Stayed here twice, in 2016 and 2019. Very pretty hotel full of history. Value for money. It's further than expected from the 'central' area though, I misjudged the scale on the map, and it was a 45 mins walk to where I had to be for the week at Aon Center. But it was a nice walk, wouldn't do it in winter.
We loved the hotel. We went right before christmas 2019 and the hotel was beautiful. It was interesting to explore the hotel and the decorations. The hotel is very large and interesting to see. It was far enough to not be in the crowded downtown but still close enough to walk everywhere we wanted to go. Room was excellent, much larger than we expected and plenty space for all christmas shopping and to relax.
We visited Chicago Illinois for the 1st time and we were nervous, our 1st experience with our children and we wanted it to be great worrying about our hotel experience was one problem we hoped would not be an issue and it wasn't. Thanks Simeon and Allen for taking very good care of us making sure our room had a refrigerator making sure our bill was accurate. We were very pleased with this hotel the location was great the view was amazing of the city and we plan to stay here again. Thank You guys for helping us feel relaxed and welcome.
Room was huge and well appointed. The concierge service was really good, and when it snowed hard one day we could while away time exploring the massive facility. The indoor, heated pool also came in handy on this day. A short walk from Yolk (which we love) and right across the road from the Park and Fountain. Easy walk to the Museums and the Aquarium too. A great spot for a good walking, family holiday.
First time staying at this Hilton and our stay was fantastic. Superb service, especially from the restaurant staff. The chef prepared for us a huge dessert the moment he saw us with our White Sox fear and immediately greeted us. We felt right at home. Special thanks to Mario, Thomas, and Jay for always taking such good care of us during breakfast. The food was amazing. The only hassle during the stay was having to wait so long to check in and also to see someone from front desk whenever we needed to get our key reprogrammed (15-20mins waiting time).
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