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PUBLIC Chicago

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#88 of 189 Hotels in Chicago
Certificate of Excellence
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PUBLIC Chicago
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1,279 Reviews from our TripAdvisor Community

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Showing 1,218: English reviews
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We loved the hotel! Perfect location in The Gold Coast of Chicago. The staff was great and friendly and the room was very comfortable and clean. Travis at the front desk was so sweet and helpful and made us feel very welcome during our stay. We had great cocktails and a chat with the bartender. She was a riot! All... More 

1 Thank JKennedy333
A TripAdvisor Member
2 of 5 stars Reviewed 5 days ago NEW via mobile

For the rate they charge, you certainly don't get what you paid for. My room was dirty- the floors were filthy with crumbs, a dead bug carcass, and particles all over like it hasn't been vacuumed after the previous guest. The carpets looked completely worn out and dirty like they haven't ever been scrubbed. Whole room seemed out of date... More 

Thank A TripAdvisor Member
Sydney, Australia
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I was prepared to give this hotel a fantastic review but it is amazing how a stuff up on the hotels behalf can really sour an experience. I booked this hotel purely on Tripadvisor reviews (as it sounded so great), through Expedia for 3 nights for my daughter. On arrival they were told by Thomas on reception their accommodation was... More 

1 Thank Christina200
Racine, Wisconsin
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

The hotel staff was incredibly amazing. They went out of their way to make sure everything was perfect. This was the wedding hotel for our daughter's wedding. The pictures from the Ava balcony were breathtaking. The suites for the bridesmaids and groomsmen to get ready in were stunning. Thank you Public Hotel for making our daughter's wedding weekend fabulous. We... More 

Thank Sue G
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Ok at best. Rooms need updating. Old stained carpets, moldy outdated shower units. Dark elevators that took forever to get. Great location. Bar area and front desk staff were professional. Much cleaner places to stay in the same area.

Thank Latour45
Bloomington IN
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

The Public underwent a whole-hog remodeling in 2011, and I can't fault the design. The lobby and public areas are elegant, and the room we had was very stylish, with blonde veneers, sleek lines, and modish lighting. The bathroom boasted a square sink bowl, glass shelf for toiletries, and a pretty nice shower. All good. But that detail-devil was in... More 

1 Thank erster
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We booked this hotel for our company travel to IMTS. We knew nothing about the hotel so it was a new experience for us. The hotel location was in a quiet residential area so the normal sirens and traffic noise was non existent. Perfect for sleep. We also only had a less than 1 mile walk to the bustling downtown... More 

Thank Jeff H
Milwaukee, Wisconsin
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location, beautiful Gold Coast neighborhood. Stay and walk. Lobby is beautiful, great bedrooms, bathroom/hallways clean but seemed down a notch in quality, layout and aesthetics compared to the rest of the property, adjusted for price. Had amazing coffee in Library room off main lobby. Pump room, didn't eat there, but for history and setting, likely worth the try. Comfy... More 

Thank rtjatlas
Miami, Florida
Level Contributor
181 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is set where the iconic "Pump Room" - which was the meeting place of infamous Second City comics, actors and Chicagoan gliterati. The Pump Room still exists and has come into its own again, as a top restaurant in Chicago. The hotel has undergone an extensive and impressive renovation. Upgrade to a suite, for ultimate glamour, it's well... More 

Thank shayshay321
PUBLIC H, Guest Relations Manager at PUBLIC Chicago, responded to this review

Dear shay shay 321 Thank you taking the time to review PUBLIC as well as the Pump Room. We appreciate your mention regarding the impressive renovation and are happy to hear you feel like the hotel still feels “personal and is a great place to host an event”. We hope to welcome you again soon! STAYPUBLIC Brian Greer PUBLIC Chicago More 

Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I believe they are going through a change of ownership and that has really reflected in their ambivalent attitude. Apparently there are bikes available to guests. We asked every time we passed the reception. Seems like a standing joke. There really are no bikes! We had to take the stairs daily as lift were constantly out of order! Wifi was... More 

Thank mgs83
PUBLIC H, Guest Relations Manager at PUBLIC Chicago, responded to this review

Dear mgs83 Thank you taking the time to review PUBLIC! We appreciate your candid feedback. If you would please email me direct at StayPublic@publicchicago.com I would like to speak to you regarding your stay. STAYPUBLIC Brian Greer PUBLIC Chicago More 

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One Bedroom Suite (57)
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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Questions? Get answers from hotel staff and past guests. Ask a question


  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
PUBLIC, conceived by Ian Schrager, is an entirely new class of hotel. Its fundamental attributes are innovative, sophisticated, authentic style; spot-on, personalized, empathetic "essential" service; lasting comfort with complete functionality, all at an affordable price and offering tremendous value. For the first time, this type of hotel experience will be available for everyone and anyone who wants it ... more   less 

Additional Information about PUBLIC Chicago

Address: 1301 N State Pkwy, Chicago, IL 60610-2334 (Formerly Ambassador East Hotel)
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $135 - $540 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PUBLIC Chicago 4*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, Expedia, Booking.com, Cancelon, Orbitz, Cheap Tickets, Odigeo, Travelocity and Jetsetter so you can book your PUBLIC Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Public Chicago Hotel Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Ambassador East Chicago
Hotel Style:
#52 Business Hotel in Chicago
#54 Luxury Hotel in Chicago
#63 Family Hotel in Chicago
#74 Romantic Hotel in Chicago
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