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800 N Michigan Ave on Water Tower Square, Chicago, IL 60611-2105
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Update from hotel: This property is temporarily closed until 06/30/2022.
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#20 of 220 in Chicago
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.3
Travelers' Choice
GreenLeaders Gold level
Quintessentially Chicago with a landmark address just steps from historic Water Tower Park and the famed Michigan Avenue, is where you’ll find the reimagined Park Hyatt Chicago - a residential oasis for discerning global travelers seeking a uniquely authentic, downtown experience. A luxurious home away from home with sprawling views of Lake Michigan, Park Hyatt Chicago embraces the elements of the surrounding city while offering a serene escape through thoughtfully calming design. Experience Chicago, the Park Hyatt way. Park Hyatt Chicago welcomes guests to experience 146 reimagined guest rooms and 36 uniquely designed suites offering a residential oasis with architecturally inspired materials and custom curated local artwork. Exposing elements of the surrounding cityscape while offering distinguished comforts, these redesigned spaces seamlessly combine sophistication with understated luxury. NoMI Spa presents an intention driven artisanal approach to renewal, offering a treatment menu focused on improving your overall wellbeing. Therapists act as artisans, crafting personalized experiences based on specific intentions. Choose your desired outcome and allow our specialists to customize the products and techniques to suit your individual needs.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Patio
Walking tours
Children's television networks
Valet parking
Paid public parking nearby
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Minibar
Electric kettle
Flatscreen TV
On-demand movies
Radio
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Lake View
Great View
Languages Spoken
English, French, Spanish, Chinese and 1 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
220Restaurantswithin 0.3 miles
78Attractionswithin 0.3 miles
Contact
800 N Michigan Ave on Water Tower Square, Chicago, IL 60611-2105
Getting there
ChicagoChicago L4 min
GrandChicago L8 min
Rental CarsSee rental cars from $34/day
2231Reviews15Q+A100Room tips
Reviews
Traveler rating
- 1,696
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- 27
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Most Recent
Hotel staff were all very friendly, and took great care of us. My daughter really enjoyed the pool and the kids amenities. Dinner at Nomi was also great. Looking forward to how the hotel will look after its upcoming renovation, but it was great as it is.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Rike Erdbrink, General Manager at Park Hyatt Chicago
Responded Jan 7, 2022
Dear guy435, Thank you for such a delightful review afyer your recent stay with us. We are so happy to read that you and your family had a great time with us and that you enjoyed particularly the swimming pool, the kids amenities, the friendliness of the team and your dinner at NoMI. We very much look forward to welcoming you back in summer 2022. With best regards, Rike Erdbrink General Manager Park Hyatt Chicago
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We are frequent guests and adore the staff, location, service and ambience. They always meet high expectations and strive to be excellent. The service, friendly, energetic, personable always excellent, from valet to door, to bellman to front desk to restaurants, everyone is super. Thank you for yet another great experience, worth the price.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
Response from Rike Erdbrink, General Manager at Park Hyatt Chicago
Responded Jan 7, 2022
Dear rcl5, Thank you so much for your wonderful review after your recent stay at Park Hyatt Chicao. We are pleased to hear that you had yet again a wonderful experience and that the level of service, our entire team, as well as the location have contributed to that. We look forward to welcoming you in summer 2022 after the completion of our guestroom renovation. With warm regards, Rike Erdbrink General Manager Park Hyatt Chicago
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First class - and that applies as much to the professionalism and personality of the staff as it does to the incredible hotel they Two nights at Christmas, including plans to host my Chicago family for a Christmas Eve dinner in our room - we had the Bottega Veneta-inspired Lake View Suite to accommodate the crowd. The event staff helped me plan a wonderful evening and an incredible meal. Then a Chicagoan family member tested positive for COVID, the night before our event. From management to front desk staff, Park Hyatt Chicago showed class, empathy, and understanding, even allowing me to cancel the whole event despite meal and staffing plans, with little cost to me. They earned my loyalty, and we will be back. The room: Gorgeous. Huge. Well-appointed. I'd like to live there! Spa/pool - beautfiful, wish we'd had time to use them. Next time. Front desk and valet - so good at their jobs that you could almost take them for granted. Almost. THANK YOU for all the help, the stuffed toy dog for my daughter, the advice for where to go/what to see, the snappy help with arrival and departure. Bitten by the family-member COVID experience, we mostly ordered room service. It arrived quicker than promised, with a genuine smile and intent to make every touchpoint a pleasant experience. Oh, and the food was delicious. My daughter wants to know why I can't make hamburgers and waffles that taste so good! I love Hyatt, but especially Park Hyatt, and this was my first stay at the Chicago property. It's about to close for six months' worth of renovations, and I can't wait to come back and see how they take it beyond the first class experience I just had!…
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Date of stay: December 2021
Value
Rooms
Service
Room Tip: Bottega Veneta suite is gorgeous - could accommodate dinner for 6 and possibly 8.
