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PUBLIC Chicago

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#91 of 185 Hotels in Chicago
Certificate of Excellence
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PUBLIC Chicago
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1,383 Reviews from our TripAdvisor Community

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Showing 1,306: English reviews
Marco Island, Florida
Reviewed yesterday NEW

This hotel is in an excellent location. Every time I have been here the staff has been friendly and welcoming. It is the only place we stay when coming to Chicago. The location couldn't be better. Close to restaurants, parks and the lake.

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Helpful?
Thank Linda S
Saint Paul
Reviewed yesterday NEW

We had a wonderful room with a great view of downtown Chicago. The Library bar is fun anytime of the day and the Pump Room is great for people watching. The staff is always welcoming and helpful, making the stay a lot of fun.

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Thank PaulSaintPaul
Kampala, Uganda
Reviewed yesterday NEW

The place had great rooms and always clean. The food was also amazing. The staff got out of their way to help you out when you needed it. I felt really welcome to Chicago and Public Hotel. The no breakfast on the guest room though is such a bummer! I thought the hotel would have topped it all by having...

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Thank DeejayDj Rachae... K
Chicago, Illinois
Reviewed 2 days ago NEWvia mobile

I love the location and the warm atmosphere of this lovely hotel , bar and restaurant. 5 star every time ! Service and food always perfect for each of my gatherings; Thanksgiving dinner, entertaining clients, coffee with friends and drinks after work!

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Thank cindi k
Solon, Ohio
Reviewed 2 days ago NEW

A Great place to stay with top notch guest services. The restaurant Pump was excellent with a great waitress that was well informed and inspired some creativity for us at our next Sales Meeting. The rooms were clean and reservations with Dan Kirksey was phenomenal.

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Thank saraheB9252TS
Geneva, Illinois
Reviewed 3 days ago NEWvia mobile

I believe we had a step-up from the standard king room. I would recommend it. Our room was spacious and clean. Lots of windows and a small couch with a table that would have been cozy to do work or eat in-room. Furniture and décor are simple and modern, borderline sparse. The furniture made unpacking painless; I love the small...

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Thank 2VagabondShoes
Fayth A, Guest Relations Manager at PUBLIC Chicago, responded to this review

Dear 2VagabondShoes, Thank you so much for taking the time to write a review! You're feedback will definitely be helpful for our future guest. Also thank you for providing details on your room and the decor! Glad you enjoyed your experience while visiting both the Pump Room and Library Bar. Next time you're in town we look forward to welcoming...

Nashville, Tennessee
Reviewed 4 days ago NEW

Historic property that COULD be charming, but the service staff derails it. Front desk and bar personnel seemed irritated with their jobs. Apparently were annoyed and bothered by the folks that pay their wages - the guests.

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Thank eddied230
Fayth A, Guest Relations Manager at PUBLIC Chicago, responded to this review

Dear eddied230, I do apologize that the service from the hotel staff did not meet your expectations. You are a valued guest here at Public Chicago. Please email me faythallison@publichotel.com to discuss your previous stay. Regards, Fayth Allison

Denison TX
Reviewed 5 days ago NEW

We had a great stay at Public Hotel. The coffee bar gave free refills all day! Our rooms were clean (and kept cleaned). The front desk was very helpful in getting us directions to get around the city via trains.

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Thank Cynthia S
Fayth A, Guest Relations Manager at PUBLIC Chicago, responded to this review

Dear Cynthia S, Thank you so much for your great review! Glad you got a chance to experience our Library bar! We hope to welcome you back the next time you're visiting Chicago. Best, Fayth Allison

Reviewed 1 week ago NEWvia mobile

Couple of days we arrived at the Public. First impression was great - very very friendly employees and excellent service. Our room was on the seventh floor. Rooms seem to be all white which can be awkward in terms of dirt etc. ours was all white and absolutely clean! Although being located on the 7th floor only we had a...

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Thank Johannes1011
Fayth A, Guest Relations Manager at PUBLIC Chicago, responded to this review

Dear Johannes1011, We are happy to hear overall you had a good stay! Unfortunately temporally Pump Room is closed on Mondays and Tuesdays. I do understand that could be quite frustrating. We are currently renovating our rooms so the next time we welcome you back I can ensure the room will meet your expectations. Thank you so much for your...

West Palm Beach, Florida
Reviewed 1 week ago

It is the perfect place to stay!!!! Cozy but cool!!!! The only thing I could say was on the down side is that the prices of water , apples and the little things were kinda over priced!!!! I feel as though some things should just be given when you stay at such a nice place!!! In the morning a lil...

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Thank G5312HYalexp
Garrett R, Director of Operations at PUBLIC Chicago, responded to this review

Dear G5312HYalexp, Thank you for choosing Public Chicago and giving us such a great review. We are glad you had such an amazing time here. We take all suggestions to heart and will definitely review our pricing on some of those items listed. We hope that you come back soon and enjoy our hotel again and again. Kind regards, Public...

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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Explore this neighborhood
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Breakfast Available
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
PUBLIC, conceived by Ian Schrager, is an entirely new class of hotel. Its fundamental attributes are innovative, sophisticated, authentic style; spot-on, personalized, empathetic "essential" service; lasting comfort with complete functionality, all at an affordable price and offering tremendous value. For the first time, this type of hotel experience will be available for everyone and anyone who wants it ... more   less 

Additional Information about PUBLIC Chicago

Address: 1301 N State Pkwy, Chicago, IL 60610-2334 (Formerly Ambassador East Hotel)
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $104 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PUBLIC Chicago 4*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Travelocity, TripOnline SA, Cheap Tickets and Jetsetter so you can book your PUBLIC Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Public Chicago Hotel Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Ambassador East Chicago
Hotel Style:
#52 Business Hotel in Chicago
#56 Luxury Hotel in Chicago
#63 Family Hotel in Chicago
#74 Romantic Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from PUBLIC Chicago staff and other travelers.
17 questions
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Questions? Get answers from PUBLIC Chicago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upper corner rooms are nice and light.”
 of 5 bubbles PhotoEnrichment, 1 week ago | Read review
“Pay the extra few bucks for a suite. It's worth it.”
 of 5 bubbles xps900, 1 week ago | Read review
“Booked with my airline ticket on Travelocity and got an incredible rate!”
 of 5 bubbles jckelly4, 2 weeks ago | Read review
“If you can upgrade to a suite on a promotional rate, I highly recommend it.”
 of 5 bubbles BargainHunter27, Dec 12, 2016 | Read review
“1108 had a great view of the city”
  • View from room 1108
 of 5 bubbles JulieO167, Dec 5, 2016 | Read review
5 of 5
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