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Holiday Inn Chicago Mart Plaza River North

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#84 of 187 Hotels in Chicago
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Holiday Inn Chicago Mart Plaza River North
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2,063 Reviews from our TripAdvisor Community

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Showing 1,918: English reviews
Chicago, Illinois
Reviewed January 18, 2015 via mobile

We only stayed for one night but we loved our experience. Hotel was modern, clean & in the middle if everything. The view from the room was AMAZING!! We will be back For sure. Breakfast in the morning was also delicious. We were very impressed :)

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Helpful?
1Thank Hrm146
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Recent Guest, We are delighted you not only loved your experience at the Holiday Inn Chicago Mart Plaza River North, but we are also thrilled you shared your 5-star experience on TripAdvisor! Having our guests leave with a great first experience and lasting impression is what our staff strives to accomplish with each and every one of our guests....

Worthington, Ohio
Reviewed January 16, 2015

Wonderful view, waterfront.....17th floor awesome.....nearby downtown and many tourist attractions. We visited the 4th July week and it was easy to watch Fireworks and be back soon. The train station and eat outs near by....

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Thank Glamsaint
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Traveler, Thank you for taking the time to share your 5-star experience and photograph on TripAdvisor! We are so pleased you agree our spectacular views overlooking the Chicago River and skyline, as well as convenient River North location are fantastic features of the Holiday Inn Chicago Mart Plaza River North! With ample amenities such as complimentary Wi-Fi, 24-hour fitness...

Upper Peninsula, Michigan
Reviewed January 15, 2015 via mobile

I stayed here on New Years Eve and I was pleasantly surprised with the hotel and can honestly say this is one of the best Holiday Inns I've stayed in. I'm a priority club gold member, so I have stayed in plenty. I had a corner room on the 17th floor, I believe 1716, and the view was amazing! The...

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Helpful?
1Thank Robert D
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Robert, Wow, thank you for sharing your wonderful review and recommendation on TripAdvisor! What a compliment to read that you found the Holiday Inn Chicago Mart Plaza River North to be one of the best Holiday Inns you have stayed in! From our modern, comfortable guestrooms to the scenic views, visits to Merchants Cafe to Cityscape Bar, a trip...

Chicago, Illinois, United States
Reviewed January 12, 2015

I am always blown away at the cleanliness, and friendliness of this staff. They truly exemplify excellence! from my check in, thru the confererence I was attending, to the food quality, it is the best......

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Helpful?
Thank Thomas B
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Thomas, We appreciate you sharing your 5-star experience at the Holiday Inn Chicago Mart Plaza River North on TripAdvisor! We truly appreciate the compliments regarding our stellar staff and the service we provide here at the Mart Plaza. We know the importance of delivering a relaxing, enjoyable experience for our business guests and we are proud to provide amenities...

Mill Valley, California, United States
Reviewed January 11, 2015

I have traveled all across the globe, and all across the country, in that time I have seen my fair share of both good and bad hotels, great and poor staffs, and so on. Yesterday my friends and I ran into the Holiday Inn to drum up some ideas for things to do. Although we all spent considerable time in...

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Helpful?
Thank Jack R
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Jack, Thank you for sharing this tremendous review of our Concierge, Russell! He is certainly a wonderful asset to our team, greatly valued at the Holiday Inn Chicago Mart Plaza River North, and a favorite among our guests! We are delighted to read Russell was able to not only enhance your stay in Chicago, but provides a reason for...

Milwaukee, Wisconsin
Reviewed January 11, 2015

Came to Chicago for my birthday weekend because we had an outstanding deal through Groupon that was too hard to pass up. As others have said the location is a little further away from Michigan Avenue and other attractions but it is within walking distance of the Mile, Millennium Park, and the Art Institute. A cab ride would cost less...

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Helpful?
3Thank civicnation
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Recent Guest, Thank you for allowing the Holiday Inn Chicago Mart Plaza River North to host your birthday weekend celebration! We are so pleased to read you had a great 5-star stay and plan on returning to the Mart Plaza in the near future. We appreciate you sharing your wonderful photos with us, as well as our future guests...

Reviewed January 10, 2015 via mobile

This is a very nice hotel. Location is good, rooms are nice, and the staff was very helpful. The best part is by far the great hotel bar with an amazing view of the river. I recommend this hotel. The front desk gave us great recommendations on where to eat and what to do in Chicago.

