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InterContinental Chicago

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#74 of 185 Hotels in Chicago
Certificate of Excellence
GreenLeadersBronze level
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InterContinental Chicago
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3,665 Reviews from our TripAdvisor Community

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Showing 3,451: English reviews
Dover, New Hampshire
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Was there for a conference. Great location , walkable to do much shopping, restaurants , Navy Pier ect. I always enjoy a Starbucks in the lobby, although it didn't open till 6am( that is late for those folks from the east coast..). The conference space was great, the food was awesome. My only minor, very minor complaint was my room... More 

Helpful?
Thank Joyce C
Boston, Massachusetts
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The perfect spot for an all-day corporate meeting for 50 people. The staff was helpful and responded quickly to inquiries leading up to the event. Our onsite contact was easily accessible but didn't hover, which I appreciated. We had some technical issues that the team was easily able to troubleshoot prior to the start of the day. At most corporate... More 

Helpful?
Thank Kristin L
Louisville, Kentucky
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed over the fourth of July weekend with my husband for a bi-annual meeting and event for his business. The hotel is very nice, clean, well taken care of. Perfect location on the Mag Mile, everything is within decent walking distance. Very good breakfast buffet at the restaurant and drinks from the MJ Bar. We saw 3 conference rooms, all... More 

Helpful?
Thank Ellie B
Minneapolis, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This hotel is conveniently located within walking distance to both Navy Pier and the loop. There is wonderful architecture all around the hotel, including the hotel itself. The Chicago River is just a couple of blocks away. Restaurants abound in the area, hard to have a bad meal. Plus it's near where I work. It worked for me.

Review collected in partnership with this hotel

Helpful?
1 Thank Mark B
Savannah, Georgia
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My favorite hotel to stay at when I am in Chicago. They have the best location and the service is amazing. Great views from the rooms. They have a great valet team. i love there pool and they have great food on location. Amazing Beds

Helpful?
1 Thank Poppy P
Markus K, Manager at InterContinental Chicago, responded to this review

Dear Poppy P, Thank you for taking the time to tell us why you love staying at InterContinental Chicago. We are happy you always enjoy a comfortable bed, excellent service, and some fantastic onsite food options whenever you visit. It is nice to know our magnificent pool is another highlight for you. We look forward to your next stay with... More 

London, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I am an IHG rewards member and try to stay at Intercontinental hotels when I travel. I was recently in Chicago for a business conference Aug 19-21 that was serendipitously held at the Intercontinental Chicago. I checked in with front desk agen Paula Nascimento and was beyond pleased with her service. Paula went above and beyond to ensure that my... More 

Helpful?
1 Thank Bellsybell
Markus K, Manager at InterContinental Chicago, responded to this review

Dear Bellsybell, What luck that your conference was held at our hotel! Thank you very much for your compliments to Paula and our housekeeping team regarding their exceptional service. We will be sure to pass along these comments so they know to keep up the great work. Thank you for taking the time to share your thoughts with us. It... More 

Rochester Hills, Michigan
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We received great service and were really happy we could bring our dog (for an extra fee) The hotel is right in the center of everything. Close to all the good shops and restaurants. Easy walking distance to most places. We loved Eno wine and chocolate flights.

Review collected in partnership with Amoma.com

Helpful?
1 Thank Greg H
Markus K, Manager at InterContinental Chicago, responded to this review

Dear Greg H, Thank you for sharing your review with us. We are happy you enjoyed your stay thanks to our fantastic location, excellent service, and pet-friendly reservation options! It is wonderful to hear you enjoyed the selection of delicious treats at Eno as well. We would love to have you stay with us again in the future. Sincerely, Markus... More 

Stoneham, Massachusetts
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here August 19-22 Everyone was friendly on staff and always had a smile for you. From the servers to front desk to the valet everyone was pleasant and made our stay outstanding. The only staff member that seemed a little cranky was the gentleman running the pool check in. He must not have had a good weekend as Sunday... More 

Helpful?
1 Thank kdoherty1
Markus K, Manager at InterContinental Chicago, responded to this review

Dear kdoherty1, Thank you for sharing your experience with us. It pleases us to know you received excellent service from our staff, though we do apologize for the one lapse. We encourage our associates in every department to provide attentive service with kindness and warmth. We are glad to hear you witnessed this throughout your stay. We would love to... More 

Washington DC, District of Columbia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Great, central location on Michigan Ave. Clean, pleasant room. Partial view of the skyline. Wifi was NOT free-- nor was the gym without becoming a intercontinental member. Provided a free toothbrush, late checkout without a problem, easy check in/out process. Walking distance to all the Michigan Ave shops and surrounding restaurants and millennial park.

Helpful?
Thank Rachel S
Markus K, Manager at InterContinental Chicago, responded to this review

Dear Rachel S, We are glad you liked your clean and inviting room along with the lovely view from your window. As you point out here, one must be a member of our IHG Rewards Club in order to take advantage of our free Wi-Fi and complimentary access to the fitness center. Fortunately for our guests, it is free to... More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

For a 4 star hotel, this is quite inexpensive and you have top notch service. We stay here on our annual trip to Chicago. I love that when you walk out your on Michigan Ave! You can bring dogs, we don't but I love that you have that option. Everyone is pretty friendly and willing to help. I watched someone... More 

Helpful?
Thank Jennifer B
Markus K, Manager at InterContinental Chicago, responded to this review

Dear Jennifer B, Thank you for sharing your response with us. We are grateful to you for always choosing our hotel when you visit Chicago. It is good to know you most value our Michigan Avenue location, friendly and helpful service, and our nice, clean rooms. We look forward to seeing you next time! Sincerely, Markus Krebs Hotel Manager More 

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Staying in Magnificent Mile

Neighborhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Eno
Eno
Cuisines: Wine Bar, International
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
InterContinental Chicago is a lot like the city itself: historic but hip, refined but relaxed, cultured but comfortable. A member of Michigan Avenue s architectural elite since 1929, our hotel is within easy reach of Chicago s incomparable museums, stores, theatres and restaurants. Navy Pier, Shedd Aquarium and Oak Street Beach are minutes away. ... more   less 

Additional Information about InterContinental Chicago

Address: 505 North Michigan Ave, Chicago, IL 60611-3827
Location: United States > Illinois > Chicago > Magnificent Mile , Near North Side
Price Range: $178 - $504 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Chicago 4.5*
Number of rooms: 844
Reservation Options:
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Also Known As:
Intercontinental Chicago Hotel Chicago
Chicago Intercontinental
Hotel Style:
#30 Green Hotel in Chicago
#46 Luxury Hotel in Chicago
#58 Romantic Hotel in Chicago
#64 Business Hotel in Chicago
#65 Family Hotel in Chicago
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