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PUBLIC Chicago

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#88 of 187 Hotels in Chicago
Certificate of Excellence
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PUBLIC Chicago
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1,473 Reviews from our TripAdvisor Community

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Showing 1,395: English reviews
New York City, New York
Reviewed August 14, 2014

Recently stayed at the PUBLIC for a long weekend in Chicago and was very pleased with my stay. PROS: Location is perfect if downtown Chicago is your destination. Its a short walk to Starbucks, Equinox, Michigan Ave shopping, and Oak Street Beach. The Gold Coast is a beautiful residential neighborhood perfect for leisurely walks. Hotel was quiet and restful. Rooms...

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Helpful?
1Thank NickColletti
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear NickColletti, Thank you for taking the time to review PUBLIC, we are very pleased to hear you enjoyed your stay! The hotel often receives positive guest feedback regarding it’s’ location, which truly is ideal. As you mentioned, PUBLIC is conveniently located to Oak Street Beach and Michigan Avenue, along with several other appealing attractions. We apologize for the long...

Portsmouth, New Hampshire
Reviewed August 14, 2014

I go to Chicago regularly on business and usually stay in the River North area but on a recent trip I needed to be a little further up in the Gold Coast so I tried this hotel. The hotel itself (lobby, guestrooms, lounge, service...) is excellent. They did a great job of making it very hip and stylish while still...

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Helpful?
1Thank Mike M
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Mike M, We are so happy to hear you enjoyed your stay with us at PUBLIC! Thank you for taking the time to write a review. Because we are passionate about our Brand, we provide service that is both confident and empathetic to our guest’s needs. It is great to hear that you had the opportunity to explore our...

Detroit, Michigan
Reviewed August 10, 2014

I stayed here when it first opened, for work, and thought it was lovely. Rooms are modern, nice amendities, staff really went out of their way to help (we had meetings inside the hotel). Second time I stayed, for several nights, felt like a different hotel. Rooms were the same, still lovely and modern. BUT, the amendities were sort of...crappy....

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Helpful?
1Thank Kimberly S
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Kimberly S, Thank you for sharing your feedback with us, we appreciate it. I am so sorry to hear that your second trip to PUBLIC this past June did not live up to your expectations. In an effort to be more environmentally friendly, we have chosen to package our shampoo and conditioner in a 2-in-1 bottle; I apologize that...

Houston, Texas
Reviewed August 9, 2014

The Public has a cool vibe yet remains comfortable. Great options for casual food or a lovely dinner in the not to be missed Pump Room. Lots of interesting history to the hotel so make sure to check out the lower level photos.

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Helpful?
Thank Daryl L
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Daryl L, Thank you for taking the time to write a review for PUBLIC. I’m so happy to hear you enjoyed your stay and had the pleasure of dining in the Pump Room. I also absolutely love the old photos of the celebrities who have dined with us throughout the last 76 years; it captures our history so well....

Dubai, United Arab Emirates
Reviewed August 7, 2014

I stayed at the hotel during a busy summer weekend. The staff was friendly and helpful at all times. The room was quiet, but I didn't see the blackout curtain until the next day, so I woke up early. The bar in the hotel was fun and had a nice crowd. One elevator was down while I was there, so...

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Helpful?
Thank Heather D
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Heather, Thank you for reviewing PUBLIC, we appreciate your feedback. I am so happy to hear our staff was friendly and helpful at all times. At PUBLIC, we know that service matters most, which sets us apart from other hotels. It is great that you had the time to experience one of the two bars located within our hotel....

Muncie, Indiana
Reviewed August 7, 2014

The hotel was easy to locate and it was only a 5 minute walk from the nearest subway station. Check-in was very easy. The desk agent was friendly and offered maps of the area. The room was nicely decorated, but small. The bathroom was clean and had new fixtures in it. I really enjoyed my stay here and will look...

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Helpful?
Thank howic304
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear howic304, I am very pleased you enjoyed your stay with us at PUBLIC, thank you for taking the time to review us on TripAdvisor. I agree that PUBLIC is easy to locate; we are very fortunate to be located in such a delightful and accessible area. As you mentioned, we are only a five minute walk from the subway...

Gothenburg
Reviewed August 7, 2014

Fantastic room with European feel. Sleek, warm and a personal touch to each space. VERY friendly staff, one elevator was out so they offered lemonade and coffe through out the day and small drinks at evenings. Quite a firm mattress. Loved the room!

