InterContinental Chicago Magnificent Mile, an IHG Hotel
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About
#64 of 220 hotels in Chicago
Location
4.9
Cleanliness
4.5
Service
4.4
Value
4.0
Travelers' Choice
GreenLeaders Bronze level
Step into our airy lobby with a sweeping staircase and marble mosaic floors, and find yourself drifting into the Roaring Twenties at the InterContinental Chicago hotel, where historic origins blend into the modern luxuries of hospitality. Enjoy breathtaking views of Chicago from the 32nd-floor Tower Lounge, or unwind with a sauna or massage in our luxurious spa. An elevated dining experience with flawless service and gourmet cuisine typify Michael Jordan's Steak House and ENO Wine Bar.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Paid private parking nearby
Indoor pool
Heated pool
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
On-demand movies
Safe
Telephone
Iron
Tile / marble floor
Wake-up service / alarm clock
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, Spanish
Hotel links
Location
100Great for walkers
Grade: 100 out of 100
233Restaurantswithin 0.3 miles
70Attractionswithin 0.3 miles
Contact
505 North Michigan Ave, Chicago, IL 60611
Getting there
GrandChicago L5 min
State/LakeChicago L9 min
Rental CarsSee rental cars from $34/day
6769Reviews99Q+A100Room tips
Reviews
Traveler rating
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The hotel is gorgeous outside and in. The pool area especially is spectacular and unique. Before it was a hotel it was a historic athletic club. Location is great—one block from the River, and at the start of Magnificent Mile shopping district. Staff were friendly, helpful, and always greeted us with a smile.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Andrew Burgerhoff, Guest Services / Front Office at InterContinental Chicago Magnificent Mile, an IHG Hotel
Responded 5 days ago
Dylan, We appreciate your thoughts regarding your experience and are delighted to know it was exceptional. I do hope we have the opportunity to welcome you back once again in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
The Intercontinental never fails. Service, as always, was impeccable from the front desk to housekeeping. An easy walk to the Navy Pier, great Chicago restaurants and, of course, shopping. We will find it difficult to stay anywhere else in Chicago.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Andrew Burgerhoff, Guest Services / Front Office at InterContinental Chicago Magnificent Mile, an IHG Hotel
Responded May 29, 2022
wrkrbe1, Thank you for sharing your experience I am pleased to know you thoroughly enjoyed your stay and I do hope I have the chance to meet you in person next time you are in our beautiful City!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
All were good -- bell, parking, concierge, reception etc. The window wasn't very clean, but it was acceptable. There was a serious issue in the room though. Whenever guests above our room take showers, there is large annoying noise. It was so large that we could not fall asleep. The front desk offered a new room but we could not change the room because our baby was sleeping in the room. She woke up because of the noise, but we managed to let her sleep again after the noise was gone, so we didn't want to change the room. However this noise happened from time to time. They then offered me free breakfast, but I didn't want compensation but rather wanted the problem to be solved. For example, I hoped that they would find out the issue and fix it or ask the guests above us to take shower at a new room (e.g., by giving our free breakfast to them). They weren't able to take any actions before the engineers enter our room to diagnose the noise. This wasn't acceptable to me since our baby was sleeping in the room. Also, I wasn't sure what the engineers would do since there was no noise without the shower upstair. It was understandable that they did not want to bother the guests above us without knowing the exact issues. However I was disappointed that there was nothing else they could do simply because engineers could not enter our room. I was also disappointed that InterContinental had not notice this issue and fixed it considering the seriousness of the issue (the noise was really loud -- it wasn't just dropping water). I have recorded videos with the sound of the noise in case anyone from InterContinental wanted to watch it. Other than the noise issue, this place is recommended -- good location and service!…
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Andrew Burgerhoff, Guest Services / Front Office at InterContinental Chicago Magnificent Mile, an IHG Hotel
Responded 5 days ago
Taehoj718, I am very sorry to learn of the noise disturbance you experienced during your stay, I would like to reassure you your experience was an isolated incident and we have taken the appropriate measures to rectify the facilities related issue. If there is any way I may be of further assistance at any time, please do not hesitate to call on myself personally.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is old - part of the fun - the check in was slow -the rooms lack a lot of Intercontinental features- slippers bathroom toiletries and while it is comfortable the staff are not over friendly-the girl in the bar was curt and they are all looking for tips - the great American way - I have long thought the employers should pay them a decent wage
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Go for a high room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Andrew Burgerhoff, Guest Services / Front Office at InterContinental Chicago Magnificent Mile, an IHG Hotel
Responded 1 week ago
TopCat, We are sorry to know your experience was not indicative of the level of service we strive to achieve and are known for throughout the City, and I would welcome the opportunity to discuss it personally, at your leisure.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everyone at this hotel was amazing - so nice, top notch service, so pleasant and happy and willing to help. Fredy and Angelica were super fun checking in and out. Our room was beautiful and had a phenomenal view. Everything was walkable. I can't recommend this place enough.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Andrew Burgerhoff, Guest Services / Front Office at InterContinental Chicago Magnificent Mile, an IHG Hotel
