoken
English, French, Spanish, Chinese and 4 more
Location
100Great for walkers
Grade: 100 out of 100
259Restaurantswithin 0.3 miles
87Attractionswithin 0.3 miles
Contact
1 W Wacker Dr, Chicago, IL 60601-1631
Getting there
State/LakeChicago L2 min
LakeChicago L3 min
Rental CarsSee rental cars from $34/day
2143Reviews31Q+A100Room tips
Reviews
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This is the second time we have stayed in this wonderfully located Marriott property and we will be back. A short two night stay and we loved our spacious room, great meeting place lobby and early coffee/snack bar. We didn’t eat a meal here but the room always seemed packed when we walked by. Happy helpful staff
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel is one of the nicest that I have stayed in recently. Absolutely fantastic! Would love to stay again. 5/5 stars. Amazing location to Riverwalk and nearby attractions. Some of the rooms/suites face the river directly. Short walk from the subway stations that take you to/from the airport. Easy pick up and drop off for ride share. Bed and pillows were very comfortable. The closet has a set of slippers and robes for 2 people. Bathroom was big with a large walk in shower and a double vanity. Water pressure was good for the sink and shower. Daily housekeeping. Mini fridge and microwave in the room. All rooms may not have all the amenities. Amazing view of the River! Lounge is open during the week and serves breakfast, snacks, appetizers etc. Believe there was a $25 daily credit for food as well. Room service was good, timely and friendly. Overall just a fantastic stay. Can't say enough great things. Would love to come again next time my travels take me into Chicago.…
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Date of stay: February 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Renaissance Chicago Downtown Hotel
Responded 2 weeks ago
Dear LetMeGetAway, Thank you for staying with us and sharing your excellent review. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. Thank you for highlighting our convenient location to nearby attractions, well-appointed rooms with many amenities to enjoy, and the lounge with breakfast. Our Theatre District location, combined with great amenities and service, makes Renaissance Chicago Downtown Hotel an excellent choice when visiting Chicago. We appreciate you sharing your feedback and are excited about your return. Sincerely, The Renaissance Chicago Downtown Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The his hotel has a great location not too far from the CTA lake and Clark stop. The lobby is welcoming with a nice little bar area for the guests. As a Marriott premier member I was able to access the M lounge that serves appetizers and a full breakfast in the morning. My room was very spacious and had a large bathroom will a walk in shower which was a plus. My room was nice and quiet which allowed me to relax. Overall great stay
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The Renaissance was conveniently located by the Theater, so we chose it for our weekend in Chicago. We were able to walk to wonderful restaurants nearby and the theater and easily hop on Lakeshore to get to Lincoln Park. Our king room was very spacious and clean. The workout room had a large selection of equipment. There were plenty of places to sit in the lobby / lounge area and you could get to Starbucks without even going outside. We'd definitely return. The only negative is the water pressure wasn't the best in the shower and a small microwave in the room would have been nice. But at least we had a mini-refrigerator.
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Date of stay: February 2023
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Renaissance Chicago Downtown Hotel
Responded 4 weeks ago
Dear CaliforniaGirl2, Thank you for posting your great review of Renaissance Chicago Downtown Hotel. We are happy that we were only minutes away from everything you wanted to do and see on your visit to our dynamic city. We are pleased you enjoyed the many amenities we offer and found your room and our hotel a relaxing retreat, and we are delighted you plan to return. We have taken note of your concern about the water pressure in the shower and will talk about it with the team. It was a pleasure having you, and we look forward to hosting you again soon. Sincerely, The Renaissance Chicago Downtown Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
My boyfriend and I had an amazing weekend get away at this hotel. Check in was a good experience it was quick and we were upgraded immediately due to my boyfriends Marriott status. The staff is extremely friendly always greeting you and helpful. The club level breakfast buffet was closed both days of our stay so unfortunately we didn’t get to try it but the hotel staff did provide us with points to compensate. Room service was quick and efficient. Easy to order through the bonvoy app and it came within 15/20 minutes. The food was good we had breakfast one morning and dessert one of the nights. The location of the hotel is perfect. We didn’t put much planning into this trip it was very last minute but I am very happy we decided to stay here. Walking distance to every attraction we wanted to see and good restaurants all around. Honorable mention is Quartino Italian restaurant it was 8 minutes walking from the hotel and very very good food. The lobby bar and the rooftop bar of the hotel are very nice as well. The lobby is big with a lot of seating space. Our room was amazing. 2222 was our room number and like I said we were upgraded so it was more of a suite. We had a living room seating area little kitchenette with a microwave, mini fridge and coffee maker. Our view was the most beautiful view we’ve had staying in a city we spent most of our time laying on the daybed watching life go on out the window. I look forward to staying at this hotel in the future.…
