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Embassy Suites by Hilton Chicago Downtown

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#83 of 185 Hotels in Chicago
Certificate of Excellence
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2,038 Reviews from our TripAdvisor Community

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Showing 1,981: English reviews
eagan, United States
2 of 5 stars Reviewed yesterday NEW

The breakfast food was below average, front desk not friendly and unhelpful, and our door left unlocked/open all day. Business area had no paper in the printer and had to ask three times for paper. Very Disappointed in Service, and Quality. Don't plan to visit again.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Annette S
2 of 5 stars Reviewed yesterday NEW

Internet service is non-existent to absolutely horrible. There is no option to pay for "premium" internet. The hotel is in a good location for Chicago, but the downtown area is extremely loud and suffers from constant annoyances like ambulances, fire trucks, police cars. Don't expect to sleep like a baby at this hotel. Their solution is to provide guests ear... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank williambO9238RT
Clinton Township, Michigan, Usa
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Clean room and spacious. It's not the W Lakeshore Hotel but it was conveniently located near lots of restaurants and bars. Great for enjoying hood food and drinks. Michigan Ave. is just a few blocks away.

Helpful?
Thank Chantell N
Mesa, Arizona
Level Contributor
10 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Our last night in Illinois was on this bed. Even with the loud/busy streets, we still got the best sleep here than at all the other hotels. (Maybe it was the comfortable king bed- left her at the dorms) The breakfast in the morning was delicious(plenty of choices), but the staff wasn't as friendly as Oklahoma City or Louisville. We... More 

Helpful?
Thank c c
azgrl
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great location! Friendly staff, good breakfast and a happy hour. My only complaint is the wifi here is the worst I've had in a very very long time and I didn't get some of the channels on tv. I called on both and nobody seemed interested in helping with that. Aside from that great location to go out and do... More 

Helpful?
Thank azgrl
Davenport, Iowa
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We like Embassy Suites because it gives us more room for kids. I think overall the Embassy Suites hotels are really aging. However I thought this was a pretty nice one. The breakfast was above average, but not as good as they once were. We were just here for 1 night, but I would consider staying again.

Helpful?
Thank Brad940
United States
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

First off the staff was wonderful.. from the front desk, to the breakfast staff to the housekeeping staff and everyone in between. The location on state street was a very good spot for us to reach the Big Bus and travel to multiple locations. Some places were within walking distance and others were a short taxi, lyft or uber ride... More 

Helpful?
Thank 2greene
Northville, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel is in a great location for taking in the sights of Chicago. Everyone at the hotel was very helpful. There was an abundance of shopping, food, attractions nearby to suit all our needs. It was my Mother's first trip to Chicago and she loved it!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Deborah D
Cocoa, Florida
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Went with hubby for work for a trade show. Bus stopped within one block of hotel. Tons of places to eat within walking distance. Maybe two blocks from Magnificent Mile. Free cooked breakfast, and reception snacks and wine or beer in evening on weekdays. Think most ES do that.

Helpful?
Thank aimeer209
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Wonderful hotel visited for three nights in August. Highly recommend. Happy hour with snacks is a nice touch! Clean rooms. Friendly staff. Lovely decor. Nice rooms. Had a probably with our ac in our room and it was fixed quick by the hotel engineers. We will be back!

Helpful?
Thank ryan r
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Thank you for taking your time to comment on your recent stay. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Chicago Downtown

Address: 600 North State Street, Chicago, IL 60654-3853
Location: United States > Illinois > Chicago > Near North Side
Price Range: $145 - $616 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago Downtown 3.5*
Number of rooms: 358
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Priceline, Expedia, Hotwire, Hotels.com, Odigeo and getaroom.com so you can book your Embassy Suites by Hilton Chicago Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Downtown Chicago Hotel
Embassy Suites Chicago
Chicago Embassy Suites
Hotel Style:
#50 Business Hotel in Chicago
#57 Family Hotel in Chicago
#66 Romantic Hotel in Chicago
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