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The Congress Plaza Hotel and Convention Center

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The Congress Plaza Hotel and Convention Center
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2,314 Reviews from our TripAdvisor Community

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Showing 1,958: English reviews
Washington DC
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

First things first: reviewers are correct when they say that this hotel is a bit dated. Navigating the two towers isn't intuitive and the hotel would benefit from remodeling. However, it's hard to match the combination of location, price, and overall quality. I was traveling with two friends and we used the hotel as a base for sightseeing while we... More 

Helpful?
Thank DCcollegekid
Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We took a lake view room facing buckingham fountain and the lake. Room was clean and nicely equipped. close to everything ! Good price for a nice room downtown. We parked a couple blocks away for 24 hours for the same price congress charges for the stay.

Helpful?
Thank woodenfloors
Joliet, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

The room I stayed n was gorgeous. It over looked and the lake and the city, had beautiful views. The room had been recently updated, the halls could use some work. The staff was friendly. I loved it and would definitely go back

Helpful?
Thank JANABARD
Toronto, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

The hotel is historic and it shows. The lobby was impressive but walking the hallways was always a little creepy, like something out of The Shinning. A few floors looked deserted and might be under renovation. I stayed in a room on the 4th floor eye level with the L train which seemed to pass by every 5 mins with... More 

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Thank twenty3footsteps
Hinckley, Minnesota
Level Contributor
6 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

My wife and I went to Chicago in July to run a half marathon and spend a long weekend. We wanted a hotel that was reasonably priced and where we could park the car when we arrived and not get back in it until we left. With the help of our smart phones we were able to find coffee and... More 

Helpful?
Thank strixmania
Chicago, Illinois, United States
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is not my first choice for hotels in Chicago for the accommodations. It is however very conveniently located to major attractions along Michigan Ave and culture activities. The hotel is historic so there is a lot of beauty and charm throughout but it is in dire need of updating. If you are a history buff or ghost enthusiast, this... More 

Helpful?
Thank KertrinaJ
2 reviews
1 of 5 stars Reviewed yesterday NEW via mobile

This hotel is extremely old. Which could be cool if they kept up with it or renovated the rooms. But everything is so old and they don't mind it looking that way. Hallways and wallpaper are falling apart and everything. But I could get past that if I could at least get a good nights sleep. But they can't even... More 

Helpful?
Thank Samantha W

Travelers are raving about these Chicago hotels

Toronto
Level Contributor
13 reviews
7 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

We got what we paid for: a simple, clean hotel room. The front desk staff were friendly and housekeeping was great. It was a 5-10 minute walk to lots of shopping, restaurants, L train, sightseeing, etc. I'd stay there again! p.s., the place is old but NOT haunted.

Helpful?
Thank aaalison
Boise, Idaho
Level Contributor
76 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed two nights at the Congress Plaza as a raffle prize I won at a conference last year. I was excited to stay at such an historic location. To be honest, I was a little disappointed. The hotel had gotten my reservation a little mixed up. Instead of having my room pre-paid for two nights, the reservation showed only... More 

Helpful?
Thank David H
London, United Kingdom
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed at the Congress Plaza for one night last week before heading to Wisconsin. I booked it because I was only staying over for 12 hours and didn't want to spend too much on a room. In hindsight, I wish I'd spent more to stay somewhere else. My room was incredibly small and dated. In fact, the entire hotel... More 

Helpful?
Thank Dan5515
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for choosing The Congress Plaza Hotel, we appreciate your feedback and look forward to hosting you for a future stay! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Step inside and experience an extraordinary piece of living history during your next visit to downtown Chicago at the Congress Plaza Hotel. This "Landmark of Chicago Hospitality" has delighted business and leisure travelers for over a century. Guests at the Congress Plaza Hotel can explore art institute, millenium park, buckingham fountain, magnificent mile,museum campus all with in walking distance just by stepping outside our front doors. Situated adjacent to Grant Park, our 14-story property is located along Michigan Avenue, providing unlimited access to the city's finest retail stores, the bustling business district and Chicago attractions. ... more   less 

Additional Information about The Congress Plaza Hotel and Convention Center

Address: 520 South Michigan Avenue, Chicago, IL 60605-1602
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $115 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Congress Plaza Hotel and Convention Center 3*
Number of rooms: 851
Reservation Options:
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Also Known As:
Congress Plaza Chicago
Hotel Congress Plaza
Congress Hotel Chicago
Congress Plaza Hotel Chicago
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