800 N Michigan Ave on Water Tower Square, Chicago, IL 60611-2105
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About
#19 of 220 hotels in Chicago
Location
4.9
Cleanliness
4.8
Service
4.7
Value
4.3
Travelers' Choice
GreenLeaders Gold level
Quintessentially Chicago with a landmark address just steps from historic Water Tower Park and the famed Michigan Avenue, is where you’ll find the reimagined Park Hyatt Chicago - a residential oasis for discerning global travelers seeking a uniquely authentic, downtown experience. A luxurious home away from home with sprawling views of Lake Michigan, Park Hyatt Chicago embraces the elements of the surrounding city while offering a serene escape through thoughtfully calming design. Experience Chicago, the Park Hyatt way. Park Hyatt Chicago welcomes guests to experience 146 reimagined guest rooms and 36 uniquely designed suites offering a residential oasis with architecturally inspired materials and custom curated local artwork. Exposing elements of the surrounding cityscape while offering distinguished comforts, these redesigned spaces seamlessly combine sophistication with understated luxury. NoMI Spa presents an intention driven artisanal approach to renewal, offering a treatment menu focused on improving your overall wellbeing. Therapists act as artisans, crafting personalized experiences based on specific intentions. Choose your desired outcome and allow our specialists to customize the products and techniques to suit your individual needs.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Patio
Walking tours
Children's television networks
Valet parking
Paid public parking nearby
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Minibar
Electric kettle
Flatscreen TV
On-demand movies
Radio
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Lake View
Languages Spoken
English, French, Spanish, Chinese and 1 more
Location
100Great for walkers
Grade: 100 out of 100
180Restaurantswithin 0.3 miles
79Attractionswithin 0.3 miles
Contact
800 N Michigan Ave on Water Tower Square, Chicago, IL 60611-2105
Getting there
ChicagoChicago L4 min
GrandChicago L8 min
Rental CarsSee rental cars from $34/day
2325Reviews15Q+A100Room tips
Reviews
Traveler rating
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Friendly staff, beautiful decor, everything in the room worked, and the controls were easy to us and in the right place. No searching for the AC, etc. One exterior window opens. Nice view. Fast elevator. Quiet hallways due to thick carpet. Spacious room. I've worked in, or visited, twenties countries, and I rate this hotel with five stars.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
We are frequent guests and adore the staff, location, service and ambience. They always meet high expectations and strive to be excellent. The service, friendly, energetic, personable always excellent, from valet to door, to bellman to front desk to restaurants, everyone is super. Thank you for yet another great experience, worth the price.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Rike Erdbrink, General Manager at Park Hyatt Chicago
Responded Jan 7, 2022
Dear rcl5, Thank you so much for your wonderful review after your recent stay at Park Hyatt Chicao. We are pleased to hear that you had yet again a wonderful experience and that the level of service, our entire team, as well as the location have contributed to that. We look forward to welcoming you in summer 2022 after the completion of our guestroom renovation. With warm regards, Rike Erdbrink General Manager Park Hyatt Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
An absolutely stunning location with great views, very well renovated rooms but what makes this hotel shine even more is how well it is run. Staff are incredibly warm and anticipate needs. Restaurant has very good food at all times. Couldn't think of anything that could be improved! The size of the hotel also helps as with less rooms you can run a more unique hotel. Definitely would pick over the Ritz across the street!
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The stay was perfect! I love this place! The service was great and the amenities are wonderful. I definitely recommend staying here! Also very close to shopping and restaurants to explore. 5 stars for sure!
