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Raffaello Chicago

Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveler (527)
Room & Suite (197)
Dining (12)

About

#136 of 205 hotels in Chicago
Location
Cleanliness
Service
Value
Chicago’s only completely non-smoking 4-star boutique luxury hotel has the best location of any 4-star hotel, just steps away from Michigan Avenue in the heart of the Gold Coast. The famed Magnificent Mile, is just steps from Raffaello Hotel’s front door, as is shopping, theater, nightlife, restaurants, clubs, Navy Pier, Hancock Observatory, museums, zoos, and beaches. Amenities include breakfast room service, 24-hour business center, 24-hour fitness center, valet parking, valet laundry, mini-bars, microwaves, rain forest showerheads, flat screen TV’s, in room safes, luxurious bathrobes. Every guest room is non-smoking as are the public areas validating our claim to being Chicago’s only completely non-smoking luxury boutique 4 star hotel, just off Michigan Avenue, the Magnificent Mile. Our newest addition, Drumbar, sits atop the 18th floor. Drumbar is a multi seasonal destination with a speakeasy style inside lounge and outdoor garden terrace.
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Property amenities
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast Available
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Quiet
Hotel links
Visit hotel website
Special Price:Pre Pay & Save!
Hotel packages

Location

Full view
100Great for walkers
Grade: 100 out of 100
141Restaurantswithin 0.3 miles
53Attractionswithin 0.3 miles
2,388Reviews
29Q+A
100Room tips
Traveler rating
  • 929
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  • 329
  • 158
  • 110
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Popular mentions
I booked this hotel on a last minute whim, when our reservations came through for dining at Alinea, in Chicago. After booking, I read reviews here and on FB, and I got nervous about what I read. I even tried to cancel my reservations, but because I had made it last minute, I
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Response from annolsson1971, General Manager at Raffaello Chicago
Responded May 21, 2019
Dear J M, What an honor to receive such a nice review form you. We are thrilled that you had a great time with us! As you have noted, our colleagues take great pride in ensuring that every guest has an exceptional experience at our hotel and we trust that you felt well taken care of from the moment that you entered our front doors. I am also glad to hear you enjoyed the unusually big rooms we have for a downtown hotel! However I promise I will follow up with housekeeping missing your shampoo. That is not typical! Please feel free to visit us again anytime and we hope to see you very soon. Until then! Yours Sincerely, Ann Olsson General Manager
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I was pleasantly surprised at a great deal I found on a room at Raffaello, but I quickly realised why they must be selling them off... I was put in a room quite high up in the hotel, and found that the WiFi was extremely weak, so much so that I couldn't connect on any of my
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Response from annolsson1971, General Manager at Raffaello Chicago
Responded May 21, 2019
Dear swashyo, We thank you for choosing The Raffaello Hotel Chicago during your visit to our vibrant city and we appreciate this review. I am really sorry to hear about your wi-fi issues. This is not something we often have problems with, regardless of floors. I do understand this caused a lot of unnecessary stress for you and I am deeply sorry. I am all over ensuring this doesn't continue! However I am thrilled you enjoyed the rest of the hotel. DrumBAR on top is truly an amazing bar and roof terrass. It is our hope that you might consider joining us again in the months ahead as we would love the opportunity to welcome you again and win your heart in full. Yours Sincerely, Ann Olsson General Manager
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I understand that the hotel is going under renovations (it is a very old building and with dated interior design), but it is unacceptable to not have basic supplies. 1- The heater is our room was not working. Somebody came to try to fix it, but only cold air came out all night.
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We took a 3 day spring break trip to Chicago. We stayed here and found the staff was great and very helpful. The suite was spacious, decor a little dated but was just what we needed for a family of three. Woke up Sunday morning and reallized there was no coffee maker in the
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Response from Wayne L, General Manager at Raffaello Chicago
Responded Apr 2, 2019
Dear JerseyIndyFamily, Thank you for the response and for your feedback. We are in the process of securing a tenant for our Lobby Bar that will provide Coffee for our hotel guests. Definitely was not a management decision, but more related to timing. We do apologize and the next time you are here we will have coffee available. Sincerely, Wayne L General Manager Raffaello Hotel Chicago
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I left my shoes in the room and notified them immediately. I have called everyday since. I spoke to the manager on duty after she returned from a 4 day break and she promised to return my call the next day. She has not called back. I called EVERY DAY and left messages for her
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Response from Wayne L, General Manager at Raffaello Chicago
Responded Apr 2, 2019
Dear Lynne W, We have been looking for the shoes with no success. The Manager you spoke to has been working with the entire team, even as far as watching hours of video tape trying to find any videos or pictures of the shoes. We have also checked with our laundry company to see if thy may have ended up possibly rolled up in towel or sheet and sent to the laundry facility. After reviewing video footage and speaking with our housekeeping staff and supervisors, we do not believe the shoes were stolen. We do apologize and will continue to keep an eye out for the missing shoes. Sincerely, Wayne L General Manager Raffaello Hotel Chicago
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PRICE RANGE
$116 - $443 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
raffaello hotel chicago
LOCATION
United StatesIllinoisChicagoCentral / Streeterville / Near North Side
NUMBER OF ROOMS
172
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