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Raffaello Chicago

201 E Delaware Pl, Chicago, IL 60611-1713
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Guests1 room, 2 adults, 0 children
Traveler (527)
Room & Suite (197)
Dining (12)

About

#136 of 205 hotels in Chicago
Location
Cleanliness
Service
Value
Chicago’s only completely non-smoking 4-star boutique luxury hotel has the best location of any 4-star hotel, just steps away from Michigan Avenue in the heart of the Gold Coast. The famed Magnificent Mile, is just steps from Raffaello Hotel’s front door, as is shopping, theater, nightlife, restaurants, clubs, Navy Pier, Hancock Observatory, museums, zoos, and beaches. Amenities include breakfast room service, 24-hour business center, 24-hour fitness center, valet parking, valet laundry, mini-bars, microwaves, rain forest showerheads, flat screen TV’s, in room safes, luxurious bathrobes. Every guest room is non-smoking as are the public areas validating our claim to being Chicago’s only completely non-smoking luxury boutique 4 star hotel, just off Michigan Avenue, the Magnificent Mile. Our newest addition, Drumbar, sits atop the 18th floor. Drumbar is a multi seasonal destination with a speakeasy style inside lounge and outdoor garden terrace.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Meeting rooms
Rooftop terrace
Baggage storage
Paid public parking nearby
Parking garage
Parking
Free internet
Wifi
Internet
Breakfast available
Rooftop bar
Fax / photocopying
Concierge
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Non-smoking rooms
Suites
Air conditioning
Safe
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Spanish, Polish
Hotel links
Visit hotel website
Special Price:Pre Pay & Save!
Hotel packages

Location

Full view
100Great for walkers
Grade: 100 out of 100
141Restaurantswithin 0.3 miles
53Attractionswithin 0.3 miles
2,389Reviews
29Q+A
100Room tips
Traveler rating
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Popular mentions
We stayed in this hotel for 2 night on the final leg of our Cruise, rail trip around Alaska and across America. The doorman Eddie was very helpful and answered any questions that we had. The receptionist was also polite and helpful and nothing was too much trouble. The room we
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Response from annolsson1971, General Manager at Raffaello Chicago
Responded Jun 6, 2019
Dear sharonfbailey, Thank you for sharing this review! We are delighted you enjoyed our lovely little treasure of a hotel. The staff truly takes pride in serving our guests! Sounds like you had quite the tip! We do hope you come back to Chicago and visit us again. We loved having you here! Hurry back soon! Ann Olsson General Manager
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We frequent Chicago many times annually, and check out different hotels to get a wide variety of experiences. We look for space, amenities, and location, as well as being nicer without having to be at The Ritz. Well, this place marketed themselves as being "Strong" and higher
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Response from annolsson1971, General Manager at Raffaello Chicago
Responded May 21, 2019
Dear DrJallie, We thank you for choosing to stay at the Raffaello hotel while visiting Chicago. Thank you as well for sharing this review as it helps us to understand what you most loved about our hotel and how we might have elevated the experience even further. I would love the opportunity to speak with you further about your time here and invite you to forward your contact information along with a convenient time to reach you to aolsson@meninhospitality.com. I look forward to one day welcoming you back to our hotel and speaking with you very soon. Yours Sincerely, Ann Olsson General Manager
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I choose this hotel as it's just 6 minutes walk from where I needed to be during my time in Chicago. It bills itself as 4 star bits missing those little things that make it as 5 star hotel - no coffee making facilities in the room, no slippers..... And I thought some staff were
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Response from annolsson1971, General Manager at Raffaello Chicago
Responded May 21, 2019
Dear bluecrocodile, Thank you for staying with us, we loved having you here! As you have discovered, our central location provides the perfect gateway for exploring our vibrant city and we are elated that you loved your stay. Our DrumBAR is an amazing experience, it is open Thursday - Saturday. During your next visit to Chicago, we invite you to settle in with us again as there is so much more to explore. Until next time! Yours Sincerely, Ann Olsson General Manager
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Disappointed with what was on offer. Our party arrived late at night after flight delays due to bad weather and although we were quickly checked in, when we got to our rooms there were no facilities to make a hot drink. Although a fridge and microwave was in the room, there were
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Response from annolsson1971, General Manager at Raffaello Chicago
Responded May 21, 2019
Dear VickieWeller, We thank you for choosing The Raffaello Hotel Chicago during your recent visit to our vibrant city and we appreciate this review. I am glad you appreciated the central location of the hotel right on Michigan venue. I am glad to tell you we have just opened a cafe in our lobby that offers both food and beverages! Hopefully you can try it next time as we would love the opportunity to welcome you again and win your heart in full. Yours Sincerely, Ann Olsson General Manager
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+1
My boyfriend brought me for my birthday. We received a great rate for this stay, but this hotel has no business with a 4 star rating. As the pictures indicate, the carpet is stained and old. Numerous, large stains! There are no amenities ( a workout room which we didn’t use) but
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Response from annolsson1971, General Manager at Raffaello Chicago
Responded May 21, 2019
Dear gayleandwaz, First of all Happy belated birthday! We thank you for choosing to stay at the Raffaello hotel while visiting Chicago. I am so sorry we fell beneath your expectations for your stay and I would love the opportunity to speak with you further about your time here and invite you to forward your contact information along with a convenient time to reach you to aolsson@meninhospitality.com. I look forward to one day welcoming you back to our hotel and speaking with you very soon. Yours Sincerely, Ann Olsson General Manager
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PRICE RANGE
$116 - $443 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
raffaello hotel chicago
LOCATION
United StatesIllinoisChicagoCentral / Streeterville / Near North Side
NUMBER OF ROOMS
172
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