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    The Congress Plaza Hotel & Convention Center

    3,232 reviews
    #162 of 204 Hotels in Chicago
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    520 South Michigan Avenue, Chicago, IL 60605-1602
    (312) 436-0640
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    Guests 1 room, 2 adults, 0 childrenGuests 12
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    About

    3.0
    Average
    3,232 reviews
    #162 of 204 hotels in Chicago
    Location
    Cleanliness
    Service
    Value
    Step inside and experience an extraordinary piece of living history during your next visit to downtown Chicago at the Congress Plaza Hotel. This "Landmark of Chicago Hospitality" has delighted business and leisure travelers for over a century. Guests at the Congress Plaza Hotel can explore art institute, millenium park, buckingham fountain, magnificent mile,museum campus all with in walking distance just by stepping outside our front doors. Situated adjacent to Grant Park, our 14-story property is located along Michigan Avenue, providing unlimited access to the city's finest retail stores, the bustling business district and Chicago attractions.
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    Full view
    Property amenities
    Paid private parking on-site
    Free wifi
    Fitness center
    Bar / lounge
    Business center
    Conference facilities
    Salon
    Baggage storage
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    Room features
    Bridal suite
    Suites
    Family rooms
    Allergy-free room
    Air conditioning
    Housekeeping
    Room service
    Flatscreen TV
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    Good to know
    HOTEL CLASS
    HOTEL STYLE
    Park View
    Historic Hotel
    Languages Spoken
    English, Spanish, Hindi
    Hotel links
    Visit hotel website
    Special Price:10 % off room rate

    Location

    Full view
    100Great for walkers
    Grade: 100 out of 100
    111Restaurantswithin 0.3 miles
    34Attractionswithin 0.3 miles
    Contact
    520 South Michigan Avenue, Chicago, IL 60605-1602
    E-mail hotel
    Getting there
    Midway Airport9 mi
    O'Hare Intl Airport16 mi
    Harrison4 min
    Harold Washington Library – State/Van Buren4 min
    Nearby restaurants
    Lou Malnati’s Pizzeria
    6 minItalian
    Cafecito
    3 minLatin
    Buddy Guy's Legends
    4 minAmerican
    Devil Dawgs
    6 minAmerican
    See all nearby restaurants
    Nearby attractions
    Room Escape Adventures
    3 minEscape Games
    Ragnarok Axe Throwing
    3 minGame & Entertainment Centres
    Symphony Center - Chicago Symphony Orchestra
    6 minSymphonies
    The Loop
    4 minNeighbourhoods
    See all nearby attractions
    Neighborhood
    Downtown / The Loop
    Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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    3,232Reviews
    65Q+A
    100Room tips

    Reviews

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    Popular mentions
    Stay Somewhere Else
    I was in the Buckingham Wing which should be renamed the scary, tired and dirty wing. I am not exaggerating. The room numbers on the doors are actually made from a label maker where you peel off the back and stick them on what you are labeling. The room was decorated poorly and…
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    Date of stay: May 2019
    Response from congressplazahotel, Public Relations Manager at The Congress Plaza Hotel & Convention Center
    Responded yesterday
    Thank you for taking the time to write a review. We are extremely sorry that you dealt with so many frustrating and unacceptable issues during your recent visit with us. As you can tell by most of our reviews, these issues are not common to the hotel and we are both surprised and disappointed by the lack of service you experienced. Rest assure you feedback will be shown to the correct departments. We sincerely appreciate you bringing this to our attention.
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    Hotel's Favorite
    Grand old hotel
    On recent business trip stayed at the Congress for two nights, wonderful historic location over looking the lake, fabulous. The building is full of history and the bar is excellent location to meet for a few cocktails and talk business.
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    Date of stay: November 2018
    Response from congressplazahotel, Public Relations Manager at The Congress Plaza Hotel & Convention Center
    Responded Dec 28, 2018
    Thank you for choosing The Congress Plaza Hotel, we are delighted to hear your visit to Chicago was nothing short from exceptional. We look forward to hosting you for a future stay!
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    A very pleasant stay!!
    Our group of 4 had a wonderful time at the Congress Hotel. We stayed in a Lakeview room and the views of the lake, Grant park, and Millennium Park, and Navy Pier were incredible.The room was very clean and neat and we all thought we had received the best value by staying here.…
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    Date of stay: May 2019
    Response from congressplazahotel, Public Relations Manager at The Congress Plaza Hotel & Convention Center
    Responded yesterday
    Thank you for choosing The Congress Plaza Hotel, we are delighted to hear your visit to Chicago was nothing short from exceptional. We look forward to hosting you for a future stay!
    Read more
    Small rooms, quaint, as expected.
    Nice hotel, old of course. Small rooms, but updated. Only complaint was they did not vacuum when cleaning the room. We stayed 3 nights. WiFi was spotty, but free. Great location for walking to museums.
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    Date of stay: May 2019
    Response from congressplazahotel, Public Relations Manager at The Congress Plaza Hotel & Convention Center
    Responded yesterday
    Thank you for your feedback, we sincerely apologize for the inconveniences encountered during your stay at The Congress Plaza Hotel, we look forward to the opportunity to host you for a future stay!
    Read more
    weekend stay
    while it is a lovely hotel, it was confusing to find our room. I'm thinking maps along corridors would be helpful. Plus the elevators were very slow. It was quiet and easy to drive to. The decor was beautiful and near our event
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    Review collected in partnership with Cancelon.com
    Date of stay: May 2019
    Response from congressplazahotel, Public Relations Manager at The Congress Plaza Hotel & Convention Center
    Responded yesterday
    Thank you for your feedback, we sincerely apologize for the inconveniences encountered during your stay at The Congress Plaza Hotel, we look forward to the opportunity to host you for a future stay!
    Read more
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    PRICE RANGE
    $111 - $290 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    congress plaza chicagohotel congress plazacongress hotel chicagocongress plaza hotel chicago
    LOCATION
    United StatesIllinoisChicagoCentralDowntown / The Loop
    NUMBER OF ROOMS
    851
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