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InterContinental Chicago

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#73 of 189 Hotels in Chicago
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InterContinental Chicago
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3,782 Reviews from our TripAdvisor Community

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Showing 3,558: English reviews
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed today NEW

I had a fabulous experience at the InterContinental Chicago. Much to my surprise, I was upgraded to a one bedroom suite which was magnificent. Not only was it spacious, but it was beautifully decorated. It was a corner suite with windows overlooking Chicago's great architecture. The bed was extremely comfortable. I only wished that I could have stayed longer and... More 

Review collected in partnership with this hotel

Helpful?
Thank karenhI749RJ
San Antonio, Texas
1 review
3 of 5 stars Reviewed yesterday NEW

Great location, front desk tried to coerce me into upgrading my room. Told me my room wasn't ready unless I wanted to upgrade. Told them no, then all of a sudden the room I originally requested room was ready. Was also charged for items from the minibar which was inaccurate. They took it off the bill after I talked to... More 

Review collected in partnership with this hotel

Helpful?
Thank steveB1280DR
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Found hotel staff to be efficient and friendly. The food provided at breakfast was very good. Room had plenty of space and daily service was great. Centrally located for shops and restaurants. Reasonable walking distance to train stations. Only problem was not realizing you had to go up a level from Grand, walked more than needed.

Helpful?
Thank JPGoGT
Ann Arbor, Michigan
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

The Inter-Continental Chicago is a great place to stay. It's located right on Michigan Ave in Chicago's Magnificent Mile; everything was in walking distance. We were even able to walk to Chicago's First Lady Boat Cruise non the river, which was fantastic.

Review collected in partnership with this hotel

Helpful?
Thank Al T
Indianapolis, Indiana
1 review
4 of 5 stars Reviewed 2 days ago NEW

The hotel was chosen for wedding guests. Location is great, right on Michigan Ave. shopping, restaurants and the lake nearby. Hotel is lovely, rooms have been updated. The staff was very accommodating.

Review collected in partnership with this hotel

Helpful?
Thank Catherine H
Washington
1 review
4 of 5 stars Reviewed 3 days ago NEW

The Intercontinental Magnificent Mile is always a great home base for a visit to Chicago - walking distance to much of what the core of the city has to offer. Our only disappointment occurred when checking in - the front desk personnel addressed only me, while completely ignoring my wife (standing immediately to my right). As you might imagine, she... More 

Review collected in partnership with this hotel

Helpful?
Thank michaelwA182OY
Markus K, Manager at InterContinental Chicago, responded to this review

Dear michaelwA182OY, Thank you for taking the time to tell us about your stay. While we are glad you valued our excellent location and that you enjoyed your stay overall, we are sorry to hear this interaction was not as positive as others you had with our staff. We will review your feedback with our team members to increase their... More 

Gibsons, Canada
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

The staff at the hotel was polite, helpful and professional. Dinner at the in-house Steak House was quite good for a hotel restaurant but pricy. The hotel is well located and walkable to nearby public transportation to the baseball field and to the start line of the half marathon.

Review collected in partnership with this hotel

Helpful?
Thank astrosight
Markus K, Manager at InterContinental Chicago, responded to this review

Dear astrosight, Thank you for the kind words you have shared about our staff members. We are glad you liked our location and that you enjoyed your meal at Michael Jordan’s Steakhouse. We would love to have you stay with us again the next time you are in Chicago. Sincerely, Steven J. Smith General Manager More 

Marble Falls, Texas
1 review
4 of 5 stars Reviewed 3 days ago NEW

The hotel was clean and lovely. Upon arrival, my bank card would not work at the check in desk. I do not know if that was the fault of my bank or the credit card processing company the hotel uses. There were plenty of funds in my account to cover the charges. The check-in clerk said he would send something... More 

Review collected in partnership with this hotel

Helpful?
Thank sallybG6489PP
Markus K, Manager at InterContinental Chicago, responded to this review

Dear sallybG6489PP, Thank you for taking the time to tell us about your stay. We are glad you appreciated the beauty of our hotel and the care we take to maintain it. We apologize for any communication errors on our end that might have caused you to not receive the item you requested upon arrival. It is nice to hear... More 

Columbus nE
1 review
5 of 5 stars Reviewed 3 days ago NEW

Will out front was very helpful and the rest of the staff was very good. Nice hotel, small room, disappointed in 3503 compared to 2803 where our travel companions were put, after I did the booking!! Overall great stay

Review collected in partnership with this hotel

Helpful?
Thank riwansky
Markus K, Manager at InterContinental Chicago, responded to this review

Dear riwansky, Thank you for sharing your review. It is lovely to hear Will provided you with exceptional service, as did the rest of our staff. We regret your room was not what you would have preferred this time around. We would love to work with you the next time you stay with us in order to find your perfect... More 

Normal, IL
1 review
5 of 5 stars Reviewed 3 days ago NEW

We loved the fact that it's on Magnificent mile and close to Lake And millennium park. Able to walk everywhere. Tons of restaurants close by. And Walgreen is across the street. You can get on river cruise or double decker tour buses easily

Review collected in partnership with this hotel

Helpful?
Thank daysinnnormalil
Markus K, Manager at InterContinental Chicago, responded to this review

Dear daysinnnormalil, It pleases us to know you valued our central location and all the great opportunities it affords our guests in terms of great shopping, dining, and sightseeing. Thank you for sharing your thoughts with us. We would love to invite you back anytime. Sincerely, Markus Krebs Hotel Manager More 

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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Eno
Eno
Cuisines: Wine Bar, International
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
InterContinental Chicago is a lot like the city itself: historic but hip, refined but relaxed, cultured but comfortable. A member of Michigan Avenue s architectural elite since 1929, our hotel is within easy reach of Chicago s incomparable museums, stores, theatres and restaurants. Navy Pier, Shedd Aquarium and Oak Street Beach are minutes away. ... more   less 

Additional Information about InterContinental Chicago

Address: 505 North Michigan Ave, Chicago, IL 60611-3827
Location: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: $162 - $532 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Chicago 4.5*
Number of rooms: 844
Reservation Options:
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Also Known As:
Intercontinental Chicago Hotel Chicago
Chicago Intercontinental
Hotel Style:
#31 Green Hotel in Chicago
#45 Luxury Hotel in Chicago
#58 Romantic Hotel in Chicago
#64 Business Hotel in Chicago
#65 Family Hotel in Chicago
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