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Helpful?
Thank Sweanna
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Sweanna, We are happy to hear you loved your stay with PUBLIC! Thank you for taking the time to write us a review. I am always pleased to read reviews with such positive comments regarding our staff. PUBLIC stands for authenticity, not only in our surroundings, but also with every interaction we have with our guests and each other....

Reviewed August 6, 2014

I had a wonderful stay in the Public Hotel over the past weekend. The rooms are fun, clean and refreshing. The beds are the most comfortable thing ever! I didn't want to get up in the mornings! The bathrooms are very decent-sized in the double room, and the showers are clean and easy to manage. The door of my room...

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Helpful?
Thank Dominique L
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Dominique, Thank you for sharing such wonderful comments about PUBLIC, we are so pleased you enjoyed your stay. I’m happy to hear you felt our staff was both welcoming and helpful. At PUBLIC, we strive to hire employees who deliver a friendly and unique experience to our guests. I apologize for the elevator being out of service during your...

New York City, New York
Reviewed August 4, 2014

I just spent a weekend at the Public and the staff was so wonderful! They handled every request with both professionalism and extreme courtesy. Matt, Paul, James and Isabella were all beyond helpful. If you like a trendy, hip hotel this is for you. The lobby is buzzing and there is a lovely library coffee bar and of course the...

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Helpful?
Thank Fionaivy E
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Fionaivy E, I’m so glad you enjoyed your stay at PUBLIC and I would like to thank you for sharing your feedback with us. Because we are passionate about our Brand, we provide service that is both confident and empathetic to our guest’s needs. I, too, believe our staff is wonderful and I cannot wait to share your compliments...

Yulee, Florida
Reviewed August 1, 2014

I really liked this hotel, it was very hip and had a modern furniture feel to it. My aunt who has some minor medical issues didn't enjoy her stay. She, too thought it was a very beautiful hotel; she frequently joked about how she can "picture" Al Capone coming out of the elevator with a tommy gun. The beds sit...

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Helpful?
Thank Hersh35
PUBLIC H, General Manager at PUBLIC Chicago, responded to this review

Dear Hersh35, I’m happy to hear you liked PUBLIC, thank you for sharing your thoughts with us. I had never thought of Al Capone departing our elevators with a tommy gun, but what a great picture! I, too, think PUBLIC is a very beautiful hotel; I especially love the chandeliers in the lobby. I apologize for any inconveniences your aunt...

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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Breakfast Available
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
PUBLIC, conceived by Ian Schrager, is an entirely new class of hotel. Its fundamental attributes are innovative, sophisticated, authentic style; spot-on, personalized, empathetic "essential" service; lasting comfort with complete functionality, all at an affordable price and offering tremendous value. For the first time, this type of hotel experience will be available for everyone and anyone who wants it ... more   less 

Additional Information about PUBLIC Chicago

Address: 1301 N State Pkwy, Chicago, IL 60610-2334 (Formerly Ambassador East Hotel)
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $128 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PUBLIC Chicago 4*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Cheap Tickets, Agoda and Jetsetter so you can book your PUBLIC Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Public Chicago Hotel Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Ambassador East Chicago
Hotel Style:
#52 Business Hotel in Chicago
#53 Luxury Hotel in Chicago
#63 Family Hotel in Chicago
#74 Romantic Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from PUBLIC Chicago staff and other travelers.
19 questions
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Questions? Get answers from PUBLIC Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floor is best”
 of 5 bubbles stubbs25, 5 days ago | Read review
“Corner loft rooms have great views.”
 of 5 bubbles seibo2830, 3 weeks ago | Read review
“Keep all shiny shoes and soft materials in drawers and closets as vents blow white particles that cling to everything.”
 of 5 bubbles Tenzopolis, 4 weeks ago | Read review
“The hotel is tucked away in a neighborhood, it is very quiet.”
 of 5 bubbles 339carmelitac, 4 weeks ago | Read review
“The Loft Room is beautiful! Lots of natural light and space to spread out.”
  • Clean details
  • Night life
  • Celebrating
  • Celebrating
  • Drinking in the view
  • Curious
  • Celebrating
  • City sunrise
 of 5 bubbles V6417BDmattp, 5 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question