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Holiday Inn Chicago Mart Plaza River North

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#81 of 185 Hotels in Chicago
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1,863 Reviews from our TripAdvisor Community

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Showing 1,727: English reviews
Fort Worth
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed yesterday NEW

I am a Spire Elite with IHG hotels, and the first problem was they had no upgrade available. Really? For the highest level of member? The rooms are old, small, and the furniture is cheap. The best part of this hotel is the view, if you manage to get one. The view from the bar is great.

Helpful?
Thank FWtraveler1971
New York City, New York
1 review
5 of 5 stars Reviewed yesterday NEW

My mother and I only stood for one night and two days at this hotel and for one night she was very happy with the people and the beds! She became obsessed with the pillows and the tiny coffee machine :D We are looking forward to another stay.

Review collected in partnership with this hotel

Helpful?
Thank justicebrooklyn1
Saint Paul, Minnesota
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel was very nice and comfortable. We had plenty of room, the service was excellent and everyone was helpful and friendly. The only downside was the parking which was not attached to the hotel. We had to walk across the street in the rain to access the hotel. However the location to all the things we wanted to do... More 

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Helpful?
Thank 271aliciac
Danbury, Connecticut
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

Older hotel but rooms have been upgrade and also bathrooms. Not very sound proof as you hear rumble of trains and elevated train at night and guests in next rooms. We had a great view of city / however room a/c unit was very loud and cycled on and off too much as a/c unit wasn't upgraded Greaat loaction as... More 

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Thank JEFF s
Springfield, Missouri
Level Contributor
136 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This visit was just as pleasant as previous trips. The location is ideal if you want to be in the River North and Loop areas. The front door staff was gregarious and fun offering directions to the lobby (the lobby, BTY, is on the 15th floor). Check-in was quick and painless. I was impressed that the staff made an extra... More 

Helpful?
Thank trtzw
Brooklyn, New York
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Hotel has a great bar and lounge with nice view of city. Very nice staff and accommodations were very comfortable for a relatively modest price. Checking in was quick and efficient. Location is good and getting to restaurants and shopping or sightseeing was a short can ride or walking distance.

Review collected in partnership with this hotel

Helpful?
Thank Chris D
Chicago, Illinois
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

They have a wonderful pub on the 15th floor that has great views looking south and west on the river. Great service. Not easy to find, but worth it. It's across the street directly west of the Merchandise Mart and the lobby is on the 15th floor also.

Helpful?
Thank Marsha T
arbroath
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We used the Holiday Inn for this trip for the location. On arrival the exterior of the building and location looked like a good choice, however internally did not match the outside. Our room was tired and dated looking . There was a musty smell in the room and no way of opening windows to let fresh air in. The... More 

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Helpful?
1 Thank tommy900
Minneapolis, Minnesota
1 review
5 of 5 stars Reviewed 1 week ago NEW

We had a nice stay with older children. The room was clean and very quiet, staff friendly and helpful. Location is good with pretty views and is close to the Brown Line. Pool and workout room were both well maintained. Drawbacks were no fridge in rooms with no breakfast provided, and food tends to be expensive. I would stay again... More 

Review collected in partnership with this hotel

Helpful?
Thank rkr767
New York, NY
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

I normally don't stay at Holiday Inns but I did this time for the sake of convenience. The location was good but everything else was lackluster. I couldn't get my wireless to work and I asked 3 times to get a hard wire (which they said they would provide free of charge) and never got it. The hotel hallways were... More 

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Thank pmcalong
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Enhance your family vacation, corporate travel, or romantic getaway by staying at the Holiday Inn Chicago Mart Plaza River North. Located atop the Chicago Sun-Times building presenting the best views of the Windy City from a unique 15th floor atrium lobby, our full-service hotel welcomes you with 521 newly redesigned guestrooms and suites, stellar service, and premium amenities that are most comforting to both leisure and business travelers. Amenities includes complimentary Wi-Fi throughout guestrooms and lobby, LCD flat-screen TVs with cable, premium channel access, and Pay Per View movies, over sized work desk, heated indoor atrium pool, 24-hour fitness facility, complimentary business center, and Concierge services. Guests of the contemporary Mart Plaza will find themselves in the middle of downtown Chicago's bustling River North area offering the top restaurant and nightlife options, within walking distance of the Loop, the main business district, and Michigan Avenue, aka the "Magnificent Mile" where chic shops and restaurants abound. Walk across the fully enclosed pedway into the Merchandise Mart where you can ride a train to just about anywhere in the city, including attractions like Navy Pier and Millennium Park. Plan a visit to Chicago and let the Mart Plaza and our award-winning staff provide you with a memorable experience and lasting impression. The Holiday Inn Chicago Mart Plaza River North is located 3 miles from Chicago's McCormick Convention Center, 12 miles from Midway International Airport, and 18 miles from O'Hare International Airport. ... more   less 

Additional Information about Holiday Inn Chicago Mart Plaza River North

Address: 350 West Mart Center Drive, Chicago, IL 60654
Location: United States > Illinois > Chicago > Near North Side
Price Range: $134 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Chicago Mart Plaza River North 3.5*
Number of rooms: 521
Reservation Options:
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Also Known As:
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Chicago Holiday Inn
Hotel Style:
#77 Family Hotel in Chicago
#78 Romantic Hotel in Chicago
#80 Business Hotel in Chicago
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