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The Congress Plaza Hotel & Convention Center

520 South Michigan Avenue, Chicago, IL 60605-1602
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Free cancellation until 11/30/19
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Free cancellation until 11/29/19
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Traveler (1504)
Panoramas (13)
Room & Suite (704)


Step inside and experience an extraordinary piece of living history during your next visit to downtown Chicago at the Congress Plaza Hotel. This "Landmark of Chicago Hospitality" has delighted business and leisure travelers for over a century. Guests at the Congress Plaza Hotel can explore art institute, millenium park, buckingham fountain, magnificent mile,museum campus all with in walking distance just by stepping outside our front doors. Situated adjacent to Grant Park, our 14-story property is located along Michigan Avenue, providing unlimited access to the city's finest retail stores, the bustling business district and Chicago attractions.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Paid private parking on-site
Paid public parking on-site
Paid private parking nearby
Free internet
Breakfast in the room
Vending machine
Banquet room
Meeting rooms
Fax / photocopying
Convenience store
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
VIP room facilities
Bottled water
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Park View
Languages Spoken
English, Spanish, Hindi
Hotel links
Visit hotel website


Full view
100Great for walkers
Grade: 100 out of 100
105Restaurantswithin 0.3 miles
36Attractionswithin 0.3 miles
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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3,379Reviews68Q+A100Room tips
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Popular mentions
Stayed there for a week during an exhibition, it feels like a hotel stuck in the 70’s. Huge place in gradual decline as rooms are very dated and in need of some TLC, God knows who would have deep enough pockets to bring this iconic hotel back to its prime.
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Hotel's Favorite
On recent business trip stayed at the Congress for two nights, wonderful historic location over looking the lake, fabulous. The building is full of history and the bar is excellent location to meet for a few cocktails and talk business.
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Response from congressplazahotel, Public Relations Manager at The Congress Plaza Hotel & Convention Center
Responded Dec 27, 2018
Thank you for choosing The Congress Plaza Hotel, we are delighted to hear your visit to Chicago was nothing short from exceptional. We look forward to hosting you for a future stay!
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This is a very late review however I can’t imagine much has changed. We had the most amazing stay here. The hotel reception and our bedroom was spotless. I have seen reviews where people have mentioned the shabby hallways, yes some areas had a bit of pealing paint however it was clean, as were the carpets and as we only walked between the lift and bedroom it didn’t matter. The bed was one of the most comfortable beds I have ever slept in, I had the best sleep ever. The staff were wonderful, polite, friendly and very helpful. If we ever return to Chicago we would have no hesitation in returning. Very good value for money.
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Got a relatively good price on this historic hotel in the Loop and was eager to check it out but we were disappointed by the staff interactions, which ranged from indifferent to downright hostile, the room itself; and overall experience. At check-in the clerk was gruff, didn't greet us or make eye contact, and generalyl let us know that he'd rather be anywhere else. This hotel has clearly seen better days and owners have clearly skimped on maintenance and updating it. While our room had a very nice view of Grant Park, the noise level we could hear from the room next door was unacceptable (room still had connecting door that transmitted everything). Parking process was chaotic.
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We want to a concert at the United Center and planned to stay overnight in the city afterwards. The Congress was the cheapest on a Saturday night ($142). It’s a grand old hotel that was built in 1893 – so don’t expect a ton of amenities in the rooms. Our room was clean and comfortable. The bed was new and the bathroom had recently been renovated. And it was quiet – maybe because our room faced the inner courtyard instead of Michigan Avenue. We used Parkwhiz to find an overnight spot in a parking garage about 2 blocks away – much cheaper ($18). Good place to choose if you just want to spend a night in the city after an event.
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$86 - $228 (Based on Average Rates for a Standard Room)
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United StatesIllinoisChicagoCentral / Downtown / The Loop
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Frequently Asked Questions about The Congress Plaza Hotel & Convention Center
Which popular attractions are close to The Congress Plaza Hotel & Convention Center?
Nearby attractions include Ragnarok Axe Throwing (0.1 miles), Room Escape Adventures (0.1 miles), and Symphony Center - Chicago Symphony Orchestra (0.3 miles).
What are some of the property amenities at The Congress Plaza Hotel & Convention Center?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Congress Plaza Hotel & Convention Center?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Congress Plaza Hotel & Convention Center?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to The Congress Plaza Hotel & Convention Center?
Conveniently located restaurants include Lou Malnati’s Pizzeria, Cafecito, and Devil Dawgs.
Are there opportunities to exercise at The Congress Plaza Hotel & Convention Center?
Yes, guests have access to a fitness center during their stay.
Is The Congress Plaza Hotel & Convention Center located near the city center?
Yes, it is 0.2 miles away from the center of Chicago.
Are any cleaning services offered at The Congress Plaza Hotel & Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Does The Congress Plaza Hotel & Convention Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Congress Plaza Hotel & Convention Center?
The staff speaks multiple languages, including English, Spanish, and Hindi.
Are there any historical sites close to The Congress Plaza Hotel & Convention Center?
Many travelers enjoy visiting Garfield Park Conservatory (4.8 miles), The Rookery Building (0.5 miles), and Macy's on State Street (0.6 miles).