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Hotel Essex

Traveler (30)
Room & Suite (17)

About

#141 of 204 hotels in Chicago
Location
Cleanliness
Service
Value
Find your home away from home in the elegant accommodations at Hotel Essex Chicago. Our intuitively designed and thoughtfully appointed guest rooms offer a restful energy amidst the bustle of the city. Floor-to-ceiling windows boast an awe-inspiring view of the downtown Chicago cityscape and expansive views of Lake Michigan from Navy Pier to Soldier field overlooking the Buckingham Fountain. Spoil yourself with perks including luxurious bedding and plush towels, in-room Lavazza espresso machines, Wi-Fi and oversized Smart TVs. When reseverving one of our sumptuous Skyline King rooms can enjoy sweeping vistas of the lakefront, Grant Park and the Museum Campus. Some of our amenities include: 24 hour Fitness Center with Peloton bike, in-room Lavazza espresso machines, 55" Smart TVs with Chromecast, valet, Bluetooth speakers bathroom mirror , wireless charging alarm clock and in-room movie options.
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Property amenities
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Breakfast Available
Business Center with Internet Access
Concierge
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View

Location

Full view
100Great for walkers
Grade: 100 out of 100
66Restaurantswithin 0.3 miles
25Attractionswithin 0.3 miles
Neighborhood
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
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41Reviews
68Q+A
8Room tips
Traveler rating
  • 33
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  • 1
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  • 2
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Popular mentions
So - first the much that is good. It is a great location and we had great views of Grant Park and the Lake from our Skyline King. The room is compact and looks quite nice, Our bed was restful, although I would have liked a top sheet - hopefully they wash the comforter for
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Response from HotelEssexChicago, Manager at Hotel Essex
Responded 3 days ago
Dear Skypilot48, Many thanks for your review and for staying with us. We are happy you found much that you liked here, including our location, comfortable beds and spacious bathroom. We're also happy you found our team friendly and helpful as we strive for excellent guest service. We do appreciate your feedback regarding the shower and our urban fee. As background the fee is to offer several amenities, including high speed wi-fi, newspapers, and bottled water. We hope to see you again soon, Skypilot48. Thank you.
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The girl at the counter Martha was very pleasant and helpful. She had our rooms set up for us right away. She was very attentive and treated us very professional. The hotel rooms were very clean and room service was great. I would recommend this hotel to my friends and
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Response from HotelEssexChicago, Manager at Hotel Essex
Responded 3 days ago
Dear Education23, Thank you for your review and for staying with us while traveling on business. We are thrilled you had a wonderful stay and we also appreciate your kind words about our team member - great to hear. We're happy you will recommend us to your friends and colleagues - many thanks. We hope to see you again soon. Thanks again.
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This hotel is more Holiday Inn express rather than an upper end property. Pros: Exceptionally nice, accommodating staff and I really mean exceptional Location; Large TVs in room; In room safe; Cons: Small rooms; Tiny bathroom sink counter; Only chair is a desk chair that is
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Response from HotelEssexChicago, Manager at Hotel Essex
Responded 6 days ago
Dear Henry E, Thank you for your review and for staying with us recently. We're happy to hear you found our team to be "exceptional" and you liked our in-room amenties, including our large TVs. We're also happy you took advantage of our convenient location in the heart of Chicago's cultural mile. We appreciate your feedback as well and we want you to know our rooms are quite spacious compared to other downtown Chicago hotels. Regarding the internet, we connected with the team and we did offer a few different solutions for you. Some corporate laptops have firewalls that we are not able to get around and that may have been the case here. If you stay with us again in the future, we'd like to help further to ensure that you have a good connection. Regarding the urban fee, we do have this posted in advance of booking on both our website and the third party booking sites as well for added transparency. Thank you again Henry.
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I stayed at the Essex hotel by myself while on a business trip. I got to the hotel early and checked in. My room wasn't ready, but they told me it would be ready in a few hours. I came back and got my room key. I had to leave early the next morning, so I dropped my key in an
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Response from HotelEssexChicago, Manager at Hotel Essex
Responded 1 week ago
Good Day Matt H., I have searched our system to review this as this is something we at the Hotel Essex would definitely not do as double charging is indeed bad business. As from the post on TripAdvisor I can't tell what you last name is to make sure I am looking at the correct reservations. I want to get to the bottom of this for you as we do not want to double charge you for a stay you only had one room. Can you contact me directly by calling the hotel or emailing me at mgroszko@hotelessexchicago.com. Regards, Michael Groszko
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This a five star for me! First, the staff starting from Amber at the front desk to check out were helpful, courteous and genuinely happy to help. Second, the room modern and clean. The room had soft towels and bright lighting. Perfect! (As scratchy towels and too dim of
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Response from HotelEssexChicago, Manager at Hotel Essex
Responded 1 week ago
Dear Lisa R, Thank you for your review and for staying with us for your anniversary. We're thrilled you had a wonderful stay "from start to finish" and that our team members were welcoming and helpful. We love hearing you liked our well-appointed rooms and that you took advantage of our convenient location. We look forward to welcoming you back. Thank you again, Lisa.
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PRICE RANGE
$133 - $565 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chicago`s essex hotel chicagochicagos essex hotelessex inn chicagohotel chicagos essex
LOCATION
United StatesIllinoisChicagoCentralDowntown / The Loop
NUMBER OF ROOMS
274
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