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The Congress Plaza Hotel and Convention Center

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The Congress Plaza Hotel and Convention Center
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2,309 Reviews from our TripAdvisor Community

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Showing 1,953: English reviews
Chicago, Illinois, United States
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is not my first choice for hotels in Chicago for the accommodations. It is however very conveniently located to major attractions along Michigan Ave and culture activities. The hotel is historic so there is a lot of beauty and charm throughout but it is in dire need of updating. If you are a history buff or ghost enthusiast, this... More 

Helpful?
Thank KertrinaJ
2 reviews
1 of 5 stars Reviewed yesterday NEW via mobile

This hotel is extremely old. Which could be cool if they kept up with it or renovated the rooms. But everything is so old and they don't mind it looking that way. Hallways and wallpaper are falling apart and everything. But I could get past that if I could at least get a good nights sleep. But they can't even... More 

Helpful?
Thank Samantha W

Travelers are raving about these Chicago hotels

Toronto
Level Contributor
13 reviews
7 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

We got what we paid for: a simple, clean hotel room. The front desk staff were friendly and housekeeping was great. It was a 5-10 minute walk to lots of shopping, restaurants, L train, sightseeing, etc. I'd stay there again! p.s., the place is old but NOT haunted.

Helpful?
Thank aaalison
Boise, Idaho
Level Contributor
76 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed two nights at the Congress Plaza as a raffle prize I won at a conference last year. I was excited to stay at such an historic location. To be honest, I was a little disappointed. The hotel had gotten my reservation a little mixed up. Instead of having my room pre-paid for two nights, the reservation showed only... More 

Helpful?
Thank David H
London, United Kingdom
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed at the Congress Plaza for one night last week before heading to Wisconsin. I booked it because I was only staying over for 12 hours and didn't want to spend too much on a room. In hindsight, I wish I'd spent more to stay somewhere else. My room was incredibly small and dated. In fact, the entire hotel... More 

Helpful?
Thank Dan5515
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for choosing The Congress Plaza Hotel, we appreciate your feedback and look forward to hosting you for a future stay! More 

New Jersey
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I stayed at the Congress Plaza while attending a professional meeting in Chicago. The rate I got was about half that that my peers got in other hotels. I had a king room on the back side of the hotel. The first night of my stay coincided with the last night of a music festival in the park across the... More 

Helpful?
Thank 0chicagotraveler1
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for choosing The Congress Plaza Hotel, we appreciate your feedback and look forward to hosting you for a future stay! More 

Wellington New Zealand
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed at the Congress Plaza for 3 nights on the way to San Francisco Older hotel with a sort of rustic feel to it, but we liked it. Very comfortable great location. Staff were great, very helpful and always looked happy. 62 The location is good, within easy walking distance of shops and Restaurants. Only disappointment was, I didn't see... More 

Helpful?
Thank Bill P
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for choosing The Congress Plaza Hotel, we are delighted to hear your visit to Chicago was nothing short from exceptional. We look forward to hosting you for a future stay! More 

Indianapolis
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Online photos make it clear that this offers a wide range of room quality. Ours was one of their low-budget rooms, but I have no complaints. We got a good price. The room itself was more-or-less what I'd expect for that price, in downtown Chicago (a lackluster view, not strikingly stylish, with some cosmetic blemishes like poor texture from too... More 

Helpful?
Thank Jeannine V
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for choosing The Congress Plaza Hotel, we are delighted to hear your visit to Chicago was nothing short from exceptional. We look forward to hosting you for a future stay! More 

Lexington, Kentucky
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Chicago landmark hotel. Could stand some updates, but, you stay here for history sake as well as proximity to downtown. Just within minutes walking of all the downtown attractions. Ask for a room facing the lake. Bar is decent. Very clean, very friendly.

Helpful?
Thank emily116
congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention Center, responded to this review

Thank you for choosing The Congress Plaza Hotel, we are delighted to hear your visit to Chicago was nothing short from exceptional. We look forward to hosting you for a future stay! More 

Santa Monica, California
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

The location is great, the hotel is historic, and the ceilings are at least 10-12 feet tall. But! With the exception of the mattresses, the furniture hasn't been updated in probably 50 years, many of the rooms face inner light shafts so you're directly looking into other hotel rooms, the hallways are so isolated that it feels unsafe, the carpeting... More 

Helpful?
1 Thank travelfiend60
Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Step inside and experience an extraordinary piece of living history during your next visit to downtown Chicago at the Congress Plaza Hotel. This "Landmark of Chicago Hospitality" has delighted business and leisure travelers for over a century. Guests at the Congress Plaza Hotel can explore art institute, millenium park, buckingham fountain, magnificent mile,museum campus all with in walking distance just by stepping outside our front doors. Situated adjacent to Grant Park, our 14-story property is located along Michigan Avenue, providing unlimited access to the city's finest retail stores, the bustling business district and Chicago attractions. ... more   less 

Additional Information about The Congress Plaza Hotel and Convention Center

Address: 520 South Michigan Avenue, Chicago, IL 60605-1602
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $114 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Congress Plaza Hotel and Convention Center 3*
Number of rooms: 851
Reservation Options:
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Also Known As:
Congress Plaza Chicago
Hotel Congress Plaza
Congress Hotel Chicago
Congress Plaza Hotel Chicago
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