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Traveler (254)
Room & Suite (207)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 12/28/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 12/28/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 218 hotels in Chicago
Location
4.7
Cleanliness
4.5
Service
4.5
Value
4.3
Travelers' Choice
Step into Chicago history and its celebrated Gold Coast neighborhood when you enter the grand lobby of the Ambassador Chicago. Inside, vaulted ceilings rise over ornate décor and artwork that capture the city’s steadfast spirit. Check into sumptuous rooms, then explore nearby iconic landmarks like Magnificent Mile and Water Tower Place.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Parking
Wifi
Restaurant
Breakfast available
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Trendy
Languages Spoken
English, Spanish
Hotel links
Special Offer:Drive In Package

Location

Full view
100Great for walkers
Grade: 100 out of 100
50Restaurantswithin 0.3 miles
19Attractionswithin 0.3 miles
1171Reviews35Q+A100Room tips
Traveler rating
  • 717
  • 241
  • 125
  • 61
  • 30
Time of year
Traveler type
Language
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Selected filters
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  • English
Popular mentions
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Most Recent
TRGLASS wrote a review Jun 2022
Detroit, Michigan67 contributions58 helpful votes
The location is great as its a short walk to Lakeshore Dr and the staff is wonderful. The hotel could use some cosmetic updates, but overall I would stay again. I have no real complaints about my stay.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
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Trip type: Traveled on business
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thomasgmay wrote a review Jun 2022
North Little Rock, Arkansas110 contributions51 helpful votes
Hotel's Favorite
First time at the Ambassador. Had a great experience. A quiet location, yet only 3-4 blocks from lots of restaurants in the Rush Street/State Street area. Room was very nice, housekeeping and lobby staff very friendly and efficient. Lobby area small, but very nicely furnished with a number of comfortable chairs and sofas. Only drawback - just two elevators, had to wait several minutes on a couple of occasions. Highly recommended.
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Date of stay: May 2022
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cbgerster wrote a review Jun 2022
1 contribution
The lobby is welcoming, the rooms are clean and comfortable. Wish the bar and restaurant were livelier. The bar staff are friendly and helpful. Wish the rooftop were open to regular guests, not just for private booking. Overall, I would stay again, the location is perfect!
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
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Trip type: Traveled on business
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adamhill99 wrote a review Jun 2022
Corbin, Kentucky1 contribution
Hyatt never disappoints, but the staff at this location went above and beyond. I couldn't be happier with the way my family was treated. The location of the hotel was good, in a quiet neighborhood type setting. The room was olde
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
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sevenseas8803 wrote a review Jun 2022
1 contribution
The hotel has a excellent location. I have stayed here before and was disappointed by my room and the cleanliness. The staff were very nice. The food in the restaurant was great. The check in and out process was easy and went well!
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
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Stay204250 wrote a review Jun 2022
1 contribution
As always, we had a wonderful stay at the Ambassador. Such a beautiful hotel in the best location! The beds are super comfortable and the staff is extremely helpful and kind! Wouldn’t stay anywhere else when visiting Chicago!
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Date of stay: June 2022Trip type: Traveled with family
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shandlerr wrote a review Jun 2022
San Francisco, California1 contribution
I was in Chicago for both business and personal reasons. I was very impressed with my overall experience: the staff was very friendly and the room was very clean and beautiful. I look forward to staying at the Ambassador again!
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
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Beth Z wrote a review Jun 2022
1 contribution
What a fabulous, restored vintage hotel in the best neighborhood in Chicago. Lobby, restaurant and rooms are beautiful. All the staff are friendly, professional and helpful -- from the restaurant to doormen, bellman, security and front desk. We hope to return soon.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
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80MBG80 wrote a review Jun 2022
5 contributions1 helpful vote
I really love staying there and putting my family up when they come in town! The location is awesome - right in the heart of Gold Coast (next to the lake). The rooms are clean and service is always friendly. We will be back and so will our families.
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Date of stay: June 2022Trip type: Traveled with family
Room Tip: Valet parking is a breeze.
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MsHellfire wrote a review Jun 2022
United States328 contributions501 helpful votes
I got a very decent room rate for this current day and age where travel is becoming crazy expensive - $179 a night. For globalist status I was upgraded to a suite which was spacious and comfortable. The bathroom was fine for me on my own but I can see how it might be a little low on space for more than one person especially in terms of counter space. The room had been nicely decorated with lots of white furnishings. The bathtub was really the only area that seemed to be still a bit old. The room was relatively quiet despite being fairly close to the elevators with the exception of being placed next to the ice machine area - it was quite loud at times. Bed was comfortable - others have commented that it was fairly low which I would agree with but I don't think that affected my quality of sleep. Good blackout blinds were helpful for sleep quality too. The service at breakfast was wildly inconsistent. I can't really complain because it's free for Globalists (thank you!) but I think the hotel ought to know this feedback because the pricing is quite steep and if the service is bad on top of expensive, paying customers are probably going to be quite dissatisfied. If the hotel would like further details on the areas for improvement and let downs, I'd be happy to provide specific information. The food quality was consistently decent and I particularly enjoyed the french toast. I had problems with one of my air conditioning units continuing to turn on even when I had turned it off and was cold. The front desk was very amenable about helping me and the engineering team arrived promptly, were attentive and friendly. The front desk was consistently sweet to deal with and one of the best factors of staying at the hotel. Destination fee was removed for globalist status upon checkout proactively by the front desk and without issue. I would definitely return to and recommend the hotel.
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Date of stay: June 2022
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PRICE RANGE
$218 - $368 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
public chicago hotel chicago, ambassador east hotel chicago, hotel ambassador east, ambassador east chicago
FORMERLY KNOWN AS
PUBLIC Chicago
LOCATION
United StatesIllinoisChicagoCentral / Gold Coast / Near North Side
NUMBER OF ROOMS
285
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Frequently Asked Questions about Ambassador Chicago
Which popular attractions are close to Ambassador Chicago?
Nearby attractions include The Lodge (0.2 miles), Charnley-Persky House (0.1 miles), and LUXBAR (0.3 miles).
What are some of the property amenities at Ambassador Chicago?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Ambassador Chicago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ambassador Chicago?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Ambassador Chicago?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Ambassador Chicago?
Conveniently located restaurants include 3rd Coast Cafe, Velvet Taco, and Maple & Ash.
Are there opportunities to exercise at Ambassador Chicago?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Ambassador Chicago?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ambassador Chicago?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ambassador Chicago offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Ambassador Chicago?
The staff speaks multiple languages, including English and Spanish.