Aesthetically pleasing property, staff were very helpful. Only thing is I was disappointed there wasn’t a microwave in our room, but i should’ve researched this prior to booking. would stay here again.
Despite all the COVID-19 related measures I had a truly enjoyable stay. The room was gear and very clean, I should say - spotless! Fantastic customer service on all levels, from Front Office staff to Housekeepers. This is a gorgeous property run by true professionals.
This staff is the epitome of excellent! I don’t know who trained them or what rules and ethics code were put in place but this place and it’s service was outstanding! After staying here I will no longer be staying anywhere other than Hyatt
We stayed here for a couple days check in was really easy and pretty contactless there was on slight issue the staff failed to alert me that we had to use key to move elevator hotel was clean and quiet nice view of the lake all questions were answered
This hotel is awesome. The view is beautiful. You can see the city and the ocean view at your room. I really like th customer service. They are well trained and very polite. The location is great. It is not too far to downtown chicago.
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