See more room tips
1 Helpful vote
Helpful
Response from Rike Erdbrink, General Manager at Park Hyatt Chicago
Responded Jan 7, 2022
Dear rtwagnerny, Thank you so much for leaving such a first class review on TripAdvisor after your recent stay with us. We so very much look forward to welcoming you and your family back to Park Hyatt Chicago after the completion of our renovation. Thank you for recognizing the teams professionalism and the service they have extended. We wish you a great start into 2022. With best regards, Rike Erdbrink General Manager Park Hyatt Chicago
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We love this property, the service and the staff…. The bar and restaurant are great for food and atmosphere. Just a great overall experience, but that’s the way it is every time at the PHChicago…can’t wait for the renovation and we will be first in line to get back for the new look !!
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Rike Erdbrink, General Manager at Park Hyatt Chicago
Responded Dec 23, 2021
Dear cybermonk1, Thank you kindly for your delightful review after your recent stay at Park Hyatt Chicago. We are so happy to read that you enjoyed yet another wonderful stay with us, complimented by the service provided from the team as well as your experience at NoMI Kitchen & Lounge. We look forward to welcoming you back in mid 2022 after the guestroom renovation completion. With best regards, Rike Erdbrink General Manager Park Hyatt Chicago
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We stay here at least once annually and can't wait to see what the hotel looks and feels like after the remodel beginning January 2. We love seeing Parker at the Park Hyatt. Our room was fine. We did not use the bar or dining this stay. We used the fitness center and pool, which was spotless. The receptionist and doorman, as well as other staff were super friendly and professional.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Rike Erdbrink, General Manager at Park Hyatt Chicago
Responded Dec 23, 2021
Dear P5618GAlaurak, Thank you so much for your wonderful review after your recent stay at Park Hyatt Chicago. We appreciate your kind compliments about the service you have experienced as well as the cleanliness of the pool and fitness center. We look forward to welcoming you back in mid 2022 to introduce you to our new and renovated guest rooms. With best regards, Rike Erdbrink General Manager Park Hyatt Chicago
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I had a girls getaway downtown with 2 friends, and we opted for the Park Hyatt. The location is excellent, as we were able to walk all over for shopping and restaurants. It was what you would expect from a Park Hyatt - clean, good service, well maintained. We needed a rollaway bed since there were 3 of us and the 2 beds were full size. If I was a tall person, the rollaway may have been a short. However, I am an average size woman and the rollaway bed was actually quite comfy. We had breakfast there as well, and it was good. Overall, wonderful girls getaway there!
