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The Congress Plaza Hotel & Convention Center

Traveler (1358)
360
Panoramas (13)
Room & Suite (664)

About

#162 of 204 hotels in Chicago
Location
Cleanliness
Service
Value
Step inside and experience an extraordinary piece of living history during your next visit to downtown Chicago at the Congress Plaza Hotel. This "Landmark of Chicago Hospitality" has delighted business and leisure travelers for over a century. Guests at the Congress Plaza Hotel can explore art institute, millenium park, buckingham fountain, magnificent mile,museum campus all with in walking distance just by stepping outside our front doors. Situated adjacent to Grant Park, our 14-story property is located along Michigan Avenue, providing unlimited access to the city's finest retail stores, the bustling business district and Chicago attractions.
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Property amenities
Paid private parking on-site
Free wifi
Fitness center
Bar / lounge
Business center
Conference facilities
Salon
Baggage storage
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Room features
Bridal suite
Suites
Family rooms
Allergy-free room
Air conditioning
Housekeeping
Room service
Flatscreen TV
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Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Historic Hotel
Languages Spoken
English, Spanish, Hindi
Hotel links
Visit hotel website
Special Price:10 % off room rate

Location

Full view
100Great for walkers
Grade: 100 out of 100
111Restaurantswithin 0.3 miles
34Attractionswithin 0.3 miles
Neighborhood
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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3,232Reviews
65Q+A
100Room tips
Traveler rating
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Popular mentions
I was in the Buckingham Wing which should be renamed the scary, tired and dirty wing. I am not exaggerating. The room numbers on the doors are actually made from a label maker where you peel off the back and stick them on what you are labeling. The room was decorated poorly and
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Response from congressplazahotel, Public Relations Manager at The Congress Plaza Hotel & Convention Center
Responded yesterday
Thank you for taking the time to write a review. We are extremely sorry that you dealt with so many frustrating and unacceptable issues during your recent visit with us. As you can tell by most of our reviews, these issues are not common to the hotel and we are both surprised and disappointed by the lack of service you experienced. Rest assure you feedback will be shown to the correct departments. We sincerely appreciate you bringing this to our attention.
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Hotel's Favorite
On recent business trip stayed at the Congress for two nights, wonderful historic location over looking the lake, fabulous. The building is full of history and the bar is excellent location to meet for a few cocktails and talk business.
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Response from congressplazahotel, Public Relations Manager at The Congress Plaza Hotel & Convention Center
Responded Dec 28, 2018
Thank you for choosing The Congress Plaza Hotel, we are delighted to hear your visit to Chicago was nothing short from exceptional. We look forward to hosting you for a future stay!
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Our group of 4 had a wonderful time at the Congress Hotel. We stayed in a Lakeview room and the views of the lake, Grant park, and Millennium Park, and Navy Pier were incredible.The room was very clean and neat and we all thought we had received the best value by staying here.
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Response from congressplazahotel, Public Relations Manager at The Congress Plaza Hotel & Convention Center
Responded yesterday
Thank you for choosing The Congress Plaza Hotel, we are delighted to hear your visit to Chicago was nothing short from exceptional. We look forward to hosting you for a future stay!
Read more
Nice hotel, old of course. Small rooms, but updated. Only complaint was they did not vacuum when cleaning the room. We stayed 3 nights. WiFi was spotty, but free. Great location for walking to museums.
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Response from congressplazahotel, Public Relations Manager at The Congress Plaza Hotel & Convention Center
Responded yesterday
Thank you for your feedback, we sincerely apologize for the inconveniences encountered during your stay at The Congress Plaza Hotel, we look forward to the opportunity to host you for a future stay!
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while it is a lovely hotel, it was confusing to find our room. I'm thinking maps along corridors would be helpful. Plus the elevators were very slow. It was quiet and easy to drive to. The decor was beautiful and near our event
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Review collected in partnership with Cancelon.com
Response from congressplazahotel, Public Relations Manager at The Congress Plaza Hotel & Convention Center
Responded yesterday
Thank you for your feedback, we sincerely apologize for the inconveniences encountered during your stay at The Congress Plaza Hotel, we look forward to the opportunity to host you for a future stay!
Read more
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PRICE RANGE
$111 - $290 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
congress plaza chicagohotel congress plazacongress hotel chicagocongress plaza hotel chicago
LOCATION
United StatesIllinoisChicagoCentralDowntown / The Loop
NUMBER OF ROOMS
851
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