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Embassy Suites by Hilton Chicago Downtown

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#85 of 185 Hotels in Chicago
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Embassy Suites by Hilton Chicago Downtown
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2,140 Reviews from our TripAdvisor Community

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Showing 2,078: English reviews
iron Mountain Michigan, United States
Reviewed yesterday NEW

The location is perfect for shopping and availability of restaurants and quick foods. The rooms are large and the morning breakfast is just what is needed to start the day. The managers reception is helpful to relax and wind down for the evening ahead. The staff is professional and helpful. I will return.

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Helpful?
Thank 403garyv
Valparaiso, Indiana
Reviewed 2 days ago NEW

My wife was attending a medical meeting; I got to be the spouse. I took myself to lunch, did walking tours, worked out in the exercise room, took long showers, napped, and in the evenings after the meetings were over walked to great restaurants, night clubs, symphony, and opera. Great location. I didn't go back to my car until it...

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Helpful?
Thank Mleland
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you for sharing such a fantastic review! It sounds like you had the ultimate cultural experience, and I'm happy to hear you took advantage of all of the great activities nearby. Cheers to you for turning a trip for a medical conference into a relaxing, fun adventure! We hope to see you again soon! Best,

Ann Arbor, Michigan
Reviewed 2 days ago NEW

Embassy Suites on N. State in Chicago is a great hotel at a good price and very well positions to enjoy all that this city has to offer. After driving in to the City the walking shoes were out and we were into our room and out to shop in a very short 20 minutes. Quiet, clean and gracious is...

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Helpful?
Thank Barb M
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you for your outstanding review! I'm delighted to hear how well we accommodated your needs and that you got to explore the downtown area. We hope that our ideal location and exceptional service will bring you back time and time again! Best,

Reviewed 2 days ago NEW

Brad and Melanie did lots of shopping due to the excellent hotel location. Restaurants and bars were also conveniently located within walking distance! I had been out of the country for 6 months so meeting my girl at such a nice location made our reunion that much more special!

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Helpful?
Thank O2583IGbrads
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, We're so happy to hear that we contributed to making your reunion such a memorable experience! We feel honored to be your choice of hotel for your special trip, and are so glad that you enjoyed every aspect of your stay. We hope to see you during your next visit to the city! Best,

Mequon, Wisconsin
Reviewed 4 days ago NEW

Great staff, good room. Room was quiet, so sleeping was easy. Fantastic restaurant attached to the hotel and the breakfast buffet was very good. This hotel met all my high standards. I would definitely stay there again.

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Helpful?
Thank dancpa6451
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings! Thank you for your pleasant review! It's extremely important to us to meet the high expectations of our guests, and we're so glad to hear that we met all of yours. I'm glad that you enjoyed dining at Osteria Via Stato as well - it's a favorite of guests a locals alike. We hope to see you again soon!...

Reviewed 5 days ago NEW

First time at the downtown location of Embassy Suites. For several years I had stayed at the Lakefront location closer to Navy Pier but it was booked this time around. The location of the hotel was very convenient to all of the shopping, dining, and public transit that we were looking for. Great made to order breakfast and reception as...

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Helpful?
Thank Greg H
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings! Thank you for your wonderful review! I'm so glad to hear that we met your expectations of the Embassy Suites brand and that you got to enjoy so many of our amenities. We hope that you've found our central location and exceptional service to be reason to choose our property again during your next visit. Best,

Peekskill, New York
Reviewed 1 week ago NEW

We stayed here over Thanksgiving 2016 and were more than satisfied with the suite and pleased with how friendly and helpful the front desk staff was. The complimentary breakfast offered lots of food choices and generous quantities. This is very convenient to shopping, great restaurants and public transportation - didn't need a car at all. We'd pick this hotel again.

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Helpful?
Thank Mary Pat D
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings! We're so glad to hear that you enjoyed your stay with us. It sounds like you got to take advantage of all of the benefits our property has to offer! It is always our pleasure to provide all of our guests with exceptional service, comfortable accommodations, and great amenities. We are looking forward to welcoming you back again soon!

Central Florida, Florida
Reviewed 1 week ago

This room fit our needs for a few days in Chicago. We did arrive to the hotel early but we were unable to check in early. The front desk staff was not very friendly and didn't seem to b happy with their jobs. The morning breakfast was good but a few items were cold. The inlet bar was also hot....

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Helpful?
Thank dancingdivamom74
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings, Thank you for sharing your experience with us. I'm extremely sorry to hear that not all of our staff made a positive impression on your stay. We know our guests deserve the absolute best, so I appreciate you sharing this feedback so we can improve the quality of service we provide. We hope to welcome you back in the...

Reviewed 1 week ago

Great family hotel! They cared so well for my elderly mother (especially Dinah Adibu) who needed extra directions to the self parking, some "L" trains or restaurants, and made is fun for our teens with the variety of breakfast and appetizer choices, the pool and great workout facility. We were in walking distance of everything we needed. The Whole Foods...

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Helpful?
Thank Lorinda D
Don S, Front Office Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Greetings! Thank you for sharing such a wonderful review! I'm so glad to hear that your family enjoyed their stay and that you received such exceptional service from our staff. I will be sure to pass along your positive feedback to Dinah - she'll be more than happy to hear it! We look forward to welcoming you back again soon...

Reviewed 1 week ago via mobile

The room was reasonably priced at $129.00 for the American Girl package. It's an extra $30 per kid for the AG package stuff. What they get is SOoooo cute. A bed, blanket, pillow and a bag full of snacks. My gripe is with the parking and the food. It cost 59.00 to park the car overnight. How can they justify...

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Helpful?
Thank Karen S
Don S, Manager at Embassy Suites by Hilton Chicago Downtown, responded to this review

Thank you for your detailed review! Unfortunately, parking in Downtown Chicago is very limited and the price comes with it. . I'm glad to see we met your expectations in some areas and that your stay did have some memorable moments.. We hope to welcome you once again in the not too distant future. Sincerely,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Embassy Suites by Hilton Chicago Downtown

Address: 600 North State Street, Chicago, IL 60654-3853
Location: United States > Illinois > Chicago > Near North Side
Price Range: $111 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago Downtown 3.5*
Number of rooms: 358
Reservation Options:
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Also Known As:
Downtown Chicago Hotel
Embassy Suites Chicago
Chicago Embassy Suites
Hotel Style:
#50 Business Hotel in Chicago
#57 Family Hotel in Chicago
#66 Romantic Hotel in Chicago
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Chicago Downtown staff and other travelers.
17 questions
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Questions? Get answers from Embassy Suites by Hilton Chicago Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“higher up away from atrium and traffic”
 of 5 bubbles , 1 week ago | Read review
“Check in on line and you can choose your room”
 of 5 bubbles Frequentflyer666, 1 week ago | Read review
“Might be quieter higher up.”
 of 5 bubbles KQMB, 4 weeks ago | Read review
“Higher floor has less street noise”
 of 5 bubbles victoriap629, Nov 3, 2016 | Read review
“I don't know if any rooms other than the corner rooms would provide an acceptable noise level”
 of 5 bubbles DonnaM372, Nov 1, 2016 | Read review
5 of 5
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