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The Congress Plaza Hotel and Convention Center

Travelocity$269*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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The Congress Plaza Hotel and Convention Center
The Congress Plaza Hotel and Convention Center
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2,603 Reviews from our TripAdvisor Community

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Showing 2,196: English reviews
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Prairie Village, Kansas
Reviewed yesterday NEW

This is an older hotel, but it has been recently remodeled and is very attractive. Our room was a "family suite" consisting of two rooms - one with a king bed and one with two queen beds. The room was neat and clean and the beds very comfortable. The staff was very friendly and helpful. We would recommend this hotel...

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Helpful?
Thank JimB941
Santa Fe, New Mexico
Reviewed yesterday NEW

Awesome location, across from Grant Park.. Our first impressions of a grand old world hotel after a long flight, was nothing short of spectacular! The staff were wonderful and had the heaters on in our room.. Brilliant! Our room was huge and clean and the bathroom was fantastic.. Rufus, the chef, was wonderful and witty and knowledgeable about his city,...

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Helpful?
Thank 0212anita
Cape Canaveral, FL
Reviewed 5 days ago NEW

Not sure about all the positive reviews. Maybe some rooms have been refurbished, but certainly not all. Just moved in today. The room is on the 8th floor. The room looks very old and outdated. The size is small as in some European hotels. Everything is dated. Chipped paint everywhere. Chipped bathtub. Scratched furniture. Only one nightstand by the bed....

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Helpful?
Thank Frank I
Reviewed 6 days ago NEW

This is a really interesting hotel right on Michigan Avenue. The rooms have been redecorated so are much better than on previous visits, but the corridors and lifts are a bit grotty. Not all rooms have views and some look onto an internal well. It is just very pricy for what you get. We didn't even have a chair in...

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Helpful?
Thank Iona M
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for your feedback, we sincerely apologize for the inconveniences encountered during your stay at The Congress Plaza Hotel, we look forward to the opportunity to host you for a future stay!

sacramento
Reviewed 1 week ago NEWvia mobile

Great Location across from Grant Park and Buckingham Fountain. We took the Blue line from Ohere and switched to Red Line and the hotel was a two block walk. Buy a Three Day Pass at metro station and works on busses. We took our breakfasts at the Corner Bakery and the Artist Cafe both on Michigan Street several blocks from...

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Helpful?
Thank SacramentoStefano
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for choosing The Congress Plaza Hotel, we are delighted to hear your visit to Chicago was nothing short from exceptional. We look forward to hosting you for a future stay!

Valparaiso, IN
Reviewed 1 week ago NEWvia mobile

My husband and I recently stayed at the Congress Hotel. I have often seen the bright neon sign from the train as I would travel to and from Chicago on the SouthShore train. I had not stayed there before because the sign is a bit outdated and I wasn't sure if that would be an indication that the hotel would...

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Helpful?
Thank Three-tz
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for choosing The Congress Plaza Hotel, we are delighted to hear your visit to Chicago was nothing short from exceptional. We look forward to hosting you for a future stay!

Reading, United Kingdom
Reviewed 1 week ago via mobile

For me, the hotel is located perfectly - directly opposite the spectacular Buckingham Fountain, a short walk to museum campus, a short walk into the downtown loop area and also close to a subway line for trips to north of the river. I'm staggered by the amount of negative reviewers on here as we found the room clean, fresh and...

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Helpful?
Thank Ben G
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for choosing The Congress Plaza Hotel, we appreciate your feedback and look forward to hosting you for a future stay!

Reviewed 1 week ago

The hotel looks really authentic from the outside, lobby is rather nice with nice old design. The room is the problem where first thing hit me is the smell from carpet... Location is nice and quite facing Millennium Park. Harrison Station (Redline) is only 200m aways which make it very convenient.

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Helpful?
Thank See T
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for your feedback, we sincerely apologize for the inconveniences encountered during your stay at The Congress Plaza Hotel, we look forward to the opportunity to host you for a future stay!

Hebron, Indiana
Reviewed 1 week ago

We stayed here for an overnight stay for my daughters college graduation. Perfect location because the ceremony was at the Auditorium Theater which is right across the street! Very easy check - in process, nice and smooth! Steve out front (assists with luggage) was wonderful, upbeat and very helpful!! We stayed in room 519 on the 5th floor and had...

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Helpful?
Thank Wenkebach36
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for your feedback, we sincerely apologize for the inconveniences encountered during your stay at The Congress Plaza Hotel, we look forward to the opportunity to host you for a future stay!

Reviewed 1 week ago

This is one of the worst hotels I have ever stayed in. The only redeeming quality is the location. After only one night in the hotel, I decided there was absolutely no way I could stay there. This cost me two nights that were already paid for but it was well worth the money to get out of this dump!...

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1Thank Allison N
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for your feedback, we sincerely apologize for the inconveniences encountered during your stay at The Congress Plaza Hotel.

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06/04/2017 06/05/2017
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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighborhood
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Step inside and experience an extraordinary piece of living history during your next visit to downtown Chicago at the Congress Plaza Hotel. This "Landmark of Chicago Hospitality" has delighted business and leisure travelers for over a century. Guests at the Congress Plaza Hotel can explore art institute, millenium park, buckingham fountain, magnificent mile,museum campus all with in walking distance just by stepping outside our front doors. Situated adjacent to Grant Park, our 14-story property is located along Michigan Avenue, providing unlimited access to the city's finest retail stores, the bustling business district and Chicago attractions. ... more   less 

Additional Information about The Congress Plaza Hotel and Convention Center

Address: 520 South Michigan Avenue, Chicago, IL 60605-1602
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $108 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Congress Plaza Hotel and Convention Center 3*
Number of rooms: 851
Reservation Options:
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Also Known As:
Congress Plaza Chicago
Hotel Congress Plaza
Congress Hotel Chicago
Congress Plaza Hotel Chicago
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Questions & Answers

Here's what travelers have asked, with answers from The Congress Plaza Hotel and Convention Center staff and other travelers.
41 questions
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Grand Rapids, Michigan
9 months ago
Aurora, Indiana
over a year ago
Chicago, Illinois

See all questions (41)

Questions? Get answers from The Congress Plaza Hotel and Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a lake view but be prepared to pay for it.”
ionam558, 6 days ago | Read review
“Ask for the rooms facing lake view, not sure is it more expensive...”
, 1 week ago | Read review
“Coffee at room and maybe will need to spend in breakfast.Parking lot service is a external is not part of the hotel .”
alejandrod303, 3 weeks ago | Read review
“Ask for a Lake View on a higher floor. Views are amazing!”
RicRachelB, 4 weeks ago | Read review
“ask for Park View”
573dalek, Apr 10, 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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