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The Congress Plaza Hotel and Convention Center

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Traveler (1167)
Room & Suite (603)
Dining (68)
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Overview
  • Excellent9%
  • Very good31%
  • Average29%
  • Poor15%
  • Terrible16%
Travelers talk about
“grant park”(271 reviews)
“gold room”(38 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Additional information
Offers from The Congress Plaza Hotel and Convention Center
Special Offer: SPECIAL RATE 10% OFF
Offers from The Congress Plaza Hotel and Convention Center
Special Offer: SPECIAL RATE 10% OFF
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Rooms
Jun 4Jun 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,937)
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All reviewsgrant parkbuckingham fountaingold rooma lake view rooman older hotelart institutelake michigansoldier fieldshedd aquariumthe beannavy pierking roomfew blocksthe magnificent milelakeview
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1 - 5 of 2,461 reviews
Reviewed yesterday via mobile

This hotel was around $400 per night. The outside and appearance of the room looks very elegant. However, the comfortability was very poor. There was no working air conditioning. When we told them that how to control the room temperature, they said they do not...More

Thank jkhatu732194
Hotel's Favorite
Reviewed October 1, 2017

The location is without doubt one of the best in Chicago and as a consequence we stayed here again on this visit.This time we were in the North tower on the tenth floor,the room has an amazing view down the street past the fountain down...More

3  Thank ger w
Response from congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention CenterResponded October 3, 2017

Thank you for choosing The Congress Plaza Hotel, we are delighted to hear your visit to Chicago was nothing short from exceptional. We look forward to hosting you for a future stay!

Reviewed 2 days ago via mobile

Got here for the NRA show in May. Several complaints: can’t figure how to adjust temp in room, Hotel is too old, maid service lacking, avoid bfast buffet (food and service poor), Sunday night at 6:03 the bar is out of lite beers/cab wine, feels...More

Thank bcfricks
Reviewed 2 days ago via mobile

The lobby is nice, but the rooms are so-so. They said that there was WiFi, but we spent several days trying and still couldn’t get it to work. Housekeeping was a little unorganized, as was the front desk. Probably wouldn’t stay here again.

1  Thank JessStin12
Reviewed 4 days ago via mobile

We booked through Expedia and were checked into the ‘Buckingham Wing’. The elevator had been vandalised and smelled of marijuana, the corridor to the room was reminiscent of a very low cost motel. Fortunately the room was clean and comfortable if not basic. The bathroom...More

Thank UKM12
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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$132 - $278 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$132 - $278 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveler (1167)
Room & Suite (603)
Dining (68)
Pool & Beach (4)
Amenities (26)
Business Center & Event Rooms (4)
Family and Play Areas (2)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
Katelyn M
May 20, 2018|
AnswerShow all 2 answers
Response from Cindy S | Reviewed this property |
I don't know but I didn't ask and my room was great, it does look like it's from older frame but the beds and bathroom tiles/marbles felt new.
0
Votes
LillyStockport
April 8, 2018|
AnswerShow all 4 answers
Response from shaq735 | Property representative |
I am sorry we do not operate any shuttle service
0
Votes
bethajohnson81
March 29, 2018|
AnswerShow all 4 answers
Response from congressplazahotel | Property representative |
Good morning, We do offer tickets to the Shedd Aquarium. You can stop by at the front desk and purchase the tickets there. They're $40.
0
Votes
Room Tips
"don't live in this hotel if you have a lot of luggage"
Read review
"It's not modern like a Hyatt but clean and very good location. I'd even call it a classic...."
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"As for the South Tower"
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"Ask for a lake view room"
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