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The Congress Plaza Hotel & Convention Center

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520 South Michigan Avenue, Chicago, IL 60605-1602
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1567)
360
Panoramas (13)
Room & Suite (845)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 01/21/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Congress Plaza Hotel & Convention Center
Updated 01/21/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#168 of 221 hotels in Chicago
Location
Cleanliness
Service
Value
Step inside and experience an extraordinary piece of living history during your next visit to downtown Chicago at the Congress Plaza Hotel. This "Landmark of Chicago Hospitality" has delighted business and leisure travelers for over a century. Guests at the Congress Plaza Hotel can explore art institute, millenium park, buckingham fountain, magnificent mile,museum campus all with in walking distance just by stepping outside our front doors. Situated adjacent to Grant Park, our 14-story property is located along Michigan Avenue, providing unlimited access to the city's finest retail stores, the bustling business district and Chicago attractions.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Highchairs available
Car hire
Business Center with Internet Access
Parking
Wifi
Restaurant
Breakfast available
Breakfast in the room
Vending machine
Taxi service
Conference facilities
Banquet room
Meeting rooms
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Bottled water
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Classic
Languages Spoken
English, Spanish, Hindi

Location

Full view
100Great for walkers
Grade: 100 out of 100
120Restaurantswithin 0.3 miles
38Attractionswithin 0.3 miles
3423Reviews74Q+A100Room tips
Traveler rating
  • 360
  • 990
  • 1,010
  • 524
  • 539
Time of year
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  • English
Popular mentions
rhch774 wrote a review Jan 24
4 contributions3 helpful votes
I love staying here. I love the rich history of the hotel as well as the location. The one great thing about The Congress is that the deposit is only 25 a night compared to other hotels in chicago. Some complain about the dated place, but I think it brings charm and it makes you appreciate the history of it. The staff is always amazing.
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Date of stay: January 2022
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RRE wrote a review Feb 2020
4 contributions8 helpful votes
Hotel's Favorite
This hotel is in a great location near Grant Park, Millenium Park, Magnificent Mile, RIverwalk.....all within walking distance. Room was very clean, beds were firm, bathroom spacious enough, beautiful lobby. I loved the historical story behind its changes during the years. Walls were not real soundproof and we had to call security at 4:00am due to loud argument next door which continued the next night, but not as late. Felt safe in hotel.
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Date of stay: February 2020
3 Helpful votes
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Sharon S wrote a review Dec 2021
1 contribution
I made a reservation for this month and had to cancel. Was charged for room and could not get refund. Was told there was something wrong with their system, call the bank , there’s something wrong with my credit card . Tart had no problem charging my credit card only giving me a refund. Staff were unprofessional and not helpful at all . The comptroller responded , I just work here and told me to call my credit card company snd tell them I didn’t recognize the charge. He literally told me to lie. I have never experienced such unprofessional and poor customer service . These people care are scamming big time .Avoid this place and these people.
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Date of stay: December 2021Trip type: Traveled with family
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Ghost H wrote a review Dec 2021
Illinois9 contributions
+1
Stayed Here Multiple Times The Rooms Are Pretty Big Especially The Suites Also They Have Very Beautiful Ballrooms Make sure to ask staff for them to show you the ballrooms they have cameras in the ballrooms also I like to explore the hotel especially the haunted floors and this hotel is haunted so if you like ghosts then this is ur place the views are great and the food was awesome especially the pasta and wings lobby is beautiful it's pretty cheap but tax is very high especially in big cities it's fairly clean and the hallways smell good I recommend staying here because it's a very good hotel I will come back here someday so yeah ignore bad reviews this hotel is very nice.
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Date of stay: October 2021Trip type: Traveled with family
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Chris G wrote a review Dec 2021
Battle Ground, Indiana3 contributions2 helpful votes
My wife and I stayed at the Congress for a weekend getaway without kids. The hotel was beautiful. The Gold Room was amazing. The room was smallish but had a great view of the lake and park. We loved our room and the staff were courteous and professional. As we're not regular travelers, our standards aren't the same as frequent travelers so perhaps our viewpoint is skewed by our inexperience. Still, the hotel is close to several attractions (The Art Institute, The Field Museum, Shedd Aquarium, etc.) which is the main reason why I picked it.
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Date of stay: December 2021
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Room Tip: Ask for South Tower rooms facing the lake.
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PRICE RANGE
$82 - $245 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
congress plaza chicago, hotel congress plaza, congress hotel chicago, congress plaza hotel chicago
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop
NUMBER OF ROOMS
851
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Frequently Asked Questions about The Congress Plaza Hotel & Convention Center
Which popular attractions are close to The Congress Plaza Hotel & Convention Center?
Nearby attractions include Ragnarok Axe Throwing (0.1 miles), Symphony Center - Chicago Symphony Orchestra (0.3 miles), and The Loop (0.2 miles).
What are some of the property amenities at The Congress Plaza Hotel & Convention Center?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Congress Plaza Hotel & Convention Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Congress Plaza Hotel & Convention Center?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to The Congress Plaza Hotel & Convention Center?
Conveniently located restaurants include Cafecito, Lou Malnati’s Pizzeria, and Buddy Guy's Legends.
Are there opportunities to exercise at The Congress Plaza Hotel & Convention Center?
Yes, guests have access to a fitness center during their stay.
Is The Congress Plaza Hotel & Convention Center located near the city center?
Yes, it is 0.2 miles away from the center of Chicago.
Are any cleaning services offered at The Congress Plaza Hotel & Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Does The Congress Plaza Hotel & Convention Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Congress Plaza Hotel & Convention Center?
The staff speaks multiple languages, including English, Spanish, and Hindi.
Are there any historical sites close to The Congress Plaza Hotel & Convention Center?
Many travelers enjoy visiting Garfield Park Conservatory (4.9 miles), The Rookery Building (0.5 miles), and Macy's on State Street (0.6 miles).