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Date of stay: February 2023Trip type: Traveled as a couple
Room Tip: You will not need to rent a car when staying at this hotel. Everywhere we wanted to visit was all...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Renaissance Chicago Downtown Hotel
Responded Feb 12, 2023
Dear JeanMarieR2111, As a Marriott Bonvoy member, we value your loyalty to our brands, and we are delighted that we could welcome you and your partner to Renaissance Chicago Downtown Hotel. Thank you for your outstanding review; we are glad that we exceeded your expectations and that you enjoyed our excellent customer service and several other aspects of our hotel. We also appreciate you mentioning the fantastic view from your suite and our perfect location, close to many notable restaurants like the Quartino Ristorante. It is always our goal to provide an outstanding experience, and we are delighted we could be a part of making your visit a memorable one. It was a pleasure having you with us, and we look forward to hosting you again. Sincerely, The Renaissance Chicago Downtown Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I planned a trip to the Chicago Renaissance Downtown for a relaxing visit to enjoy the city. We absolutely made the right choice and feel completely relaxed in returning from our trip. Everything at the hotel was better than expected. We were welcomed by Joey when we dropped our car at the valet & immediately made to feel at home. The front desk attendant was upbeat, and friendly & she went out of her way to accommodate our request to be upgraded to a suite. We absolutely love the room. The two bathrooms are nice to have, and the view of the city and river is the best in Chicago. Just when we didn't think it could get any better, we ran into our old friend John Alcott. John welcomed us back & gave us his usual update of what was going on in the city and recommendations of places to go. For years John has gone out of his way to make us feel at home at the hotel. A great example of this is upon returning to our room, we found an envelope slid under the door from John with Breakfast & Drink vouchers that came in very handy & made us feel welcomed. You just don't get this type of care at other hotels. When it was time to bring a trip to a close our car was brought around to the front and as we were loading up Joey asked if we wanted some waters for the road. I said that would be great & he went all the way up to the front desk and got us two waters. Simply amazing. The Chicago Renaissance Downtown is simply the best hotel I've ever stayed at & the only hotel I will stay at when I visit the Windy City. Thank you to the entire staff that make us feel welcomed when we come to visit our home away from home. We will see you soon!!!!…
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Date of stay: January 2023
Cleanliness
Service
Sleep Quality
Room Tip: Ask for a River View
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We recently stayed here as a part of my wife's birthday weekend, and the staff took such wonderful care of us...there really aren't words to thank them enough. They rolled out the red carpet and made her feel so, so special. I'm forever grateful. In fact, some of our most memorable moments have happened at this hotel. I proposed to my wife (with a big assist from one of the concierges), we enjoyed a night near my birthday and our 6 month anniversary at the hotel...and that same concierge helped us get some fantastic tickets to Wicked. And now they helped us celebrate my wife's birthday. It's a beautiful hotel, the views of the city/river are fantastic, and the people are absolutely wonderful. A special shout out to John (concierge), but all of the front desk staff again really went above and beyond. I can't wait to visit again.…
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Date of stay: October 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at Renaissance Chicago Downtown Hotel
Responded Jan 7, 2023
Dear ccg001, Our team at Renaissance Chicago Downtown Hotel wishes your wife a very Happy Birthday. It is very gratifying to receive feedback such as yours. We are beyond pleased to learn that we exceeded your expectations once again. Thank you for making us your home away from home. We love it when our guests include us in their special events; therefore, we are glad we could help make your wife's birthday an enjoyable event. Thank you for sharing that everything was well taken care of and for mentioning our team member John; we will surely share your compliments with him. It was our pleasure hosting you and we look forward to your return. Sincerely, The Renaissance Chicago Downtown Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just returned from a three night stay at this hotel, and have zero regrets about our choice. Located right on “the Loop,” next to a train station and the famous Chicago theater, this hotel puts you exactly where you‘d want to be to experience the city as a visitor. As Platinum Bonvoy members, we received a NICE upgrade to a Jr. Suite at checkin, and with the extra space was excellent, as we did spend some time relaxing in the room after busy days of exploring. I didn’t see an amenity shop, but there was a Walgreens across the street, about a 2 minute walk away, where you can pick up just about anything you could ever want or need, including