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Holiday Inn Chicago Mart Plaza River North

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#82 of 189 Hotels in Chicago
Certificate of Excellence
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1,927 Reviews from our TripAdvisor Community

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Showing 1,787: English reviews
Ballarat, Australia
Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed today NEW

What a beautiful hotel! Very impressive the first step inside. Staff were friendly and always had a smile on their faces, very helpful also. The room was lovely, clean and had everything we needed. The restaurant was great to eat at, staff friendly and polite with great service.

Helpful?
Thank justbee79
Grand Island, Nebraska
1 review
5 of 5 stars Reviewed yesterday NEW

Hotel was easy to find and easily accessible. Great location along the river with plenty of options for dining and drinking. The actual hotel itself starts on the 15th floor so there is no street level noise or random bystanders of sorts. There's a self park garage right across the street. Excellent stay all around.

Review collected in partnership with this hotel

Helpful?
Thank jeffrey110
San Jose, Costa Rica
1 review
2 of 5 stars Reviewed yesterday NEW

45 mins in line at check in, and the guy told me to wait 45 more minutes for the room since they over sold. I asked him to fix the situation and rudely reacted. I told Him they were charging me a big price for the room but he told me he has nothing to do with it, it was... More 

Review collected in partnership with this hotel

Helpful?
Thank jochava
Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed yesterday NEW

My friend and I stayed overnight to celebrate her birthday and chose to stay at the Holiday Inn. The room was very clean and we loved how modern it was. We liked that it was technically downtown but on the edge, enough to give our stay a more private feel but also allow us the convenience of being close to... More 

Review collected in partnership with this hotel

Helpful?
Thank chandler_mueller
Laurel Hill, Florida
1 review
5 of 5 stars Reviewed yesterday NEW

For the past three years I have stayed at the Holiday Inn Chicago Mart Plaza River North. I have never had a problem or issue that has not been quickly and efficiently resolved. The staff are very polite and always make me feel at home. Most people compliment the front desk staff but I can truly say that housekeeping, maintenance... More 

Review collected in partnership with this hotel

Helpful?
Thank brownkb007
Marshalltown, Iowa
1 review
3 of 5 stars Reviewed 2 days ago NEW

We have stayed here several times over the last 25 years. We found tha a/c unit extremely loud, wallpaper loose in the bathroom, we had breakfast in the downstairs restaurant and the tables are tacky,the bench we sat on was filthy and stained. We have always felt the high price was worth it but this time we were.bery disappointed in... More 

Review collected in partnership with this hotel

Helpful?
Thank marycU4997VK
Calgary
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Great location, a bit pricey... but excellent service, and I gratefully accepted a nice room upgrade also! A bit more direction on the elevators to the lobby would be helpful - but once there the service at the front desk and room service were both top notch.

Review collected in partnership with this hotel

Helpful?
Thank ricklH7024XW
Indianapolis, Indiana
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Thank you Concierge Terry Young for knowing Chicago so well. Great suggestions! Fabulous location and great budget. The nicest bar view ever. Parking so easy, just save that room key. Will surely go back to this hotel in the future.

Helpful?
Thank vjchambo
Dublin, Dublin, Ireland
Level Contributor
74 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is certainly in a central location in the downtown area of Chicago. A little confusing when you enter the building where the hotel is based as it’s lobby is on the 15th floor – the rooms are above this. Coming to the hotel for the first time – the signage in the lobby area was not very clear... More 

Helpful?
1 Thank Anthony G
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Our room on the 19th floor had a great view. Hotel seems well located for all we wanted. Good facilities including swimming pool. Good breakfast with plenty of choice. We enjoyed our stay and would come back.

Helpful?
Thank Malachy M
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Malachy, We appreciate your 5-star review of the Holiday Inn Chicago Mart Plaza River North and are happy to read you enjoyed your stay with us! We look forward to welcoming you back as our guest! More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Enhance your family vacation, corporate travel, or romantic getaway by staying at the Holiday Inn Chicago Mart Plaza River North. Located atop the Chicago Sun-Times building presenting the best views of the Windy City from a unique 15th floor atrium lobby, our full-service hotel welcomes you with 521 newly redesigned guestrooms and suites, stellar service, and premium amenities that are most comforting to both leisure and business travelers. Amenities includes complimentary Wi-Fi throughout guestrooms and lobby, LCD flat-screen TVs with cable, premium channel access, and Pay Per View movies, over sized work desk, heated indoor atrium pool, 24-hour fitness facility, complimentary business center, and Concierge services. Guests of the contemporary Mart Plaza will find themselves in the middle of downtown Chicago's bustling River North area offering the top restaurant and nightlife options, within walking distance of the Loop, the main business district, and Michigan Avenue, aka the "Magnificent Mile" where chic shops and restaurants abound. Walk across the fully enclosed pedway into the Merchandise Mart where you can ride a train to just about anywhere in the city, including attractions like Navy Pier and Millennium Park. Plan a visit to Chicago and let the Mart Plaza and our award-winning staff provide you with a memorable experience and lasting impression. The Holiday Inn Chicago Mart Plaza River North is located 3 miles from Chicago's McCormick Convention Center, 12 miles from Midway International Airport, and 18 miles from O'Hare International Airport. ... more   less 

Additional Information about Holiday Inn Chicago Mart Plaza River North

Address: 350 West Mart Center Drive, Chicago, IL 60654
Location: United States > Illinois > Chicago > Near North Side
Price Range: $106 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Chicago Mart Plaza River North 3.5*
Number of rooms: 521
Reservation Options:
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Also Known As:
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Chicago Holiday Inn
Hotel Style:
#77 Family Hotel in Chicago
#78 Romantic Hotel in Chicago
#80 Business Hotel in Chicago
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