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Helpful?
Thank Jason C
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Jason, Thank you for sharing your 5-star experience on TripAdvisor not only for our hotel, but for Cityscape Bar as well! Cityscape Bar is our very own chic on-site hotspot for local and organic drinks, tasty bites, and delectable views. Floor-to-ceiling windows let in the sunset, stars, and cityscape sights, day and night for both lunch and dinner, or...

Lake in the Hills, Illinois
Reviewed January 9, 2015

We stayed at Holiday Inn to attend a wedding middle of December. The hotel was nicely decorated, the wedding was perfect. Nice view on the river. After the reception was over, we took pictures on the main floor, that is where I lost a gold ring. Did not notice my loss until morning, and immediately I started to look for...

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Helpful?
Thank Janina R
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Janina, We are so happy we were able to reunite you with your gold ring! While we are delighted to read you enjoyed your stay and the wedding experience, we are most pleased you were able to leave the Holiday Inn Chicago Mart Plaza River North with great memories! We will be sure to pass along your thanks to...

Detroit, Michigan
Reviewed January 8, 2015

I travel to Chicago fairly often and a friend and I stayed at the Holiday Inn Chicago Mart in October after a blind pick off Expedia. Unless you're going for business, or primarily to go to the Mart, I wouldn't stay here. It's not really near anything...far enough from all the shopping that we took cabs, and in a dead...

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1Thank couldntresist
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Recent Guest, Thank you for taking the time to share your experience on TripAdvisor. We would like to extend our sincere apologies as it is with great disappointment to read that we did not live up to your expectations during your trip to Chicago. We agree our hotel is indeed unique with our lobby located on the 15th floor...

Chicago, Illinois
Reviewed January 3, 2015

Very busy and was nice to see security Guarding the elevators and not allowing underage persons from entering to party. However, when we returned to the hotel, they have a bar. It was 15 minutes prior to midnight and wanted to celebrate with a glass of champagne. They refused service and said they were closed. Their sign said clearly 1200...

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Helpful?
1Thank Robert_SM6580ME
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Robert, Thank you for taking the time to share your feedback on TripAdvisor. New Year’s Eve is certainly a busy time for us and we strive to ensure all of our guests have a safe and relaxing experience during their stay. We would also like to extend our sincere apology for the bar experience you encountered as we do...

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enhance your family vacation, corporate travel, or romantic getaway by staying at the Holiday Inn Chicago Mart Plaza River North. Located atop the Chicago Sun-Times building presenting the best views of the Windy City from a unique 15th floor atrium lobby, our full-service hotel welcomes you with 521 newly redesigned guestrooms and suites, stellar service, and premium amenities that are most comforting to both leisure and business travelers. Amenities includes complimentary Wi-Fi throughout guestrooms and lobby, LCD flat-screen TVs with cable, premium channel access, and Pay Per View movies, over sized work desk, heated indoor atrium pool, 24-hour fitness facility, complimentary business center, and Concierge services. Guests of the contemporary Mart Plaza will find themselves in the middle of downtown Chicago's bustling River North area offering the top restaurant and nightlife options, within walking distance of the Loop, the main business district, and Michigan Avenue, aka the "Magnificent Mile" where chic shops and restaurants abound. Walk across the fully enclosed pedway into the Merchandise Mart where you can ride a train to just about anywhere in the city, including attractions like Navy Pier and Millennium Park. Plan a visit to Chicago and let the Mart Plaza and our award-winning staff provide you with a memorable experience and lasting impression. The Holiday Inn Chicago Mart Plaza River North is located 3 miles from Chicago's McCormick Convention Center, 12 miles from Midway International Airport, and 18 miles from O'Hare International Airport. ... more   less 

Additional Information about Holiday Inn Chicago Mart Plaza River North

Address: 350 West Mart Center Drive, Chicago, IL 60654
Location: United States > Illinois > Chicago > Near North Side
Price Range: $153 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Chicago Mart Plaza River North 3.5*
Number of rooms: 521
Reservation Options:
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Also Known As:
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Chicago Holiday Inn
Hotel Style:
#77 Family Hotel in Chicago
#78 Romantic Hotel in Chicago
#80 Business Hotel in Chicago
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great views and family friendly”
0stefanies, 4 weeks ago | Read review
“I believe our room was 1770--so comfortable!”
momofcollegeboundkid, 4 weeks ago | Read review
“Ask for River views”
  • View from room 2017
AussieRoamers, 5 weeks ago | Read review
“River view rooms are the best - that's the Southeast corner of the building.”
djcollie03, Mar 20, 2017 | Read review
“Ask for a river view. They are beautiful.”
Kate0519, Mar 18, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question