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Red Roof Inn Chicago Downtown Magnificent Mile

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Red Roof Inn Chicago Downtown Magnificent Mile
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1,104 Reviews from our TripAdvisor Community

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Showing 847: English reviews
1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

A very nice place. I had thought it would be noisy because of the location, but actually I had a pretty good sleep. The first experience of living in an inn in USA is very good. A little deficiency is that wifi is not free unless you book a high-class room.

Helpful?
Thank 子楠 王
Plymouth, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Nice location downtown. Close to many attractions. Some of the staff members were rude. The water from the schower did not go down the drain so the tub turned into a swimming pool. Also, the sink was leaking. Both elevators were down one night... nice when you are on the 11th floor!

Helpful?
Thank Nana2288

Travelers are raving about these Chicago hotels

Grand Rapids, Michigan
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There are reasons you have to be in Chicago while staying on your budget. The people here are doing their best to make it available on your terms. The people at the front desk really want to make your stay successful and will store your belongings after you check out and greet you pleasantly when you come back. The maintenance... More 

Helpful?
Thank cybernomad2015
Essex, England
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here twice only because I had booked in advance for the start & the end of my stay in the States. The staff are friendly and helpful but the rooms are in much need of refurbishment. On my 1st stay nothing was said about the use of the safe but on my 2nd stay I was told that... More 

Helpful?
Thank teddy_girl1959
Des Moines, Iowa
2 reviews
1 of 5 stars Reviewed 3 weeks ago

This hotel was awful, the rooms were gross and tiny. The bathroom was even worse, we checked in, went up to our room, decided to go to dinner and during dinner decided there was no way we were gonna stay there and came back and checked out and had our money refunded. Don't stay here everything was dirty!

Helpful?
Thank 364lesliep
Cincinnati, Ohio
Level Contributor
77 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Dirty, run down hotel. Room was on the top floor. Carpets in halls were badly worn and dirty. Mold growing in bathroom on soap holder and in corners of shower. Mold growing around air conditioner. Fake hardwood floors had dirt that looked like it had been there for months next to the dresser. Windows we're screwed shut. If a fire... More 

Helpful?
Thank Debby456
Fishers, Indiana
Level Contributor
2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

This is the worst hotel I have ever stayed at. The hotel was very dirty and smelled like mold in the room. TV went out and when we picked up the phone to call the front desk the phone fell apart. Second TV was brought to room and it did not work either. Security lock on the door had been... More 

Helpful?
Thank skaspar
Hector, Minnesota
2 reviews
1 of 5 stars Reviewed 3 weeks ago

The pictures that are posted are nothing of what it's like on the 7th floor! There was holes in the walls, there was black mold all over in the bathroom! I was sorely disappointed with everything about this hotel! We were supposed to stay 3 nights, stayed 1 and got out quick! They did issue me a refund for the... More 

Helpful?
Thank moya c
1 review
1 of 5 stars Reviewed 4 weeks ago

Checked in day after lallapolooza, first the front desk was socializing with each other, when I got to my room, I was horrified, spider webs, broken beds, dirty towels, filthy bathroom and smelled like smoke. I couldn't sleep there so I checked out and the deak lady returned half my rate and they refuse to honor their satisfaction policy and... More 

Helpful?
Thank Jofus W
Elgin, Illinois
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Ok - the bed and location were superb. However, the hotel was filthy in our room, the hallway, and the front desk. The staff at the front desk appeared as though they are over-worked and under-paid. There are two elevators for 16 stories, but only one worked. Our bathroom continued to produce water on the floor from somewhere, but we... More 

Helpful?
Thank Patty C
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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access

Additional Information about Red Roof Inn Chicago Downtown Magnificent Mile

Address: 162 E Ontario St, Chicago, IL 60611-2809
Location: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: $119 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chicago Downtown Magnificent Mile 2*
Number of rooms: 191
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Also Known As:
Red Roof Hotel Chicago
Red Roof Inn Chicago
Red Roof Inns Chicago
Chicago Red Roof Inn
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