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Embassy Suites by Hilton Chicago Downtown

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600 North State Street, Chicago, IL 60654
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Embassy Suites by Hilton Chicago Downtown
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1,742 Reviews from our TripAdvisor Community

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Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a nice hotel. The rooms are nicely appointed and clean. It is a great location with lots of restaurants and easy access to the L. I would recommend it to anyone traveling to Chicago. This may seem like a strange point, but nice elevators, and good timing. I was on the 11th floor, and never had to wait... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kevin O
Macungie, United States
4 of 5 stars Reviewed 2 days ago NEW

This was an extremely great hotel as far as location. Décor was beautiful, it was clean and the staff were gracious. Really nice pool and spa, nicest I've seen in a while. Awesome restaurants all around.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Nicole D
Princeton, IL
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

As a Hilton Honors Club Member, I prefer to stay at Hilton properties when I travel for business. I enjoy the perks of earning Hilton points to redeem later for family trips. This particular hotel has been refurbished in the past couple of years and it is much improved, but the street noise is still a problem in the evenings... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Thomas J
Romeo, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

A very nice hotel with a very good complimentary breakfast that would have cost at least $35 per person at any other hotel or restaurant. The evening reception included complimentary beer, wine and coctails. The hotel is well located and the staff is very friendly and helpful. I would stay again.

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank David M
Chicago, Illinois
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Friendly staff, free hot breakfast, free happy two hours! Indoor pool was well maintained and adequate workout facilities. Very comfortable rooms .we had a king bed suite with a frig and microwave.The room was very clean also.

Helpful?
Thank Doug C
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Thank you for letting us know how much you enjoyed your stay with us.. It is always our pleasure to provide all of our guests with exceptional service, comfortable accommodations and great amenities. Sincerely, More 

Houston, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Wonderful hotel! Excellent service,food,etc..... We were in this hotel 4 nights and everything was great! We loved the room in general, very clean, big & very comfortable. Front desk guys are very nice and helpful, we arrived very early, then we asked if they can keep our suit cases till check in time, but they said that our room was... More 

Helpful?
Thank Lourdes B
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Thank you so much for providing us with such a great feedback....Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We will be looking forward to seeing you with us again... Sincerely, More 

Maryland
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the nicest Embassy Suites in which I've ever stayed. It's open, airy and very clean. The room was standard but comfortable. No view, as we were in the back of the hotel, but it was quiet. (Some reviewers have mentioned street noise and I thought it very creative that bedside earplugs were provided, along with an explanation of... More 

Helpful?
Thank Girasole S
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Thank you so much for providing us with such a great feedback. I am so happy that we were able to offer you a memorable experience and top of the line service. I hope it's not too long before we have the pleasure of welcoming you back to our hotel!!! Sincerely, More 

Cape Coral, Florida
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the nicest hotels in downtown Chicago. Lobby and dining areas are large, airy and well appointed. My room was fantastic - very large, clean, modern and had great city views. Elevators were extremely fast which is always a plus. Cook to order breakfast can be a little slow, but the quality of the food was excellent.

Helpful?
Thank Bill L
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Thank you for taking the time to review your recent stay with us! We are glad to see you enjoyed most aspects of your stay with us! We hope to see you once again in the near future. Best, More 

Indianapolis, Indiana
Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We've stayed at the Embassy Suites Downtown on a number of occasions and keep returning. It's an excellent location, they offer great packages that include parking, and the suites are very comfortable. A wonderful breakfast buffet and evening cocktail hour are included with your stay, and all of that makes it a hard deal to beat! The only slightly negative... More 

Helpful?
Thank Conni W
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Thank you so much for providing us with such a great feedback....Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We will be looking forward to seeing you with us again... Sincerely, More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Do not believe whatever the customer service line says parking is not free But once you do get to the hotel great customer service all the time available for you nice clean rooms and bathrooms we requested for a king-size nonsuite but we got upgraded to king-size suite for free it was just a great experience this is the only... More 

Helpful?
Thank Sukhdeep singh B
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Thank you for letting us know how much you enjoyed your stay with us... It is always our pleasure to provide all of our guests with exceptional service, comfortable accommodations and great amenities. Sincerely, More 

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