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Date of stay: August 2021
1 Helpful vote
Helpful
Response from Rike Erdbrink, General Manager at Park Hyatt Chicago
Responded Dec 23, 2021
Dear Lori_Ling, We are so happy to hear that you had a wonderful girls getaway here at the Park Hyatt. Thank you for leaving such a lovely review about the excellent service you have received. We also appreciate your comments about the size of the extra bed. We do hope to welcome you back for another girls getaway as soon as we re-open in mid 2022 after a guest room renovation project. With best regards, Rike Erdbrink General Manager Park Hyatt Chicago
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Stayed here for one night on a business trip - couldn't ask for a better hotel, amazing location and excellent service all the way around. Indoor pool was nice & clean and great size. Definitely coming back with the family next time around.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2021Trip type: Traveled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Rike Erdbrink, General Manager at Park Hyatt Chicago
Responded Dec 23, 2021
Dear Cosmopolitan611671, Thank you so much for leaving such a beautiful review after your recent stay with us. We are pleased to hear that you had an overall comfortable stay with us and that you were particularly pleased with our location, the service provided by the team, as well as our indoor swimming pool. We look forward to welcoming you back in mid 2022 after our guest room renovation is completed. With best regards, Rike Erdbrink General Manager Park Hyatt Chicago
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You can't beat the service at the Park Hyatt Chicago. We traveled with our two young children and they loved the house dog, Parker. The hotel staff even brought them two stuffed animals of Parker which made their day. Everyone was great to us.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Rike Erdbrink, General Manager at Park Hyatt Chicago
Responded Dec 17, 2021
Dear Melissa S, Thank you for leaving such a delightful review on TripAdvisor after your recent stay with us. We are so happy to read that your kids are enjoying the stuffed Parker animals and that you were satisfied with the level of service we have provided throughout your stay. Parker and the team look forward to welcoming you and your family back in the near future. With best regards, Rike Erdbrink General Manager Park Hyatt Chicago
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This hotel is phenomenal from start to finish. The atmosphere is amazing as expected from a hotel right off the magnificent mile. The views facing the old water tower were amazing. And above all else the breakfast and dinner were among the best in Chicago. This is a place I will definitely visit again.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Rike Erdbrink, General Manager at Park Hyatt Chicago
Responded Dec 17, 2021
Dear kietey13, Thank you for taking the time to leave such a fantastic review of your recent stay with us. We are so happy to hear that you were truly satisfied with the service we provided, your breakfast and dinner experience, as well as the perfect location and the views it has to offer. We look forward to welcoming you back in mid 2022 when our room renovation project is completed. With best regards, Rike Erdbrink General Manager Park Hyatt Chicago
Read more
Rooms were in need of updating, but the staff was excellent and really took care of everything we needed. Wonderful location and near all so many restaurants. overall I’d give it a 7 out of 10 just due to room being in need of updating.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Rike Erdbrink, General Manager at Park Hyatt Chicago
Responded Dec 13, 2021
Dear adinalicia, Thank you so much for sharing your experience after your recent stay at Park Hyatt Chicago. We are delighted to hear that you were particularly impressed by the excellent service provided by the team, as well as the location of the hotel. We are however saddened to read that you were not satisfied with our room product. We are pleased to share that the hotel will undergo a guest room renovation project starting on 2 January 2022. The Team and I look forward to welcoming you back to introduce you to our newly designed rooms in Mid 2022. With best regards, Rike Erdbrink General Manager Park Hyatt Chicago
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PRICE RANGE
$648 - $913 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park hyatt chicago hotel chicago, hyatt chicago, chicago hyatt
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / Magnificent Mile
NUMBER OF ROOMS
182
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Claim Your Listing Frequently Asked Questions about Park Hyatt Chicago
Which popular attractions are close to Park Hyatt Chicago?
Nearby attractions include The Magnificent Mile (0.2 miles), The Escape Game Chicago (0.3 miles), and EscapeHouse Chicago (0.2 miles).
What are some of the property amenities at Park Hyatt Chicago?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Park Hyatt Chicago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Park Hyatt Chicago?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Park Hyatt Chicago?
Yes, a parking garage, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Park Hyatt Chicago?
Conveniently located restaurants include The Capital Grille, Do-Rite Donuts & Chicken, and Wildberry Pancakes and Cafe.
Are there opportunities to exercise at Park Hyatt Chicago?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Park Hyatt Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Park Hyatt Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Park Hyatt Chicago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Park Hyatt Chicago?
The staff speaks multiple languages, including English, Spanish, French, Chinese, and Polish.