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Honestly, one of the best hotels I have stayed in globally which is a big statement. Everyone there is so nice and friendly and it just gave me positive vibes. The rooms are amazing. I was surprised and very impressed. Rooms are super clean with amazing views as well as spacious. Bathrooms are huge and super fancy. The technology in the rooms are also super cool. Privacy and service buttons with different controls for the lights. Room service was also good although expensive. This is truly a 5 star hotel. I have always thought that Mandarin was the best hotel experience I have had but Park Hyatt in Chicago made me rethink some things. It is possibly equal if not better. The service here is insanely good. From front desk staff to housekeeping to the people that greet you in the entrance. Everyone was just so amazing and pleasant to speak to. Good job Park Hyatt staff for a wonderful experience. I will gladly stay here again when I find myself in Chicago again which will probably be very soon. I will also recommend friends and family to stay here. There isn't a single con that I can think of for this hotel which is rare. It was a near perfect stay. Building is very well maintained and super clean. At checkout the person who greets us at the entrance helped get us a taxi and also helped us with the bags so I am grateful for that. I could go on and on about how good the hotel is but the list wouldn't end! Props to all the Chicago Park Hyatt staff.…
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rike Erdbrink, General Manager at Park Hyatt Chicago
Responded 6 days ago
Dear newyorktravel1234, Thank you so much for your fantastic review of your recent stay with us at Park Hyatt Chicago! Our reimagined rooms were designed to be an elegant and intuitive residential experience, and are delighted to have details such as the status light on the doorbells and Lutron lighting system recognized in high esteem! We are so proud that every staff member you encountered contributed to an experience that exceeded your expectations. We are honored to hear that it was a near perfect stay; it is such high praise from a wonderfully discerning traveler like yourself! We hope to continue to be your home away from home in Chicago and look forward to welcoming you back soon! Thank you! With best regards, Rike Erdbrink General Manager Park Hyatt Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Renovated and beautiful. Just what you'd expect from a high end hotel stay. Highly recommended and I can't really say enough. Breakfast was excellent. Service was highly attentive - from the doorman, front desk, concierge, and dining staff.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rike Erdbrink, General Manager at Park Hyatt Chicago
Responded 6 days ago
Dear Robert T, Thank you so much for your wonderful review of your recent stay with us at Park Hyatt Chicago! We take pride in our service standard and are pleased that every staff member you encountered were able to thoughtfully contribute to a top-notch experience for you. It’s also a delight that you joined us for breakfast in NoMI and that the food was excellent. We look forward to welcoming you back again soon! Thank you! With best regards, Rike Erdbrink General Manager Park Hyatt Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you haven't been to the newly remodeled Park Hyatt Chicago since its reopening you are missing out. The staff at this hotel has always been top notch but they are now working in an environment that matches their service. The rooms are bright and every detail has been thought through. Make sure to spend time visiting with Parker the Pug as well. A highlight of every visit.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rike Erdbrink, General Manager at Park Hyatt Chicago
Responded 4 weeks ago
Dear stanvaliulis, Thank you so much for your 5-star review of your recent stay with us! We are delighted you had an enjoyable experience and love the new design of Park Hyatt Chicago. Our reimagined guestrooms were designed to have an intuitive, residential feel and drew inspirations from the surrounding cityscape. We are proud to have this intention, along with our incredible staff, recognized in high esteem from a returning guest like yourself. Parker, our Bark Hyatt director, and the rest of our team look forward to welcoming you back again soon! Thank you! With best regards, Rike Erdbrink General Manager Park Hyatt Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I recently stayed here with our 4mos old baby and we had a wonderful stay. The hotel is in pristine condition. We loved our room, spacious bathroom, and lake view. The staff was also really welcoming and helpful. I only wish that our room had a tub in addition to the lovely shower. Also, and maybe this is a strange complaint but... the late night menu was a little too "high brow" for us (sometimes you just want a late night fries, am I right?) We loved our stay so much that we extended it for an extra night, and we will definitely be back!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rike Erdbrink, General Manager at Park Hyatt Chicago
