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    Raffaello Hotel

    201 E Delaware Pl, Chicago, IL 60611-1713
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    12/24/2017 12/25/2017
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     3 people are viewing this hotel
    $98
    $98
    $98
    Traveler (469)
    Room & Suite (160)
    Dining (15)
    Overview
    • Excellent42%
    • Very good35%
    • Average13%
    • Poor6%
    • Terrible4%
    Travelers talk about
    “donut shop” (82 reviews)
    “grand suite” (28 reviews)
    “great location” (422 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Rooftop Bar
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    Rooftop Terrace
    Self-Serve Laundry
    4.0 Star Hotel
    All hotel details
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    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (2,212)
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    1,021 - 1,025 of 1,992 reviews

    Reviewed August 31, 2014

    feel free to call please, we left early because of the room, carpet was stained and multiple other things , like i said earlier that i should have been offered a refund the room was unacceptable and for a 4 or 5 star rating the...More

    Review collected in partnership with this hotel
    1  Thank johnniemoreno
    Response from omartorell, General Manager at Raffaello HotelResponded September 1, 2014

    Thank you very much for your feedback. I apologize for what seems to be several unfortunate and inconvenient situations that occurred during your stay. I would be more than happy to discuss this via phone as per your request, please email your best contact number...More

    Reviewed August 31, 2014

    Great hotel, convenient location, and incredible staff. I cannot be happier with the service I've received at Raffaello. The staff literally saved our vacation. Despite an early problem with the room, the staff addressed it very quickly and went on great lengths to make us...More

    1  Thank VantarA
    Response from omartorell, General Manager at Raffaello HotelResponded September 1, 2014

    Thank you for taking the time to submit your review. I'm very happy to hear that everything from rooms to service and location were perfect for you and moreover I could not be happier we were able to "save" your vacation. Please contact me on...More

    Reviewed August 31, 2014

    Room service breakfast at 7a is unacceptable. Had to eat breakfast at Hilton. Coffee shop coffee at 7a or later as it happens, is unacceptable. Nothing but pastry with no protein is also a deal breaker.More

    Review collected in partnership with this hotel
    Thank Allen F
    Response from omartorell, General Manager at Raffaello HotelResponded September 1, 2014

    Thank you very much for your feedback. I apologize for what seems to be several unfortunate and inconvenient situations that occurred during your stay. Our opening hours are 7am for both establishments however this is an time we are looking at changing. As for our...More

    Reviewed August 30, 2014

    Great boutique hotel booked through Venere. Fabulous location & very helpful staff. The room was more spacious than expected & the beds were very comfortable. Loved being able to communicate with the staff via text messaging. Will stay here again!More

    Review collected in partnership with this hotel
    Thank Julie P
    Response from omartorell, General Manager at Raffaello HotelResponded September 1, 2014

    Thank you for submitting your review. I'm very happy to hear that this was an effortless and enjoyable vacation for you. We certainly appreciate you choosing the Raffaello and hope you will return soon! I'm available to you in the future and look forward to...More

    Reviewed August 30, 2014

    We've stayed @ the Raffaello several times & have always enjoyed our visit. This stay, we were "switched" to a suite. Room felt dated, worn, carpet bad & the air was musty. Some outlets & coffee maker did not work. Great location!More

    Review collected in partnership with this hotel
    Thank kgreen1
    Response from omartorell, General Manager at Raffaello HotelResponded September 1, 2014

    Dear Kgreen1, Thank you for taking the time to provide your review. I apologize that your experience at Raffaello was less than expected. I will be sure to inspect your room with our housekeeping and maintenance team as you pointed out areas of concern we...More

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    About
    Amenities
    • Top amenities
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
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    • Microwave
    • Things to do
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
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    • Room types
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    • Non-Smoking Rooms
    • Number of rooms
    • 172
    • Reservation Options
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    • Location
    • United States >
    • Illinois >
    • Chicago >
    • Streeterville
    • Also Known As
    • Raffaello Hotel Chicago
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    Traveler (469)
    Room & Suite (160)
    Dining (15)
    Pool & Beach (3)
    Hotel & Grounds (303)
    Bathroom (57)
    Family and Play Areas (4)
    Nearby
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    Ask a question
    Questions & Answers
    Ilse1959
    December 1, 2017|
    AnswerShow all 5 answers
    Response from madcapsules | Reviewed this property |
    Had a regular suite in September. Looked like it had a renovation within the last few years in the bathroom area. Not an luxury hotel by any means but definitely stayable and a lot less than other hotels in River North... More
    1
    Vote
    talicat
    June 20, 2017|
    AnswerShow all 5 answers
    Response from GraemeSharon | Reviewed this property |
    ...and yes we had luggage. no problem, there is a luggage rack on bus :-)
    1
    Vote
    LynneManchester
    June 17, 2017|
    AnswerShow all 6 answers
    Response from MrLeeL | Reviewed this property |
    I am not sure which stop is the best from O'Hare. I just left it to Uber. It was by far the most reasonable transportation Option. I don't much care for dragging my luggage over crowded streets.. Uber is about 1/2 the cab... More
    1
    Vote
    Room Tips
    "Don't even try to get a room here."
    Read review
    "The restaurant Belago attached to the hotel is a must go to as is the restaurant across the street Southern..."
    Read review
    "Sign up for the emails... upgrades specials sent out often"
    Read review
    "Hotel lobby check in can get crowded very fast"
    Read review
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