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Holiday Inn Chicago Mart Plaza River North

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#82 of 189 Hotels in Chicago
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1,921 Reviews from our TripAdvisor Community

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Showing 1,781: English reviews
Calgary
2 reviews
4 of 5 stars Reviewed yesterday NEW

Great location, a bit pricey... but excellent service, and I gratefully accepted a nice room upgrade also! A bit more direction on the elevators to the lobby would be helpful - but once there the service at the front desk and room service were both top notch.

Review collected in partnership with this hotel

Helpful?
Thank ricklH7024XW
Indianapolis, Indiana
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Thank you Concierge Terry Young for knowing Chicago so well. Great suggestions! Fabulous location and great budget. The nicest bar view ever. Parking so easy, just save that room key. Will surely go back to this hotel in the future.

Helpful?
Thank vjchambo
Dublin, Dublin, Ireland
Level Contributor
74 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is certainly in a central location in the downtown area of Chicago. A little confusing when you enter the building where the hotel is based as it’s lobby is on the 15th floor – the rooms are above this. Coming to the hotel for the first time – the signage in the lobby area was not very clear... More 

Helpful?
1 Thank Anthony G
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Our room on the 19th floor had a great view. Hotel seems well located for all we wanted. Good facilities including swimming pool. Good breakfast with plenty of choice. We enjoyed our stay and would come back.

Helpful?
Thank Malachy M
Kaarst, Germany
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

A conveniently located property. Average state of renovation. Staff could be more attentive. Bell boy was a long wait twice and the front desk was ever busy. On my stay value for money was not good. Conference in Chicago.

Review collected in partnership with this hotel

Helpful?
Thank hawk2500
Worcester, Massachusetts
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

You would not know that there was a hotel on the top floors of the Merchandise Mart unless you were specifically looking for it. The hotel starts on the 15th floor, but the elevators are quick. This is one of the nicest Holiday Inns that I have stayed at, and the views are spectacular. Nice bar area overlooking the river... More 

Review collected in partnership with this hotel

Helpful?
Thank jkapaimtek
Greater Sydney, Australia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Sitting atop one of the major newspaper's offices, reception is on the 15th floor. Located on the same floor are meeting and conference rooms, restaurants and the bar. The view from the bar towards the mouth of the Chicago River is excellent. This also affords a tempting glimpse of some of Chicago's skyline. Rooms are situated above the lobby floor,... More 

Review collected in partnership with this hotel

Helpful?
Thank andrewday2016
Baldwinsville, New York
1 review
4 of 5 stars Reviewed 1 week ago NEW

Overall our stay was pleasant. Staff is courteous and helpful. Our room with a view of the city was outstanding. The room and hotel was very clean. A special shout out to ? Marvin( the doorman) who was professional, pleasant and extremely helpful. Our son and daughter in law were married in the Wolf conference room. The wedding and reception... More 

Review collected in partnership with this hotel

Helpful?
Thank wlm0114
Chicago, Illinois
2 reviews
1 of 5 stars Reviewed 1 week ago NEW

My fiancé, now husband, called and booked a suite for my bridesmaids and I to get ready over a year before the wedding. I requested to get a room with a SE view of the city and river so my pictures would be great. We show up and are given a completely different room with a NW view. Apparently they... More 

Review collected in partnership with this hotel

Helpful?
Thank abbeyd2
Bennington, Vermont
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

A long walk from the front door, through a sparsely furnished looby, to the elevator. A ride to the 15th floor to the registration area, lounge and cyber cafe. A walk to farside to take another elevator to the guest floors. Once there things are more guest friendly. Room had adequately space w/ minimalist but attractive decor. Very clean. Only... More 

Review collected in partnership with this hotel

Helpful?
Thank AnnieM395232
ChicagoMartPlaza, Manager at Holiday Inn Chicago Mart Plaza River North, responded to this review

Dear Annie, While we agree the hotel lobby located on the 15th floor is a unique aspect to our hotel, you can agree the views it affords our guests are quite scenic! For guests that are new or not familiar with downtown Chicago, the hotel offers our Concierge services to assist with recommendations and reservations for popular downtown attractions and... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
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About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Enhance your family vacation, corporate travel, or romantic getaway by staying at the Holiday Inn Chicago Mart Plaza River North. Located atop the Chicago Sun-Times building presenting the best views of the Windy City from a unique 15th floor atrium lobby, our full-service hotel welcomes you with 521 newly redesigned guestrooms and suites, stellar service, and premium amenities that are most comforting to both leisure and business travelers. Amenities includes complimentary Wi-Fi throughout guestrooms and lobby, LCD flat-screen TVs with cable, premium channel access, and Pay Per View movies, over sized work desk, heated indoor atrium pool, 24-hour fitness facility, complimentary business center, and Concierge services. Guests of the contemporary Mart Plaza will find themselves in the middle of downtown Chicago's bustling River North area offering the top restaurant and nightlife options, within walking distance of the Loop, the main business district, and Michigan Avenue, aka the "Magnificent Mile" where chic shops and restaurants abound. Walk across the fully enclosed pedway into the Merchandise Mart where you can ride a train to just about anywhere in the city, including attractions like Navy Pier and Millennium Park. Plan a visit to Chicago and let the Mart Plaza and our award-winning staff provide you with a memorable experience and lasting impression. The Holiday Inn Chicago Mart Plaza River North is located 3 miles from Chicago's McCormick Convention Center, 12 miles from Midway International Airport, and 18 miles from O'Hare International Airport. ... more   less 

Additional Information about Holiday Inn Chicago Mart Plaza River North

Address: 350 West Mart Center Drive, Chicago, IL 60654
Location: United States > Illinois > Chicago > Near North Side
Price Range: $107 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Chicago Mart Plaza River North 3.5*
Number of rooms: 521
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Also Known As:
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Chicago Holiday Inn
Hotel Style:
#77 Family Hotel in Chicago
#78 Romantic Hotel in Chicago
#80 Business Hotel in Chicago
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