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The Congress Plaza Hotel and Convention Center

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The Congress Plaza Hotel and Convention Center
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2,233 Reviews from our TripAdvisor Community

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Showing 1,897: English reviews
Appleton, Wisconsin
Level Contributor
11 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We just stayed at this hotel July 23rd. Hotel is in a convenient location. There are always cabs out front if you need a ride somewhere. However it is walking distance to Shedd Aquarium, Soldier Field, or walking along the shore. This hotel is on the opposite end as the Michigan Ave shops. There are still plenty of restaurants and... More 

Helpful?
Thank BoozenVacay
Sunshine Coast, Australia
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

This grand old hotel offers an amazing location in downtown Chicago at a very cheap price. It's right on Michigan Ave opposite Grant Park just down from the Art Institute. You can walk to many of the key attractions. The rooms may be dated but they are very spacious. The downstairs lobby is gorgeous & the lifts are magnificent architectural... More 

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Thank cwalker71
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at this hotel for the weekend. It is definitely an older hotel but that is what makes this place awesome! Anyone can stay at the same old Marriott....If you want something special stay here. From the amazing views of the lake to the attention to details from the staff this is our favorite hotel in Chicago. It is... More 

Helpful?
Thank monte316
Lexington, Kentucky
1 review
2 of 5 stars Reviewed 2 days ago NEW

We stayed at the Congress Plaza for an event. This was by far the worst hotel I have ever stayed in. The hotel had great potential with all of its history, but you could tell it wasn't taken care of well- ex. if there was a dent in a door, they just painted over instead of filling or fixing. We... More 

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Thank travelpage2016

Travelers are raving about these Chicago hotels

Fairfax, Virginia, USA
Level Contributor
122 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a very old hotel on South Michigan Avenue. The room size was huge with two double bed. The toilet amenities were good. However we got the interior room facing the city instead of Lake Michigan. The room was bit noisy because the CTA trains passed out of our window. The AC could not be controlled very well hence... More 

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Thank Yusuf M
County Wexford, Ireland
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Loved the Congress Plaza. Its a slightly smaller room and bathroom but perfectly clean and safe. The location is brilliant. We did a lot of walking around Chicago during our stay. The hotel was 30mins from Chinatown and about 10-15mins walk from the city centre. It has Grant Park, the Amphitheatre and the Bean practically across the street. The Aquarium... More 

Helpful?
Thank samr1319
1 review
3 of 5 stars Reviewed 3 days ago NEW

The wifi did not work and the fitness center was a disaster, with broken cables on the weight machine and one of the treadmills broke with someone was running on it in front of me. The window view was of the interior of the building and the mattress was thin and on a wooden platform. The carpet was new and... More 

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Thank David L
Ohio
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

As other reviews have gone, you either really like this place or you really hate this place. Maybe it depends on the room or view you get. I really liked this place. It's not the Hyatt or the Hilton, this is a older hotel with non-traditional rooms, but for the location you can't beat the value, and after spending 3... More 

Helpful?
Thank swojtasek
1 review
3 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed 8/28-8/30 with wife and two boys via Groupon deal. Lobby, door man, staff were great. Hallway, doors, walls are all old and worn with chips, cracks, peeling wallpaper. Room was musty smelling like an old shoe but it was bearable. Best part of room 1238 was its size with two full beds facing each other. Bed was firm and... More 

Helpful?
Thank Scott J
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for choosing The Congress Plaza Hotel, we appreciate your feedback and look forward to hosting you for a future stay! More 

Milwaukee, WI
Level Contributor
40 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I'd stay here only if you get a great deal. It's a huge old hotel. The TV in my room didn't work so great. My room smelled a bit musty, but it was clean. On the plus side, a very large room. The Hilton nearby is better choice.

Helpful?
Thank Rickpw
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for your feedback, we sincerely apologize for the inconveniences encountered during your stay at The Congress Plaza Hotel, we look forward to the opportunity to host you for a future stay! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Step inside and experience an extraordinary piece of living history during your next visit to downtown Chicago at the Congress Plaza Hotel. This "Landmark of Chicago Hospitality" has delighted business and leisure travelers for over a century. Guests at the Congress Plaza Hotel can explore art institute, millenium park, buckingham fountain, magnificent mile,museum campus all with in walking distance just by stepping outside our front doors. Situated adjacent to Grant Park, our 14-story property is located along Michigan Avenue, providing unlimited access to the city's finest retail stores, the bustling business district and Chicago attractions. ... more   less 

Additional Information about The Congress Plaza Hotel and Convention Center

Address: 520 South Michigan Avenue, Chicago, IL 60605
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $133 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Congress Plaza Hotel and Convention Center 3*
Number of rooms: 851
Reservation Options:
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Also Known As:
Congress Plaza Chicago
Hotel Congress Plaza
Congress Hotel Chicago
Congress Plaza Hotel Chicago
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