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Embassy Suites by Hilton Chicago Downtown

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#87 of 185 Hotels in Chicago
Certificate of Excellence
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Embassy Suites by Hilton Chicago Downtown
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2,177 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Chicago Downtown
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Showing 2,115: English reviews
Davenport, Iowa
Reviewed 2 weeks ago

Love this hotel. It is in a convenient spot for exploring Chicago. Free breakfast and manager's reception is excellent. Staff is very friendly and helpful with any questions you might have. Very nice facility.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank quietmania
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you so much for leaving such an outstanding review! It sounds like we’ve done our job in achieving a top-rated experience during your visit to Chicago. We hope to see you again soon!

Jackson, Michigan
Reviewed 2 weeks ago

A convenient, centrally located option to expensive alternatives in Chicago. Breakfast buffet very busy at times, but has very good dining options. Rooms basic, but clean and comfortable. Staff very helpful. Good place to stay.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank John M
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you for leaving such an excellent review. I’m glad that our staff was able to provide you with a memorable experience and top of the line service. We look forward to welcoming you back during your next visit to Chicago!

Phoenix, Arizona
Reviewed 2 weeks ago

One night was enough. My family booked 3 rooms at the hotel. Only one room was ready at 4 pm. We had to wait for the other rooms to ready sometime after 4:30 pm. The rooms requested were not available due to the fact that they were still being cleaned. We could live with that but the front desk staff...

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Helpful?
Thank Mike N
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you for sharing this feedback with us. I am sorry to hear that your stay was less than you expected. I’d like you to know that the comments we receive from our guests are taken very seriously, and we appreciate you bringing this concern to our attention. No matter how busy our hotel gets, our team is always...

Holland, Michigan
Reviewed 2 weeks ago

Excellent location for some nights in the windy city. We arrived mid morning with a sick kiddo in tow. All she wanted to do was take a nap. Don (pretty sure that was his name) took control and called housekeeping to put a rush on our room which enabled us to get in over 2 hours early. We were on...

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Helpful?
Thank Dyan M
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you for your thorough review - we couldn’t be happier to receive such positive feedback! It sounds like our hotel was able to provide everything you needed and so much more. We hope that it’s not too long before we have the pleasure of welcoming you back for another rewarding stay!

Nashville
Reviewed 2 weeks ago

Our family visited the Embassy Suites over Christmas break. Typically our family enjoys the Embassy brand due to its spacious suites, breakfast and managers reception. The rate was good as most hotels in Downtown are very affordable this time of year, however, everyone else must have thought the same thing because it was PACKED! Breakfast was a madhouse, although the...

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Helpful?
Thank poston
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you for leaving a review of your recent stay with us. I do regret to hear about the heavy traffic you faced during our breakfast and Manager’s Reception and realize how frustrating the crowds can be for our guests. The holiday season is an extremely busy time for us, and all of our staff pitches in whenever possible...

Wheaton, Illinois, United States
Reviewed 2 weeks ago

My family and I stayed here for a night (a "staycation") the other day. I hadn't been to this property before, but my wife had and she said it was really nice as she had stayed at this property a month ago. I'd have to agree -the facilities are really nice, the decor is pretty classy, the rooms were spacious...

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Helpful?
Thank Joe F
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you so much for providing this feedback. I deeply regret to hear about the billing issue you experienced. Please know that it is never our intention to improperly charge our guests – no matter how little the charge may be. I am actively working with our staff to ensure that this situation does not occur again, and will...

Port Huron, United States
Reviewed 2 weeks ago

Had a great time at this hotel - rooms are great and roomy - microwave - coffee - frig is nice to have. Beds were great. Free FULL breakfast and evening reception with free drinks and some snacks - is a nice perk. Close to everything you need downtown.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Julie M
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you for leaving such a wonderful review! It is always our pleasure to provide all of our guests with exceptional service, comfortable accommodations, and great amenities. We hope it’s not too long before we have the pleasure of welcoming you back!

Tampa, Florida
Reviewed 2 weeks ago

We're originally from Chicago so when we return, we look for something in this area because of the great location. It's pretty easy to get anywhere from here. The only thing you have to watch out for is trying to maneuver on State Street but thank goodness for the parking garage. Valet is completely worth it! Especially during Chicago's frigid...

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Helpful?
Thank FunMomO
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you so much for your rave review! We’re delighted to hear that you enjoyed everything about your stay, and that you appreciated the special touches we’ve added to our breakfast and Manager’s Reception. We’re always looking for unique ways to enhance our guests' experience, and are so happy to hear such positive feedback! I do apologize for the...

Solon, OH
Reviewed 2 weeks ago

We stayed in a suite with two double beds and the sofa bed with two adults and mid 20 age children. Room was nice. Breakfast is extensive with lots of choices but can get very crowded after 8:15 am. Managers reception was crowded with lines for both drinks and snacks ( nothing so great - cold pasta and stale chips)....

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Helpful?
Thank WendySolon_OH
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you for your review – your feedback is appreciated and I’m happy to hear that overall you had a great stay with us during the holiday season. The holidays are a very busy time for us and we often get heavier traffic than usual at our breakfast and Manager’s Reception. We’re always making improvements so each guest’s experience...

chicago IL
Reviewed 2 weeks ago

We spent two nights at the Embassy. It's in a great location for visiting the city. This was part of our annual after Christmas "stay cation". We chose the Embassy for its location and accommodations. I agree that the beds are smallish, but our suite easily slept three adults and three kids (age 2, 6, and 8), The kids slept...

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Helpful?
Thank pog23
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you so much for your thorough review – your feedback is much appreciated. I’m glad to hear that our hotel satisfied all of your family’s needs during your “stay-cation” – it sounds like we were the perfect fit! I do regret to hear of the unexpected traffic you faced during our Manager’s Reception – it’s a favorite of...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Embassy Suites by Hilton Chicago Downtown

Address: 600 North State Street, Chicago, IL 60654-3853
Location: United States > Illinois > Chicago > Near North Side
Price Range: $111 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago Downtown 3.5*
Number of rooms: 358
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com and Priceline so you can book your Embassy Suites by Hilton Chicago Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Downtown Chicago Hotel
Embassy Suites Chicago
Chicago Embassy Suites
Hotel Style:
#50 Business Hotel in Chicago
#57 Family Hotel in Chicago
#66 Romantic Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Chicago Downtown staff and other travelers.
17 questions
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Questions? Get answers from Embassy Suites by Hilton Chicago Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“get a high floor to avoid the noise at the base of the atrium.”
 of 5 bubbles WinamacBoiler, 1 week ago | Read review
“Get a room away from the elevators”
 of 5 bubbles Y874UUmiken, 2 weeks ago | Read review
“Higher floor to help with street noise”
 of 5 bubbles 903dyanm, 2 weeks ago | Read review
“ask for a room that isn't directly facing the courtyard, if possible (for noise purposes)”
 of 5 bubbles joef476, 2 weeks ago | Read review
“Corner rooms have nice views.”
 of 5 bubbles FunMomO, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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