pharmacy, alcohol and grocery. There is a Starbuck’s and a Bao bun shop directly below the hotel. Food and shopping galore, all within walking distance in a very safe area. They have a 3rd floor rooftop bar, which we did not get to experience since it’s 21 and up and we were traveling with our 12-year -old, but they also have a lobby restaurant that was really good. It was almost empty every time we walked by, but we ate there twice and enjoyed one of the best beyond burgers we’ve ever had as well as impossible meat potstickers and crispy fries and house made chips. We were here over the holidays, and saw a good mix of fancy people and families. Everything was clean and cool and seemed well-maintained, my only complaint might be the prices at the bar— I’m used to this at Disney World, but surprised to see it elsewhere. If you’re looking for urban comfort, convenience and to be in the heart of it all, this is the place.…
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Renaissance Chicago Downtown Hotel
Responded Jan 4, 2023
Dear somelady321, Thank you for staying at the Renaissance Chicago Downtown Hotel and sharing the detailed review. We are delighted to see how happy you were with all that we offer and that you were impressed with our convenient location minutes away from everything you wanted to do and see on your visit to our dynamic city. It was a pleasure having you, and we look forward to hosting you again soon. Sincerely, The Renaissance Chicago Downtown Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is centrally located. The river view is great. But it is not a top notch hotel. There were elevator issues. There was a problem with the water so that hot water ran in both taps. Even the toilet was hot. I know this because you could feel the heated air risings on your bottom. It was weird. But you couldn’t drink a glass of cold water. Also the room was Incredibly dry as happens in the winter. I woke up both nights parched. I requested a humidifier after the first night. The person on the chat said they would put in the request to Housekeeping. Nothing. No humidifier. No “sorry we don’t have one”. Just ignored and then another uncomfortably dry night. While I love the location, there are lots of other brand name hotels nearby. I am not likely to come back to this one.
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Date of stay: December 2022Trip type: Traveled with friends
Room Tip: River view is excellent. Bring your own water and a humidifier.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Renaissance Chicago Downtown Hotel
Responded Dec 18, 2022
Dear Tom_236598, Thank you for choosing us for your recent visit. We strive to provide excellent service from each team member; therefore, we are genuinely sorry that this was not your experience. We were sorry to read you had several issues during your stay, and we are grateful for your patience. We have shared your concerns with the appropriate individuals to ensure this does not happen again, and we want to thank you for your feedback which helps us improve going forward. It was our pleasure hosting you, and we wish you all the best with your travels. Sincerely, The Renaissance Chicago Downtown Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I can't say enough about how great this hotel is. Staff was very friendly and accommodating, from check-in to check-out. I was upgraded to an Executive Suite on the 27th floor, using my certificates through the Marriott site. Room was beautiful and very clean. I would highly recommend this hotel. I only wish I could remember the names of the staff to offer a personal thank you. Also, if you're attending anything at the Chicago Theatre, its a few minutes walk.
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Date of stay: November 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$255 - $488 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance hotel chicago, chicago renaissance, renaissance chicago hotel
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / Theater District
NUMBER OF ROOMS
560
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Claim Your ListingRENAISSANCE CHICAGO DOWNTOWN HOTEL $186 ($̶2̶0̶6̶) - Updated 2023 Prices & Reviews - IL
Frequently Asked Questions about Renaissance Chicago Downtown Hotel
Which popular attractions are close to Renaissance Chicago Downtown Hotel?
Nearby attractions include Drunk Shakespeare (0.1 miles), Medieval Torture Museum (0.09 miles), and Chicago River (0.2 miles).
What are some of the property amenities at Renaissance Chicago Downtown Hotel?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and an on-site restaurant.
Which room amenities are available at Renaissance Chicago Downtown Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Renaissance Chicago Downtown Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Renaissance Chicago Downtown Hotel?
Yes, paid public parking nearby, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Renaissance Chicago Downtown Hotel?
Conveniently located restaurants include Bongiorno's Italian Deli and Pizzeria, Tortoise Supper Club, and The Dearborn.
Are there opportunities to exercise at Renaissance Chicago Downtown Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Renaissance Chicago Downtown Hotel located near the city center?
Yes, it is 0.6 miles away from the center of Chicago.
Are any cleaning services offered at Renaissance Chicago Downtown Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Chicago Downtown Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Renaissance Chicago Downtown Hotel?
The staff speaks multiple languages, including English, Spanish, French, Chinese, Polish, Filipino, and Serbian.