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Holiday Inn Chicago Mart Plaza River North

#80 of 184 Hotels in Chicago
Certificate of Excellence
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1,798 Reviews from our TripAdvisor Community

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Showing 1,664: English reviews
Peoria
1 review
4 of 5 stars Reviewed yesterday NEW

They messed up our reservation for the 1st night we book a king suit with skyline view they gave us a twin bed with no cable TV. They didn't say hey we sorry we don't have your room ready or nothing. DId fix it the issue next morning. But overall it was great

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Helpful?
Thank AARONDORSEY10
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

We arrived at the hotel about 2 1/2 hours before the 3 o'clock check-in time. I had requested early check-in but they couldn't accommodate me. Being an IHG Gold member, I have usually been able to check in early at most Holiday Inn properties. Not here. Don't expect early check-in requests to be granted here. I even arrived on a... More 

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Thank DBrownMI
Las Vegas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The staff was very nice ,helpful and the views where breath taking. VERY CLEAN.We were all located in the same area of the hotel.Nice variety of eateries. We would definitely recommend this hotel to our friends and family.

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1 Thank dia306
Rockport, Maine
Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is centrally located downtown in the Chicago Sun Times building. It is close to most everything in downtown. In order to check in you must go to the 6th floor. The lobby on the first floor is poorly signed, so it is difficult to find where to go to go to the hotel. The hotel itself is good.... More 

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Thank Tnilinger
Pasadena, Texas
1 review
3 of 5 stars Reviewed 3 days ago NEW

Pool is absolutely filthy while we were staying there. You have that in your records. Tile around pool hazardous. I would like to hear back and see if any improvements have been made. Pool had black mold growing in it ant unhealthy filthy sides.

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Helpful?
Thank Brenda T
Baton Rouge, Louisiana
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel for 5 days while attending a conference. The hotel was very clean. The staff were all very helpful. They gave advice on places to eat, directions, best places to visit. They acknowledged us when we left and upon returning they always said "Welcome Back". I had one small problem. Somehow my room was charged room... More 

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Helpful?
Thank doneicisar
O'Fallon, Illinois
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

The hotel is very confusing. It is in an office building and you have to go to the 15th floor to find the front desk. Every time you left, you had to switch elevators. The internet connection was terrible - kept having to sign-in. The TV had a poor connection. There is not a fan in the bathroom, so we... More 

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Thank nbaim
Fort Worth, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We arrived at 11am and were able to check in right away. The front desk staff were friendly and courteous. The room was clean and comfortable. It had a great view of the river. We would definitely stay here again.

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Helpful?
Thank cmcleere
San Antonio, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

This was very ideal spot and convenient for our trip. The ease of being downtown to reach a lot of spots as well as reach the distances we needed to see the other attractions on our trip. Only thing that I can say bad is that bar had a limited beer selection as well as food menu for appetizers.

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Helpful?
Thank mikerosas
Kent, Ohio
Level Contributor
4 reviews
4 of 5 stars Reviewed 6 days ago NEW

The rooms were clean. The only down side was that the air was very noisy it literally sounded like someone slammed the door when it went off. Room service was food rooms are very pricey but due to concerts and events I would expect that. Not real close to stuff at least a mile walk

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Helpful?
Thank Stacey A
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enhance your family vacation, corporate travel, or romantic getaway by staying at the Holiday Inn Chicago Mart Plaza River North. Located atop the Chicago Sun-Times building presenting the best views of the Windy City from a unique 15th floor atrium lobby, our full-service hotel welcomes you with 521 newly redesigned guestrooms and suites, stellar service, and premium amenities that are most comforting to both leisure and business travelers. Amenities includes complimentary Wi-Fi throughout guestrooms and lobby, LCD flat-screen TVs with cable, premium channel access, and Pay Per View movies, over sized work desk, heated indoor atrium pool, 24-hour fitness facility, complimentary business center, and Concierge services. Guests of the contemporary Mart Plaza will find themselves in the middle of downtown Chicago's bustling River North area offering the top restaurant and nightlife options, within walking distance of the Loop, the main business district, and Michigan Avenue, aka the "Magnificent Mile" where chic shops and restaurants abound. Walk across the fully enclosed pedway into the Merchandise Mart where you can ride a train to just about anywhere in the city, including attractions like Navy Pier and Millennium Park. Plan a visit to Chicago and let the Mart Plaza and our award-winning staff provide you with a memorable experience and lasting impression. The Holiday Inn Chicago Mart Plaza River North is located 3 miles from Chicago's McCormick Convention Center, 12 miles from Midway International Airport, and 18 miles from O'Hare International Airport. ... more   less 

Additional Information about Holiday Inn Chicago Mart Plaza River North

Address: 350 West Mart Center Drive, Chicago, IL 60654
Location: United States > Illinois > Chicago > Near North Side
Price Range: $158 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Chicago Mart Plaza River North 3.5*
Number of rooms: 521
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, IHG, TripOnline SA, Hotwire, Expedia, Priceline, Travelocity, Odigeo and HotelTravel.com so you can book your Holiday Inn Chicago Mart Plaza River North reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Chicago Holiday Inn
Hotel Style:
#77 Family Hotel in Chicago
#78 Romantic Hotel in Chicago
#80 Business Hotel in Chicago
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