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The Congress Plaza Hotel and Convention Center

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The Congress Plaza Hotel and Convention Center
The Congress Plaza Hotel and Convention Center
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2,381 Reviews from our TripAdvisor Community

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Showing 2,012: English reviews
Sydney, Australia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Booked a double got huge room clean neat tidy could sleep 2 couples easy a friend turn Ed up and crashed the night helped the bill a bit would I stay there again yes if your flying in get the train it's 2 bucks would I stay there again yes pde sydney aust

Helpful?
Thank Paul D
Kansas City, Kansas
Level Contributor
4 reviews
4 of 5 stars Reviewed yesterday NEW

The Congress is an older and reasonably priced hotel in a fantastic location. The staff were very helpful. We started with an inside room without a view and were able to switch to a front room with a really beautiful view of the lake and Grant Park. Located right on Michigan Avenue, the Congress is right in the middle of... More 

Helpful?
Thank jjjrep
Boston
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Dont let their web fool you. The rooms here may have been redone but the halls, common areas are terribly abused. Banged and dented. Lumps in the floor. The AC did not work in my room- they left a fan. Food is terrible. Health club- half the machines did not work. Food for conference was 15 minutes late.

Helpful?
Thank AVagabondMan

Travelers are raving about these Chicago hotels

Drogheda
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

I stayed here recently for two nights and was not disappointed. The hotel was in a good location opposite the lakeshore and was only a short walk to Navy Pier and The Loop. The room was excellent and was most suited to my needs. I particularly liked the breakfast facility with a choice of a-la-carte or buffet. I found most... More 

Helpful?
Thank Fergus L
Sydney, Australia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I travelled as part of a larger group and this was the worst hotel during our time in the USA. The hotel itself is quite historical and would have been beautiful in its day, but not anymore. The foyer is quite grand but that's where it ends. The halls on the floors above are dingy. We were on the 12th... More 

Helpful?
Thank Amanda L
Mesa AZ
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This is the most perfectly perfunctory hotel on earth. If someone would invest in this old, worn out property it could be a palace. RIGHT on Michigan Avenue! SO close to McCormick Place and central to everything in the Loop. Sadly, this is so sadly in need of a makeover there is no helping it. I will say it was... More 

Helpful?
Thank AZspitfire
Fort Wayne, Indiana, United States
Level Contributor
293 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

It was a beautiful hotel and you could tell it was built over 100+ years ago. The room had very large windows facing the park and high ceilings. The shower had a shower curtain, but it was clean. The wash cloth had a couple of long dangling black hairs on it so I immediately put it in the cleaning ladies... More 

Helpful?
Thank KkFiff
Philadelphia, Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

1. The rooms are extremely outdated. 2. Our bathroom sink leaked. 3. There was some mildew on the right side of the A/C unit and in the bathroom. 4. The lobby is nice, but the rest needs help. 5. The housekeeper wasn't always around either

Helpful?
Thank Carrollj
Grand Rapids, MI
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

There's a reason that The Congress Hotel had rooms available .... a very tired property. The location could hardly be any better, the condition of the hotel was pretty bad. Given downtown Chicago hotel rates, there's a lot I'll put up with to save $200.00 / night and I put up with that at The Congress. The check-in was uneventful,... More 

Helpful?
Thank Ikeingr
1 review
2 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel. Is old, but clean and has character. The internet is deplorable. The bar staff rude, ignores customers and expensive. I ate an appetizer. It was burnt, tasted terrible, no one checked back with me about the food and they offered no discount or refund for the item.

Helpful?
Thank Karen B
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Step inside and experience an extraordinary piece of living history during your next visit to downtown Chicago at the Congress Plaza Hotel. This "Landmark of Chicago Hospitality" has delighted business and leisure travelers for over a century. Guests at the Congress Plaza Hotel can explore art institute, millenium park, buckingham fountain, magnificent mile,museum campus all with in walking distance just by stepping outside our front doors. Situated adjacent to Grant Park, our 14-story property is located along Michigan Avenue, providing unlimited access to the city's finest retail stores, the bustling business district and Chicago attractions. ... more   less 

Additional Information about The Congress Plaza Hotel and Convention Center

Address: 520 South Michigan Avenue, Chicago, IL 60605-1602
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $100 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Congress Plaza Hotel and Convention Center 3*
Number of rooms: 851
Reservation Options:
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Also Known As:
Congress Plaza Chicago
Hotel Congress Plaza
Congress Hotel Chicago
Congress Plaza Hotel Chicago
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