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Hilton Chicago

720 South Michigan Ave, Chicago, IL 60605-2116
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Guests1 room, 2 adults, 0 children
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Traveler (1758)
Room & Suite (711)
Dining (57)

About

Location
Cleanliness
Service
Value
GreenLeaders Silver level
Classic meets cool as Hilton Chicago embarks upon a $150 million renovation in celebration of our 85th birthday. The fresh, new vibe inspired by traditional, design rich elements pulls its inspiration from the hotel’s original architecture and intertwines a dynamic and contemporary spin. With the renovation underway, the hotel has already introduced over 400 new guest rooms, 13 new hospitality suites, a new technologically versatile Grab & Go – SNAX and a new restaurant with private dining space and bar – 720 South Bar & Grill. The new contemporary guestrooms have been cultivated with ornamental lacquer finishes, soft leather and rich, bronze wood detailing accented by a cool color palette of velvet and silk textured accents. Guestroom media capabilities include a 37 inch flat screen television, in room touch concierge panel, HCN Navigator computer and wireless and wired internet access. Following a day exploring Chicago, decompress at the largest Chicago hotel athletic club with running track, take a dip in our indoor pool facility or catch some rays on our sundeck during the spring and summer months.Located on Michigan Avenue in the South Loop, the Hilton Chicago is 1.6 miles to McCormick Place, along the Shuttle Route to McCormick Place and the first stop on the returning route from the convention center. Directly across the street from Grant Park and walking distance to Millennium Park, Buckingham Fountain, Shedd Aquarium, Field Museum, Adler Planetarium, Lake Michigan, Buddy Guy’s Legends, South Loop dining and art galleries, Museum of Contemporary Photography, The “Loop” – Chicago’s Financial district, State Street Shopping, Soldier Field as well as two short “L” stops to Chinatown.
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Property amenities
Parking garage
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Parking
Paid wifi
Paid internet
Internet
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Air conditioning
Room service
Safe
Flatscreen TV
On-demand movies
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Park View
Languages Spoken
English
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
61Restaurantswithin 0.3 miles
30Attractionswithin 0.3 miles
Neighborhood
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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6,326Reviews97Q+A100Room tips
Traveler rating
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Popular mentions
Very nice hotel! The staff was friendly and even gave us free bottled water at check in! The hotel is very clean and our rooms were very nice and quiet! The gift shop had a nice selection of postcards and stamps on hand!
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Response from BrianMarchi, Manager at Hilton Chicago
Responded 6 days ago
Dear Valued Guest, Thank you for the review of your past stay with us. It was a pleasure to receive your positive scores in our overall service and accommodations. It is always great to know we are meeting our guest's expectations. We look forward to welcoming you back and serve you in the true spirit of hospitality for which Hilton hotels are known. Sincerely, Brian Marchi Hotel Manager
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I found this hotel to great very clean, the staff to be excellent .The front desk gentlemen Matt to be super nice and very helpful ,the rest of staff to just as nice.Also the hotel is gorgeous and location to be wonderful I would highly recommend any person that is visiting
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Response from BrianMarchi, Manager at Hilton Chicago
Responded 1 week ago
Dear Valued Guest, Thank you for taking the time to share your comments concerning your stay at the Hilton Chicago. Excellent service is what we would like to be known for; therefore your feedback is extremely important as it helps us to improve upon our services and provide a memorable experience to our valued guests. Thank you once more for staying with us, please feel free to us if there is anything myself or my team can do to provide further assistance. Sincerely, Brian Marchi Hotel Manger
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We came for four days of Tax Webinars and decided to stay four days on vacation because we enjoyed the stay so much. The room was cozy, atmosphere nostalgic, and location very convenient for being a tourist. This was my first visit to Chicago. The Hilton Chicago is in the
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Response from BrianMarchi, Front Office Manager at Hilton Chicago
Responded 1 week ago
Dear Valued Guest, Thank you for choosing the Hilton Chicago as the place to stay when visiting Chicago. We know there are many excellent options and we truly appreciate your patronage. We are happy that you enjoyed your stay and our staff took excellent care of you. I will be sure to pass on your note to our team. We look forward to serving you for many more years in the true spirit of hospitality for which Hilton Hotels are known. Sincerely, Brian Marchi Hotel Manager
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This was my first and last time I will ever stay at a Hilton. Thoroughly unimpressed and would never recommend this place to anyone. Day one, I did not get the room I reserved. Called down and said there were no king beds available. The TV didn’t have any stations that would
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Response from BrianMarchi, Manager at Hilton Chicago
Responded 1 week ago
Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. Please accept our most sincere apologies for the challenges and service discrepancies you experienced as highlighted in your comments. This is certainly not the normal high level of service we provide. Please know that your experience does not reflect the overall performance of our hotel when it comes to service and product. We truly value each and every one of our guests and would want nothing but the best experience for them. We are regretful that you were disappointed with your stay and would like to have the opportunity to discuss your concerns further. In this regard, may we request you to please contact our Front Office Managers at 312-922-4400 at your earliest convenience. We look forward to hearing from you. Sincerely, Brian Marchi Hotel Manager
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Loved the location of this hotel!! So convenient to river, museums, restaurants, parks and Lake Michigan. So much to do in this neighborhood. I walked everywhere with flowers and parks in every direction! The hotel was beautiful and I would highly recommend to solo travelers.
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Review collected in partnership with Hilton Hotels & Resorts
Response from BrianMarchi, Manager at Hilton Chicago
Responded 1 week ago
Dear Valued Guest, Thank you for the review of your past stay with us. It was a pleasure to receive your amazing 5 star rating of your experience at the Hilton Chicago! We are delighted to read that our location gave you easy access to all the wonderful cultural attractions in the city of Chicago. We hope to see you again soon, so we can provide you with the 5 star service again! Sincerely, Brian Marchi Hotel Manager
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PRICE RANGE
$119 - $452 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton chicago hotel chicago, hilton hotel chicago, chicago hilton hotel, hilton chgo hotel, hilton towers chicago
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop
NUMBER OF ROOMS
1454
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