Responded Feb 17, 2023
Dear Kilo178, Thank you so much for your 5-star review of your recent stay with us here at Park Hyatt Chicago! We are delighted to hear that you and your family had an enjoyable experience and loved our reimagined guestrooms, so much so that you extended your stay. We are proud to showcase the thoughtful design of our hotel and our team’s incredible service, and are glad to hear it was a wonderful experience. Our front office team would be happy to place your family in a room with a tub during your next visit with us. We appreciate your feedback regarding the overnight in-room dining menu. Rest assured that our culinary team can prepare comfort food items upon request. We look forward to welcoming your family back again soon! Thank you! With best regards, Rike Erdbrink General Manager Park Hyatt Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’m sensitive to fragrance / noise / materials, and hotels can be really tricky for me. I often book something only to have to leave due to overwhelming fragrances or thick cut carpet in the room. I usually stay at the Peninsula or Four Seasons, but after seeing photos of the Park Hyatt renovation and noticing the wood floors in the room, I thought Id try it this time. Wow. It’s excellent. The lobby renovation is gorgeous. Fresh and elegant and modern. And, for anyone else who is sensitive: they’re not pumping a “branded” synthetic fragrance into the air (as so many hotel properties are now doing). The guest room is a 10/10. The design is beautiful and calming. The lighting is smart. The closet is perfectly configured. The bathroom and soaking tub are heaven. The bed, the pillows, the robes and even the towels are magic. Every last detail was considered. And it all feels brand new. Service so far is outstanding—just as good as the Peninsula, if not better. Couldn’t be happier with my choice to stay. Highly recommend.…
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Date of stay: February 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Rike Erdbrink, General Manager at Park Hyatt Chicago
Responded Feb 10, 2023
Dear liz o, Thank you so much for the fantastic review of your recent stay with us here at Park Hyatt Chicago! We are honored to receive such high praises from a wonderfully discerning traveler. Our arrival experience intention was to evoke the senses with a modern design and carefully curated artwork. Our reimagined guestrooms were thoughtfully designed to provide an elegant residential experience, and we are so proud to have comforts, such as our intuitive lighting system and deep soaking tubs, recognized in high esteem! It is a delight to hear that we were able to exceed your travel expectations. We look forward to welcoming you back again soon! With best regards, Rike Erdbrink General Manager Park Hyatt Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
You get what you pay for, but in a positive sense. I travel almost every week and Park Hyatt has become my home away from home. Excellent overall and the reason why I became a World of Hyatt loyalty member. Kind staff, top notch facilities, and comfortable beds.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rike Erdbrink, General Manager at Park Hyatt Chicago
Responded Jan 31, 2023
Dear qqww1217, Thank you for your 5-star review of your most recent stay with us at Park Hyatt Chicago! We are delighted to receive such positive overall remarks from a seasoned business traveler like yourself and appreciate your continued relationship with World of Hyatt. We hope to continue to be your home away from home when you return to the Windy City! Thank you! With best regards, Rike Erdbrink General Manager Park Hyatt Chicago
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$475 - $660 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park hyatt chicago hotel chicago, hyatt chicago, chicago hyatt
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / Magnificent Mile
NUMBER OF ROOMS
182
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Frequently Asked Questions about Park Hyatt Chicago
Which popular attractions are close to Park Hyatt Chicago?
Nearby attractions include The Magnificent Mile (0.2 miles), The Escape Game Chicago (0.2 miles), and EscapeHouse Chicago (0.2 miles).
What are some of the property amenities at Park Hyatt Chicago?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Park Hyatt Chicago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Park Hyatt Chicago?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Park Hyatt Chicago?
Yes, a parking garage, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Park Hyatt Chicago?
Conveniently located restaurants include The Capital Grille, Do-Rite Donuts & Chicken - Streeterville, and Francesca's On Chestnut.
Are there opportunities to exercise at Park Hyatt Chicago?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Park Hyatt Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Park Hyatt Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Park Hyatt Chicago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Park Hyatt Chicago?
The staff speaks multiple languages, including English, Spanish, French, Chinese, and Polish.