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PUBLIC Chicago

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#88 of 189 Hotels in Chicago
Certificate of Excellence
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PUBLIC Chicago
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1,284 Reviews from our TripAdvisor Community

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Showing 1,223: English reviews
Boston, Massachusetts
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

I would recommend everyone to stay at the hotel Public! The hotel is centrally located, the staff is amazing, and I love the modern decor. This was my first trip to Chicago and I thank the concierge Travis H for being so helpful with his recommendations and great service! I cannot wait to go back!

Helpful?
Thank M_Vallarelli
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Myself and my fiancé were visiting family in town a couple weeks ago from Upstate New York and came across the public hotel while searching for a reasonable rate online. Everything from the initial phone call to the greeting in the lobby was absolutely unprecedented. The incredibly jovial man at the front, Travis, made us feel right at home after... More 

Helpful?
Thank Will M
Lincoln, Nebraska
Level Contributor
88 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed yesterday NEW

I will start with the positives. The Hotel is in a great location, just north of Rush street it is easily within walking distance to the Magnificent Mile and some great restaurants. The staff here is also very friendly and the bar area, "Pump Room", is very nice. Unfortunately that is where it ends. I have stayed in Motel Sixes... More 

Helpful?
Thank KevinBromagen
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We eent this summer and loved this hotel. the location is great an easy walk to restaurants, coffee and the beach! Chicago in July is hot, so glad they had AC.—only problem was that every night the room was ice cold and the bed was just top sheet and down comforter—no sheet. So I was up all night sweating under... More 

Helpful?
1 Thank Mlucas70
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here while visiting friends in Chicago, room was super modern and cool- stayed here for 3 days. It's walking distance to the main drag of downtown Chicago, it also has a phenomenal restaurant called the Pump Room. My husband and I celebrated an engagement dinner here with a group of friends and the chef made some special appetizers... More 

Helpful?
Thank Dani K
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved the hotel! Perfect location in The Gold Coast of Chicago. The staff was great and friendly and the room was very comfortable and clean. Travis at the front desk was so sweet and helpful and made us feel very welcome during our stay. We had great cocktails and a chat with the bartender. She was a riot! All... More 

Helpful?
2 Thank JKennedy333
A TripAdvisor Member
2 of 5 stars Reviewed 1 week ago via mobile

For the rate they charge, you certainly don't get what you paid for. My room was dirty- the floors were filthy with crumbs, a dead bug carcass, and particles all over like it hasn't been vacuumed after the previous guest. The carpets looked completely worn out and dirty like they haven't ever been scrubbed. Whole room seemed out of date... More 

Helpful?
2 Thank A TripAdvisor Member
PUBLIC H, Guest Relations Manager at PUBLIC Chicago, responded to this review

Thank you for taking the time to review PUBLIC! I apologize for what you encountered during your stay. Please email me direct at Staypublic@publicchicago.com. STAYPUBLIC Brian Greer PUBLIC Chicago More 

Sydney, Australia
Level Contributor
65 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 1 week ago

I was prepared to give this hotel a fantastic review but it is amazing how a stuff up on the hotels behalf can really sour an experience. I booked this hotel purely on Tripadvisor reviews (as it sounded so great), through Expedia for 3 nights for my daughter. On arrival they were told by Thomas on reception their accommodation was... More 

Helpful?
3 Thank Christina200
PUBLIC H, Guest Relations Manager at PUBLIC Chicago, responded to this review

Dear Christina 200 Thank you for taking the time to review PUBLIC! I am terribly sorry for the misunderstanding! Please email me direct at Staypublic@publicchicago.com. STAYPUBLIC Brian Greer PUBLIC Chicago More 

Racine, Wisconsin
2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel staff was incredibly amazing. They went out of their way to make sure everything was perfect. This was the wedding hotel for our daughter's wedding. The pictures from the Ava balcony were breathtaking. The suites for the bridesmaids and groomsmen to get ready in were stunning. Thank you Public Hotel for making our daughter's wedding weekend fabulous. We... More 

Helpful?
Thank Sue G
PUBLIC H, Guest Relations Manager at PUBLIC Chicago, responded to this review

Dear Sue G Wow! Thank you for such a beautiful review of PUBLIC! Ava Terrace is indeed one of the most beautiful spaces in the area and we are honored you celebrated such a memorable day with us! We hope your daughter will choose to spend her anniversary with us as well. STAYPUBLIC Brian Greer PUBLIC Chicago More 

Boston
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Ok at best. Rooms need updating. Old stained carpets, moldy outdated shower units. Dark elevators that took forever to get. Great location. Bar area and front desk staff were professional. Much cleaner places to stay in the same area.

Helpful?
Thank Latour45
PUBLIC H, Guest Relations Manager at PUBLIC Chicago, responded to this review

Dear Latour45 Thank you for taking the time to review PUBLIC! Thank you for the lovely mention regarding the professional front desk staff. Please email me direct at Staypublic@publicchicago.com. STAYPUBLIC Brian Greer PUBLIC Chicago More 

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Staying in Gold Coast

Neighborhood Profile
Gold Coast
Located just north of The Loop, Gold Coast is one of Chicago’s most affluent and popular neighborhoods. The original Playboy, Hugh Hefner, once had a mansion here. In addition to prestigious hotels, historic mansions and luxury high-rise apartments, you’ll also find upscale specialty boutiques and Michelin-starred restaurants. Walk along Oak Street for your shopping fix and dance through the night along Rush Street. The Newberry Library is also a great stop to check out noteworthy exhibits and rare book collections.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
PUBLIC, conceived by Ian Schrager, is an entirely new class of hotel. Its fundamental attributes are innovative, sophisticated, authentic style; spot-on, personalized, empathetic "essential" service; lasting comfort with complete functionality, all at an affordable price and offering tremendous value. For the first time, this type of hotel experience will be available for everyone and anyone who wants it ... more   less 

Additional Information about PUBLIC Chicago

Address: 1301 N State Pkwy, Chicago, IL 60610-2334 (Formerly Ambassador East Hotel)
Location: United States > Illinois > Chicago > Gold Coast , Near North Side
Price Range: $134 - $548 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PUBLIC Chicago 4*
Number of rooms: 285
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Cheap Tickets, Cancelon, Orbitz, Agoda, Odigeo, Travelocity and Jetsetter so you can book your PUBLIC Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Public Chicago Hotel Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Ambassador East Chicago
Hotel Style:
#52 Business Hotel in Chicago
#54 Luxury Hotel in Chicago
#63 Family Hotel in Chicago
#74 Romantic Hotel in Chicago
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