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Hilton Chicago

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#92 of 189 Hotels in Chicago
GreenLeadersSilver level
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4,430 Reviews from our TripAdvisor Community

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Showing 4,124: English reviews
Rosemount, Minnesota
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I have been attending conferences in Chicago for 10 years now and have stayed at this property about 5 times. I have seen the upgrades to the rooms and the service get continuously better with each visit. This most recent stay in Sept 2016 had me on the 10th floor with a modern, clean, and quiet room that far surpassed... More 

Helpful?
Thank W449HWgaryb
Miami, Florida
Level Contributor
89 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We've stayed many times at this hotel. The staff is excellent and anxious to please. Each time we discover something new about this historic site. The rooms are comfortable and clean. And the exercise facilities are great. Usually we stay is a room facing Michigan and the Park. This time we face the railroad tracks. Avoid these rooms if you... More 

Helpful?
Thank Latoya519
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I enjoyed the ambiance of the hotel during my recent stay there for a conference. I found the staff helpful and my room was quiet and comfortable. The Herb Kitchen was convenient for quick items and for those that needed a Starbuck's coffee. I would stay there again.

Helpful?
Thank Benefitsguy1
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and with the quality of service you received from our staff. I was pleased to hear you will visit us again. It’s always good to hear... More 

Augusta, Georgia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is truly one of the grand hotels of the country. The most beautiful meeting rooms and wonderful service. The rooms were the biggest we ever stayed in in Chicago and you just can't beat the location. I have found a new home whenever traveling to the Windy City.

Helpful?
Thank runningRon
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our grand hotel, location and with the quality of service you received from our staff. I was pleased to hear you found a new home and we can’t... More 

Mattoon, Illinois
1 review
5 of 5 stars Reviewed 3 days ago NEW

We had another great experience at the Chicago Hilton. Everything was top notch. In room Internet is a little chancy, especially for the room cost. Wish we could afford to stay here every time we come to Chicago.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 586josepho
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel. I was pleased to hear you are returning guests and that your stays are always excellent! It’s always good to hear we are meeting the expectations... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

I recently stayed at the Hilton Chicago for a conference and was not impressed with the service. At 8pm I tried to call down to the front desk to ask a question. I was very RUDELY told by the operator that I would not be able to speak to anyone as they were all busy. I then had to wait... More 

Helpful?
1 Thank bookish2016
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. Please accept my sincere apology for any disappointment you experienced during your stay especially, with the level of service you received. Your experience is not the normal high level of service we provide or are known for. I hope you had an opportunity... More 

Tampa, Florida
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

I asked for a higher floor and was granted that on the 21st floor. The odd room I was assigned has two double beds and oddly enough two bathrooms. The bathrooms are very small and water pressure is just adequate. Unfortunately, the room's view is only a brick wall across to other rooms. The beds are comfortable and except for... More 

Helpful?
Thank travel24x7
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. Please accept my sincere apology for any disappointment you experienced during your stay especially, with your room accommodations. We have a variety of room types and dimensions so please feel free to contact us directly on your next visit and allow us the... More 

Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

I was in town to help my daughter move into college. We were coming from the east coast with plenty of suitcases and boxes. We also had to make many trips in and out of the hotel for other purchases. All the staff were exceedingly helpful and facilitated the process! From getting everything from the car to the room and... More 

Helpful?
Thank 26elisabethg
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel, location and with the quality of service you received from our staff. I was pleased to hear you enjoy your lake view room accommodations and had... More 

Surrey, Canada
Level Contributor
79 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were there for a Convention in August. On entering the lobby you could feel the history of this hotel. Our check-in was quick and efficient, and we were also provided with Wi-fi passwords provided through the Convention. There a large banks of elevators that take you to various floors, and we found we never had to wait, even thought... More 

Helpful?
Thank Son_of_a_Sailor_51
Kathy H, Manager at Hilton Chicago, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our stunning hotel, location and with the quality of service you received from our staff especially, concierge and guest services. I was pleased to hear you enjoy your... More 

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Staying in Downtown / The Loop

Neighborhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Chicago Hilton
Chicago Hilton
Cuisines: American, Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Classic meets cool as Hilton Chicago embarks upon a $150 million renovation in celebration of our 85th birthday. The fresh, new vibe inspired by traditional, design rich elements pulls its inspiration from the hotel’s original architecture and intertwines a dynamic and contemporary spin. With the renovation underway, the hotel has already introduced over 400 new guest rooms, 13 new hospitality suites, a new technologically versatile Grab & Go – SNAX and a new restaurant with private dining space and bar – 720 South Bar & Grill. The new contemporary guestrooms have been cultivated with ornamental lacquer finishes, soft leather and rich, bronze wood detailing accented by a cool color palette of velvet and silk textured accents. Guestroom media capabilities include a 37 inch flat screen television, in room touch concierge panel, HCN Navigator computer and wireless and wired internet access. Following a day exploring Chicago, decompress at the largest Chicago hotel athletic club with running track, take a dip in our indoor pool facility or catch some rays on our sundeck during the spring and summer months.Located on Michigan Avenue in the South Loop, the Hilton Chicago is 1.6 miles to McCormick Place, along the Shuttle Route to McCormick Place and the first stop on the returning route from the convention center. Directly across the street from Grant Park and walking distance to Millennium Park, Buckingham Fountain, Shedd Aquarium, Field Museum, Adler Planetarium, Lake Michigan, Buddy Guy’s Legends, South Loop dining and art galleries, Museum of Contemporary Photography, The “Loop” – Chicago’s Financial district, State Street Shopping, Soldier Field as well as two short “L” stops to Chinatown. ... more   less 

Additional Information about Hilton Chicago

Address: 720 South Michigan Avenue, Chicago, IL 60605-2116
Location: United States > Illinois > Chicago > Downtown / The Loop
Price Range: $127 - $536 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Chicago 4*
Number of rooms: 1454
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels, Hotwire, Booking.com, Priceline, Hotels.com, Odigeo and Jetsetter so you can book your Hilton Chicago reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Chicago Hotel Chicago
Hilton Hotel Chicago
Chicago Hilton Hotel
Hilton Towers Chicago
Hilton Chgo Hotel
Hotel Style:
#20 Green Hotel in Chicago
#58 Luxury Hotel in Chicago
#68 Family Hotel in Chicago
#76 Business Hotel in Chicago
#84 Romantic Hotel in Chicago
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