Responded 1 week ago
Brandy, We are delighted to know Fredy and Angelica were exceptional, and your stay was nothing less than enjoyable. Thank you so much for sharing your very kind words with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My trip to this hotel was amazing really nice and comfy place a lot of space in some rooms you can see the Chicago river and it’s really close to Lake Michigan around saint Patrick’s day (witch is when I wrote this review) it’s really cool to see the green river out side your window. 🙂
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Date of stay: March 2023Trip type: Traveled with family
Room Tip: The parking cost around 80 dollars and the main breakfast restaurant is up the stairs when you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Andrew Burgerhoff, Guest Services / Front Office at InterContinental Chicago Magnificent Mile, an IHG Hotel
Responded 1 week ago
Unicorn - Thanks so much for choosing InterContinental Chicago as your place of residence for the weekend! I do hope we have the opportunity to welcome you back again next year (if not sooner)!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everyone was so very helpful, excellent service. Two minor glitches, the thermostat in my room while adjustable, did not really seem to have any effect, so it tended to be a bit too hot when sleeping, Yes I know, it was March and I complaining about too much heat! Second, the scent of the complimentary soaps was not very pleasant. The first night was okay, however my stay was for 7 days so perhaps the cumulative affect is stronger and not very pleasant.
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Andrew Burgerhoff, Guest Services / Front Office at InterContinental Chicago Magnificent Mile, an IHG Hotel
Responded 1 week ago
Michael, Do accept our apologies for the inconveniences you experienced relative to the ventilation in your guestroom, we have since resolved that accordingly. We also appreciate your feedback regarding our signature amenities as that greatly assists us in our continual review of the products we provide to our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Service, quality and cleanliness at the Intercontinental hotel in Chicago was impeccable. I have chosen to stay in a variety of different hotels in Chicago through the years, but the Intercontinental is clearly a cut above.
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Andrew Burgerhoff, Guest Services / Front Office at InterContinental Chicago Magnificent Mile, an IHG Hotel
Responded 1 week ago
Jeff, We are delighted to know your time with us was extraordinary, I do look forward to welcoming you back for another "impeccable" stay in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Executive Tower is very quiet and the room was clean and comfortable - love the bathrobes! All staff members were friendly and offered to help. This has become our go-to hotel for Chicago weekend visits.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Andrew Burgerhoff, Guest Services / Front Office at InterContinental Chicago Magnificent Mile, an IHG Hotel
Responded 1 week ago
HistoryFans, Thank you so much for sharing your experience with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Love the hotel, location and the customer service was amazing! All of Chicago just outside the hotel door! Pool was a nice perk and I had a massage and facial at the spa. that was heavenly! Mid-level price range that is worth every dime. Michael Jordan restaurant convenient if you want to stay in.
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Date of stay: March 2023Trip type: Traveled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Andrew Burgerhoff, Guest Services / Front Office at InterContinental Chicago Magnificent Mile, an IHG Hotel
Responded 1 week ago
Gail, Our pool is certainly like no other in the City, and we are pleased to know your stay was both relaxing and enjoyable!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$212 - $409 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental chicago hotel chicago, chicago intercontinental
LOCATION
United StatesIllinoisChicagoCentral / Near North Side / Magnificent Mile
NUMBER OF ROOMS
792
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Claim Your ListingINTERCONTINENTAL CHICAGO MAGNIFICENT MILE, AN IHG HOTEL $152 ($̶2̶8̶8̶) - Updated 2023 Prices & Reviews - IL
Frequently Asked Questions about InterContinental Chicago Magnificent Mile, an IHG Hotel
Which popular attractions are close to InterContinental Chicago Magnificent Mile, an IHG Hotel?
Nearby attractions include The Magnificent Mile (0.2 miles), The Escape Game Chicago (0.2 miles), and EscapeHouse Chicago (0.2 miles).
What are some of the property amenities at InterContinental Chicago Magnificent Mile, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Chicago Magnificent Mile, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Chicago Magnificent Mile, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Chicago Magnificent Mile, an IHG Hotel?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to InterContinental Chicago Magnificent Mile, an IHG Hotel?
Conveniently located restaurants include The Capital Grille, Do-Rite Donuts & Chicken - Streeterville, and Eddie V's Prime Seafood.
Are there opportunities to exercise at InterContinental Chicago Magnificent Mile, an IHG Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is InterContinental Chicago Magnificent Mile, an IHG Hotel located near the city center?
Yes, it is 0.9 miles away from the center of Chicago.
Are any cleaning services offered at InterContinental Chicago Magnificent Mile, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at InterContinental Chicago Magnificent Mile, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does InterContinental Chicago Magnificent Mile, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.