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The Congress Plaza Hotel & Convention Center

Traveler (1358)
360
Panoramas (13)
Room & Suite (664)

About

#162 of 204 hotels in Chicago
Location
Cleanliness
Service
Value
Step inside and experience an extraordinary piece of living history during your next visit to downtown Chicago at the Congress Plaza Hotel. This "Landmark of Chicago Hospitality" has delighted business and leisure travelers for over a century. Guests at the Congress Plaza Hotel can explore art institute, millenium park, buckingham fountain, magnificent mile,museum campus all with in walking distance just by stepping outside our front doors. Situated adjacent to Grant Park, our 14-story property is located along Michigan Avenue, providing unlimited access to the city's finest retail stores, the bustling business district and Chicago attractions.
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Property amenities
Room service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Historic Hotel
Hotel links
Visit hotel website
Special Price:10 % off room rate

Location

Full view
100Great for walkers
Grade: 100 out of 100
111Restaurantswithin 0.3 miles
34Attractionswithin 0.3 miles
Neighborhood
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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3,234Reviews
65Q+A
100Room tips
Traveler rating
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Popular mentions
I stayed at The Congress Plaza Hotel, my first visit to Chicago. This is an old hotel, OK condition, good size rooms & outstanding location. I encountered an extremely scary incident at the hotel. I was retiring late in my room when I heard some noise at my door. As I got up
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Hotel's Favorite
On recent business trip stayed at the Congress for two nights, wonderful historic location over looking the lake, fabulous. The building is full of history and the bar is excellent location to meet for a few cocktails and talk business.
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Response from congressplazahotel, Public Relations Manager at The Congress Plaza Hotel & Convention Center
Responded Dec 28, 2018
Thank you for choosing The Congress Plaza Hotel, we are delighted to hear your visit to Chicago was nothing short from exceptional. We look forward to hosting you for a future stay!
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Once you leave the first floor of this facility you will feel as though you entered into a bad haunted house or theme park horror ride. The place is decaying around the guests. Our first assigned room was on the 12th floor of the South Tower. The hall was shadowy, the doors
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I was in the Buckingham Wing which should be renamed the scary, tired and dirty wing. I am not exaggerating. The room numbers on the doors are actually made from a label maker where you peel off the back and stick them on what you are labeling. The room was decorated poorly and
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Response from congressplazahotel, Public Relations Manager at The Congress Plaza Hotel & Convention Center
Responded 3 days ago
Thank you for taking the time to write a review. We are extremely sorry that you dealt with so many frustrating and unacceptable issues during your recent visit with us. As you can tell by most of our reviews, these issues are not common to the hotel and we are both surprised and disappointed by the lack of service you experienced. Rest assure you feedback will be shown to the correct departments. We sincerely appreciate you bringing this to our attention.
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Our group of 4 had a wonderful time at the Congress Hotel. We stayed in a Lakeview room and the views of the lake, Grant park, and Millennium Park, and Navy Pier were incredible.The room was very clean and neat and we all thought we had received the best value by staying here.
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Response from congressplazahotel, Public Relations Manager at The Congress Plaza Hotel & Convention Center
Responded 3 days ago
Thank you for choosing The Congress Plaza Hotel, we are delighted to hear your visit to Chicago was nothing short from exceptional. We look forward to hosting you for a future stay!
Read more
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PRICE RANGE
$111 - $290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
congress plaza chicagohotel congress plazacongress hotel chicagocongress plaza hotel chicago
LOCATION
United StatesIllinoisChicagoCentralDowntown / The Loop
NUMBER OF ROOMS
851
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