We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Congress Plaza Hotel & Convention Center

Save
Share
520 South Michigan Avenue, Chicago, IL 60605-1602
E-mail hotel
COVID-19 update: See the added health and safety measures this property is taking.Read more
2 people are viewing this hotel
Expedia.com
$143
View Deal
Free cancellation until 08/21/21
Booking.com
$143
View Deal
Free cancellation until 08/21/21
Snaptravel
$143
$107
View Deal
SAVE $36
Free cancellation until 08/17/21
CongressPlazaHotel$143
Priceline$143
Hotels.com$143
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1537)
360
Panoramas (13)
Room & Suite (818)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
Read more
Updated 09/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Congress Plaza Hotel & Convention Center
Updated 09/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#162 of 213 hotels in Chicago
Location
Cleanliness
Service
Value
Step inside and experience an extraordinary piece of living history during your next visit to downtown Chicago at the Congress Plaza Hotel. This "Landmark of Chicago Hospitality" has delighted business and leisure travelers for over a century. Guests at the Congress Plaza Hotel can explore art institute, millenium park, buckingham fountain, magnificent mile,museum campus all with in walking distance just by stepping outside our front doors. Situated adjacent to Grant Park, our 14-story property is located along Michigan Avenue, providing unlimited access to the city's finest retail stores, the bustling business district and Chicago attractions.
Read more
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Salon
Paid private parking on-site
Wifi
Restaurant
Breakfast in the room
Vending machine
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Bottled water
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Classic
Languages Spoken
English, Spanish, Hindi

Location

Full view
100Great for walkers
Grade: 100 out of 100
115Restaurantswithin 0.3 miles
37Attractionswithin 0.3 miles
3,407Reviews71Q+A100Room tips
Traveler rating
  • 357
  • 986
  • 1,008
  • 524
  • 532
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
MartletwyOnTour wrote a review Oct 2020
Wales, United Kingdom56 contributions53 helpful votes
We actually travelled in January 2019 and used the Congress as our base for a few days in Chicago. For such a grand and historic hotel, I was surprised to see the prices to be as competitive as they were but then reading the online reviews, I could see that they were decidedly mixed. The reception area and welcoming hall really are splendid and speak of an ornate and historic building in the heart of the Windy City - incredibly impressive. But once up into the lifts and along the corridors towards our room, you could see the failings of this hotel. Some of the basics just need some good old fashioned TLC. But then it is a big old building and that will require a lot of TLC! But it wouldn't take so much decorating and care to really lift the quality of the upstairs to match the downstairs. Our room was absolutely fine. Plenty of space but again, missing those little finishing touches of class. But then, with a view looking out over Lake Michigan, we really couldn't complain too much!!
Read more
Date of stay: January 2020
Value
Cleanliness
Service
2 Helpful votes
Helpful
Share
RRE wrote a review Feb 2020
4 contributions2 helpful votes
Hotel's Favorite
This hotel is in a great location near Grant Park, Millenium Park, Magnificent Mile, RIverwalk.....all within walking distance. Room was very clean, beds were firm, bathroom spacious enough, beautiful lobby. I loved the historical story behind its changes during the years. Walls were not real soundproof and we had to call security at 4:00am due to loud argument next door which continued the next night, but not as late. Felt safe in hotel.
Read more
Date of stay: February 2020
Helpful
Share
Monica S wrote a review Aug 2020
1 contribution4 helpful votes
Days after I had checked out and left they charged me twice more without notifying me as to why. Thankfully, my card company caught that it wasn't me and deemed it fraudulent, canceling my card. When I called the hotel to ask what the charges were for they claimed that there was evidence of smoking in my room. I've never smoked a damn day in my life. I offered them photos of the room that I had taken to prove that I left it as is. They wouldn't accept my evidence claiming they had their own "evidence" and told me to dispute the charges with my company. I imagine they do this to their customers often as there was never any kind of notification that they charged me after I had checked out or why. The whole situation seems like a scam.
Read more
Date of stay: July 2020
Location
Service
Sleep Quality
Room Tip: Paid extra for lakeview
See more room tips
3 Helpful votes
Helpful
Share
Matthew Markey wrote a review Jul 2020
Torrance, California17 contributions21 helpful votes
We stayed at this hotel because it was considerably cheaper than the others in it’s location. Upon arrival we were notified that the parking was $40 per night. You also can’t use your car without paying another $40 parking charge. The stairs were destroyed and smelled awful. The room was very nice and spacious with a tiny bathroom.
Read more
Date of stay: June 2020Trip type: Traveled with family
3 Helpful votes
Helpful
Share
Loulou wrote a review Jun 2020
1 contribution4 helpful votes
I don't understand the previous reviews. This hotel is old, dilapidated, the hallways smell like cigarettes, faucettes don't work, carpets smell, look and feel old. I mean it was a horrible experience.
Read more
Date of stay: June 2020Trip type: Traveled as a couple
3 Helpful votes
Helpful
Share
Previous
PRICE RANGE
$82 - $245 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
congress plaza chicago, hotel congress plaza, congress hotel chicago, congress plaza hotel chicago
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop
NUMBER OF ROOMS
851
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The Congress Plaza Hotel & Convention Center
Which popular attractions are close to The Congress Plaza Hotel & Convention Center?
Nearby attractions include Ragnarok Axe Throwing (0.1 miles), Room Escape Adventures (0.1 miles), and Symphony Center - Chicago Symphony Orchestra (0.3 miles).
What are some of the property amenities at The Congress Plaza Hotel & Convention Center?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Congress Plaza Hotel & Convention Center?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Congress Plaza Hotel & Convention Center?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to The Congress Plaza Hotel & Convention Center?
Conveniently located restaurants include Cafecito, Lou Malnati’s Pizzeria, and Devil Dawgs.
Are there opportunities to exercise at The Congress Plaza Hotel & Convention Center?
Yes, guests have access to a fitness center during their stay.
Is The Congress Plaza Hotel & Convention Center located near the city center?
Yes, it is 0.2 miles away from the center of Chicago.
Are any cleaning services offered at The Congress Plaza Hotel & Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Does The Congress Plaza Hotel & Convention Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Congress Plaza Hotel & Convention Center?
The staff speaks multiple languages, including English, Spanish, and Hindi.
Are there any historical sites close to The Congress Plaza Hotel & Convention Center?
Many travelers enjoy visiting Garfield Park Conservatory (4.9 miles), The Rookery Building (0.5 miles), and Macy's on State Street (0.6 miles).