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Raffaello Chicago

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Guests1 room, 2 adults, 0 children
Traveler (527)
Room & Suite (197)
Dining (12)

About

#136 of 205 hotels in Chicago
Location
Cleanliness
Service
Value
Chicago’s only completely non-smoking 4-star boutique luxury hotel has the best location of any 4-star hotel, just steps away from Michigan Avenue in the heart of the Gold Coast. The famed Magnificent Mile, is just steps from Raffaello Hotel’s front door, as is shopping, theater, nightlife, restaurants, clubs, Navy Pier, Hancock Observatory, museums, zoos, and beaches. Amenities include breakfast room service, 24-hour business center, 24-hour fitness center, valet parking, valet laundry, mini-bars, microwaves, rain forest showerheads, flat screen TV’s, in room safes, luxurious bathrobes. Every guest room is non-smoking as are the public areas validating our claim to being Chicago’s only completely non-smoking luxury boutique 4 star hotel, just off Michigan Avenue, the Magnificent Mile. Our newest addition, Drumbar, sits atop the 18th floor. Drumbar is a multi seasonal destination with a speakeasy style inside lounge and outdoor garden terrace.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Meeting rooms
Rooftop terrace
Baggage storage
Paid public parking nearby
Parking garage
Parking
Free internet
Wifi
Internet
Breakfast available
Rooftop bar
Fax / photocopying
Concierge
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Non-smoking rooms
Suites
Air conditioning
Safe
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Quiet
Languages Spoken
English, Spanish, Polish
Hotel links
Visit hotel website
Special Price:Pre Pay & Save!
Hotel packages
2,388Reviews
29Q+A
100Room tips
Traveler rating
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Popular mentions
I was there on business and expected a nicer boutique hotel. Everything was very average. The room had stained carpet, dated furniture and a very old, soft mattress. It was not what I expected. Probably fine if the room rate was low.
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Review collected in partnership with Cancelon.com
Response from annolsson1971, General Manager at Raffaello Chicago
Responded 3 weeks ago
We thank you for choosing to stay at the Raffaello hotel while visiting Chicago. Thank you as well for sharing this review as it helps us to understand what you most loved about our hotel and how we might have elevated the experience even further. Our entire team loved having you with us, and we are all anxiously awaiting your return. Hurry back! Yours Sincerely, Ann Olsson General Manager
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Was advertised as 4 Star with kitchenette but didn’t deliver. Microwave with no utensils. Could not even get a cup to make a cup of tea. Refrigerator only after requested. Definitely in need of renovation. Old fittings badly maintained. Qantas needs to remove this from a
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Response from annolsson1971, General Manager at Raffaello Chicago
Responded 3 weeks ago
We thank you for choosing The Raffaello Hotel Chicago during your recent visit to our vibrant city and we appreciate this review. I hope you appreciated the central location of the hotel right on Michigan venue, but it breaks my heart that the rest of your stay didn’t live up to your expectations. It is my hope that you might consider joining us again in the months ahead as we would love the opportunity to welcome you again and win your heart in full. Yours Sincerely, Ann Olsson General Manager
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Couldn't believe deluxe suite had no air conditioning & neither did whole hotel. Their reason was it was too early in season. Did you ever hear anything so ridiculous! Needless to say, complained but no results(told me to open a window, which I was forced to do to get
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Response from annolsson1971, General Manager at Raffaello Chicago
Responded 3 weeks ago
Dear Helen, We thank you for choosing to stay at the Raffaello hotel while visiting Chicago. Thank you as well for sharing this review as it helps us to understand what you most loved about our hotel and how we might have elevated the experience even further. I would love the opportunity to speak with you further about your time here and invite you to forward your contact information along with a convenient time to reach you to aolsson@meninhospitality.com. I look forward to one day welcoming you back to our hotel and speaking with you very soon. Yours Sincerely, Ann Olsson General Manager
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We were given a large corner room which was more like an apartment, really lovely. Very close to shops and Hancock tower. Unfortunately the roof top bar was closed whilst we were here. There was a small private business in the reception area which sold good coffee and we had
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Response from annolsson1971, General Manager at Raffaello Chicago
Responded 4 weeks ago
Dear John, What an honor to receive such a nice review form you. We are thrilled that you had a great time with us! As you have noted, our colleagues take great pride in ensuring that every guest has an exceptional experience at our hotel and we trust that you felt well taken care of from the moment that you entered our front doors. I am also glad to hear you enjoyed the unusually big rooms we have for a downtown hotel! Our Drumbar is open Thursday - Saturday! Please feel free to visit us again anytime and we hope to see you very soon. Until then! Yours Sincerely, Ann Olsson General Manager
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Close to Mich Av. Close to theater on Navy Pier. Well appointed room. King bad. Compact sink. Great rain shower. Fast checkin. I will return. small breakfast, coffee available in lobby. Must try roofbar.
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Response from annolsson1971, General Manager at Raffaello Chicago
Responded 4 weeks ago
Dear nycmom22, As you have discovered, our central location provides the perfect gateway for exploring our vibrant city and we are elated that you loved your stay. During your next visit to Chicago, we invite you to settle in with us again as there is so much more to explore. I know the Drumbar is amazing.... Please come back soon! Until then! Yours Sincerely, Ann Olsson General Manager
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PRICE RANGE
$116 - $443 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
raffaello hotel chicago
LOCATION
United StatesIllinoisChicagoCentral / Streeterville / Near North Side
NUMBER OF ROOMS
172
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