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This hotel was around $400 per night. The outside and appearance of the room looks very elegant. However, the comfortability was very poor. There was no working air conditioning. When we told them that how to control the room temperature, they said they do not...More
The location is without doubt one of the best in Chicago and as a consequence we stayed here again on this visit.This time we were in the North tower on the tenth floor,the room has an amazing view down the street past the fountain down...More
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Response from congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention CenterResponded October 3, 2017
Thank you for choosing The Congress Plaza Hotel, we are delighted to hear your visit to Chicago was nothing short from exceptional. We look forward to hosting you for a future stay!
Got here for the NRA show in May. Several complaints: can’t figure how to adjust temp in room, Hotel is too old, maid service lacking, avoid bfast buffet (food and service poor), Sunday night at 6:03 the bar is out of lite beers/cab wine, feels...More
The lobby is nice, but the rooms are so-so. They said that there was WiFi, but we spent several days trying and still couldn’t get it to work. Housekeeping was a little unorganized, as was the front desk. Probably wouldn’t stay here again.
We booked through Expedia and were checked into the ‘Buckingham Wing’. The elevator had been vandalised and smelled of marijuana, the corridor to the room was reminiscent of a very low cost motel. Fortunately the room was clean and comfortable if not basic. The bathroom...More
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of
the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.